Past Incidents

FIXED: JUL/28/2022 05:35 PM EST

Our engineering team has fixed the issue. If you are still experiencing issues with your emails, please contact our Support team through Live Chat, Phone, or Email [email protected]

Thank you for your patience in this matter.

INVESTIGATING: JUL/28/2022 - 5:10 PM EST

Some users may experience issues with inbound and outbound mail on PapaMail (Basic/Advanced Email). Our engineering team is investigating the issue.

We will provide an update once we have additional information. Thanks for your understanding.

FIXED: July/25/2022 4:15 AM EST

This incident with LiveChat has been resolved.

If you encounter any issues on your end, don't hesitate to reach us by phone or email to let us know.

Thanks for your patience and understanding.

INVESTIGATING: July/25/2022 3:00 AM EST

Our LiveChat system is currently experiencing some issues and you may not be able to use it at this time. We're investigating this currently and further updates will be provided here.

You can still reach us by phone or support ticket/email. Thank you for your patience and cooperation.