Our engineering team is actively monitoring the situation and working to restore full service as quickly and safely as possible. Further updates will be provided as soon as they become available.
We sincerely apologize for any disruption this may cause and truly appreciate your patience and understanding.
]]>Server r201 is undergoing maintenance, so its services may be affected and become inaccessible.
Further updates will be posted here. Thank you
]]>The emergency maintenance on LAX2 servers is complete, and we are glad to announce that the servers are back online.
We are still monitoring to ensure stability.
Should you continue having issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
EMERGENCY MAINTENANCE: MAR/03/2026 - 4:00 AM EST
We are currently performing emergency maintenance on multiple servers in our LAX2 DC to ensure continued stability and reliability of our services.
Our engineering team is actively monitoring the situation and working to restore full service as quickly and safely as possible.
Further updates will be provided as soon as they become available.
]]>We are currently experiencing slowness and intermittent responsiveness across our voice platform.
This is being investigated, and we will update this status page periodically until resolved.
You can still contact our support via LiveChat.
Thank you
]]>The maintenance has been completed, but we are still monitoring it to ensure its stability. For further assistance related to this, kindly reach us via our Livechat or phone support.
We apologize for any inconvenience caused.
UPDATE:MAR/03/2026 - 8:15AM
A temporary fix has been implemeted on the HostPapa Dashboard. We appreciate your patience while we complete this maintenance and restore full functionality.
Further updates will be posted here.
MAINTENANCE: MAR/03/2026 - 6:50 AM EST
Our engineering team is currently performing maintenance on the HostPapa Dashboard.
During this time, Dashboard features may be temporarily unavailable or delayed.
We appreciate your patience while we complete this aintenance and restore full functionality.
Further updates will be posted here.
]]>The server res-cp1-us.yyz2 maintenance has been completed, but we are still monitoring it to ensure its stability. For further assistance related to this, kindly reach us via our Livechat or phone support.
We apologize for any inconvenience caused.
EMERGENCY MAINTENANCE: FEB/25/2026 - 01:30 PM EST
Server res-cp1-us.yyz2 is undergoing maintenance, so its services may be affected and become inaccessible.
Further updates will be posted here. Any inquiries related to this, kindly reach out to us via LiveChat or Phone.
]]>Server res-cp3-us.yyz2 is undergoing maintenance, so its services may be affected and become inaccessible.
Further updates will be posted here. Any inquiries related to this, kindly reach out to us via LiveChat or Phone.
]]>The emergency maintenance on LAX2 servers is complete, and we are glad to announce that the servers are back online.
We are still monitoring to ensure stability.
Should you continue having issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
EMERGENCY MAINTENANCE: FEB/20/2026 - 06:20 AM EST
We are currently performing emergency maintenance on multiple VPS servers in our LAX2 Datacenter, to ensure continued stability and reliability of our services.
Our engineering team is actively monitoring the situation and working to restore full service as quickly and safely as possible.
Further updates will be provided as soon as they become available.
]]>We are currently performing emergency maintenance on multiple VPS servers in our YYZ2 DC to ensure continued stability and reliability of our services.
Our engineering team is actively monitoring the situation and working to restore full service as quickly and safely as possible.
Further updates will be provided as soon as they become available.
]]>We are currently performing emergency maintenance on multiple servers in our YYZ2 DC to ensure continued stability and reliability of our services.
Our engineering team is actively monitoring the situation and working to restore full service as quickly and safely as possible. Further updates will be provided as soon as they become available.
]]>Server res-cp1-mx.yyz2 is undergoing maintenance, so its services may be affected and become inaccessible.
Further updates will be posted here.
Thank you
]]>We are currently performing emergency maintenance on our DUB1 servers to ensure continued stability and reliability of our services.
Our engineering team is actively monitoring the situation and working to restore full service as quickly and safely as possible. Further updates will be provided as soon as they become available.
We sincerely apologize for any disruption this may cause and truly appreciate your patience and understanding.
RESOLVED: FEB/14/2026 - 01:15 PM EST
The emergency maintenance on DUB1 servers is complete, and we are glad to announce that the servers are back online.
We are still monitoring to ensure stability.
Should you continue having issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
]]>Server res-cp6.yyz2 is undergoing maintenance, so its services may be affected and become inaccessible.
Further updates will be posted here. Any inquiries related to this, kindly reach out to us via LiveChat or Phone.
]]>We are currently performing emergency maintenance on our LAX2 servers to ensure continued stability and reliability of our services.
Our engineering team is actively monitoring the situation and working to restore full service as quickly and safely as possible. Further updates will be provided as soon as they become available.
We sincerely apologize for any disruption this may cause and truly appreciate your patience and understanding.
]]>The maintenance has been completed, but we are still monitoring the servers to ensure their stability. For further assistance related to this, kindly reach out to us via our Livechat or phone support.
We apologize for any inconvenience caused.
UPDATE – FEB/03/2026 – 10:55 AM EST
Shared and Reseller hosting services have now been fully restored and are operating normally.
Our engineering team is continuing to work on the remaining impact and is actively bringing customer VPS services back online as quickly and safely as possible. Progress is ongoing, and systems are being restored in stages.
We appreciate your patience and understanding while we complete this work.
Further updates will be provided as more information becomes available.
UPDATE – FEB/03/2026 – 09:30 AM EST
Our engineers are actively working to reestablish services and restore all affected systems to normal operation. Progress is being made, and we are closely monitoring the situation.
Further updates will be provided as soon as more information becomes available. Thank you for your continued patience and understanding.
EMERGENCY MAINTENANCE : FEB/03/2026 - 07:30 AM EST
We are currently performing emergency maintenance on multiple servers in our YYZ2 DC to ensure continued stability and reliability of our services.
Our engineering team is actively monitoring the situation and working to restore full service as quickly and safely as possible. Further updates will be provided as soon as they become available.
We sincerely apologize for any disruption this may cause and truly appreciate your patience and understanding.
]]>Our Server Health team is currently investigating performance issues affecting server sh-cp5-au. The issue is specifically related to the MySQL database server.
Our team is actively and diligently working to identify the root cause and implement a resolution.
We are committed to restoring full performance as quickly as possible and will post the next update as soon as new information is available.
]]>Server res-cp4-au.yyz2 is undergoing maintenance, so its services may be affected and become inaccessible.
Further updates will be posted here. Any inquiries related to this, kindly reach out to us via LiveChat or Phone.
]]>Reseller servers’ outbound mail services are currently undergoing emergency maintenance. During this time, outbound emails may be delayed or temporarily inaccessible.
Our engineering team is actively working to resolve the issue as quickly as possible.
We appreciate your patience while we work on restoring full service.
Further updates will be posted here.
]]>We are currently performing emergency maintenance on our LAX2 servers to ensure continued stability and reliability of our services.
Our engineering team is actively monitoring the situation and working to restore full service as quickly and safely as possible. Further updates will be provided as soon as they become available.
We sincerely apologize for any disruption this may cause and truly appreciate your patience and understanding.
]]>Server RES-CP1-AU.YYZ2 is undergoing maintenance, so its services may be affected and become inaccessible.
Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.
]]>During this time, Dashboard features may be temporarily unavailable or delayed.
We appreciate your patience while we complete this aintenance and restore full functionality.
Further updates will be posted here.
]]>Our Server Health team is currently investigating performance issues affecting server S144.
The issue is specifically related to the MySQL database server.
Our team is actively and diligently working to identify the root cause and implement a resolution.
We are committed to restoring full performance as quickly as possible and will post the next update as soon as new information is available.
]]>Server sh-cp4.dub1 is undergoing maintenance, so its services may be affected and become inaccessible.
Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.
]]>Server s157 is undergoing maintenance, so its services may be affected and become inaccessible.
Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.
]]>Server res-cp4.yyz2 is undergoing maintenance, so its services may be affected and become inaccessible.
Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.
]]>Some users may experience degraded functionality or be unable to access multiple Microsoft 365 services.
Microsoft engineers are actively working on a resolution. We apologize for any inconvenience caused.
Further updates will be shared as they become available.
]]>We are experiencing some performance issues that may affect the ability of clients to access websites on the server sh-cp10-au.yyz2
This is being investigated by our Server Health team, and they are working to resolve the issue as soon as possible.
We sincerely apologize for the inconvenience that this has caused.
We will post further updates on this page until the issue is resolved.
]]>Server R203 is undergoing maintenance, so its services may be affected and become inaccessible.
Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.
]]>Our Server Health team is currently investigating performance issues affecting server res-cp4.yyz2. The issue is specifically related to the MySQL database server.
Our team is actively and diligently working to identify the root cause and implement a resolution.
We are committed to restoring full performance as quickly as possible and will post the next update as soon as new information is available.
]]>We are experiencing some performance issues that may affect the ability of clients to access websites on the server res-cp3-us.yyz2.
This is being investigated by our Server Health team, and they are working to resolve the issue as soon as possible.
We sincerely apologize for the inconvenience that this has caused.
We will post further updates on this page until the issue is resolved.
]]>The server R203 maintenance has been completed, but we are still monitoring it to ensure its stability. For further assistance related to this, kindly reach us via our Livechat or phone support.
We apologize for any inconvenience caused.
EMERGENCY MAINTENANCE: DEC/09/2025 - 03:35 AM EST
Server R203 is undergoing maintenance, so its services may be affected and become inaccessible.
Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.
]]>The issue should be resolved at this time and everything should be back to normal. Please reach out in case you notice any problems.
Investigating: 05 Dec/ 2025 4:00AM
Cloudflare issues have been reported on their end, attempting to reach Cloudflare sites in impacted regions will observe 500 errors, as such all services connected are affected. The issue is being investigated by our Systems team along with CloudFlare and CloudLinux. We will update here once CloudFlare has deployed a fix and everything's back to normal.
]]>The server res-cp2-mx.yyz2 maintenance has been completed, but we are still monitoring it to ensure its stability. For further assistance related to this, kindly reach us via our Livechat or phone support.
We apologize for any inconvenience caused.
EMERGENCY MAINTENANCE: DEC/03/2025 - 12:15 PM EST
Server res-cp2-mx.yyz2 is undergoing maintenance, so its services may be affected and become inaccessible.
Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.
]]>We are investigating an issue preventing users from logging into Webmail. Our Engineering team is already working on the resolution as soon as possible.
We sincerely apologize for the inconvenience caused. We will provide an update once we have additional information.
]]>Further updates will be posted here. Thank you.
]]>Our Server Health team is currently investigating performance issues affecting server res-cp3-us.yyz2. The issue is specifically related to the MySQL database server.
Our team is actively and diligently working to identify the root cause and implement a resolution.
We are committed to restoring full performance as quickly as possible and will post the next update as soon as new information is available.
]]>Cloudflare issues have been reported on their end, attempting to reach Cloudflare sites in impacted regions will observe 500 errors, as such all services connected are affected. The issue is being investigated by our Systems team along with CloudFlare and CloudLinux. We will update here once CloudFlare has deployed a fix and everything's back to normal.
]]>The Phone System is having emergency maintenance performed on it, and as such, you may not be able to contact us via phone. You can still contact us via Chat or Ticket Systems.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
FIXED: The emergency maintenance has been performed successfully. Thank you for your patience.
]]>The Website Builder is currently undergoing maintenance.
Some users may experience errors or difficulty accessing it through the HostPapa Dashboard.
We apologize for any inconvenience this may cause. This page will be updated as soon as more information becomes available.
Thank you for your patience and cooperation.
]]>Server res-cp7.yyz2 is undergoing maintenance, so its services may be affected and become inaccessible.
Further updates will be posted here. Thank you.
]]>Server res-cp7.yyz2 is undergoing maintenance, so its services may be affected and become inaccessible.
Further updates will be posted here. Thank you.
]]>Server sh-cp21.yyz2 is undergoing maintenance, so its services may be affected and become inaccessible.
Further updates will be posted here. Thank you.
]]>Server sh-cp13.yyz2 is undergoing maintenance, so its services may be affected and become inaccessible.
Further updates will be posted here. Thank you.
]]>The server sh-cp37.yyz2 maintenance has been completed, but we are still monitoring it to ensure its stability. For further assistance related to this, kindly reach us via our Livechat or phone support.
We apologize for any inconvenience caused.
EMERGENCY MAINTENANCE: NOV/03/2025 - 05:10 AM EST
Server sh-cp37.yyz2 is undergoing maintenance, so its services may be affected and become inaccessible.
Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.
]]>The server sh-cp3-eu.yyz2 maintenance has been completed, but we are still monitoring it to ensure its stability. For further assistance related to this, kindly reach us via our Livechat or phone support.
We apologize for any inconvenience caused.
EMERGENCY MAINTENANCE: OCT/30/2025 - 07:35 AM EST
Server sh-cp3-eu.yyz2 is undergoing maintenance, so its services may be affected and become inaccessible.
Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.
]]>Server res-cp2.yyz2 is having a reboot performed on it, and as such, services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The issue has been resolved. Thank you for your patience.
EMERGENCY MAINTENANCE: Oct/21/2025 7:20 AM EST
The Phone System is having emergency maintenance performed on it, and as such you may not be able to contact us via phone. You can still contact us via Chat or Ticket Systems.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>Server res-cp2-eu.yyz2 is having a reboot performed on it, and as such, services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server sh-cp15.yyz2 is undergoing maintenance, so its services may be affected and become inaccessible.
Further updates will be posted here. Thank you.
]]>Server sh-cp14.yyz2 is undergoing maintenance, so its services may be affected and become inaccessible.
Further updates will be posted here. Thank you.
]]>Server sh-cp6.mia1 is undergoing maintenance, so its services may be affected and become inaccessible.
Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.
]]>The server res-cp6.yyz2 maintenance has been completed, but we are still monitoring it to ensure its stability. For further assistance related to this, kindly reach us via our Livechat or phone support.
We apologize for any inconvenience caused.
EMERGENCY MAINTENANCE: OCT/09/2025 - 11:50 AM EST
Server res-cp6.yyz2 is undergoing maintenance, so its services may be affected and become inaccessible.
Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.
]]>The server sh-cp5.mia1 maintenance has been completed, but we are still monitoring it to ensure its stability. For further assistance related to this, kindly reach us via our Livechat or phone support.
We apologize for any inconvenience caused.
EMERGENCY MAINTENANCE: OCT/06/2025 - 12:05 PM EST
Server sh-cp5.mia1 is undergoing maintenance, so its services may be affected and become inaccessible.
Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.
]]>Server r201 is undergoing maintenance, so its services may be affected and become inaccessible.
Further updates will be posted here. Thank you
]]>We are currently experiencing an issue with our Hostpapa Dashboard. We are also investigating issues reported relating to website/email accessibility.
Our team is actively investigating to identify the root cause and will provide updates as soon as more information is available.
We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve the issue.
]]>Servers sh-cp10.yyz2 and sh-cp4-au.yyz2 are having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server res-cp1-mx is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server res-cp1-mx is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server sh-cp5-au.yyz2 is undergoing maintenance, so its services may be affected and become inaccessible.
Further updates will be posted here. Thank you
-===================================================================
COMPLETED: SEP/28/2025 - 05:00 AM EST
The server maintenance has been completed, but we are still monitoring it to ensure its stability. For further assistance related to this, kindly reach out to us via our live chat or phone support.
We apologize for any inconvenience caused.
]]>The server maintenance has been completed, but we are still monitoring it to ensure its stability. For further assistance related to this, kindly reach us via our Livechat or phone support.
We apologize for any inconvenience caused.
EMERGENCY INFRASTRUCTURE MAINTENANCE: SEP/26/2025 - 1:20 PM EST
We are currently performing an emergency maintenance on our server fleet to boost performance and reliability. During this time, some services may be slower than usual or temporarily unavailable. We sincerely apologize for any inconvenience this may cause and appreciate your patience while we work to restore everything to normal as soon as possible.
]]>The server res-cp4.yyz2 maintenance has been completed, but we are still monitoring it to ensure its stability. For further assistance related to this, kindly reach us via our Livechat or phone support.
We apologize for any inconvenience caused.
EMERGENCY MAINTENANCE: SEP/26/2025 - 10:00 AM EST
Server res-cp4.yyz2 is undergoing maintenance, so its services may be affected and become inaccessible.
Further updates will be posted here. Thank you
]]>The server res-cp1-us.yyz2 maintenance has been completed, but we are still monitoring it to ensure its stability. For further assistance related to this, kindly reach us via our Livechat or phone support.
We apologize for any inconvenience caused.
EMERGENCY MAINTENANCE: SEP/26/2025 - 4:25 AM EST
Server res-cp1-us.yyz2 is undergoing maintenance, so its services may be affected and become inaccessible.
Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.
]]>Server sh-cp2-eu.yyz2 is undergoing maintenance, so its services may be affected and become inaccessible.
Further updates will be posted here. Thank you
]]>The server sh-cp2-au.yyz2 maintenance has been completed, but we are still monitoring it to ensure its stability. For further assistance related to this, kindly reach us via our Livechat or phone support.
We apologize for any inconvenience caused.
Server sh-cp2-au.yyz2 is undergoing maintenance, so its services may be affected and become inaccessible.
Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.
]]>The server maintenance has been completed, but we are still monitoring it to ensure its stability. For further assistance related to this, kindly reach us via our Livechat or phone support.
We apologize for any inconvenience caused.
We are currently performing an emergency maintenance on our server fleet to boost performance and reliability. During this time, some services may be slower than usual or temporarily unavailable. We sincerely apologize for any inconvenience this may cause and appreciate your patience while we work to restore everything to normal as soon as possible.
]]>Further updates will be posted here. Any inquiries related to this, kindly reach out to us via LiveChat or Phone.
]]>Server sh-cp2.yyz2 is undergoing maintenance, so its services may be affected and become inaccessible.
Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.
]]>The server sh-cp2.yyz2 maintenance has been completed, but we are still monitoring it to ensure its stability. For further assistance related to this, kindly reach us via our Livechat or phone support.
We apologize for any inconvenience caused.
EMERGENCY MAINTENANCE: SEP/23/2025 - 12:25 PM EST
Server sh-cp2.yyz2 is undergoing maintenance, so its services may be affected and become inaccessible.
Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.
]]>The server sh-cp10.yyz2 maintenance has been completed, but we are still monitoring it to ensure its stability. For further assistance related to this, kindly reach us via our Livechat or phone support.
We apologize for any inconvenience caused.
EMERGENCY MAINTENANCE: SEP/23/2025 - 12:05 PM EST
Server sh-cp10.yyz2 is undergoing maintenance, so its services may be affected and become inaccessible.
Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.
]]>The server sh-cp2-uk.yyz2 maintenance has been completed, but we are still monitoring it to ensure its stability. For further assistance related to this, kindly reach us via our Livechat or phone support.
We apologize for any inconvenience caused.
EMERGENCY MAINTENANCE: SEP/23/2025 - 07:00 AM EST
Server sh-cp2-uk.yyz2 is undergoing maintenance, so its services may be affected and become inaccessible.
Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.
]]>The server sh-cp2.yyz2 maintenance has been completed, but we are still monitoring it to ensure its stability. For further assistance related to this, kindly reach us via our Livechat or phone support.
We apologize for any inconvenience caused.
STARTED: SEP/23/2025 - 06:30 AM EST
Server sh-cp2.yyz2 is undergoing maintenance, so its services may be affected and become inaccessible.
Further updates will be posted here. Any inquiries related to this, kindly reach out to us via LiveChat or Phone.
]]>The server sh-cp3.yyz2 maintenance has been completed, but we are still monitoring it to ensure its stability. For further assistance related to this, kindly reach us via our Livechat or phone support.
We apologize for any inconvenience caused.
STARTED: SEP/22/2025 - 07:57 PM EST
The Server sh-cp3.yyz2 is undergoing maintenance, so its services may be affected and become inaccessible.
Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.
]]>The server sh-cp1-au.yyz2 maintenance has been completed, but we are still monitoring it to ensure its stability. For further assistance related to this, kindly reach us via our Livechat or phone support.
We apologize for any inconvenience caused.
EMERGENCY MAINTENANCE: SEP/22/2025 - 4:25 PM EST
Server sh-cp1-au.yyz2 is undergoing maintenance, so its services may be affected and become inaccessible.
Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.
]]>sh-cp1-eu.yyz is undergoing maintenance, so its services may be affected and become inaccessible. We appreciate your patience regarding this matter. Thank you
]]>The server maintenance has been completed, but we are still monitoring it to ensure its stability. For further assistance related to this, kindly reach us via our Livechat or phone support.
We apologize for any inconvenience caused.
EMERGENCY MAINTENANCE: SEP/22/2025 - 3:10 PM EST
Servers sh-cp20.yyz2, sh-cp22.yyz2, sh-cp28.yyz2 and sh-cp29.yyz2 are undergoing maintenance, so its services may be affected and become inaccessible.
Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.
]]>The server tor02.wp maintenance has been completed, but we are still monitoring it to ensure its stability. For further assistance related to this, kindly reach us via our Livechat or phone support.
We apologize for any inconvenience caused.
EMERGENCY MAINTENANCE: SEP/22/2025 - 2:30 PM EST
Server tor02.wp is undergoing maintenance, so its services may be affected and become inaccessible.
Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.
]]>The server tor02.wp maintenance has been completed, but we are still monitoring it to ensure its stability. For further assistance related to this, kindly reach us via our Livechat or phone support.
We apologize for any inconvenience caused.
INVESTIGATING: SEP/22/2025 - 14:00 AM EST
We are currently experiencing an issue with MySQL on tor02 MWP.
Our team is actively investigating to identify the root cause and will provide updates as soon as more information is available.
We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve the issue.
]]>The server sh-cp2-mx.yyz2 maintenance has been completed, but we are still monitoring it to ensure its stability. For further assistance related to this, kindly reach us via our Livechat or phone support.
We apologize for any inconvenience caused.
EMERGENCY MAINTENANCE: SEP/22/2025 - 13:00 AM EST
sh-cp2-mx.yyz2 is undergoing maintenance, so its services may be affected and become inaccessible.
We appreciate your patience regarding this matter. Thank you
]]>Server sh-cp10.yyz2 is undergoing maintenance, so its services may be affected and become inaccessible.
Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.
]]>The server sh-cp2-eu.yyz2 maintenance has been completed, but we are still monitoring it to ensure its stability. For further assistance related to this, kindly reach us via our Livechat or phone support.
We apologize for any inconvenience caused.
EMERGENCY MAINTENANCE: SEP/22/2025 - 05:30 AM EST
Server sh-cp2-eu.yyz2 is undergoing maintenance, so its services may be affected and become inaccessible.
Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.
]]>We are currently performing an important infrastructure maintenance on multiple servers.
Our team is actively working on it and will provide updates as soon as more information is available.
We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve the issue.
]]>The server sh-cp2-uk.yyz2 maintenance has been completed, but we are still monitoring it to ensure its stability. For further assistance related to this, kindly reach us via our Livechat or phone support.
We apologize for any inconvenience caused.
EMERGENCY MAINTENANCE: SEP/22/2025 - 04:20 AM EST
Server sh-cp2-uk.yyz2 is undergoing maintenance, so its services may be affected and become inaccessible.
Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.
]]>The server sh-cp5.yyz2 maintenance has been completed, but we are still monitoring it to ensure its stability. For further assistance related to this, kindly reach us via our Livechat or phone support.
We apologize for any inconvenience caused.
EMERGENCY MAINTENANCE: SEP/22/2025 - 03:10 AM EST
Server sh-cp5.yyz2 is undergoing maintenance, so its services may be affected and become inaccessible.
Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.
]]>The server sh-cp10.yyz2 maintenance has been completed, but we are still monitoring it to ensure its stability. For further assistance related to this, kindly reach us via our Livechat or phone support.
We apologize for any inconvenience caused.
EMERGENCY MAINTENANCE: SEP/22/2025 - 02:00 AM EST
Server sh-cp10.yyz2 is undergoing maintenance, so its services may be affected and become inaccessible.
Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.
]]>Further updates will be posted here. Any inquiries related to this, kindly reach out to us via LiveChat or Phone.
]]>The server sh-cp10.yyz2 maintenance has been completed, but we are still monitoring it to ensure its stability. For further assistance related to this, kindly reach us via our Livechat or phone support.
We apologize for any inconvenience caused.
STARTED: SEP/19/2025 - 01:25 AM EST
Server sh-cp10.yyz2 is undergoing maintenance, so its services may be affected and become inaccessible.
Further updates will be posted here. Any inquiries related to this, kindly reach out to us via LiveChat or Phone.
]]>Further updates will be posted here. Any inquiries related to this, kindly reach out to us via LiveChat or Phone.
]]>Further updates will be posted here. Any inquiries related to this, kindly reach out to us via LiveChat or Phone.
]]>The server sh-cp2-mx.yyz2 maintenance has been completed, but we are still monitoring it to ensure its stability. For further assistance related to this, kindly reach us via our Livechat or phone support.
We apologize for any inconvenience caused.
EMERGENCY MAINTENANCE: SEP/17/2025 - 04:30 AM EST
Server sh-cp2-mx.yyz2 is undergoing maintenance, so its services may be affected and become inaccessible.
Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.
]]>The server sh-cp5-au.yyz2 maintenance has been completed, but we are still monitoring it to ensure its stability. For further assistance related to this, kindly reach us via our Livechat or phone support.
We apologize for any inconvenience caused.
EMERGENCY MAINTENANCE: SEP/17/2025 - 01:43 AM EST
Server sh-cp5-au.yyz2 is undergoing maintenance, so its services may be affected and become inaccessible.
Further updates will be posted here. Any inquiries related to this, kindly reach out to us via LiveChat or Phone.
]]>Further updates will be posted here. Any inquiries related to this, kindly reach out to us via LiveChat or Phone.
]]>Further updates will be posted here. Any inquiries related to this, kindly reach out to us via LiveChat or Phone.
]]>EMERGENCY MAINTENANCE: SEP/15/2025 - 10:30 AM EST
We are currently unable to process domains orders due to a database issue fetching the price. The following are currently impacted:
This will have no effect on registered domains, or any management of them. We will post updates as we work on this issue.
]]>INVESTIGATING: September/12/2025 - 10:25 AM EST
We are currently experiencing an issue with our Ticketing System and the Hostpapa Dashboard.
Our team is actively investigating to identify the root cause and will provide updates as soon as more information is available.
We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve the issue.
]]>Server sh-cp2-uk.yyz2 is undergoing maintenance, so its services may be affected and become inaccessible.
Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.
]]>The dashboard and ticketing systems have been successfully fixed, should you have issues make sure to contact our support team via LiveChat or Phone. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
Thank you for your understanding.
INVESTIGATING: September/11/2025 - 06:00 AM EST
We are currently experiencing an issue with our Ticketing System and the Hostpapa Dashboard.
Our team is actively investigating to identify the root cause and will provide updates as soon as more information is available.
We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve the issue.
]]>The server sh-cp8.yyz2 maintenance has been completed, but we are still monitoring it to ensure its stability. For further assistance related to this, kindly reach us via our Livechat or phone support.
We apologize for any inconvenience caused.
EMERGENCY MAINTENANCE: SEP/11/2025 - 05:30 AM EST
Server sh-cp8.yyz2 is undergoing maintenance, so its services may be affected and become inaccessible.
Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.
]]>We are currently experiencing an issue with our Ticketing System.
Our team is actively investigating to identify the root cause and will provide updates as soon as more information is available.
We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve the issue.
]]>Server sh-cp18.yyz2 is undergoing maintenance, so its services may be affected and become inaccessible.
Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.
]]>We are currently experiencing an issue with the Hostpapa dashboard.
Our team is actively investigating to identify the root cause and will provide updates as soon as more information is available.
We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve the issue.
]]>The server sh-cp4-au.yyz2 maintenance has been completed, but we are still monitoring it to ensure its stability. For further assistance related to this, kindly reach us via our Livechat or phone support.
We apologize for any inconvenience caused.
EMERGENCY MAINTENANCE: SEP/10/2025 - 2:40 PM EST
Server sh-cp4-au.yyz2 is undergoing maintenance, so its services may be affected and become inaccessible.
Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.
]]>The server tor02.wp maintenance has been completed, but we are still monitoring it to ensure its stability. For further assistance related to this, kindly reach us via our Livechat or phone support.
We apologize for any inconvenience caused.
EMERGENCY MAINTENANCE: SEP/10/2025 - 10:00 AM EST
Server tor02.wp is undergoing maintenance, so its services may be affected and become inaccessible.
Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.
]]>We are currently experiencing an issue with the multiple servers.
Our team is actively investigating to identify the root cause and will provide updates as soon as more information is available.
We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve the issue.
]]>Server sh-cp37.yyz2 is undergoing maintenance, so its services may be affected and become inaccessible.
Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.
]]>Server sh-cp18.yyz2 is undergoing maintenance, so its services may be affected and become inaccessible.
Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.
]]>The server sh-cp1.mia1 maintenance has been completed, but we are still monitoring it to ensure its stability. For further assistance related to this, kindly reach us via our Livechat or phone support.
We apologize for any inconvenience caused.
EMERGENCY MAINTENANCE: SEP/09/2025 - 05:50 AM EST
Server sh-cp1.mia1 is undergoing maintenance, so its services may be affected and become inaccessible.
Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.
]]>The server sh-cp3.yyz2 maintenance has been completed, but we are still monitoring it to ensure its stability. For further assistance related to this, kindly reach us via our Livechat or phone support.
We apologize for any inconvenience caused.
EMERGENCY MAINTENANCE: SEP/08/2025 - 02:20 AM EST
Server sh-cp3.yyz2 is undergoing maintenance, so its services may be affected and become inaccessible.
Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.
]]>Server sh-cp3.yyz2 is undergoing maintenance, so its services may be affected and become inaccessible.
Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.
]]>We are currently experiencing intermittent delays with domains requests. This following actions may be delayed or respond with an error:
This will have no effect on registered domains. We will post updates as we work on this issue.
]]>The server sh-cp11.mia1 maintenance has been completed, but we are still monitoring it to ensure its stability. For further assistance related to this, kindly reach us via our Livechat or phone support.
We apologize for any inconvenience caused.
EMERGENCY MAINTENANCE: SEP/04/2025 - 09:00 AM EST
Server sh-cp11.mia1 is undergoing maintenance, so its services may be affected and become inaccessible.
Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.
]]>The VHI MIA1 maintenance has been completed, but we are still monitoring it to ensure its stability. For further assistance related to this, kindly reach us via our Livechat or phone support.
We apologize for any inconvenience caused.
EMERGENCY MAINTENANCE: SEP/04/2025 - 06:40 AM EST
VHI MIA1 is undergoing maintenance, so its services may be affected and become inaccessible.
Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.
]]>Server sh-cp3.yyz2.servername.online is having a reboot performed on it, and as such, services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The server sh-cp2.mia1 maintenance has been completed, but we are still monitoring it to ensure its stability. For further assistance related to this, kindly reach us via our Livechat or phone support.
We apologize for any inconvenience caused.
EMERGENCY MAINTENANCE: SEP/03/2025 - 04:15 AM EST
Server sh-cp2.mia1 is undergoing maintenance, so its services may be affected and become inaccessible.
Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.
]]>The server sh-cp2.mia1 maintenance has been completed, but we are still monitoring it to ensure its stability. For further assistance related to this, kindly reach us via our Livechat or phone support.
We apologize for any inconvenience caused.
EMERGENCY MAINTENANCE: SEP/02/2025 - 11:10 AM EST
Server sh-cp2.mia1 is undergoing maintenance, so its services may be affected and become inaccessible.
Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.
]]>The server C100.servername.online maintenance has been completed, but we are still monitoring it to ensure its stability. For further assistance related to this, kindly reach us via our Livechat or phone support.
We apologize for any inconvenience caused.
EMERGENCY MAINTENANCE: SEP/02/2025 - 07:45 AM EST
Server C100.servername.online is undergoing maintenance, so its services may be affected and become inaccessible.
Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.
]]>The server ws06.servername.online maintenance has been completed, but we are still monitoring it to ensure its stability. For further assistance related to this, kindly reach us via our Livechat or phone support.
We apologize for any inconvenience caused.
EMERGENCY MAINTENANCE: AUG/29/2025 - 02:25 AM EST
Server ws06.servername.online is undergoing maintenance, so its services may be affected and become inaccessible.
Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.
]]>Server res-cp2.yyz2 is undergoing maintenance, so its services may be affected and become inaccessible.
Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.
]]>The server res-cp1-us.yyz2 maintenance has been completed, but we are still monitoring it to ensure its stability. For further assistance, kindly reach us via our Livechat or phone support.
We apologize for any inconvenience caused.
EMERGENCY MAINTENANCE: AUGUST/20/2025 - 04:50 PM EST
Server res-cp1-us.yyz2 is undergoing maintenance, so its services may be affected and become inaccessible.
Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.
]]>Our Server Health team is investigating server connectivity issues affecting server sh-cp2-uk.yyz2.servername.online.
Our team is working diligently to rectify the issue. Rest assured, we will post updates as soon as possible.
]]>The server res-cp1-au.yyz2 maintenance has been completed, but we are still monitoring it to ensure its stability. For further assistance related to this, kindly reach us via our Livechat or phone support.
We apologize for any inconvenience caused.
INVESTIGATING: AUGUST 13/2025 - 02:58 AM EST
Our Server Health team is currently investigating network connectivity issues affecting server res-cp1-au.yyz2.
Our team is working diligently to rectify the issue. Rest assured, we will post updates as soon as possible.
]]>Our Server Health team is investigating server connectivity issues affecting server res-cp1-au.yyz2.
Our team is working diligently to rectify the issue. Rest assured, we will post updates as soon as possible.
]]>The server es-cp1-mx.yyz2 maintenance has been completed, but we are still monitoring it to ensure its stability. For further assistance related to this, kindly reach us via our Livechat or phone support.
We apologize for any inconvenience caused.
EMERGENCY MAINTENANCE: AUGUST/05/2025 - 04:00 PM EST
Server es-cp1-mx.yyz2 is undergoing maintenance, so its services may be affected and become inaccessible.
Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.
]]>Our Server Health team is investigating the incident reports affecting server sh-cp4-au involving some network delays.
Our team is working diligently to rectify the issue. Rest assured, we will post updates as soon as possible.
]]>Our LiveChat system is currently experiencing some issues, and you may be unable to use it properly now. We're investigating this currently, and further updates will be provided here.
You can still reach us by phone or via a support ticket/email. Thank you for your patience and cooperation.
]]>The server sh-cp3.dub1 maintenance has been completed, but we are still monitoring it to ensure its stability. For further assistance related to this, kindly reach us via our Livechat or phone support.
We apologize for any inconvenience caused.
EMERGENCY MAINTENANCE: JULY/31/2025 - 04:00 AM EST
Server sh-cp3.dub1 is undergoing maintenance, so its services may be affected and become inaccessible.
Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.
]]>Misdirected Request issue for multiple domains on the different servers that used Protection Power CDN and CloudFlare CDN.
temporary fix by disabling CDN:
Our Senior Tech and System Admin team is working on this error.
]]>The server sh-cp2.yyz2 maintenance has been completed, but we are still monitoring it to ensure its stability. For further assistance related to this, kindly reach us via our Livechat or phone support.
We apologize for any inconvenience caused.
EMERGENCY MAINTENANCE: JULY/24/2025 - 06:30 AM EST
Server sh-cp2.yyz2 is undergoing maintenance, so its services may be affected and become inaccessible.
Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.
]]>The server sh-cp2.mia1 maintenance has been completed, but we are still monitoring it to ensure its stability. For further assistance related to this, kindly reach us via our Livechat or phone support.
We apologize for any inconvenience caused.
EMERGENCY MAINTENANCE: JULY/23/2025 - 10:05 AM EST
Server sh-cp2.mia1 is undergoing maintenance, so its services may be affected and become inaccessible.
Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.
]]>The server sh-cp4-au.yyz2 maintenance has been completed, but we are still monitoring it to ensure its stability. For further assistance related to this, kindly reach us via our Livechat or phone support.
We apologize for any inconvenience caused.
EMERGENCY MAINTENANCE: JULY/23/2025 - 10:00 AM EST
Server sh-cp4-au.yyz2 is undergoing maintenance, so its services may be affected and become inaccessible.
Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.
]]>This incident has been resolved.
We apologize for any inconvenience this may have caused you.
If you encounter any issues on your side, do not hesitate to reach out to us by phone or email.
Thanks for your patience and understanding.
INVESTIGATING: JULY/22/2025 - 10:05 AM
Our LiveChat system is currently experiencing some issues, and you may be unable to use it properly now. We're investigating this currently, and further updates will be provided here.
You can still reach us by phone or via a support ticket/email. Thank you for your patience and cooperation.
]]>The server sh-cp2-au.yyz2.servername.online maintenance has been completed, but we are still monitoring it to ensure its stability. For further assistance related to this, kindly reach us via our Livechat or phone support.
We apologize for any inconvenience caused.
EMERGENCY MAINTENANCE: JULY/21/2025 - 11:25 AM EST
Server sh-cp2-au.yyz2.servername.online is undergoing maintenance, so its services may be affected and become inaccessible.
Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.
]]>The server sh-cp2-mx.yyz2 maintenance has been completed, we are still monitoring it to ensure the stability of the server. Further assistance related to this, kindly reach us via our Livechat or phone support.
We appreciate your patience and cooperation.
We sincerely apologize for any inconvenience caused.
EMERGENCY MAINTENANCE: JULY/18/2025 - 05:30 AM EST
Server sh-cp2-mx.yyz2 is undergoing maintenance, so its services may be affected and become inaccessible. It's expected to be resolved anytime soon.
Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.
]]>Server sh-cp15.yyz2 is undergoing maintenance, so its services may be affected and become inaccessible. It's expected to be resolved anytime soon.
Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.
Our Server Health team is investigating performance issues affecting server sh-cp10.yyz2 involving MySQL (database server).
Our team is working diligently to rectify the issue. Rest assured, we will post updates as soon as possible.
We sincerely appreciate your patience and understanding.
]]>We are pleased to announce that the performance issue affecting multiple servers has been resolved, and the services should now be operational.
Should you continue having issues, don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket
We appreciate your patience. Have a good day!
Our technicians are currently investigating performance issues on multiple shared servers and VPSs. We are working to identify the root cause and will provide updates as soon as more information is available.
We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve the issue.
]]>The server sh-cp18.yyz2 maintenance has been completed, we are still monitoring it to ensure the stability of the server. Further assistance related to this, kindly reach us via our Livechat or phone support.
We appreciate your patience and cooperation.
We sincerely apologize for any inconvenience caused.
EMERGENCY MAINTENANCE: JULY/14/2025 - 8:45 AM EST
Server sh-cp18.yyz2 is undergoing maintenance, so its services may be affected and become inaccessible. It's expected to be resolved anytime soon.
Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.
We are currently experiencing an issue with the multiple servers.
Our team is actively investigating to identify the root cause and will provide updates as soon as more information is available.
We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve the issue.
RESOLVED: JULY/09/2025 - 10:30 AM EST
We are glad to announce that the networking issue on multiple servers were resolved and the services should be operational.
Should you continue having issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
]]>We are glad to announce that the networking issue on multiple servers were resolved and the services should be operational.
Should you continue having issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
INVESTIGATING: JULY/08/2025 - 04:40 AM EST
We are currently experiencing an issue with the multiple servers.
Our team is actively investigating to identify the root cause and will provide updates as soon as more information is available.
We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve the issue.
]]>We are currently experiencing an issue with the multiple servers.
Our team is actively investigating to identify the root cause and will provide updates as soon as more information is available.
We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve the issue.
]]>This incident has been resolved.
We apologize for any inconvenience this may have caused you.
If you encounter any issues on your side, do not hesitate to reach out to us by phone or email.
Thanks for your patience and understanding.
INVESTIGATING: JULY/04/2025 - 06:40 AM
Our LiveChat system is currently experiencing some issues, and you may be unable to use it properly now. We're investigating this currently, and further updates will be provided here.
You can still reach us by phone or via a support ticket/email. Thank you for your patience and cooperation.
]]>Our team has successfully fixed the issue, and all systems are now functioning normally. Thank you for your patience and understanding!
Our Protection Power engineers have identified an issue with the CDN service, where websites display Error 534. They are working to resolve the issue as soon as possible. Please accept our sincerest apologies for the inconvenience caused. We will post further updates on this page until the issue is resolved.
]]>The cPanel Accessibility issues has been fixed, we are still monitoring it to ensure the stability . Further assistance related to this, kindly reach us via our Livechat or phone support.
We appreciate your patience and cooperation.
We sincerely apologize for any inconvenience caused.
INVESTIGATING: JUN/19/2025 - 08:18 PM EST
We are currently experiencing cPanel Accessibility issues on multiple servers. However, we have confirmed that all services are operational.
Our team is actively investigating the issue. Rest assured, we are working to identify the root cause and will provide updates as soon as more information is available.
We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve the issue
]]>Server sh-cp12.yyz2 is undergoing maintenance, so its services may be affected and become inaccessible. It's expected to be resolved anytime soon.
Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.
COMPLETED: JUNE/16/2025 - 3:05 AM EST
The server sh-cp12.yyz2 maintenance has been completed, we are still monitoring it to ensure the stability of the server. Further assistance related to this, kindly reach us via our Livechat or phone support.
We appreciate your patience and cooperation.
We sincerely apologize for any inconvenience caused.
]]>We’re currently experiencing an internal tools outage that is affecting our ability to troubleshoot customer issues. Our server health team is actively investigating and working to resolve the problem as quickly as possible.
At this time, support may be limited, but we encourage you to reach out again in a few minutes for assistance. You can also stay updated by checking this Status Page, where we’ll post real-time updates as we make progress toward a fix.
We sincerely appreciate your patience and understanding, and we’ll be back to full service as soon as possible!
Thank you for being a valued HostPapa customer.
]]>Server res-cp5.yyz2 is undergoing maintenance, so its services may be affected and become inaccessible. It's expected to be resolved anytime soon.
Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.
COMPLETED: JUNE/02/2025 - 2:01 PM EST
The server res-cp5.yyz2 maintenance has been completed, we are still monitoring it to ensure the stability of the server. Further assistance related to this, kindly reach us via our Livechat or phone support.
We appreciate your patience and cooperation.
We sincerely apologize for any inconvenience caused.
]]>This incident has been resolved.
We apologize for any inconvenience this may have caused you.
If you encounter any issues on your side, do not hesitate to reach out to us by phone or email.
Thanks for your patience and understanding.
INVESTIGATING: JUNE/02/2025 - 06:00 AM
Our LiveChat system is currently experiencing some issues, and you may be unable to use it properly now. We're investigating this currently, and further updates will be provided here.
You can still reach us by phone or via a support ticket/email. Thank you for your patience and cooperation.
]]>Our team is actively investigating the incident reports on server res-cp2.yyz2. We are working to identify the root cause and will provide updates as soon as more information is available.
If you have any questions or need further assistance, please contact our support team via chat, phone, or ticket/email.
We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve the issue.
]]>This incident has been resolved.
We apologize for any inconvenience this may have caused you.
If you encounter any issues on your side, do not hesitate to reach out to us by phone or email.
Thanks for your patience and understanding.
UPDATE - MAY/27/2025 - 12:00 PM
A fix has been implemented, and we are monitoring the results.
UPDATE - MAY/27/2025 - 09:00 AM
We’re continuing to investigate an issue that’s preventing the LiveChat app from loading and causing chat widgets on websites to not appear. We appreciate your patience as we work to resolve this as quickly as possible.
INVESTIGATING: MAY/27/2025 - 06:15 AM
Our LiveChat system is currently experiencing some issues, and you may be unable to use it properly now. We're investigating this currently, and further updates will be provided here.
You can still reach us by phone or via a support ticket/email. Thank you for your patience and cooperation.
]]>Server WS06 is having a reboot performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Our Server Health team is investigating performance issues affecting server sh-cp9.yyz2 involving MySQL (database server).
Our team is working diligently to rectify the issue. Rest assured, we will post updates as soon as possible.
]]>Our technicians are currently investigating networking issues on multiple servers. We are working to identify the root cause and will provide updates as soon as more information is available.
We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve the issue.
]]>The server WS05 maintenance has been completed, we are still monitoring it to ensure the stability of the server. Further assistance related to this, kindly reach us via our Livechat or phone support.
We appreciate your patience and cooperation.
EMERGENCY MAINTENANCE: 04:10 AM - 22/May/2025
Server WS05 is undergoing maintenance, so its services may be affected and become inaccessible. It's expected to be resolved anytime soon.
Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.
We sincerely apologize for any inconvenience caused.
]]>The server sh-cp8.yyz2 maintenance has been completed, we are still monitoring it to ensure the stability of the server. Further assistance related to this, kindly reach us via our Livechat or phone support.
We appreciate your patience and cooperation.
EMERGENCY MAINTENANCE: 21/May/2025
Server sh-cp8.yyz2 is undergoing maintenance, so its services may be affected and become inaccessible. It's expected to be resolved anytime soon.
Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.
We sincerely apologize for any inconvenience caused.
]]>We are currently experiencing intermittent network connectivity issues on server: res-cp3-au.yyz2. We are working to identify the root cause and will provide updates as soon as more information is available.
We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve the issue.
]]>An emergency reboot was performed on server HP243 and it is now back online.
We sincerely apologize for any inconvenience caused.
]]>Server ws05.servername.online is undergoing maintenance, so its services may be affected and become inaccessible. It's expected to be resolved anytime soon.
Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.
We sincerely apologize for any inconvenience caused.
COMPLETED: MAY/17/2025 - 2:30 PM EST
The server ws05.servername.online maintenance has been completed, we are still monitoring it to ensure the stability of the server. Further assistance related to this, kindly reach us via our Livechat or phone support.
We appreciate your patience and cooperation.
]]>Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.
We sincerely apologize for any inconvenience caused.
]]>The server S162 maintenance has been completed, we are still monitoring it to ensure the stability of the server. Further assistance related to this, kindly reach us via our Livechat or phone support.
We appreciate your patience and cooperation.
Server S162 is undergoing maintenance, so its services may be affected and become inaccessible. It's expected to be resolved anytime soon.
Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.
We sincerely apologize for any inconvenience caused.
]]>Server sh-cp6.yyz2 is currently experiencing a service interruption and is undergoing an emergency reboot. This process may temporarily affect services and cause accessibility issues.
We sincerely apologize for any inconvenience this may cause and appreciate your patience.
]]>We are currently experiencing intermittent network connectivity issues affecting multiple Virtual Private Servers (VPSs). Our Server Health team is working closely with our datacenter to resolve the issue as quickly as possible.
We sincerely apologize for any inconvenience this may cause and appreciate your patience. Updates will be provided here as soon as more information becomes available.
]]>Server sh-cp2-eu.yyz2 is experiencing service interruption and, for this reason, is undergoing an emergency reboot, which may temporarily affect its services and cause accessibility issues.
We sincerely apologize for any inconvenience this may cause.
]]>Server sh-cp9-au.yyz2 is undergoing an emergency reboot, which may temporarily affect its services and cause accessibility issues.
We sincerely apologize for any inconvenience this may cause.
]]>Server r145 is undergoing an emergency reboot, which may temporarily affect its services and cause accessibility issues.
We sincerely apologize for any inconvenience this may cause.
]]>Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.
We sincerely apologize for any inconvenience caused.
The server ws04.servername.online maintenance has been completed, we are still monitoring it to ensure the stability of the server. Further assistance related to this, kindly reach us via our Livechat or phone support.
We appreciate your patience and cooperation.
]]>Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.
We sincerely apologize for any inconvenience caused.
]]>Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.
We sincerely apologize for any inconvenience caused.
]]>We sincerely apologize for any inconvenience caused.
]]>Server sh-cp7.yyz2 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server sh-cp7.yyz2 is undergoing an emergency reboot, which may affect its services and make it inaccessible.
We sincerely apologize for any inconvenience caused.
]]>We are currently experiencing an issue with the multiple servers.
Our team is actively investigating to identify the root cause and will provide updates as soon as more information is available.
We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve the issue.
]]>Server s114 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server sh-cp17.yyz2 is having maintenance performed on it, and as such, services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Korax’s AMS control panel server is currently experiencing issues, which may result in login problems and connectivity disruptions to AMS. We are working as quickly as possible to resolve the issue and will continue to provide updates as they become available. Thank you for your patience. Further updates will be posted here.
]]>The maintenance of res-cp1.buf1 is now complete and it's now operational. Should you have any issues, please let us know.
===============================================================
PLANNED MAINTENANCE: April/4/2025 - 01:00 AM EST
Server res-cp1.buf1 is undergoing maintenance, which may affect its services and make them inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server sh-cp8.buf1 is undergoing maintenance, which may affect its services and make them inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server sh-cp7.buf1 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The maintenance of sh-cp5.buf1 is now complete and it's now operational. Should you have any issues, please let us know.
===============================================================
EMERGENCY MAINTENANCE: Apr/02/2025 - 2:05 AM EST
Server sh-cp5.buf1 is having maintenance performed on it, and as such, services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The maintenance of sh-cp2.buf1 is now complete and it's now operational. Should you have any issues, please let us know.
===============================================================
Server sh-cp2.buf1 is having maintenance performed on it, and as such, services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server sh-cp16yyz2 is having maintenance performed on it, and as such, services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The maintenance of sh-cp6.buf1 is now complete and it's now operational. Should you have any issues, please let us know.
===============================================================
EMERGENCY MAINTENANCE: Apr/01/2025 - 06:30 AM EST
Server sh-cp6.buf1 is having maintenance performed on it, and as such, services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The maintenance of sh-cp3.buf1 is now complete and it's now operational. Should you have any issues, please let us know.
===============================================================
PLANNED MAINTENANCE: April/1/2025 - 1:00 AM EST
Server sh-cp3.buf1 is undergoing maintenance, which may affect its services and make them inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server sh-cp4.buf1 is undergoing maintenance, which may affect its services and make them inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server sh-cp4.buf1 is having reboot performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server res-cp3-au.yyz2 is having maintenance performed on it, and as such, services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>There is a known issue with the Website Builder that our technicians are investigating at this time to resolve it as soon as possible.
Some users may receive an error or have difficulty when trying to access it from the Hostpapa Dashboard.
We're sorry for any inconvenience this may cause. We will update this page with further updates on the issue. Thank you for your patience and cooperation.
]]>Server res-cp7.yyz2 is having maintenance performed on it, and as such, services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The maintenance of HP232 is now complete and it's now operational. Should you have any issues, please let us know.
===============================================================
EMERGENCY MAINTENANCE: Mar/21/2025 - 02:50 AM EST
Server HP232 is having maintenance performed on it, and as such, services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server sh-cp8.buf1 is having maintenance performed on it, and as such, services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server sh-cp1.buf1 is undergoing maintenance, which may affect its services and make them inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The maintenance of S161 is now complete and it's now operational. Should you have any issues, please let us know.
===============================================================
EMERGENCY MAINTENANCE: Mar/12/2025 - 05:00 AM EST
Server S161 is having maintenance performed on it, and as such, services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The maintenance of res-cp3-au.yyz2 is now complete and operational. Should you have any issues, please let us know.
===============================================================
EMERGENCY MAINTENANCE: MAR/11/2025 - 1:05 PM EST
The res-cp3-au.yyz2 server is experiencing an ongoing issue and will undergo emergency maintenance. All services located on this server may become inaccessible, including Webmail access.
We sincerely apologize for any inconvenience caused. Further updates will be posted as soon as possible.
]]>Server HP231 is having reboot performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server sh-cp7.yyz2 is undergoing an emergency reboot, which may affect its services and make it inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server sh-cp6.buf1 is undergoing an emergency reboot, which may affect its services and make it inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The Korax mail server [s1] is experiencing an ongoing issue and will undergo emergency maintenance. All services located on this server may become inaccessible, including Webmail access.
We sincerely apologize for any inconvenience caused. Further updates will be posted as soon as possible.
]]>Server sh-cp3.yyz2 is undergoing an emergency reboot, which may affect and make inaccessible its services.
We sincerely apologize for any inconvenience caused.
COMPLETED: FEB/16/2025 - 3:00 AM EST
The emergency maintenance is complete, and server sh-cp3.yyz2 is now back online. We are continuing to monitor it to ensure ongoing stability.
If you experience any further issues, please feel free to reach out to our support team via LiveChat, Phone, or Email/Support Ticket.
]]>Server hp-cp3.yyz2 is having an emergency reboot performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server res-cp1.yyz2 is having an emergency reboot performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The maintenance of HP294 is now complete and it's now operational. Should you have any issues, please let us know.
===============================================================
EMERGENCY MAINTENANCE: FEB/06/2025 - 2:30 AM EST
Server HP294 will be having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP273 will have maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>We are currently having emergency maintenance on the ticketing and dashboard systems.
The downtime expected during this time will approximately take around 10-20 minutes.
Please accept our sincere apologies for the inconvenience that this has caused. Rest assured, we'll post further updates once our system is fully operational.
Your patience and understanding are sincerely appreciated. Thank you.
]]>Server HP300 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP289 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The maintenance of HP263 is now complete and it's now operational. Should you have any issues, please let us know.
===============================================================
EMERGENCY MAINTENANCE: FEB/04/2025 - 3:35 AM EST
Server HP263 will be having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP336 will be having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP263 will undergo maintenance, and as such, services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP341 will undergo maintenance, and as such, services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP332 will undergo maintenance, and as such, services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP308 will undergo maintenance, and as such, services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The maintenance of HP292 is now complete and it's now operational. Should you have any issues, please let us know.
===============================================================
EMERGENCY MAINTENANCE: JAN/31/2025 - 2:15 AM EST
Server HP292 will be having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP288 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Our Server Health team identified MySQL issues with server sh-cp6.yyz2. They are working to resolve the issue as soon as possible.
This may affect the ability of clients to access services/accounts on that server. We sincerely apologize for the inconvenience caused.
We will post more information as soon as they are available.
]]>Server sh-cp6.yyz2is having emergency reboot performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Incident Details: We are currently aware of an issue where customers are being prompted to re-enter their password when trying to send an email through Papamail. Our team is working diligently to resolve this as soon as possible.
Next Steps: Our engineers are investigating the root cause and working on a fix. We appreciate your patience and will provide updates as soon as we have more information.
We apologize for this inconvenience and appreciate your patience and understanding.
]]>The maintenance of R203 is now complete and it's now operational. Should you have any issues, please let us know.
===============================================================
EMERGENCY MAINTENANCE: JAN/30/2025 - 8:05 AM EST
Server R203 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The maintenance of HP269 is now complete and it's now operational. Should you have any issues, please let us know.
===============================================================
EMERGENCY MAINTENANCE: JAN/30/2025 - 2:10 AM EST
Server HP269 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server S150 will undergo maintenance, and as such, services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server WS101 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP253 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP268 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The maintenance of HP301 is now complete and it's now operational. Should you have any issues, please let us know.
===============================================================
EMERGENCY MAINTENANCE: JAN/29/2025 - 2:45 AM EST
Server HP301 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP261 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server S132 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP232 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP351 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server S163 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>We are currently having emergency maintenance on the ticketing and dashboard systems, downtime is expected during this time.
Please accept our sincere apologies for the inconvenience that this has caused. Rest assured, we'll post further updates once our system is fully operational.
Your patience and understanding are sincerely appreciated. Thank you.
]]>Server HP281 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The maintenance of HP299 is now complete and it's now operational. Should you have any issues, please let us know.
===============================================================
EMERGENCY MAINTENANCE: JAN/28/2025 - 05:55 AM EST
Server HP299 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The maintenance of HP276 is now complete and it's now operational. Should you have any issues, please let us know.
===============================================================
EMERGENCY MAINTENANCE: JAN/28/2025 - 05:30 AM EST
Server HP276 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The maintenance of HP246 is now complete and it's now operational. Should you have any issues, please let us know.
===============================================================
EMERGENCY MAINTENANCE: JAN/28/2025 - 03:10 AM EST
Server HP246 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The maintenance of HP343 is now complete and it's now operational. Should you have any issues, please let us know.
===============================================================
EMERGENCY MAINTENANCE: JAN/28/2025 - 02:35 AM EST
Server HP343 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP223 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP346 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP329 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP239 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP244 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused
]]>Server HP338 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The maintenance of HP260 is now complete and it's now operational. Should you have any issues, please let us know.
===============================================================
EMERGENCY MAINTENANCE: JAN/27/2025 - 06:45 AM EST
Server HP260 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The maintenance of HP250 is now complete and it's now operational. Should you have any issues, please let us know.
===============================================================
EMERGENCY MAINTENANCE: JAN/27/2025 - 06:30 AM EST
Server HP250 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>A fix has been implemented and we are monitoring the results.
We apologize for any inconvenience caused by this issue.
INVESTIGATING: JAN/27/2024 - 04:30 AM
Our LiveChat system is currently experiencing some issues and you may be unable to use it properly now. We're investigating this currently and further updates will be provided here.
You can still reach us by phone or via a support ticket/email. Thank you for your patience and cooperation.
]]>The maintenance of HP331 is now complete and it's now operational. Should you have any issues, please let us know.
===============================================================
EMERGENCY MAINTENANCE: JAN/27/2025 - 02:45 AM EST
Server HP331 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The maintenance of HP310 is now complete and it's now operational. Should you have any issues, please let us know.
===============================================================
EMERGENCY MAINTENANCE: JAN/27/2025 - 02:10 AM EST
Server HP310 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP339 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP349 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP245 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP348 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP345 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP328 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP306 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP258 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP352 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP248 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP235 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server S108 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP352 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP330 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP313 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP303 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP286 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP350 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP335 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP312 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP272 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP315 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP259 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP305 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP334 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP309 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP302 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP287 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP296 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server WS102 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused
]]>Server HP280 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP228 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP274 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused
]]>Server HP291 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP285 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The maintenance of HP270 is now complete and it's now operational. Should you have any issues, please let us know.
===============================================================
EMERGENCY MAINTENANCE: JAN/23/2025 - 05:00 AM EST
Server HP270 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The maintenance of HP267 is now complete and it's now operational. Should you have any issues, please let us know.
===============================================================
EMERGENCY MAINTENANCE: JAN/23/2025 - 04:00 AM EST
Server HP267 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The maintenance of R203 is now complete and it's now operational. Should you have any issues, please let us know.
===============================================================
EMERGENCY MAINTENANCE: JAN/23/2025 - 02:30 AM EST
Server R203 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server R202 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Servers HP277 AND HP278 will be having maintenance performed on it, and as such services located on these servers may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused
]]>Server HP254 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server S132 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused
]]>Server HP347 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP284 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP347 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The maintenance of HP279 is now complete and it's now operational. Should you have any issues, please let us know.
===============================================================
EMERGENCY MAINTENANCE: JAN/22/2025 - 10:20 AM EST
Server HP279 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The maintenance of R204 is now complete and it's now operational. Should you have any issues, please let us know.
===============================================================
EMERGENCY MAINTENANCE: JAN/22/2025 - 07:20 AM EST
Server R204 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The maintenance of HP344 is now complete and it's now operational. Should you have any issues, please let us know.
===============================================================
EMERGENCY MAINTENANCE: JAN/22/2025 - 05:55 AM EST
Server HP344 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The maintenance of S114 is now complete and it's now operational. Should you have any issues, please let us know.
===============================================================
EMERGENCY MAINTENANCE: JAN/21/2025 - 04:15 AM EST
Server S114 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The maintenance of HP251 is now complete and it's now operational. Should you have any issues, please let us know.
===============================================================
EMERGENCY MAINTENANCE: JAN/22/2025 - 3:40 AM EST
Server HP251 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server S138 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server S165 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP252 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP255 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP240 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP333 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP307 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The maintenance of HP316 is now complete and it's now operational. Should you have any issues, please let us know.
===============================================================
EMERGENCY MAINTENANCE: JAN/21/2025 - 7:00 AM EST
Server HP316 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The maintenance of HP304 is now complete and it's now operational. Should you have any issues, please let us know.
===============================================================
EMERGENCY MAINTENANCE: JAN/21/2025 - 6:00 AM EST
Server HP304 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The maintenance of HP340 is now complete and it's now operational. Should you have any issues, please let us know.
===============================================================
EMERGENCY MAINTENANCE: JAN/21/2025 - 04:40 AM EST
Server HP340 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The maintenance of HP314 is now complete and it's now operational. Should you have any issues, please let us know.
===============================================================
EMERGENCY MAINTENANCE: JAN/21/2025 - 04:05 AM EST
Server HP314 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server S117 is currently experiencing intermittent network connection issues. Our Server Health team is in contact with our data center and working to resolve this as quickly as possible.
This issue is affecting website and email performance as well.
We do apologize for any inconvenience and will post further updates here as available. Thank you for your patience.
]]>Server HP264 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The maintenance of HP257 is now complete and it's now operational. Should you have any issues, please let us know.
===============================================================
EMERGENCY MAINTENANCE: JAN/20/2025 - 09:40 AM EST
Server HP257 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The maintenance of C101 is now complete and it's now operational. Should you have any issues, please let us know.
===============================================================
EMERGENCY MAINTENANCE: JAN/20/2025 - 6:05 AM EST
Server C101 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The maintenance of S153 is now complete and it's now operational. Should you have any issues, please let us know.
===============================================================
EMERGENCY MAINTENANCE: JAN/20/2025 - 5:25 AM EST
Server S153 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The maintenance of HP300 is now complete and it's now operational. Should you have any issues, please let us know.
===============================================================
EMERGENCY MAINTENANCE: JAN/20/2025 - 3:45 AM EST
Server HP300 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The maintenance of R135 is now complete and it's now operational. Should you have any issues, please let us know.
===============================================================
EMERGENCY MAINTENANCE: JAN/20/2025 - 3:20 AM EST
Server R135 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The maintenance of HP225 is now complete and it's now operational. Should you have any issues, please let us know.
===============================================================
EMERGENCY MAINTENANCE: JAN/20/2025 - 2:15 AM EST
Server HP225 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server S154 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server S130 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server S148 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server S124 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server S142 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server S162 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server S136 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server S126 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server S151 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server S145 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP275 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP271 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP256 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The maintenance of HP249 is now complete and it's now operational. Should you have any issues, please let us know.
===============================================================
EMERGENCY MAINTENANCE: JAN/17/2025 - 9:35 AM EST
Server HP249 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The maintenance of S155 is now complete and it's now operational. Should you have any issues, please let us know.
===============================================================
EMERGENCY MAINTENANCE: JAN/17/2025 - 03:45 AM EST
Server S155 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The maintenance of S149 is now complete and it's now operational. Should you have any issues, please let us know.
===============================================================
EMERGENCY MAINTENANCE: JAN/17/2025 - 03:05 AM EST
Server S149 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The maintenance of S161 is now complete and it's now operational. Should you have any issues, please let us know.
===============================================================
EMERGENCY MAINTENANCE: JAN/17/2025 - 02:01 AM EST
Server S161 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server S139 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server S134 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server S157 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server S133 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server S117 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP243 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP241 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP265 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The maintenance of R143 is now complete and it's now operational. Should you have any issues, please let us know.
===============================================================
EMERGENCY MAINTENANCE: JAN/16/2025 - 10:15 AM EST
Server R143 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The maintenance of S143 is now complete and it's now operational. Should you have any issues, please let us know.
===============================================================
EMERGENCY MAINTENANCE: JAN/16/2025 - 03:40 AM EST
Server S143 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The maintenance of S137 is now complete and it's now operational. Should you have any issues, please let us know.
===============================================================
EMERGENCY MAINTENANCE: JAN/16/2025 - 03:15 AM EST
Server S137 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The maintenance of S156 is now complete and it's now operational. Should you have any issues, please let us know.
===============================================================
EMERGENCY MAINTENANCE: JAN/16/2025 - 03:25 AM EST
Server S156 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The maintenance of C102 is now complete and it's now operational. Should you have any issues, please let us know.
===============================================================
EMERGENCY MAINTENANCE: JAN/16/2025 - 02:25 AM EST
Server C102 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server S127 is currently undergoing maintenance. As a result, some services hosted on this server may be temporarily unavailable.
We sincerely apologize for any inconvenience this may cause.
]]>Server S128 is currently undergoing maintenance. As a result, some services hosted on this server may be temporarily unavailable.
We sincerely apologize for any inconvenience this may cause.
]]>Server S121 is currently undergoing maintenance. As a result, some services hosted on this server may be temporarily unavailable.
We sincerely apologize for any inconvenience this may cause.
]]>Server S122 is currently undergoing maintenance. As a result, some services hosted on this server may be temporarily unavailable.
We sincerely apologize for any inconvenience this may cause.
]]>Server R132 is currently undergoing maintenance. As a result, some services hosted on this server may be temporarily unavailable.
We sincerely apologize for any inconvenience this may cause.
]]>Server C103 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server R136 is currently undergoing maintenance. As a result, some services hosted on this server may be temporarily unavailable.
We sincerely apologize for any inconvenience this may cause.
]]>Server R129 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The maintenance of HP236 is now complete and it's now operational. Should you have any issues, please let us know.
===============================================================
EMERGENCY MAINTENANCE: JAN/15/2025 - 10:05 AM EST
Server HP236 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The maintenance of HP233 is now complete and it's now operational. Should you have any issues, please let us know.
===============================================================
EMERGENCY MAINTENANCE: JAN/15/2025 - 09:35 AM EST
Server HP233 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The maintenance of S135 is now complete and it's now operational. Should you have any issues, please let us know.
===============================================================
EMERGENCY MAINTENANCE: JAN/15/2025 - 07:15 AM EST
Server S135 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The maintenance of S129 is now complete and it's now operational. Should you have any issues, please let us know.
===============================================================
EMERGENCY MAINTENANCE: JAN/15/2025 - 05:40 AM EST
Server S129 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The maintenance of S131 is now complete and it's now operational. Should you have any issues, please let us know.
===============================================================
EMERGENCY MAINTENANCE: JAN/15/2025 - 03:50 AM EST
Server S131 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The maintenance of S125 is now complete and it's now operational. Should you have any issues, please let us know.
===============================================================
EMERGENCY MAINTENANCE: JAN/15/2025 - 03:15 AM EST
Server S125 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server S118 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server S112 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server S116 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server S115 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server S100 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server S109 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server S110 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server S107 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server R127 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server R125 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>HP231 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The maintenance of S123 is now complete and it's now operational. Should you have any issues, please let us know.
===============================================================
EMERGENCY MAINTENANCE: 14/01/2025 - 07:00AM EST
S123 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The maintenance of S117 is now complete and it's now operational. Should you have any issues, please let us know.
===============================================================
EMERGENCY MAINTENANCE: 14/01/2025 - 06:05AM EST
S117 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The maintenance of S119 is now complete and it's now operational. Should you have any issues, please let us know.
===============================================================
EMERGENCY MAINTENANCE: 14/01/2025 - 04:00 AM EST
S119 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The maintenance of S113 is now complete and it's now operational. Should you have any issues, please let us know.
===============================================================
EMERGENCY MAINTENANCE: 14/01/2025 - 03:00 AM EST
S113 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>Server s104 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server s101 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server S106 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The maintenance of S103 is now complete and it's now operational. Should you have any issues, please let us know.
===============================================================
EMERGENCY MAINTENANCE: JAN/14/2025 - 12:50 AM EST
Server S103 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server R141 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server R137 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The maintenance of S111 is now complete and it's now operational. Should you have any issues, please let us know.
===============================================================
EMERGENCY MAINTENANCE: 13/01/2025 - 07:05 AM EST
S111 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The maintenance of S105 is now complete and it's now operational. Should you have any issues, please let us know.
===============================================================
EMERGENCY MAINTENANCE: 13/01/2025 - 06:40 AM EST
S105 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The maintenance of S140 is now complete and it's now operational. Should you have any issues, please let us know.
===============================================================
EMERGENCY MAINTENANCE: 13/01/2025 - 05:30 AM EST
S140 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The maintenance of S107 is now complete and it's now operational. Should you have any issues, please let us know.
===============================================================
EMERGENCY MAINTENANCE: 13/01/2025 - 04:30 AM EST
S107 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The maintenance of C100 is now complete and it's now operational. Should you have any issues, please let us know.
===============================================================
EMERGENCY MAINTENANCE: 13/01/2025 - 03:30 AM EST
C100 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>Server res-cp1.yyz2 is having an emergency reboot performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server S140 is having an emergency reboot performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server WS04 is having an emergency reboot performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The maintenance has started
Announcement on: JAN/03/2025
A subset of servers will undergo emergency maintenance on January 6th from 7:00 AM PST to January 7th at 7:00 AM PST, spanning a 24-hour window. During this period, services are expected to be down, followed by potential service degradation.
Our technology teams have identified a critical issue that requires immediate attention to ensure your dedicated hosting services' stability, security, and reliability. We are committed to completing this necessary maintenance as quickly and efficiently as possible.
We understand the importance of staying informed during this maintenance period and will continue to provide status updates as new information becomes available.
We sincerely apologize for any inconvenience this may cause and appreciate your understanding as we work to mitigate this risk.
]]>The maintenance of sh-cp5.dub1 is now complete and the server is fully operational. Should you have any issues, please let us know.
===============================================================
EMERGENCY MAINTENANCE: 23/Dec/2024 - 08:50 AM EST
sh-cp5.dub1 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>HP300 is undergoing emergency maintenance, and as such, services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Emergency maintenance is currently being performed on multiple cpX.mia1 servers, which may impact the services hosted on these servers, making them temporarily inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
COMPLETED: 14/Dec/2024 - 11:05 AM EST
The maintenance is now complete and cpX.mia1 servers are accessible.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact
]]>The maintenance of sh-cp5.dub1 is now complete and it's now operational. Should you have any issues, please let us know.
===============================================================
EMERGENCY MAINTENANCE: 06/Dec/2024 - 02:50 AM EST
sh-cp5.dub1 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The maintenance of res-cp1.dub1 is now complete and it's now operational. Should you have any issues, please let us know.
===============================================================
EMERGENCY MAINTENANCE: 12/02/2024 - 02:35 AM EST
res-cp1.dub1 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>We are pleased to inform you that the service is now functioning as expected.
We sincerely apologize for the disruption.
Thank you once again for your patience.
INVESTIGATING: Dec/01/2024 - 10:15 AM EST
We are currently investigating an ongoing issue with Papamail. IMAP, POP, and Webmail access on PapaMail services will be affected.
Our dedicated engineering team is actively investigating and working to resolve the problem quickly.
We understand how important this service is to you, and we appreciate your patience. We will provide updates as soon as we have more information.
]]>The maintenance of cp5.dub1 is now complete and it's now operational. Should you have any issues, please let us know.
===============================================================
EMERGENCY MAINTENANCE: 11/29/2024 - 04:35 AM EST
cp5.dub1 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed and we are glad to announce that all servers are operating normally again after closely monitoring it.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
Emergency Network Reboot: NOV/27/2024 - 04:45 AM EST
In order to close up all remaining steps for the November 26th Maintenance, we will perform a final network maintenance. The servers will be up, only the network connection will be lost for a few minutes.
List of Impacted Servers Include:
s100-s167
c100-c103
lax01-lax02
r200-r204
ws01-ws10
We understand the importance of staying informed during this short period. We will continue to provide status updates as new information becomes available. We sincerely apologize for any inconvenience this may cause and appreciate your understanding as we work to mitigate this risk.
]]>We are currently experiencing an issue with our backup services. This issue affects backup access, particularly for our dedicated customers paying for this service.
Our team is aware of the issue and is working diligently to resolve it. At this time, backups in the Los Angeles region are unavailable. We understand the importance of these backups to our dedicated customers and apologize for any inconvenience this may cause.
We are investigating the cause of this issue and are working to restore service as quickly as possible. We will provide updates on our progress as more information becomes available.
Thank you for your patience and understanding.
]]>We are currently investigating an ongoing issue with Papamail. IMAP, POP, and Webmail access on PapaMail services will be affected.
Our dedicated engineering team is actively investigating and working to resolve the problem quickly.
We understand how important this service is to you, and we appreciate your patience. We will provide updates as soon as we have more information.
]]>A subset of servers will undergo emergency maintenance scheduled to take place on November 26th between 4:00 AM and 11:59 PM PST. This maintenance spans a 20-hour window, and services are expected to be down for up to 8 hours, followed by potential service degradation.
List of Impacted Servers Include:
s100-s167
c100-c103
lax01-lax02
r200-r204
ws01-ws10
Our technology teams have identified a critical issue that requires immediate attention. Addressing this issue promptly is essential to ensure the stability, security, and reliability of your hosting services. We are committed to completing this necessary maintenance as quickly and efficiently as possible. We understand the importance of staying informed during this maintenance period. We will continue to provide status updates as new information becomes available. We sincerely apologize for any inconvenience this may cause and appreciate your understanding as we work to mitigate this risk.
]]>A subset of servers will undergo emergency maintenance scheduled to take place on November 26th between 4:00 AM and 11:59 PM PST. This maintenance spans a 20-hour window, and services are expected to be down for up to 8 hours, followed by potential service degradation.
List of Impacted Servers Include:
s100-s167
c100-c103
lax01-lax02
r200-r204
ws01-ws10
Our technology teams have identified a critical issue that requires immediate attention. Addressing this issue promptly is essential to ensure the stability, security, and reliability of your hosting services. We are committed to completing this necessary maintenance as quickly and efficiently as possible. We understand the importance of staying informed during this maintenance period. We will continue to provide status updates as new information becomes available. We sincerely apologize for any inconvenience this may cause and appreciate your understanding as we work to mitigate this risk.
]]>We are aware of an issue preventing some users on Cluster A from logging into Webmail. HostedEmail is experiencing delays that are affecting webmail access. IMAP and POP services are also affected.
Our dedicated engineering team is actively investigating and working to resolve the problem quickly.
We understand how important this service is to you, and we appreciate your patience. We will provide updates as soon as we have more information.
]]>We are currently aware of an issue that is preventing some users on Cluster A from logging into Webmail.
HostedEmail is experiencing delays that are affecting webmail access. Please note that IMAP and POP services are working as expected.
Our dedicated engineering team is actively investigating and working to resolve the problem as quickly as possible.
We understand how important this service is to you, and we appreciate your patience. We will provide updates as soon as we have more information.
]]>Server R139 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>We are aware of an increasing number of reports regarding webmail login and loading failures.
Our engineering team is actively investigating the issue.
Further updates will be provided as they become available.
]]>The emergency maintenance is completed and the server cp4.buf1.servername.online is back online.
Should you continue having issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
====================================================================================================
Server cp4.buf1.servername.online is undergoing maintenance, so its services may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>We are aware of an increasing number of reports regarding webmail login and loading failures.
Our engineering team is actively investigating the issue.
Further updates will be provided as they become available.
]]>We're aware that some users are experiencing intermittent issues with accessing webmail, as well as sending and receiving emails.
Our dedicated teams are actively investigating the situation to resolve it as quickly as possible.
We appreciate your patience and understanding.
]]>We are currently investigating an issue in Cluster A involving email accessibility issues.
Rest assured, our Engineering team is working diligently to complete the maintenance work to fix the issues.
We will keep you posted and please accept our sincerest apologies for the inconvenience.
]]>The emergency maintenance is completed and the server cp5.dub1 is back online. We are still monitoring to ensure stability.
Should you continue having issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
EMERGENCY MAINTENANCE: NOV/13/2024 - 03:20 AM EST
Server cp5.dub1 is undergoing maintenance, and as such, its services may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server sh-cp2.dub1 is undergoing maintenance, and as such, its services may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>We are investigating an issue preventing some users on Cluster A from accessing their accounts. Our engineering team has been engaged.
We will provide an update once we have additional information.
]]>We are glad to announce the issue was fixed and all the servers are working as expected.
We apologize for the inconvenience and appreciate your patience and understanding.
If you notice any issues, do not hesitate to contact our support. Thanks!
-======================================================================================================
INVESTIGATING: NOV/09/2024 - 06:42 AM EST
Our team is aware of an issue currently impacting our servers. Our System Team is working hard to resolve this as quickly as possible.
While we do not have an estimated time for resolution, we are confident that service will be restored soon.
We appreciate your patience and will continue to provide updates as progress is made.
Affected Servers:
Host: sh-cp1.mia1.servername.online
Host: sh-cp2.mia1.servername.online
Host: sh-cp3.mia1.servername.online
Host: res-cp1.mia1.servername.online
========================================================================================================= INVESTIGATING: NOV/07/2024 - 10:30 AM EST
Our team is aware of an issue currently impacting our servers. Our System Team is working hard to resolve this as quickly as possible.
While we do not have an estimated time for resolution, we are confident that service will be restored soon.
We appreciate your patience and will continue to provide updates as progress is made.
Affected Servers:
Host: sh-cp2.mia1.servername.online
Host: sh-cp1.mia1.servername.online
Host: sh-cp3.mia1.servername.online
]]>We are currently investigating website issues in relation to Power Protection's CDN service.
Rest assured that our Network engineers are working diligently to resolve the issue as soon as possible.
Please accept our sincerest apologies for the inconvenience caused. We will post further updates until the issue is resolved.
]]>We have a scheduled Maintenance that will be affecting multiple Windows Virtual Private Servers (VPSs) . Our Server Health team will be actively collaborating with our data center to finish this maintenance as swiftly as possible.
We apologize for any inconvenience this may cause and will provide further updates here as they become available. Thank you for your patience.
]]>We are currently experiencing intermittent issues with Papamail (Basic and Advanced). As a result, some customers may encounter difficulties logging in or accessing webmail at mail.papamail.net.
We are actively investigating the issue and will provide an update as soon as more information becomes available.
]]>We are currently experiencing intermittent issues with Papamail (Basic and Advanced). As a result, some customers may encounter difficulties logging in or accessing webmail at mail.papamail.net.
We are actively investigating the issue and will provide an update as soon as more information becomes available.
]]>Our Server Health team is actively working on restoring Database access to the server.
We apologize for any inconvenience this may cause and are committed to assisting you via Phone, Email, or Live Chat.
EMERGENCY REBOOT: NOV/04/2024 - 06:45 AM EST
We are currently performing an emergency reboot on server HP345. As a result, services hosted on this server may be temporarily unavailable.
We sincerely apologize for any inconvenience this may cause.
]]>We are currently performing an emergency reboot on server ws06. As a result, services hosted on this server may be temporarily unavailable.
We sincerely apologize for any inconvenience this may cause.
]]>We are currently performing an emergency reboot on server res-cp1.buf1. As a result, services hosted on this server may be temporarily unavailable.
We sincerely apologize for any inconvenience this may cause.
]]>We are currently performing an emergency reboot on server sh-cp9.buf1. As a result, services hosted on this server may be temporarily unavailable.
We sincerely apologize for any inconvenience this may cause.
]]>We are currently performing an emergency reboot on server sh-cp4.buf1. As a result, services hosted on this server may be temporarily unavailable.
We sincerely apologize for any inconvenience this may cause.
]]>The emergency maintenance is completed and the server S108 is back online. We are still monitoring to ensure stability.
Should you continue having issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
EMERGENCY MAINTENANCE: Oct/30/2024 - 6:30 AM EST
S108 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>We are currently experiencing an issue with the SXXX servers. Users are unable to access WHM.
Our team is actively investigating the issue. We have confirmed that SSH access is working fine, but WHM access is currently unavailable. We are working to identify the root cause and will provide updates as soon as more information is available.
If you have any questions or need further assistance, please contact our support team via chat, phone, or ticket/email.
We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve the issue.
]]>Issue: We have received reports from some customers experiencing issues with the HP Dashboard where their credentials are failing, even though they are correct.
Impact: Affected customers may be unable to log in to the HP Dashboard.
Current Status: Our team is actively investigating the issue and working to find a fix as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience.
Next Update: We will provide an update as soon as we have more information or within the next hour.
Contact: If you have any questions or need further assistance, please contact our support team via chat, phone, or email/ticket.
]]>The emergency maintenance is completed and the server WS08 is back online. We are still monitoring to ensure stability.
Should you continue having issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
EMERGENCY MAINTENANCE: Oct/22/2024 - 7:30 AM EST
WS08 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance is completed and the server sh-cp3.dub1 is back online. We are still monitoring to ensure stability.
Should you continue having issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
EMERGENCY MAINTENANCE: Oct/18/2024 - 4:40 AM EST
sh-cp3.dub1 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
Server sh-cp6.yyz2 is having an emergency reboot performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server res-cp1.yyz2 is having an emergency reboot performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>We are currently performing an emergency reboot on server sh-cp5.dub1. As a result, services hosted on this server may be temporarily unavailable.
We sincerely apologize for any inconvenience this may cause.
]]>WS06 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
COMPLETED: OCT/06/2024 - 04:00 PM EST
The emergency maintenance is completed and the server WS06 is back online. We are still monitoring to ensure stability.
Should you continue having issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
]]>HP279 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed and the VPS servers are back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact
UPDATE: Oct/04/2023 - 5:50 AM EST
Node20 is still under emergency maintenance, our Server Health Team is working with highest priority to restore server access.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
EMERGENCY MAINTENANCE: Oct/04/2023 - 3:00 AM EST
Node20 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>WS01 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>Server sh-cp5.dub1 is having an emergency reboot performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The server sh-cp8.yyz2 will undergo emergency maintenance shortly to resolve some Protection Power provisioning issues. The server might be rebooted multiple times during this and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The following server list will undergo IP change: sh-cp1-au.yyz2, sh-cp2-au.yyz2, sh-cp3-au.yyz2, sh-cp4-au.yyz2,
and as such services located on these servers may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>Server sh-cp1-in.yyz2, sh-cp1-uk.yyz2, sh-cp2.dub1, sh-cp2-eu.yyz2, sh-cp2-uk.yyz2, sh-cp3.dub1, sh-cp4.dub1, and sh-cp5.dub1 will be undergoing emergency maintenance shortly to resolve some Protection Power provisioning issues. The server might be rebooted multiple times during this and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Multiple sh-cp and res-cp servers in BUF1 and some VPS servers are having emergency maintenance performed on them, and as such services located on this node may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available.
Thank you for your patience.
RESOLVED: Sep/21/2024 - 3:20 PM EST
The emergency maintenance has been completed and BUF1 node is back online. We are still monitoring to ensure stability.
Should you continue having issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
]]>The maintenance of res-cp1.buf1 is now completed and it's now operational. Should you have any issues, please let us know.
===============================================================
EMERGENCY MAINTENANCE: Sep/19/2024 - 05:05 AM EST
res-cp1.buf1 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The maintenance on sh-cp2.buf1, sh-cp3.buf1, sh-cp4.buf1, sh-cp5.buf1, sh-cp6.buf1, sh-cp7.buf1, sh-cp8.buf1 & sh-cp9.buf1 is now completed and the servers are now operational. Should you have any issues, please let us know.
===============================================================
UPDATE: Sep/19/2024 - 03:35AM
sh-cp2.buf1, sh-cp3.buf1, sh-cp4.buf1 & sh-cp5.buf1 are completed, should you experience any issues please let us know.
Only sh-cp6.buf1, sh-cp7.buf1, sh-cp8.buf1, sh-cp9.buf1 remain under maintenance, we will update once completed.
===============================================================
EMERGENCY MAINTENANCE: Sep/19/2024 - 02:20 AM EST
The following server list will undergo IP change: sh-cp2.buf1, sh-cp3.buf1, sh-cp4.buf1, sh-cp5.buf1, sh-cp6.buf1, sh-cp7.buf1, sh-cp8.buf1, sh-cp9.buf1, and as such services located on these servers may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The maintenance of KVM180 is now complete and the node is now operational. Should you have any issues, please let us know.
===============================================================
EMERGENCY MAINTENANCE: Sep/18/2024 - 10:05 AM EST
KVM180 is having emergency maintenance performed on it, and as such services located on this node may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The maintenance of KVM159 is now complete and the node is now operational. Should you have any issues, please let us know.
===============================================================
EMERGENCY MAINTENANCE: Sep/18/2024 - 09:40 AM EST
KVM159 is having emergency maintenance performed on it, and as such services located on this node may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The maintenance of HP311 is now complete and it's now operational. Should you have any issues, please let us know.
===============================================================
EMERGENCY MAINTENANCE: Sep/18/2024 - 02:55 AM EST
HP311 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>Server sh-cp5.dub1 will be undergoing emergency maintenance, the server might be rebooted multiple times during this and services wouldn't be available.
We sincerely apologize for any inconvenience caused and we appreciate your patience.
]]>The maintenance of ws08.servername.online is now complete and it's now operational.
===============================================================
EMERGENCY MAINTENANCE: Sep/15/2024 - 01:49 AM EST
WS08 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency Maintenance has been completed and res-cp1.buf1 is back online. We are still monitoring to ensure stability.
Should you continue having issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
EMERGENCY MAINTENANCE: SEP/13/2024 -7:35 AM EST
Server res-cp1.buf1 will be undergoing emergency maintenance, the server might be rebooted multiple times during this and services wouldn't be available.
We sincerely apologize for any inconvenience caused and we appreciate your patience.
]]>The emergency Maintenance has been completed, all servers are back online. We are still monitoring to ensure stability.
Should you continue having issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
EMERGENCY MAINTENANCE: SEP/11/2024 - 08:10 AM EST
Multiple Servers will be undergoing emergency maintenance shortly due to a networking issue. The services located on these server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>We have closely monitored this incident and we are glad to announce that the webmail accessibility problems have been fixed.
Should you continue having issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
INVESTIGATING - SEP/09/2024 - 09:50 AM EST
We are currently experiencing intermittent issues with Papamail. As a result, some customers may encounter difficulties logging in or accessing webmail at mail.papamail.net.
We are actively investigating the issue and will provide an update as soon as more information becomes available.
]]>All VPS servers are now working and operational.
==================================================================
UPDATE:
Only a small number of servers are still affected and we are still working to bring everything back online
================================================================
EMERGENCY MAINTENANCE: SEP/06/2024 - 10:11 PM EST
We are currently experiencing network connection issues affecting multiple Virtual Private Servers (VPSs) and Korax Servers. Our Server Health team is actively collaborating with our data center to resolve this issue as swiftly as possible.
We apologize for any inconvenience this may cause and will provide further updates here as they become available. Thank you for your patience.
]]>We are currently investigating the reports about webmail access problems.
Rest assured that we are actively investigating the issue and will provide an update as soon as more information becomes available.
]]>We are currently experiencing intermittent issues with Papamail. As a result, some customers may encounter difficulties logging in or accessing webmail at mail.papamail.net.
We are actively investigating the issue and will provide an update as soon as more information becomes available.
]]>We are currently experiencing intermittent network connection issues affecting multiple Virtual Private Servers (VPSs). Our Server Health team is actively collaborating with our datacenter to resolve this issue as swiftly as possible.
We apologize for any inconvenience this may cause and will provide further updates here as they become available. Thank you for your patience.
]]>Servers sh-cp2-mx.yyz2, sh-cp2-us.yyz2, sh-cp4.yyz2, sh-cp5.yyz2, and sh-cp7.yyz2 will be undergoing emergency maintenance shortly to resolve some Protection Power provisioning issues. The server might be rebooted multiple times during this and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server sh-cp3.yyz2 will be undergoing emergency maintenance shortly to resolve some Protection Power provisioning issues. The server might be rebooted multiple times during this and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server sh-cp2.yyz2 will be undergoing emergency maintenance shortly to resolve some Protection Power provisioning issues. The server might be rebooted multiple times during this and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server sh-cp1.yyz2 will be undergoing emergency maintenance shortly to resolve some Protection Power provisioning issues. The server might be rebooted multiple times during this and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server sh-cp1-eu.yyz2 will be undergoing emergency maintenance shortly to resolve some Protection Power provisioning issues. The server might be rebooted multiple times during this and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server sh-cp1.dub1 will be undergoing emergency maintenance shortly to resolve some Protection Power provisioning issues. The server might be rebooted multiple times during this and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Servers sh-cp4.buf1 and sh-cp9.buf1 will be undergoing emergency maintenance, the servers might be rebooted multiple times during this and services wouldn't be available.
We sincerely apologize for any inconvenience caused and we appreciate your patience.
]]>Server res-cp1.buf1 is having an emergency reboot performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>A fix has been implemented and we are monitoring the results.
We apologize for any inconvenience caused by this issue.
INVESTIGATING: AUG/02/2024 - 9:20 AM
Our LiveChat system is currently experiencing some issues and you may be unable to use it properly now. We're investigating this currently and further updates will be provided here.
You can still reach us by phone or via a support ticket/email. Thank you for your patience and cooperation.
]]>The emergency Maintenance has been completed and sh-cp1-us.yyz2 is back online. We are still monitoring to ensure stability.
Should you continue having issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
EMERGENCY MAINTENANCE: SEP/02/2024 -2:05 AM EST
Server sh-cp1-us.yyz2 will be undergoing emergency maintenance, the server might be rebooted multiple times during this and services wouldn't be available.
We sincerely apologize for any inconvenience caused and we appreciate your patience.
]]>Server sh-cp1-mx.yyz2 will be undergoing emergency maintenance, the server might be rebooted multiple times during this and services wouldn't be available.
We sincerely apologize for any inconvenience caused and we appreciate your patience.
]]>Server res-cp1.buf1 is having emergency reboot performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server sh-cp1.buf1 will be undergoing emergency maintenance shortly to resolve some Protection Power provisioning issues. The server might be rebooted multiple times during this and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency Maintenance has been completed and our VPS servers are back online. We are still monitoring to ensure stability.
Should you continue having issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
EMERGENCY MAINTENANCE: AUG/29/2024 - 09:20 AM EST
Our Technicians discovered some errors on some of our VPS servers and they are currently working diligently to restore the services as soon as possible.
This will affect accessibility to Virtual Private Servers. We sincerely apologize for any inconvenience caused and we appreciate all your patience.
]]>The emergency Maintenance has been completed and all our servers are back online. We are still monitoring to ensure stability.
Should you continue having issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
EMERGENCY MAINTENANCE: AUG/29/2024 - 09:20 AM EST
Server S167, C103 & WS02 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and the server S119 is operating normally again after closely monitoring it.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: AUG/29/2024 - 02:20 AM EST
Server S119 is undergoing maintenance, and as such, its services may be affected and become inaccessible.
Our server health team is monitoring the server to ensure stability.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and the server S119 is operating normally again after closely monitoring it.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: AUG/29/2024 - 01:50 AM EST
Server S119 is undergoing maintenance, and as such, its services may be affected and become inaccessible.
Our server health team is monitoring the server to ensure stability.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and the server S119 is operating normally again after closely monitoring it.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: AUG/28/2024 - 11:00 AM EST
Server S119 is undergoing maintenance, and as such, its services may be affected and become inaccessible.
Our server health team is monitoring the server to ensure stability.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and the server S119 is operating normally again after closely monitoring it.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: AUG/25/2024 - 11:15 PM EST
Server S119 is undergoing maintenance, and as such, its services may be affected and become inaccessible.
Our server health team is monitoring the server to ensure stability.
We sincerely apologize for any inconvenience caused.
]]>Server S119 is undergoing maintenance, and as such, its services may be affected and become inaccessible.
Our server health team is monitoring the server to ensure stability.
We sincerely apologize for any inconvenience caused.
]]>Server S119 is undergoing maintenance, and as such, its services may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and the server S119 is operating normally again after closely monitoring it.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
Update: AUG/23/2024 - 06:00 AM EST
We have encountered some performance issues with server S119 , we are focusing on creating a permanent fix. More updates will follow
We sincerely apologize for any inconvenience caused.
EMERGENCY MAINTENANCE: AUG/23/2024 - 03:00 AM EST
Server S119 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
The emergency reboot has been completed and the server S108 is back online. We are still monitoring to ensure stability.
Should you continue having issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
EMERGENCY REBOOT: AUG/21/2024 - 06:40 AM EST
Server S108 is having an emergency reboot performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and the server HP311 is back online. We are still monitoring to ensure stability.
Should you continue having issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
EMERGENCY MAINTENANCE: AUG/19/2024 - 3:35 AM EST
Server HP311 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
The issue has been resolved. Thank you for your patience.
INVESTIGATING: Aug/19/2024 02:10 AM
We have identified an issue with our voice support phone lines that are affecting incoming and outgoing calls. You may not be able to contact us via phone.
This is being investigated, and we will update this status page periodically until resolved.
We're sorry for the inconvenience. You can still contact support via our ticket system, by email, and via LiveChat support at our website (https://www.hostpapa.com).
]]>Server HP352 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
RESOLVED: AUG/17/2024 - 03:00 PM EST
The emergency maintenance has been completed and the server HP352 is back online. We are still monitoring to ensure stability.
Should you continue having issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
]]>A fix has been implemented and we are monitoring the results.
We apologize for any inconvenience caused by this issue.
INVESTIGATING: AUG/16/2024 - 6:30 AM
Our LiveChat system is currently experiencing some issues and you may be unable to use it properly now. We're investigating this currently and further updates will be provided here.
You can still reach us by phone or via a support ticket/email. Thank you for your patience and cooperation.
]]>The emergency maintenance has been completed and the server sh-cp6.yyz2 is back online. We are still monitoring to ensure stability.
Should you continue having issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
EMERGENCY MAINTENANCE: AUG/14/2024 - 4:55 AM EST
Server sh-cp6.yyz2 will be undergoing emergency maintenance, the server might be rebooted multiple times during this and services wouldn't be available.
We sincerely apologize for any inconvenience caused and we appreciate your patience.
]]>The emergency maintenance has been completed and the server HP311 is back online. We are still monitoring to ensure stability.
Should you continue having issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
EMERGENCY MAINTENANCE: AUG/13/2024 - 3:20 AM EST
Server HP311 will be undergoing emergency maintenance to resolve provisioning issues with the Protection Power API. The services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused and we appreciate your patience.
]]>The emergency maintenance has been completed and the server SH-CP6.YYZ2 is back online. We are still monitoring to ensure stability.
Should you continue having issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
EMERGENCY MAINTENANCE: AUG/13/2024 - 01:45 AM EST
Server sh-cp6.yyz2 will be undergoing emergency maintenance shortly to resolve some Protection Power provisioning issues.
The server might be rebooted multiple times during this and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server sh-cp6.yyz2 will be undergoing emergency maintenance to resolve provisioning issues with the Protection Power API. The services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused and we appreciate your patience.
]]>Our LiveChat system is currently experiencing some issues and you may be unable to use it properly now. We're investigating this currently and further updates will be provided here.
You can still reach us by phone or via a support ticket/email. Thank you for your patience and cooperation.
]]>Server HP311 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>YYZ2 Data Center will be undergoing emergency maintenance to resolve connectivity issues. The services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused and we will appreciate all your patience.
]]>Our LiveChat system is currently experiencing some issues and you may be unable to use it properly now. We're investigating this currently and further updates will be provided here.
You can still reach us by phone or via a support ticket/email. Thank you for your patience and cooperation.
]]>The emergency Maintenance has been completed and our VPS servers are back online. We are still monitoring to ensure stability.
Should you continue having issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
EMERGENCY MAINTENANCE: AUG/08/2024 - 08:30 AM EST
Our Technicians discovered some Cpanel errors on some of our VPS servers and they are currently working diligently to restore the services as soon as possible.
This will affect accessibility to Virtual Private Servers. We sincerely apologize for any inconvenience caused and we appreciate all your patience.
]]>The emergency maintenance has been completed and the server WCF01 is back online. We are still monitoring to ensure stability.
Should you continue having issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
EMERGENCY MAINTENANCE: AUG/08/2024 - 03:40 AM EST
Server WCF01 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency Maintenance has been completed and our VPS servers are back online. We are still monitoring to ensure stability.
Should you continue having issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
EMERGENCY MAINTENANCE: AUG/08/2024 - 02:00 AM EST
Our Technicians discovered networking issues at the data center and they are currently working diligently to restore the services as soon as possible.
This will affect accessibility to Virtual Private Servers. We sincerely apologize for any inconvenience caused and we appreciate all your patience.
]]>Multiple Korax servers are having network issues at the data center and the Technicians are currently working with them. We will update you as more information becomes available.
We sincerely apologize for the inconvenience caused.
]]>Server sh-cp6.yyz2 will be undergoing emergency maintenance to resolve provisioning issues with the Protection Power API. The services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused and we will appreciate all your patience.
]]>The emergency reboot has been completed and the server HP311 is back online. We are still monitoring to ensure stability.
Should you continue having issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
EMERGENCY REBOOT: AUG/06/2024 - 03:10 AM EST
Server HP311 is having an emergency reboot performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP246 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>We are currently experiencing network connectivity issues affecting multiple servers, including shared, reseller, and VPS servers. This may cause slowness in various services.
Our Server Health team has identified the issue and is working to resolve it as quickly as possible.
We sincerely apologize for any inconvenience caused and will post further updates on this page.
]]>Our Engineering team identified an issue with the mail provider where customers are getting different errors.
We are currently working on the issue and looking for a permanent fix.
We sincerely apologize for the inconvenience this might be causing on your side.
We will post further updates once available.
]]>Server k100 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Our migration team is performing the scheduled server migration toward new hardware for better performance on server WS10. We have sent notifications before this event for further information.
At this time you may experience downtime and other post migration-related issues. If you have any questions or issues, please contact our 24/7 Customer Support.
Thank you for your patience and understanding.
]]>Server sh-cp4.buf1 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
RESOLVED: JUL/28/2024 - 6:00 PM EST
The emergency maintenance has been completed and the server sh-cp4.buf1 is back online. We are still monitoring to ensure stability.
Should you continue having issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
]]>WS09 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>Our Technicians discovered networking issues at the data center and they are currently working diligently to restore the services as soon as possible.
This will affect accessibility to Virtual Private Servers. We sincerely apologize for any inconvenience caused and we appreciate all your patience.
]]>Servers HP310, HP309, WS101, and WS102 are having maintenance performed on them, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server R132 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server S165 is having maintenance performed on it, and as such email services located on this server may be affected. We will provide updates as they unfold.
We genuinely apologize for any inconvenience this may have caused.
]]>Server KVM159 & KVM180 are having maintenance performed on them, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server Sh-cp1.dub1 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server res-cp1.buf1 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP344 has emergency maintenance performed on it, and such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server KVM136 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and the server VSD13 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: JUL/5/2024 - 8:15 - 9:15 AM EST
Server VSD13 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible. We are expecting to have the maintenance completed within 1 hour.
We genuinely apologize for any inconvenience this may have caused.
]]>The emergency maintenance has been completed and the server INT2 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact
EMERGENCY MAINTENANCE: JUL/5/2024 - 7:45 - 8:45 aM EST
Server int2 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible. We are expecting to have the maintenance completed within 1 hour.
We genuinely apologize for any inconvenience this may have caused.
]]>The emergency maintenance has been completed and HP235 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact
EMERGENCY MAINTENANCE: JUL/03/2024 - 9:10 AM EST
Server HP235 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and the VPS servers are back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact
EMERGENCY MAINTENANCE: Jul/02/2024 - 10:45 PM EST
Some of our VPS servers are experiencing issues at this time.
We sincerely apologize for any inconvenience caused. Rest assured, our Engineering team is already aware and working diligently to fix the issue.
We will post updates once available and we truly appreciate your patience.
]]>The emergency maintenance has been completed and the server HP277 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact
EMERGENCY MAINTENANCE: JUL/02/2024 - 3:40 AM EST
Server HP277 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP344 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We genuinely apologize for any inconvenience this may have caused.
RESOLVED: JUN/30/2024 - 3:15 PM EST
The emergency maintenance has been completed and server HP344 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact
]]>Servers R129 and R133 are having maintenance performed on them, and as such services located on both servers may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
RESOLVED: JUN/30/2024 - 3:10 PM EST
The emergency maintenance has been completed.
R129 and R133 servers are back online and we are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact
]]>Server HP251 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and the server sh-cp3.dub1 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact
EMERGENCY MAINTENANCE: JUN/26/2024 - 7:35 AM EST
Server sh-cp3.dub1 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed all the server VPS servers are back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact
EMERGENCY MAINTENANCE: Jun/26/2024 - 7:00 AM EST
Some of our VPS servers are experiencing issues at this time.
Website and email content may be slow or unresponsive at this time. We're investigating the issue thoroughly at the moment.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>Server HP243 is having an emergency reboot performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server res-cp1-mx.yyz2 is having an emergency reboot performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server res-cp1-mx.yyz2 is having an emergency reboot performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP238 is having an emergency reboot performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The maintenance has been completed and the servers are operating normally again after closely monitoring it.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
SCHEDULED MAINTENANCE: Please be advised that we will be performing essential server maintenance this coming weekend.
Maintenance Window: Friday, June 14th - Monday, June 17th, 2024
During this time, the Digihost.ie/Host.ie DNS services might be sporadically unavailable.
We apologise for any inconvenience this may cause and appreciate your understanding as we work to improve our systems for better performance and reliability.
Thank you for your patience and support.
]]>Server SH-CP4.DUB1 is having an emergency reboot performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
RESOLVED: JUN/08/2024 - 3:25 PM EST
The emergency reboot has been completed and the server SH-CP4.DUB1 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact
]]>Server HP249 is having an emergency reboot performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
RESOLVED: JUN/08/2024 - 12:05 PM EST
The emergency reboot has been completed and the server HP249 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact
]]>Multiple servers will have maintenance performed on them, and services on these servers may be affected and become inaccessible.
We sincerely apologize for the inconvenience caused.
We will post further updates once available and your patience is greatly appreciated.
]]>The System team has identified an issue with the Spam filtering service which is sporadically preventing incoming and outgoing emails to some addresses.
This issue has been escalated with our spam filter provider, and we are currently working to resolve the situation as soon as possible.
At the moment, there is no ETA for resolution, but we will provide updates through this channel as soon as we have more information
]]>Our LiveChat system is currently experiencing some issues and you may be unable to use it properly now. We're investigating this currently and further updates will be provided here.
You can still reach us by phone or via a support ticket/email. Thank you for your patience and cooperation.
]]>Multiple Korax servers are having network issues at the data center and the Technicians are currently working with them. We will update as more information is available.
We sincerely apologize for the inconvenience caused.
]]>Servers HP228, HP323 & HP311 are having maintenance performed on it, and as such services located on these servers may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Multiple Korax servers are having network issues at the data center and the Technicians are currently working with them. We will update as more information is available.
We sincerely apologize for the inconvenience caused.
]]>Server SH-CP2.BUF1 is having an emergency reboot performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP277 is having an emergency reboot performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>We have received some reports that the HostPapa Dashboard is having accessibility issues.
We are currently investigating this matter and we apologize for any inconvenience caused.
We will post an update once it's available.
]]>The emergency maintenance has been completed and the server wcf01 is operating normally again after closely monitoring it.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: MAY/30/2024 - 06:15 AM EST
Server wcf01 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and the server res-cp1-au.yyz2 is operating normally again after closely monitoring it.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: MAY/30/2024 - 02:20 AM EST
Server res-cp1-au.yyz2 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server sh-cp3.buf1 is having an emergency reboot performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused
]]>The emergency maintenance has been completed and the servers res-cp1-au.yyz2, sh-cp1-in.yyz2 and sh-cp1.yyz2 are operating normally again after closely monitoring it.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
UPDATE: MAY/29/2024 - 05:00 AM EST
We're still working on servers res-cp1-au.yyz2, sh-cp1-in.yyz2 and sh-cp1.yyz2 , as soon as we have updates we will share them.
We've hit a snag on the way and our Server Health team is working hard to fix it as soon as possible.
Thanks for your patience.
EMERGENCY MAINTENANCE: MAY/28/2024 - 11:41 PM EST
Server res-cp1-au.yyz2, sh-cp1-in.yyz2 and sh-cp1.yyz2 are having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server sh-cp3.buf1 is having a reboot performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server sh-cp3.buf1 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP251 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and the server cp5.buf1 is operating normally again after closely monitoring it.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: MAY/24/2024 - 03:10 AM EST
Server cp5.buf1 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server KVM141 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP224 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP228 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP230 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server KVM106 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server sh-cp6.buf1 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and the server sh-cp2.buf1 is operating normally again after closely monitoring it.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: MAY/17/2024 - 09:00 AM EST
Server sh-cp2.buf1 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>HostPapa Dashboard is having maintenance performed on it.
We sincerely apologize for any inconvenience caused. We will post an update once it's available.
]]>Our Server Health team is investigating performance issues affecting server S125 involving MySQL (database server).
Our team is working diligently to rectify the issue. Rest assured, we will post updates as soon as possible.
]]>The emergency maintenance has been completed , DB connection error on server S125 was resolved, the server is operating normally again.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
INVESTIGATING: MAY/15/2024 - 01:35 PM EST
Our Server Health team is investigating performance issues affecting server S125 involving MySQL (database server).
Our team is working diligently to rectify the issue. Rest assured, we will post updates as soon as possible.
]]>The emergency maintenance has been completed and the server sh-cp3.buf1 is operating normally again after closely monitoring it.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: MAY/14/2024 - 08:35 AM EST
Server sh-cp3.buf1 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and the server HP251 is operating normally again after closely monitoring it.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: MAY/14/2024 - 04:10 AM EST
Server HP251 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>HP230 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>Server HP227 is having a reboot performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and the server node KVM107 is operating normally again after closely monitoring it.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: May/05/2024 - 11:18 PM EDT
KVM107 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>Our LiveChat system is currently experiencing some issues and you may not be able to use it properly at this time. We're investigating this currently and further updates will be provided here.
You can still reach us by phone or support ticket/email. Thank you for your patience and cooperation.
]]>We are encountering intermittent issues with Papamail.
Customers intermittently cannot log in to or access webmail in mail.papamail.net.
We will provide an update once we have additional information.
]]>We are investigating an issue affecting some users on Cluster A accessing webmail.
IMAP and POP services are unaffected. Our engineering team has been engaged.
We will provide an update once we have additional information.
]]>Our LiveChat system is currently experiencing some issues and you may be unable to use it properly now. We're investigating this currently and further updates will be provided here.
You can still reach us by phone or support ticket/email. Thank you for your patience and cooperation.
]]>We are encountering intermittent issues with Cluster A Webmail.
Customers intermittently cannot log in to or access webmail in Cluster A.
We will provide an update once we have additional information.
]]>We're currently experiencing issues with webmail on Cluster A being slow/unresponsive, also impacting login.
We are investigating this issue and will post updates as they become available.
]]>Server res-cp1.yyz2 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. We appreciate your patience.
]]>HostPapa Dashboard is having maintenance performed on it.
We sincerely apologize for any inconvenience caused. We will post an update once it's available.
]]>The emergency maintenance has been completed and the server HP211 is operating normally again after closely monitoring it.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
INVESTIGATING: APR/19/2023 05:40 AM EST
We are experiencing some performance issues that may affect the ability of clients to access websites and email on server HP211.
This is being investigated by our Server Health team and they are working to resolve the issue as soon as possible.
We sincerely apologize for the inconvenience that this has caused.
We will post further updates on this page until the issue is resolved.
]]>The emergency reboot has been completed and server HP276 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY REBOOT: APR/19/2024 - 5:15 AM EST
Server HP276 is having a reboot performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Multiple servers are currently having performance issues and our Server Engineers are investigating this problem. We sincerely apologize for the inconvenience caused.
Further updates will be posted once available. Thank you for your patience.
]]>The emergency maintenance has been completed and the server sh-cp5.yyz2 is operating normally again after closely monitoring it.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: APR/17/2024 - 06:45 AM EST
Server sh-cp5.yyz2 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>HP254 and HP256 are currently not resolving to the correct location. As a result, you may not be able to load your cPanel, websites, or email hosted on this server.
Our server-side technicians are investigating the issue at this time. Further updates will be posted here.
]]>SolusVM is having maintenance performed on it.
We sincerely apologize for any inconvenience caused. We will post an update once it's available.
]]>We encountered an issue preventing Cluster A webmail from loading. The root cause has been found and addressed.
We are monitoring to ensure everything is stable and will update once this is confirmed.
]]>The emergency maintenance has been completed, and WCF01 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Apr/10/2024 - 6:40 AM EST
WCF01 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency reboot has been completed and server R124 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY REBOOT: APR/09/2024 - 6:25 AM EST
Server R124 is having a reboot performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server R136 is having a reboot performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency reboot has been completed and server HP274 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY REBOOT: APR/08/2024 - 2:35 AM EST
Server HP274 is having a reboot performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>We will be having emergency maintenance performed on multiple servers from Quadranet and services located on these servers may be affected and become inaccessible.
We sincerely apologize for the inconvenience caused.
Further updates will be posted once available. Thank you for your patience.
]]>We are having emergency maintenance performed on server cpanel10.host.ie and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>Our LiveChat system is currently experiencing some issues and you may be unable to use it properly now. We're investigating this currently and further updates will be provided here.
You can still reach us by phone or support ticket/email. Thank you for your patience and cooperation.
]]>Server HP243 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed, and KVM117 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
UPDATE: Mar/29/2024 - 9:00 AM EST
KVM117 is still under emergency maintenance, VPS servers are coming online one at a time , rest assured that our Network Engineers are doing their best to get everything back to normal. We will post updates once all the services are restored. Thank you for your patience
EMERGENCY MAINTENANCE: Mar/28/2024 - 1:00 PM EST
KVM117 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency reboot has been completed and server HP211 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY REBOOT: MAR/26/2024 - 6:05 AM EST
Server HP211 is having a reboot performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP218 is having a reboot performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>HostPapa Dashboard is having maintenance performed on it.
We sincerely apologize for any inconvenience caused. We will post an update once it's available.
COMPLETED: MAR/23/2024 - 11:55 AM EST
HostPapa Dashboard is fully accessible.
Should you have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
]]>Server HP230 is having an emergency reboot performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency reboot has been completed and server S142 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY REBOOT: MAR/19/2024 - 07:05 AM EST
Server S142 is having an emergency reboot performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed, and KVM106 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Mar/18/2024 - 4:05 AM EST
KVM106 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, Wordpress Admin was enabled on server HP304 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
WordPress Admin Issue: MAR/18/2024 - 2:50 AM EST
Due to the nature of the server maintenance we have disabled the WordPress admin login for a limited time. Once the maintenance is completed the Wordpress Admin login will be enabled as before.
We sincerely apologize for any inconvenience caused. We will post an update once it's available.
]]>SolusVM is having maintenance performed on it.
We sincerely apologize for any inconvenience caused. We will post an update once it's available.
]]>We are experiencing issues with the WordPress admin login. Rest assured that our Server Admins are already aware of the issue and working on it as soon as possible.
We sincerely apologize for any inconvenience caused. We will post an update once it's available.
]]>The emergency reboot has been completed and server HP227 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY REBOOT: MAR/14/2024 - 08:50 AM EST
Server HP227 is having an emergency reboot performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and the server HP228 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
EMERGENCY MAINTENANCE: MAR/13/2024 - 2:40 AM EST
Server HP228 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
Server HP246 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP232 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP304 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server S167 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server R129 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
RESOLVED: MAR/09/2024 - 5:45 PM EST
The emergency maintenance has been completed and the server R129 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
]]>Server S162 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server S110 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server S161 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP246 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server S157 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and the server S156 is operating normally again after closely monitoring it.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: MAR/08/2024 - 07:30 AM EST
Server S156 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and the server S155 is operating normally again after closely monitoring it.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: MAR/08/2024 - 04:00 AM EST
Server S155 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and the server S154 is operating normally again after closely monitoring it.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: MAR/08/2024 - 03:20 AM EST
Server S154 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>HP246 is currently not resolving to the correct location. As a result, you may not be able to load your cPanel, websites, or email hosted on this server.
Our server-side technicians are investigating the issue at this time. Further updates will be posted here.
]]>Server S153 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and Backup Service is operating normally again after closely monitoring it.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
IDENTIFIED: Mar/07/2024 - 3:00 PM EST
We are currently experiencing an issue with our backup services. This issue affects backup access, particularly for our dedicated customers paying for this service.
Our team is aware of the issue and is working diligently to resolve it. At this time, backups in the Los Angeles region are unavailable. We understand the importance of these backups to our dedicated customers and apologize for any inconvenience this may cause.
We are investigating the cause of this issue and are working to restore service as quickly as possible. We will provide updates on our progress as more information becomes available.
Thank you for your patience and understanding.
]]>The emergency maintenance has been completed and the server S152 is operating normally again after closely monitoring it.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: MAR/07/2024 - 04:15 AM EST
Server S152 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and the server S151 is operating normally again after closely monitoring it.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: MAR/07/2024 - 03:35 AM EST
Server S151 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and the server S150 is operating normally again after closely monitoring it.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: MAR/07/2024 - 03:00 AM EST
Server S150 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server S149 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>HP243 is currently not resolving to the correct location. As a result, you may not be able to load your cPanel, websites, or email hosted on this server.
Our server-side technicians are investigating the issue at this time. Further updates will be posted here.
]]>The emergency maintenance has been completed and the server S148 is operating normally again after closely monitoring it.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: MAR/06/2024 - 07:15 AM EST
Server S148 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and the server S147 is operating normally again after closely monitoring it.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: MAR/06/2024 - 03:25 AM EST
Server S147 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and the server S146 is operating normally again after closely monitoring it.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: MAR/06/2024 - 03:00 AM EST
Server S146 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server S145 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and the server S144 is operating normally again after closely monitoring it.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: MAR/05/2024 - 06:40 AM EST
Server S144 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and the server S143 is operating normally again after closely monitoring it.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: MAR/05/2024 - 05:50 AM EST
Server S143 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server S142 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server S141 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and the server S140 is operating normally again after closely monitoring it.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: MAR/04/2024 - 07:20 AM EST
Server S140 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and the server S139 is operating normally again after closely monitoring it.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: MAR/04/2024 - 03:30 AM EST
Server S139 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and the server S138 is operating normally again after closely monitoring it.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: MAR/04/2024 - 03:00 AM EST
Server S138 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server S137 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server S136 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server S135 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server S134 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP237 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server S133 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server S132 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server S131 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server S130 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server S129 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and the server S128 is operating normally again after closely monitoring it.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: MAR/01/2024 - 05:50 AM EST
Server S128 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and the server sh-cp2.yyz2 is operating normally again after closely monitoring it.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: MAR/01/2024 - 05:15 AM EST
Server sh-cp2.yyz2 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and the server S127 is operating normally again after closely monitoring it.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: MAR/01/2024 - 05:00 AM EST
Server S127 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and the server S126 is operating normally again after closely monitoring it.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: MAR/01/2024 - 03:30 AM EST
Server S126 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency reboot has been completed and server HP311 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY REBOOT: MAR/01/2024 - 03:00 AM EST
Server HP311 is having an emergency reboot performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server S125 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and the server S124 is operating normally again after closely monitoring it.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/29/2024 - 06:30 AM EST
Server S124 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and the server S123 is operating normally again after closely monitoring it.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/29/2024 - 05:40 AM EST
Server S123 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and the server R145 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/29/2024 - 04:50 AM EST
Server R145 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and the server S122 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/29/2024 -03:05 AM EST
Server S122 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and the server HP304 is operating normally again after closely monitoring it.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
INVESTIGATING: Feb/29/2023 02:40 AM EST
We are experiencing high load issues that may affect the ability of clients to access websites and email on server HP304.
This is being investigated by our Server Health team and they are working to resolve the issue as soon as possible.
We sincerely apologize for the inconvenience that this has caused.
We will post further updates on this page until the issue is resolved.
]]>The emergency maintenance has been completed and the servers are back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/29/2024 - 1:50 AM EST
Multiple servers are having a network issue at the data center and the Technicians are working on them. We sincerely apologize for the inconvenience caused.
Further updates will be posted once available. Thank you for your patience.
]]>Server S121 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and the server S120 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/28/2024 - 5:40 AM EST
Server S120 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and the server S119 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/28/2024 - 5:05 AM EST
Server S119 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency reboot has been completed and server HP219 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY REBOOT: FEB/28/2024 - 4:05 AM EST
Server HP219 is having an emergency reboot performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and the server HP232 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/28/2024 - 2:50 AM EST
Server HP232 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and the server HP218 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/28/2024 - 2:35 AM EST
Server HP218 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server S118 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server S117 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server S109 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Our LiveChat system is currently experiencing some issues and you may be unable to use it properly now. We're investigating this currently and further updates will be provided here.
You can still reach us by phone or support ticket/email. Thank you for your patience and cooperation.
]]>The emergency maintenance has been completed and the server S114 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/27/2024 - 03:45 AM EST
Server S114 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and the server S116 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/27/2024 - 02:55 AM EST
Server S116 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and the server S115 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/27/2024 - 02:20 AM EST
Server S115 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server S113 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and the server S112 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/26/2024 - 07:15 AM EST
Server S112 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and the server HP309 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/26/2024 - 06:15 AM EST
Server HP309 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and the server S111 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/26/2024 - 02:40 AM EST
Server S111 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and the server S110 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/26/2024 - 02:20 AM EST
Server S110 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
Server HP228 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
RESOLVED: FEB/25/2024 - 5:30 PM EST
The emergency maintenance has been completed and the server HP228 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
]]>Server HP304 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server R138 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server R130 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server R124 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server WS102 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server WS101 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server S165 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server S163 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and the server R145 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/23/2024 - 2:50 AM EST
Server R145 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and the server R144 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/23/2024 - 2:15 AM EST
Server R144 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server R142 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server R141 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server S144 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>We are investigating an issue preventing some users on Cluster A from logging into Webmail. Our engineering team has been engaged.
We will provide an update once we have additional information.
]]>The emergency maintenance has been completed and the server HP210 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/22/2024 - 2:55 AM EST
Server HP210 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and the server R137 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/22/2024 - 2:30 AM EST
Server R137 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and the server R135 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/22/2024 - 02:00 AM EST
Server R135 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server R134 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server R132 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and the server S108 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/21/2024 - 6:55 AM EST
Server S108 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and the server S107 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/21/2024 - 5:50 AM EST
Server S107 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP228 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and the server R128 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/21/2024 - 3:05 AM EST
Server R128 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server R127 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
EMERGENCY MAINTENANCE: FEB/21/2024 - 02:20 AM EST
Server R127 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server R125 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
RESOLVED: FEB/21/2024 - 12:50 AM EST
The emergency maintenance has been completed and the server R125 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
]]>Server R123 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>We are currently experiencing inbound mail delays, slowness, and IMAP failures on Cluster A. Our engineering team is investigating the issue.
We will provide an update once we have additional information.
]]>The emergency maintenance has been completed and the server S106 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/20/2024 - 07:15 AM EST
Server S106 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and the server S105 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/20/2024 - 05:00 AM EST
Server S105 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and the server R122 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/20/2024 - 02:55 AM EST
Server R122 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and the server K100 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/20/2024 - 02:25 AM EST
Server K100 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and the server HP352 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/19/2024 - 10:30 PM EST
Server HP352 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and the server HP351 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/19/2024 - 10:00 PM EST
Server HP351 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and the server S104 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/19/2024 - 07:05 AM EST
Server S104 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and the server S103 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/19/2024 - 05:55 AM EST
Server S103 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP348 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP346 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP341 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP339 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP345 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server S102 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server S101 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP349 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP332 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP331 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and the server HP330 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/17/2024 - 2:00 AM EST
Server HP330 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and the server HP329 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/16/2024 - 10:50 PM EST
Server HP329 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and the server HP328 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/16/2024 - 10:00 PM EST
Server HP328 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency reboot has been completed and server R200 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY REBOOT: FEB/16/2024 - 5:35 AM EST
Server R200 is having an emergency reboot performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and the server HP327 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/16/2024 - 2:20 AM EST
Server HP327 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and the server HP324 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/16/2024 - 2:00 AM EST
Server HP324 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and the server HP323 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/15/2024 - 10:45 PM EST
Server HP323 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and the server HP320 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/15/2024 - 10:00 PM EST
Server HP320 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and the server HP299 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/15/2024 - 2:30 AM EST
Server HP299 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and the server HP276 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/15/2024 - 2:15 AM EST
Server HP276 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and the server HP260 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/15/2024 - 1:00 AM EST
Server HP260 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and the server HP318 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/14/2024 - 2:45 AM EST
Server HP318 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and the server HP315 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/14/2024 - 2:15 AM EST
Server HP315 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and the server HP313 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/13/2024 - 11:15 PM EST
Server HP313 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and the server HP250 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/13/2024 - 10:40 PM EST
Server HP250 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and the server HP311 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/13/2024 - 10:00 PM EST
Server HP311 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and the server S203 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/13/2024 - 6:00 PM EST
Server S203 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server S202 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and the server R203 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/13/2024 - 06:20 AM EST
Server R203 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and the server HP310 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/13/2024 - 02:45 AM EST
Server HP310 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and the server HP308 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/13/2024 - 02:15 AM EST
Server HP308 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and the server HP306 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/12/2024 - 10:35 PM EST
Server HP306 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and the server HP305 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/12/2024 - 10:00 PM EST
Server HP305 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server S201 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server S200 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and server R204 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/12/2024 - 6:00 AM EST
Server R204 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
The emergency maintenance has been completed and server HP303 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/12/2024 - 2:50 AM EST
Server HP303 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
The emergency maintenance has been completed and server HP302 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/12/2024 - 2:15 AM EST
Server HP302 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
Server HP294 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP283 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server R131 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP262 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
RESOLVED: FEB/11/2024 - 5:25 PM EST
The emergency maintenance has been completed and server HP262 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
]]>Server R121 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
RESOLVED: FEB/11/2024 - 4:20 PM EST
The emergency maintenance has been completed and server R121 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
]]>Server R202 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and server HP292 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/11/2024 - 3:15 AM EST
Server HP292 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP288 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP287 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP286 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and server R201 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/10/2024 - 7:00 AM EST
Server R201 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and server R200 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/10/2024 - 5:50 AM EST
Server R200 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and server HP229 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/10/2024 - 3:00AM EST
Server HP229 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and server HP226 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/10/2024 - 1:00 AM EST
Server HP226 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and server R139 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/9/2024 - 11:00 PM EST
Server R139 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and server R126 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/9/2024 - 8:05 PM EST
Server R126 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and server R120 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/9/2024 - 7:00 PM EST
Server R120 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and server R143 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/9/2024 - 10:05 AM EST
Server R143 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and server R140 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/9/2024 - 6:25 AM EST
Server R140 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and server R136 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/9/2024 - 6:00 AM EST
Server R136 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and server HP280 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/9/2024 - 2:35 AM EST
Server HP280 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and server HP278 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/9/2024 - 2:10 AM EST
Server HP278 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and server HP277 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/8/2024 - 10:30 PM EST
Server HP277 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and server HP274 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/8/2024 - 10:20 PM EST
Server HP274 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server R133 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server R129 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and server R119 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/8/2024 - 06:30 AM EST
Server R119 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and server HP350 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/8/2024 - 06:00 AM EST
Server HP350 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and server HP273 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/8/2024 - 02:50 AM EST
Server HP273 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and server HP272 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/8/2024 - 2:20 AM EST
Server HP272 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and server HP270 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/7/2024 - 10:40 PM EST
Server HP270 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and server HP269 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/7/2024 - 10:00 PM EST
Server HP269 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and server HP338 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/7/2024 - 6:00 PM EST
Server HP338 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Please note that this is a temporary issue and we are doing our utmost to resolve it as quickly as possible. We understand the inconvenience this may cause and appreciate your patience and understanding during this time.
For real-time updates and further information, please refer to our status page. Our Level 1 support team is also available to assist you with any immediate concerns.
Thank you for your continued support.
]]>Server HP325 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP347 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP344 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and server HP340 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/7/2024 - 8:25 AM EST
Server HP340 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and server HP335 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/7/2024 - 6:15 AM EST
Server HP335 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and server HP267 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/7/2024 - 2:50 AM EST
Server HP267 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and server HP263 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/7/2024 - 2:10 AM EST
Server HP263 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and server HP261 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/6/2024 - 10:45 PM EST
Server HP261 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and server HP259 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/6/2024 - 10:00 PM EST
Server HP259 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency reboot has been completed and server HP234 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY REBOOT: FEB/6/2024 - 8:20 PM EST
Server HP234 is having an emergency reboot performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and server HP298 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/6/2024 - 6:00 PM EST
Server HP298 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP290 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP334 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and server HP333 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/6/2024 - 10:10 AM EST
Server HP333 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and server HP322 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/6/2024 - 7:50 AM EST
Server HP322 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and server HP319 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/6/2024 - 6:05 AM EST
Server HP319 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and server HP255 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/6/2024 - 2:40 AM EST
Server HP255 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and server HP254 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/6/2024 - 2:05 AM EST
Server HP254 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and server HP227 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/6/2024 - 12:40 AM EST
Server HP227 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and server HP337 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/5/2024 - 8:00 PM EST
Server HP337 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and server HP336 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/5/2024 - 7:30 PM EST
Server HP336 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and server HP326 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/5/2024 - 7:00 PM EST
Server HP326 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP316 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP314 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and server HP312 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Feb/5/2024 - 08:35 AM EST
Server HP312 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and server HP309 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Feb/5/2024 - 06:30 AM EST
Server HP309 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency reboot has been completed and HP221 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Feb/05/2024 - 5:15 AM EST
Server HP221 is having an emergency reboot, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
The emergency maintenance has been completed and server HP252 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Feb/5/2024 - 02:40 AM EST
Server HP252 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and server HP251 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Feb/5/2024 - 02:10 AM EST
Server HP251 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP297 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>We sincerely apologize for any inconvenience caused.
]]>We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and server HP258 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Feb/4/2024 - 06:05 PM EST
Server HP258 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and server HP248 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Feb/4/2024 - 04:05 PM EST
Server HP248 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and server HP265 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Feb/4/2024 - 09:10 AM EST
Server HP265 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and server HP300 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Feb/4/2024 - 09:10 AM EST
Server HP300 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and server HP296 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Feb/4/2024 - 08:15 AM EST
Server HP296 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and server HP264 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Feb/4/2024 - 06:40 AM EST
Server HP264 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and server HP247 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Feb/4/2024 - 02:40 AM EST
Server HP247 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP246 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP281 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP268 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP253 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and server HP291 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Feb/3/2024 - 10:40 AM EST
Server HP291 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and server HP284 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/3/2024 - 08:35 AM EST
Server HP284 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and server HP279 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/3/2024 - 06:25 AM EST
Server HP279 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and server HP238 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/3/2024 - 03:40 AM EST
Server HP238 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and server HP245 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
HP245 - Emergency Maintenance
EMERGENCY MAINTENANCE: FEB/3/2024 - 3:00 AM EST
Server HP245 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and server HP242 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/3/2024 - 2:00 AM EST
Server HP242 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and server HP244 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/2/2024 - 11:00 PM EST
Server HP244 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and server HP239 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/2/2024 - 9:00 PM EST
Server HP239 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and server HP218 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/2/2024 - 07:45 PM EST
Server HP218 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP275 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP271 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and server HP237 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/2/2024 - 2:00 AM EST
Server HP237 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and server HP234 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/1/2024 - 10:35 PM EST
Server HP234 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and server HP232 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/1/2024 - 10:00 PM EST
Server HP232 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP257 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP256 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and server HP249 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/1/2024 - 9:25 AM EST
Server HP249 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and server HP243 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/1/2024 - 8:50 AM EST
Server HP243 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and server HP230 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/1/2024 - 3:00 AM EST
Server HP230 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and server HP228 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: FEB/1/2024 - 2:00 AM EST
Server HP228 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and server HP225 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: JAN/31/2024 - 10:45 PM EST
Server HP225 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and server HP224 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: JAN/31/2024 - 10:00 PM EST
Server HP224 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and server HP235 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: JAN/31/2024 - 6:05 PM EST
Server HP235 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP223 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP241 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP236 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and server HP233 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: JAN/31/2024 - 8:50 AM EST
Server HP233 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and server HP231 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: JAN/31/2024 - 5:50 AM EST
Server HP231 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and server HP222 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: JAN/31/2024 - 3:00 AM EST
Server HP222 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and server HP221 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: JAN/31/2024 - 2:00 AM EST
Server HP221 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and server HP217 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: JAN/30/2024 - 10:50 PM EST
Server HP217 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and server HP213 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: JAN/30/2024 - 10:00 PM EST
Server HP213 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and server HP220 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: JAN/30/2024 - 6:10 PM EST
Server HP220 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server hp227 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server hp227 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>Server HP219 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and server HP216 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: JAN/30/2024 - 8:10 AM EST
Server hp216 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and server HP214 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: JAN/30/2024 - 6:20 AM EST
Server hp214 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and server HP212 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: JAN/30/2024 - 3:00 AM EST
Server hp212 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and server HP211 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: JAN/30/2024 - 2:10 AM EST
Server hp211 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and server HP210 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: JAN/30/2024 - 1:10 AM EST
Server HP210 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency maintenance has been completed and server HP209 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: JAN/29/2024 - 10:00 PM EST
Server HP209 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency reboot has been completed and S131 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Jan/29/2024 - 6:15 AM EST
Server S131 is having an emergency reboot, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
Server R139 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency reboot has been completed and S156 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Jan/25/2024 - 10:00 AM EST
Server S156 is having an emergency reboot, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
The emergency reboot has been completed and HP240 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Jan/25/2024 - 3:03 AM EST
Server HP240 is having an emergency reboot, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
The emergency maintenance has been completed and S162 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: JAN/23/2024 - 7:20 PM EST
Server S162 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>The emergency reboot has been completed and S119 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Jan/23/2024 - 7:40 AM EST
Server S119 is having an emergency reboot, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
Server R139 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
]]>We are currently experiencing an incident that is impacting Papamail Advanced/Basic, (IMAP, POP, Webmail).
We have been made aware that users are unable to receive emails currently.
Our Hosted Email engineerings are investigating and we will update you shortly
]]>The emergency maintenance has been completed and HP347 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Jan/19/2024 - 5:00 AM EST
Server HP347 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
The emergency reboot has been completed and HP237 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Jan/19/2024 - 3:00 AM EST
Server HP237 is having an emergency reboot, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
The emergency reboot has been completed and C102 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Jan/17/2024 - 6:50 AM EST
Server C102 is having an emergency reboot, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
The emergency maintenance has been completed and the Windows servers: wcf01.servername.online, ws1.korax.net, ws2.korax.net, wsd5.korax.net, wsd6.korax.net, wsd7.korax.net, wsd8.korax.net and wsd9.korax.net are back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: JAN/17/2024 - 1:00 AM EST
The windows servers: wcf01.servername.online, ws1.korax.net, ws2.korax.net, wsd5.korax.net, wsd6.korax.net, wsd7.korax.net, wsd8.korax.net and wsd9.korax.net will be having maintenance performed on them, and as such services located on these servers may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>Server HP259 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
RESOLVED: Jan/14/2024 - 5:05 PM EST
The emergency maintenance has been completed and HP259 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
]]>Server HP257 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
RESOLVED: Jan/14/2024 - 11:50 AM EST
The emergency maintenance has been completed and HP257 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
]]>Server HP216 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>Server R127 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed and servers ws06, ws07, ws08 and ws09. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Jan/12/2024 - 1:00 AM EST
Servers ws06, ws07, ws08 and ws09 are having maintenance performed on them, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed and HP267 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Jan/12/2024 - 12:00 AM EST
Server HP267 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, and servers ws01, ws02, ws03, ws04, and ws05 are back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Jan/10/2024 - 1:00 AM EST
Servers ws01, ws02, ws03, ws04 and ws05 are having maintenance performed on them, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, and HP229 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Jan/08/2024 08:25 AM EST
HP229 is still under emergency maintenance, our Server Team is working hard on resolving the remaining issues with the server, and as such some services on this server may be affected or inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
EMERGENCY MAINTENANCE: Jan/08/2024 06:15 AM EST
HP229 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>Our Server Health team will perform an emergency reboot on server HP281.
Expected Impact: There will be downtime, but we will endeavor to keep this to a minimum for the duration of the change.
We are counting on your patience and understanding. We will inform here as soon as it is finished. Thanks for your comprehension.
]]>The emergency maintenance has been completed, and HP346 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Jan/03/2024 09:45 AM EST
HP346 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, and HP290 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Dec/31/2023 02:45 AM EST
HP290 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed and WCF01 is operational. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Dec/30/2023 3:30 PM EST
WCF01 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, and HP301 and is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Dec/29/2023 09:00 AM EST
HP301 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed and HP282 is operational. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Dec/28/2023 11:55 PM EST
HP282 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>sh-cp1.yyz2 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, and HP290 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Dec/22/2023 03:00 AM EST
HP290 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The issue has been resolved. Thank you for your patience.
INVESTIGATING Dec/20/2023 03:30 AM
We have identified an issue with our voice support phone lines that are affecting incoming and outgoing calls. You may not be able to contact us via phone.
This is being investigated, and we will update this status page periodically until resolved.
We're sorry for the inconvenience. You can still contact support via our ticket system, by email, and via LiveChat support at our website (https://www.hostpapa.com).
]]>The maintenance on the Node KVM109 is still ongoing. A permanent fix is in the works.
Further updates will be posted once available. Thank you for your patience.
UPDATE: Dec/12/2023 - 1:30 AM EST
The maintenance on the Node KVM109 is ongoing.
Further updates will be posted once available. Thank you for your patience.
EMERGENCY MAINTENANCE: Dec/10/2023 - 12:53 PM EST
KVM109 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, and HP292 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Dec/07/2023 8:40 AM EST
HP292 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The maintenance on server WCF01 server is on going .
Further updates will be posted once available. Thank you for your patience.
EMERGENCY MAINTENANCE: Dec/3/2023 3:15 AM EST
WCF01 is having emergency maintenance performed on it. We are implementing essential changes to our infrastructure to enhance the quality and reliability of our services. This includes a significant upgrade to our colocation facility in the St. Louis location.
ETA: 6 hours
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The Papamail services are fully operational. Rest assured, our Engineering Team is still closely monitoring the server to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
INVESTIGATING - NOV/27/2023 - 6:10 PM EST
We are investigating an issue preventing some users on one of our Cluster A mailstores from logging into Webmail. Our engineering team has been engaged. We will provide an update once we have additional information.
]]>The emergency maintenance has been completed, and S142 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Nov/27/2023 6:35 AM EST
S142 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, and S115 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
MERGENCY MAINTENANCE: Nov/23/2023 4:25 AM EST
S115 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed. All s200, s201, s202, s203, stor1-ams1 & ams01.wp servers are fully functional. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Nov/17/2023 - 09:15 AM EST
Servers s200, s201, s202, s203, stor1-ams1 & ams01.wp are having maintenance performed on them, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>HP350 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, all kvm158, kvm169, kvm171 & kvm174 nodes are fully functional. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Nov/13/2023 - 08:00 AM EST
Nodes kvm158, kvm169, kvm171 & kvm174 are having maintenance performed on them, and as such services located on this server may be affected and become inaccessible for approximately 2 hours.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, and S128 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Nov/13/2023 2:00 AM EST
S128 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, all kvm113, kvm131, kvm135, kvm143 & kvm149 nodes are fully functional. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
UPDATE: Nov/09/2023 - 08:50 AM EST
The emergency maintenance has been completed for kvm143, kvm149, kvm135 & kvm131, all VPS on these nodes are fully functional. We are still monitoring to ensure stability.
kvm113 is still under maintenance, we will post updates once this has been completed.
We sincerely apologize for any inconvenience caused.
EMERGENCY MAINTENANCE: Nov/09/2023 - 08:00 AM EST
Nodes kvm113, kvm131, kvm135, kvm143 & kvm149 are having maintenance performed on them, and as such services located on this server may be affected and become inaccessible for approximately 2 hours.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>Our Engineering team identified an issue with mailchannel where customers are getting this error:
SMTP error from remote mail server after end of data: 550 5.7.1 [ESA] Sender blocked.
We are currently working on the issue and looking for a permanent fix.
We sincerely apologize for the inconvenience this might be causing on your side.
We will post further updates once available.
]]>HP260 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>HP292 and HP296 are having emergency maintenance performed on them, and as such services located on these servers may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, all kvm162, kvm163, kvm164, kvm165, kvm166, and kvm167 nodes are fully functional. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
UPDATE: Nov/02/2023 - 03:00 AM EST
The emergency maintenance has been completed for kvm162, kvm163, kvm164, kvm165 and kvm167, all VPS on these nodes are fully functional. We are still monitoring to ensure stability.
kvm166 is still under maintenance, we will post updates once this has been completed.
We sincerely apologize for any inconvenience caused.
UPDATE: Nov/02/2023 - 02:30 AM EST
The emergency maintenance has been completed for KVM163 &KVM165, all VPS on these nodes are fully functional. We are still monitoring to ensure stability.
kvm162, kvm164, kvm166, and kvm167 are still under maintenance, we will post updates once this has been completed.
We sincerely apologize for any inconvenience caused.
EMERGENCY MAINTENANCE: Nov/02/2023 - 01:30 AM EST
Nodes kvm162, kvm163, kvm164, kvm165, kvm166, and kvm167 are having maintenance performed on them, and as such services located on this server may be affected and become inaccessible for approximately 2 hours.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>Reseller servers are having maintenance performed on them, and as such services located on this server may be affected and become inaccessible for approximately 2 hours.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>S121 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency reboot has been completed, and S121 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Nov/01/2023 - 06:00 AM EST
Our Server Health team will perform an emergency reboot on server S121.
Expected Impact: There will be downtime, but we will endeavor to keep this to a minimum for the duration of the change.
We are counting on your patience and understanding. We will inform here as soon as it is finished. Thanks for your comprehension.
]]>The emergency maintenance has been completed, WS10 is fully functional. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Nov/01/2023 01:50 AM EST
WS10 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
]]>The emergency maintenance has been completed, all servers kvm160, kvm161, kvm168, kvm170, and kvm172 nodes are fully functional. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Nov/01/2023 - 01:30 AM EST
Nodes kvm160, kvm161, kvm168, kvm170, and kvm172 are having maintenance performed on them, and as such services located on this server may be affected and become inaccessible for approximately 2 hours.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency reboot has been completed, and HP260 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Oct/31/2023 - 06:15 AM EST
Our Server Health team will perform an emergency reboot on server HP260.
Expected Impact: There will be downtime, but we will endeavor to keep this to a minimum for the duration of the change.
We are counting on your patience and understanding. We will inform here as soon as it is finished. Thanks for your comprehension.
]]>The emergency maintenance has been completed, all servers kvm157, kvm159, kvm173, kvm176, and kvm177 nodes are fully functional. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Oct/31/2023 - 01:30 AM EST
Nodes kvm157, kvm159, kvm173, kvm176, and kvm177 are having maintenance performed on them, and as such services located on this server may be affected and become inaccessible for approximately 2 hours.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, all servers kvm155, kvm156, kvm178, kvm179, and kvm180 nodes are fully functional. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
UPDATE: Oct/30/2023 - 02:15 AM EST
The emergency maintenance has been completed for kvm178, kvm179, kvm180, all VPS on these nodes are fully functional. We are still monitoring to ensure stability.
kvm155 & kvm156 are still under maintenance, we will post updates once this has been completed.
We sincerely apologize for any inconvenience caused.
EMERGENCY MAINTENANCE: Oct/30/2023 - 01:30 AM EST
Nodes kvm155, kvm156, kvm178, kvm179, and kvm180 are having maintenance performed on them, and as such services located on this server may be affected and become inaccessible for approximately 2 hours.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>Our Server Health team will perform an emergency reboot on server R130.
Expected Impact: There will be downtime, but we will endeavor to keep this to a minimum for the duration of the change.
We are counting on your patience and understanding. We will inform here as soon as it is finished. Thanks for your comprehension.
]]>The emergency maintenance has been completed, and HP305 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Oct/27/2023 - 8:10 AM EST
HP305 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, and KVM104 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Oct/26/2023 - 7:25 AM EST
KVM104 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, all servers C103 , S167 and kvm256, kvm257, kvm258, kvm259 nodes are fully functional. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
UPDATE: Oct/26/2023 - 04:15 AM EST
The emergency maintenance has been completed for kvm256, S167, kvm258 & kvm259 , all VPS on these nodes are fully functional. We are still monitoring to ensure stability.
C103, kvm257, are still under maintenance, we will post updates once this has been completed.
We sincerely apologize for any inconvenience caused.
UPDATE: Oct/26/2023 - 04:10 AM EST
The emergency maintenance has been completed for kvm256 & kvm258, all VPS on these nodes are fully functional. We are still monitoring to ensure stability.
C103, S167, kvm257, kvm259 are still under maintenance, we will post updates once this has been completed.
We sincerely apologize for any inconvenience caused.
UPDATE: Oct/26/2023 - 03:55 AM EST
The emergency maintenance has been completed for kvm256, all VPS on these nodes are fully functional. We are still monitoring to ensure stability.
C103, S167, kvm257, kvm258 & kvm259 are still under maintenance, we will post updates once this has been completed.
We sincerely apologize for any inconvenience caused.
EMERGENCY MAINTENANCE: Oct/26/2023 - 03:30 AM EST
Nodes kvm256, kvm257, kvm258, kvm259 and servers C103 & S167 are having maintenance performed on them, and as such services located on this server may be affected and become inaccessible for approximately 2 hours.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed. The Nodes kvm250, kvm251, kvm252, kvm253, kvm254, and kvm255 are back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Oct/25/2023 - 03:30 AM EST
Nodes kvm250, kvm251, kvm252, kvm253, kvm254, and kvm255 are having maintenance performed on them, and as such services located on this server may be affected and become inaccessible for approximately 2 hours.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, and HP296 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Oct/24/2023 - 3:20 AM EST
HP296 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed. The Nodes kvm200, kvm201, kvm118, kvm124, kvm127, kvm130, kvm134, and kvm142 are back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Oct/20/2023 - 09:30 PM EST
Nodes kvm200, kvm201, kvm118, kvm124, kvm127, kvm130, kvm134, and kvm142 are having maintenance performed on them, and as such services located on this server may be affected and become inaccessible for approximately 2 hours.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>HP306 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, and HP306 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Oct/18/2023 - 5:00 AM EST
HP306 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, and HP298 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Oct/15/2023 - 1:30 AM EST
HP298 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, and HP311 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Oct/12/2023 - 8:15 AM EST
HP311 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, and HP240 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Oct/12/2023 - 2:15 AM EST
HP240 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>HP228 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>Maintenance is still ongoing on the Nodes from Rack 125. A fix has been applied for the following nodes:
kvm142.hostpapavps.net
kvm143.hostpapavps.net
kvm144.hostpapavps.net
kvm145.hostpapavps.net
kvm146.hostpapavps.net
kvm147.hostpapavps.net
kvm148.hostpapavps.net
kvm149.hostpapavps.net
kvm150.hostpapavps.net
kvm151.hostpapavps.net
kvm152.hostpapavps.net
kvm153.hostpapavps.net
kvm154.hostpapavps.net
kvm155.hostpapavps.net
kvm156.hostpapavps.net
kvm157.hostpapavps.net
kvm158.hostpapavps.net
kvm159.hostpapavps.net
Intensive work is being done to bring the rest to a permanent fix.
The list of remaining nodes that are still undergoing work:
kvm160.hostpapavps.net
kvm161.hostpapavps.net
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
UPDATE: Oct/11/2023 - 06:50 AM EST
The Nodes on Rack 125 are still under emergency maintenance, the issue has been identified and a permanent fix is in the works, more updates will follow.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
UPDATE: Oct/11/2023 - 05:15 AM EST
The Nodes on Rack 125 are still under emergency maintenance, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
Oct/11/2023 - 03:00 AM EST
The Nodes on Rack 125 are having maintenance performed on them, and as such services located on this server may be affected and become inaccessible.
The following nodes are under maintenance:
kvm142.hostpapavps.net
kvm143.hostpapavps.net
kvm144.hostpapavps.net
kvm145.hostpapavps.net
kvm146.hostpapavps.net
kvm147.hostpapavps.net
kvm148.hostpapavps.net
kvm149.hostpapavps.net
kvm150.hostpapavps.net
kvm151.hostpapavps.net
kvm152.hostpapavps.net
kvm153.hostpapavps.net
kvm155.hostpapavps.net
kvm156.hostpapavps.net
kvm157.hostpapavps.net
kvm158.hostpapavps.net
kvm159.hostpapavps.net
kvm160.hostpapavps.net
kvm161.hostpapavps.net
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>Nodes kvm144, kvm145, kvm146, kvm147, kvm148, kvm150, kvm151, kvm152, kvm153, and kvm154 are having maintenance performed on them, and as such services located on this server may be affected and become inaccessible within 2 hours.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, all KVM126, KVM128, KVM136, KVM137, KVM138, KMV139, KVM141, KVM140, KVM133 & KVM132 nodes are fully functional. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
UPDATE: Oct/09/2023 - 05:45 AM EST
The emergency maintenance has been completed for KVM126, KVM128, KVM136, KVM137, KVM138, KMV139, KVM141, KVM140 & KVM133, all VPS on these nodes are fully functional. We are still monitoring to ensure stability.
KVM132 is still under maintenance, we will post updates once this has been completed.
We sincerely apologize for any inconvenience caused.
UPDATE: Oct/09/2023 - 03:45 AM EST
The emergency maintenance has been completed for KVM126, KVM128, KVM136, KVM137, KVM138, KMV139, KVM141, all VPS on these nodes are fully functional. We are still monitoring to ensure stability.
KVM140, KVM132, KVM133 are still under maintenance, we will post updates once this has been completed.
We sincerely apologize for any inconvenience caused.
EMERGENCY MAINTENANCE: Oct/09/2023 - 02:00 AM EST
Nodes KVM126, KVM128, KVM132, KVM133, KVM136, KVM137, KVM138, KMV139, KVM140 & KVM141 are having maintenance performed on them, and as such services located on this server may be affected and become inaccessible within 2 hours.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>S124 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>S124 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, all KVM120, KVM121, KVM122, KVM123, & KVM125 nodes are fully functional. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
UPDATE: Oct/05/2023 - 03:35 AM EST
The emergency maintenance has been completed for KVM122, KVM123, KVM121 & KVM120, all VPS on these nodes are fully functional. We are still monitoring to ensure stability.
KVM125 is still under maintenance, we will post updates once this has been completed.
We sincerely apologize for any inconvenience caused.
UPDATE: Oct/05/2023 - 03:25 AM EST
The emergency maintenance has been completed for KVM122, KVM121 & KVM120, all VPS on these nodes are fully functional. We are still monitoring to ensure stability.
KVM123, KVM125 are still under maintenance, we will post updates once this has been completed.
We sincerely apologize for any inconvenience caused.
UPDATE: Oct/05/2023 - 03:15 AM EST
The emergency maintenance has been completed for KVM122 & KVM121, all VPS on these nodes are fully functional. We are still monitoring to ensure stability.
KVM120, KVM123, KVM125 are still under maintenance, we will post updates once this has been completed.
We sincerely apologize for any inconvenience caused.
EMERGENCY MAINTENANCE: Oct/05/2023 - 02:00 AM EST
Nodes KVM120, KVM121, KVM122, KVM123, & KVM125 are having maintenance performed on them, and as such services located on this server may be affected and become inaccessible within 2 hours.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>HP219 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, and HP234 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Oct/04/2023 - 9:50 AM EST
HP234 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, and HP209 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Oct/04/2023 - 9:15 AM EST
HP209 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, and HP228 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Oct/04/2023 - 8:40 AM EST
HP228 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>S121 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, and S121 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Oct/03/2023 - 08:55 AM EST
S121 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed,all KVM114, KVM115, KVM116, KVM117, & KVM119 nodes are fully functional. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
UPDATE: Oct/02/2023 - 03:30 AM EST
The emergency maintenance has been completed for KVM114, KVM119, KVM115 & KVM116 all VPS on these nodes are fully functional. We are still monitoring to ensure stability.
KVM117 is still under maintenance, we will post updates once this has been completed.
We sincerely apologize for any inconvenience caused.
UPDATE: Oct/02/2023 - 03:05 AM EST
The emergency maintenance has been completed for KVM114, all VPS on this node are fully functional. We are still monitoring to ensure stability.
KVM115, KVM116, KVM117, KVM119 are still under maintenance, we will post updates once this has been completed.
We sincerely apologize for any inconvenience caused.
SCHEDULED MAINTENANCE: Oct/02/2023 - 2:00 AM EST
Nodes KVM114, KVM115, KVM116, KVM117, & KVM119 are having maintenance performed on them, and as such services located on this server may be affected and become inaccessible within 2 hours.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed,all KVM101, KVM102, & KVM104 nodes are fully functional. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
UPDATE: Sep/29/2023 - 03:25 AM EST
The emergency maintenance has been completed for KVM101 & KVM102, all VPS on these nodes are fully functional. We are still monitoring to ensure stability.
KVM104 is still under maintenance, we will post updates once this has been completed.
We sincerely apologize for any inconvenience caused.
UPDATE: Sep/29/2023 - 03:00 AM EST
The emergency maintenance has been completed for KVM101, all VPS on this node are fully functional. We are still monitoring to ensure stability.
KVM102, & KVM104 are still under maintenance, we will post updates once this has been completed.
We sincerely apologize for any inconvenience caused.
SCHEDULED MAINTENANCE: Sep/29/2023 - 2:00 AM EST
Nodes KVM101, KVM102, & KVM104 are having maintenance performed on them, and as such services located on this server may be affected and become inaccessible within 2 hours.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>HP234 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, both KVM175 & KVM112 are fully functional. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
UPDATE: Sep/25/2023 - 03:35 AM EST
The emergency maintenance has been completed for KVM175, all VPS on this node are fully functional. We are still monitoring to ensure stability.
KVM112 is still under maintenance, we will post updates once this has been completed.
We sincerely apologize for any inconvenience caused.
EMERGENCY MAINTENANCE: Sep/25/2023 - 2:00 AM EST
Nodes KVM112 & KVM175 are having emergency maintenance performed on them, and as such services located on this server may be affected and become inaccessible within 2 hours.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, and KVM111 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Sep/21/2023 - 2:00 AM EST
Node kvm111 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible within 1-2 hours.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, and HP211 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Sep/21/2023 - 02:00 AM EST
HP221 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, and HP211 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
UPDATE: Sep/15/2023 - 5:00 PM EST
Server HP211 is still under emergency maintenance and our team is working hard to have it up and running asap.
We will post updates once available. Thank you for your patience.
UPDATE: Sep/15/2023 - 1:00 PM EST
We want to inform you that HP211 is still under emergency maintenance and our server health team is working on applying a permanent fix as soon as possible.
We'll keep you informed of any news in this thread.
Thanks for your patience and we apologize for any inconvenience caused.
UPDATE: Sep/15/2023 - 10:30 AM EST
HP211 is still under emergency maintenance, our server health team is working on applying a permanent fix as soon as possible, and updates will follow as they appear.
We sincerely apologize for any inconvenience caused.
Thank you for your patience.
EMERGENCY MAINTENANCE: Sep/15/2023 - 09:40 AM EST
HP211 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed and HP209 & HP300 are back up and running. We are still monitoring to ensure stability.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Sep/14/2023 - 03:50 AM EST
HP209 & HP300 are having emergency maintenance performed on them, and as such services located on these servers may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed and KVM110 is back up and running. There are updates being performed which should be completed in about 1 hour.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Sep/14/2023 - 02:00 AM EST
KVM110 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>WS02 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed and WS09 is back up and running. There are updates being performed which should be completed in about 1 hour.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
UPDATE: Sep/11/2023 - 03:00 AM EST
WS09 is still under emergency maintenance, we will post updates as soon as we have a permanent fix, services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
Thank you for your patience.
EMERGENCY MAINTENANCE: Sep/10/2023 - 10:20 PM EST
WS09 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed and WS01 is backup and running. There are updates being performed which should be completed in about 1 hour.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Sep/09/2023 - 11:00 AM EST
WS01 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>HP331 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, and HP209 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Sep/08/2023 - 03:00 AM EST
HP209 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, and HP296 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Sep/08/2023 - 02:15 AM EST
HP296 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, and S165 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Sep/07/2023 - 08:00 AM EST
S165 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>We are currently experiencing some intermittent network connectivity issues with Sxxx and WSxx servers, which can cause slowness on different services.
This has been identified by our server health team, and they are working to resolve the issue as soon as possible.
We sincerely apologize for the inconvenience caused. We will post further updates on this page.
]]>The emergency maintenance has been completed, and HP237 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Sep/06/2023 - 04:40 AM EST
HP237 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed. kvm107, kvm108 & kvm109 are back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
UPDATE: Aug/31/2023 - 4:25 AM EST
kvm107& kvm109 have completed the emergency maintenance and are back online, we are still monitoring to ensure stability.
kvm108 is still undergoing emergency maintenance, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
UPDATE: Aug/31/2023 - 3:40 AM EST
kvm107 has completed the emergency maintenance and is back online, we are still monitoring to ensure stability.
kvm108 & kvm109 are still undergoing emergency maintenance, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
EMERGENCY MAINTENANCE: Aug/31/2023 - 2:00 AM EST
kvm107, kvm108 & kvm109 are having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed. KVM105 and KVM106 are back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Aug/30/2023 - 2:00 AM EST
KVM105, KVM106 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, and S203 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Aug/25/2023 - 6:10 PM EST
S203 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>R144 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, and HP228 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Aug/24/2023 - 3:10 AM EST
HP228 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>R202 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, and HP219 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Aug/20/2023 - 1:15 PM EST
HP219 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, and KVM101 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: AUGUST/16/2023 - 07:50 AM EST
kvm101 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, the Dashboard and ticketing system are back online. We are still monitoring to ensure stability.
Thank you for your patience.
INVESTIGATING: Aug/11/2023 05:20 AM EST
We are currently having emergency maintenance on the ticketing and dashboard systems, downtime is expected during this time.
More updates will be posted as they are available. We sincerely apologize for the inconvenience that this has caused.
Thank you for your understanding.
]]>kvm101 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, and HP250 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Aug/02/2023 - 12:47 AM EST
HP250 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>We are currently experiencing an incident that is impacting Papamail Advanced/Basic, (IMAP, POP, Webmail). We have been made aware that users are unable to receive emails currently. Our Hosted Email engineering are investigating and we will update you shortly
]]>The emergency maintenance has been completed, the Dashboard and ticketing system are back online. We are still monitoring to ensure stability.
Thank you for your patience.
INVESTIGATING: Aug/01/2023 06:40 AM EST
We are currently having emergency maintenance on the ticketing and dashboard systems, downtime is expected during this time.
More updates will be posted as they are available. We sincerely apologize for the inconvenience that this has caused.
Thank you for your understanding.
]]>The emergency maintenance has been completed, and HP237 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Aug/01/2023 - 02:30 AM EST
HP237 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed for HP250 server.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: July/30/2023 - 10:05 AM EST
HP250 is on emergency maintenance right now. The server is being rebooted and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>kvm101 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>S115 is having emergency maintenance performed on it, Mitigation for xmlrpc has been enabled for this server.
As such, services located on this server may be affected and become a bit slow.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed for HP286 server.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: July/27/2023 - 8:30 AM EST
HP286 is on emergency maintenance right now. The server is being rebooted and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>HP264 is on emergency maintenance right now. The server is being rebooted and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, and HP302 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: July/24/2023 - 05:25 AM EST
HP302 is having emergency maintenance performed on it, the server may be rebooted a few times, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>As of the time of this update, normal service operations have been restored, all users are now able to log in without issue, and all new send requests are being processed as expected.
Having the main issue cleared, we will now mark this incident as resolved.
We sincerely apologize for the impact this service interruption has had.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
============================================================================================
INVESTIGATING - July/20/2023 - 4:30 AM EST
We are currently experiencing an incident that is impacting Papamail Advanced/Basic, (IMAP, POP, Webmail). We have been made aware that a small amount of users on Papamail may have issues logging in to their email. Our Hosted Email engineering are investigating and we will update you shortly
]]>The emergency maintenance has been completed for the aforementioned servers.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: July/20/2023 02:10 AM EST
We will be having emergency maintenance performed on multiple servers and as such services located on this server may be affected and become inaccessible.
wsd6.korax.net , wsd7.korax.net , wsd8.korax.net , wsd9.korax.net
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed for the aforementioned servers.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: July/19/2023 02:55 AM EST
We will be having emergency maintenance performed on multiple servers and as such services located on this server may be affected and become inaccessible.
ws09.servername.online, ws10.servername.online, ws1.korax.net, ws2.korax.net, and wsd5.korax.net
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, and R203 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: July/18/2023 - 05:15 AM EST
R203 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed for the aforementioned servers.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: July/18/2023 02:15 AM EST
We will be having emergency maintenance performed on multiple servers and as such services located on this server may be affected and become inaccessible.
ws04.servername.online ws05.servername.online ws06.servername.online ws07.servername.online ws08.servername.online
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>HP299 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed for the aforementioned servers.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: July/17/2023 01:40 AM EST
We will be having emergency maintenance performed on multiple servers and as such services located on this server may be affected and become inaccessible.
wcf01.servername.online, ws01.servername.online, ws01.webserve.com, ws02.servername.online, and ws03.servername.online
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, and S115 is back online. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: July/14/2023 - 02:55 AM EST
S115 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>We are applying component upgrades to the servers KVM104 and KVM141.
Our Server Health team is working to resolve it as soon as possible.
We sincerely apologize for the inconvenience that this may cause you.
We will post further updates on this page until the issue is resolved.
]]>We are applying component upgrades to the server HP256.
Our Server Health team is working to resolve it as soon as possible.
We sincerely apologize for the inconvenience that this may cause you.
We will post further updates on this page until the issue is resolved.
]]>The emergency maintenance has been completed and the server HP279 is operating normally again after closely monitoring it.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
INVESTIGATING: July/11/2023 08:40 AM EST
We are applying component upgrades to permanently fix the high load issues that have been recently affecting the load on server HP279.
Our Server Health team is working to resolve the issue as soon as possible.
We sincerely apologize for the inconvenience that this has caused.
We will post further updates on this page until the issue is resolved.
]]>The emergency maintenance has been completed and the server HP279 is operating normally again after closely monitoring it.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
UPDATE: July/11/2023 03:45 AM EST
We are further investigating the issues that are affecting the performance of the server, we will update once we apply a permanent fix.
We appreciate your patience while the issue is being resolved. Further updates will be posted here.
INVESTIGATING: July/11/2023 02:30 AM EST
We are experiencing high load issues that may affect the ability of clients to access websites and email on server HP279.
This is being investigated by our Server Health team and they are working to resolve the issue as soon as possible.
We sincerely apologize for the inconvenience that this has caused.
We will post further updates on this page until the issue is resolved.
]]>The following nodes hosting some of our VPS servers are experiencing issues at this time.
kvm250 to kvm261, c100 to c103, and ws02
Website and email content may be slow or unresponsive at this time. We're investigating the issue thoroughly at the moment.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed and the server HP279 is operating normally again after closely monitoring it.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
UPDATE: July/07/2023 09:50 AM EST
We are further investigating the issues that are affecting the performance of the server, we will update once we apply a permanent fix.
We appreciate your patience while the issue is being resolved. Further updates will be posted here.
INVESTIGATING: July/07/2023 06:50 AM EST
We are experiencing high load issues that may affect the ability of clients to access websites and email on server HP279.
This is being investigated by our Server Health team and they are working to resolve the issue as soon as possible.
We sincerely apologize for the inconvenience that this has caused.
We will post further updates on this page until the issue is resolved.
]]>The emergency maintenance has been completed and the server HP279 is operating normally again after closely monitoring it.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
UPDATE: July/06/2023 09:00 AM EST
We are further investigating the issues that are affecting the performance of the server, we will update once we apply a permanent fix .
We appreciate your patience while the issue is being resolved. Further updates will be posted here.
INVESTIGATING: July/06/2023 04:00 AM EST
We are experiencing high load issues that may affect the ability of clients to access websites and email on server HP279.
This is being investigated by our Server Health team and they are working to resolve the issue as soon as possible.
We sincerely apologize for the inconvenience that this has caused.
We will post further updates on this page until the issue is resolved.
]]>The emergency maintenance has been completed and the server HP279 is operating normally again after closely monitoring it.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
UPDATE: July/03/2022 10:00 AM EST
We are further investigating the issues that are affecting the performance of the server, we will update once we apply a permanent fix .
We appreciate your patience while the issue is being resolved.Further updates will be posted here.
INVESTIGATING: July/03/2022 06:00 AM EST
We are experiencing high load issues that may affect the ability of clients to access websites and email on server HP279.
This is being investigated by our Server Health team and they are working to resolve the issue as soon as possible.
We sincerely apologize for the inconvenience that this has caused.
We will post further updates on this page until the issue is resolved.
]]>The emergency maintenance has been completed, and servers WS05-WS09, R203, R204 are operating normally again at this time. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: June/30/2023 - 10:20 PM EST
Servers WS05-WS09, R203, R204 are having emergency maintenance performed on it, doing hardware upgrades to resolve the server stability permanently, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, and HP259 is operating normally again at this time. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: June/28/2023 - 09:20 AM EST
HP259 is having emergency maintenance performed on it, doing hardware upgrades to resolve the server stability permanently, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, and HP303 is operating normally again at this time. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: June/28/2023 - 09:05 AM EST
HP303 is having emergency maintenance performed on it, doing hardware upgrades to resolve the server stability permanently, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, and HP270 is operating normally again at this time. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: June/28/2023 - 08:50 AM EST
HP270 is having emergency maintenance performed on it, doing hardware upgrades to resolve the server stability permanently, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, and R140 is operating normally again at this time. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: June/28/2023 - 08:35 AM EST
R140 is having emergency maintenance performed on it, doing hardware upgrades to resolve the server stability permanently, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, and R131 is operating normally again at this time. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: June/28/2023 - 08:00 AM EST
R131 is having emergency maintenance performed on it, doing hardware upgrades to resolve the server stability permanently, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, and R131 is operating normally again at this time. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: June/26/2023 - 05:25 AM EST
R131 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, and R131 is back online but there are still some processes that are being worked on. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: June/23/2023 - 02:40 AM EST
R131 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>R140 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>kvm104 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, and HP270 is operating normally again at this time. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: June/16/2023 - 09:30 AM EST
HP270 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>We will be undergoing planned system maintenance on our Papamail servers which will primarily address system improvements.
During this time, you may see longer response times than usual, but we do not expect any service impact or downtime.
The scheduled maintenance will take place from 12:30 PM to 2:30 PM EST.
We will post further updates once available.
]]>Our server health team is currently investigating an issue related to Acronis not working properly. It should only affect VPS/Dedi customers paying for backups.
We will provide further updates via this status page as they are made available.
Thank you for your patience and understanding while it's being resolved. We sincerely apologize for the inconvenience caused.
]]>HP303 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, and S162 is operating normally again at this time. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: May/31/2023 - 08:00 AM EST
S162 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, and kvm108 is operating normally again at this time. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: May/24/2023 - 11:00 PM EST
kvm108 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>kvm108 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, and S115 is operating normally again at this time. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: May/24/2023 - 06:00 AM EST
S115 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, and S115 is operating normally again at this time. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: May/23/2023 - 02:35 AM EST
S115 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>hp267 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>Our Server Health team is currently investigating performance issues affecting one of our servers - r135
Customers with accounts on this server may notice an intermittent database connection error for their websites.
We apologize for the inconvenience and will share updates here as they are made available.
]]>Xen108 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, and HP253 is operating normally again at this time. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: May/11/2023 - 09:25 AM EST
HP253 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, and HP280 is operating normally again at this time. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: May/11/2023 - 08:35 AM EST
HP280 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>HP253 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>HP310 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>Our Server Health team will perform an emergency reboot on the server kvm108.
Expected Impact: There will be downtime, but we will endeavor to keep this to a minimum for the duration of the change.
We are counting on your patience and understanding. We will inform here as soon as it is finished. Thanks for your comprehension.
]]>Our Server Health team has found a fix for the connectivity issues, the server is back to normal
We appreciate your patience and understaning
=========================================================================
UPDATE: May/03/2023 10:00 PM EDT
Our Server Health team is still working on a resolution for the connectivity issues.
We will post further updates as they are made available.
=========================================================================
INVESTIGATING: May/03/2023 5:50 PM EDT
WCF01 is experiencing some connectivity issues that may affect the ability of clients to access services/accounts on this server.
This has been identified by our server health team, and they are working to resolve the issue as soon as possible.
Further updates will be posted here.
We sincerely apologize for the inconvenience.
]]>Our LiveChat system is currently experiencing some issues and you may not be able to use it properly at this time. We're investigating this currently and further updates will be provided here.
You can still reach us by phone or support ticket/email. Thank you for your patience and cooperation.
]]>The emergency maintenance has been completed, and R203 is operating normally again at this time. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: May/3/2023 - 07:00 AM EST
R203 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>As of the time of this update, normal service operations have been restored, all users are now able to log in without issue, and all new send requests are being processed as expected. The remaining backlog of inbound email requests may take up to a couple of hours to clear.
Having the main issue cleared, we will now mark this incident as resolved.
We sincerely apologize for the impact this service interruption has had.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
============================================================================================
UPDATE: May/02/2023 3:10 PM EST
Our system is now actively processing backlogged email requests. Users may continue to experience intermittent login issues and delays in sending and receiving emails over the next few hours. By 7 PM ET, we expect most of the backlog to be cleared and for our email service to function normally.
============================================================================================
UPDATE: May/02/2023 12:15 PM EST
Users are still experiencing login issues as well as delays and failures to send and receive emails. We’re continuing the recovery process to restore service.
============================================================================================
UPDATE: May/02/2023 10:40 AM EST
On May 1, 2023, at approximately 5 PM EST, our system alerted us to an attempted large-scale DDoS attack on our Dedicated Email Service. We safely mitigated this attack.
However, the large volume of requests caused an interruption to our authentication service. We are now gradually ramping up our email service by our recovery procedure. No data has been or will be lost.
More updates will follow as they happen.
============================================================================================
UPDATE: May/02/2023 10:00 AM EST
Restoration efforts are underway. There will be no data or email loss. Both inbound and outbound emails will be delivered gradually upon full restoration of the service.
============================================================================================
UPDATE: May/02/2023 06:00 AM EST
Our teams are still working hard to resolve the Basic/Advanced Email issues. We will continue to update you with any new information or resolution as soon as possible. We appreciate your patience.
============================================================================================
UPDATE: May/02/2023 03:25 AM EST
Our Engineering team is still working on a fix to this problem.
We are very sorry for the inconvenience this has caused.
Further updates will be posted as soon as made available.
============================================================================================
UPDATE: May/02/2023 12:00 AM EST
Our Engineering team is continuously working hard to fix the problem.
We are very sorry for the inconvenience this has caused.
Further updates will be posted as soon as made available.
============================================================================================
UPDATE: May/01/2023 10:00 PM EST
Our Engineering team is continuously working to resolve the issue as soon as possible.
We appreciate your understanding and patience in this matter.
Further updates will be posted as soon as made available.
============================================================================================
UPDATE: May/01/2023 7:00 PM EST
Our Engineering team is still working to resolve the issue as quickly as possible.
Further updates will be posted as soon as made available.
============================================================================================
UPDATE: May/01/2023 6:00 PM EST
Our Engineering team has identified the problem and working on a fix.
Further updates will be posted as soon as made available.
============================================================================================
INVESTIGATING - May/01/2023 - 5:00 PM EST
Our engineering team is investigating an issue with Papamail. Clients will have difficulties logging into the webmail, as well as sending/receiving emails.
We sincerely apologize for the inconvenience caused.
We will provide an update once we have additional information.
]]>Our Server Health team identified MySQL issues with server S103. They are working to resolve the issue as soon as possible.
This may affect the ability of clients to access services/accounts on that server. We sincerely apologize for the inconvenience caused.
We will post more information as soon as they are available.
]]>The server S103 is under emergency maintenance, and services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once they are available. Thanks for your patience.
]]>The emergency maintenance has been completed, and HP223 is operating normally again at this time. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: May/01/2023 - 05:20 AM EST
HP223 is having emergency hardware maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>HP250 is having emergency hardware maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, and HP329 is operating normally again at this time. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Apr/28/2023 - 06:45 AM EST
HP329 is having emergency hardware maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, and S144 is operating normally again at this time. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Apr/28/2023 - 06:30 AM EST
S144 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>HP329 is having emergency hardware maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>KVM127 is having emergency hardware maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, and HP347 is operating normally again at this time. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Apr/27/2023 - 08:40 AM EST
HP347 is having emergency harware maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The engineering team has successfully resolved this. Currently, we are no longer experiencing any delays or failures.
We appreciate your patience and understanding and we apologize for any inconvenience this might have caused you.
UPDATE: April/27/2022 08:00 AM EST
Our Engineering team has implemented a fix and the services are back to normal. We will be monitoring the service to ensure all is working normally
We will provide further updates as they appear. We thank you for your patience and understanding.
INVESTIGATING: April/27/2022 07:30 AM EST
We are experiencing a degradation in service for mail.papamail.net. Users may experience issues with receiving, sending, and logging in to the Webmail portal. Our Engineering team has been engaged, and they are currently investigating the issue.
Thank you for your patience and understanding while it's being resolved. We sincerely apologize for the inconvenience caused.
]]>The emergency maintenance has been completed, and HP250 is operating normally again at this time. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Apr/27/2023 - 02:45 AM EST
HP250 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>We will be having emergency maintenance performed on multiple servers and as such services located on this server may be affected and become inaccessible.
ws09.servername.online and wcf01.servername.online
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The cause of the error has been resolved and websites should now be working properly.
We sincerely apologize for the inconvenience caused.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
==============================================================
Our Protection Power engineers identified an issue with the CDN service wherein the websites will display Error 534, and they are working to resolve the issue as soon as possible.
Please accept our sincerest apologies for the inconvenience caused.
We will post further updates on this page until the issue is resolved.
]]>The emergency maintenance has been completed and KVM127 is operating normally again at this time. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Apr/26/2023 - 9:15 PM EDT
KVM127 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, and HP347 is operating normally again at this time. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Apr/26/2023 - 12:30 PM EDT
HP347 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, and KVM116 is operating normally again at this time. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
KVM116 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, and KVM127 is operating normally again at this time. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Apr/26/2023 - 10:55 AM EDT
KVM127 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, and HP269 is operating normally again at this time. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Apr/26/2023 9:55 AM EST
HP269 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, and HP267 is operating normally again at this time. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Apr/26/2023 4:15 AM EST
HP267 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>WCF01 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once they are available. Thank you for being so patient.
]]>The emergency maintenance has been completed, and KVM127 is operating normally again at this time. We are still monitoring to ensure stability.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Apr/24/2023 3:45 PM EDT
KVM127 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, and KVM127 is operating normally again at this time. We are still monitoring to ensure stability
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Apr/24/2023 05:50 AM EST
KVM127 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed for the aforementioned servers.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
UPDATE: Apr/24/2023 04:00 AM EST
The maintenance on servers ws1, ws2, wsd7, wsd8 and wsd9 has been completed. The WS09 server is still ongoing.
Further updates will be posted once available. Thank you for your patience.
EMERGENCY MAINTENANCE: Apr/24/2023 01:20 AM EST
We will be having emergency maintenance performed on multiple servers and as such services located on this server may be affected and become inaccessible.
ws09.servername.online, ws1.korax.net, ws2.korax.net, wsd7.korax.net, wsd8.korax.net, and wsd9.korax.net
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>HP349 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>S202 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed and R128 is operating normally again.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
UPDATE: Apr/21/2023 12:00 AM EDT
Our System Admins are continuously working to apply the fix to stabilize the load on the server.
We will post updates as soon as it is made available.
We sincerely apologize for the inconvenience caused.
========================================================================
UPDATE: Apr/20/2023 7:00 PM EDT
Our System Admins are still working on the issue with the server load.
We will post further updates as they are made available.
========================================================================
EMERGENCY MAINTENANCE: Apr/20/2023 4:40 PM EST
R128 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed and R128 is operating normally again.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Apr/20/2023 5:20 AM EST
R128 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>This incident with LiveChat has been resolved.
If you encounter any issues on your end, don't hesitate to reach us by phone or email to let us know.
Thanks for your patience and understanding.
INVESTIGATING: April/19/2023 7:00 AM EST
Our LiveChat system is currently experiencing some issues and you may not be able to use it properly at this time. We're investigating this currently and further updates will be provided here.
You can still reach us by phone or support ticket/email. Thank you for your patience and cooperation.
]]>The emergency maintenance has been completed and WS09 is operating normally again.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: April/19/2023 - 03:15 AM EST
WS09 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once they are available. Thank you for being so patient.
]]>Our Server Health team identified MySQL issues with server R123. They are working to resolve the issue as soon as possible.
This may affect the ability of clients to access services/accounts on that server. We sincerely apologize for the inconvenience caused.
We will post more information as soon as they are available.
]]>The emergency maintenance has been completed for the aforementioned servers.
UPDATE: April/14/2023 - 5:00 AM EST
The maintenance on server WS06 and WS05 has been completed. The WS08 server is on going.
Further updates will be posted once available. Thank you for your patience.
UPDATE: April/14/2023 - 4:00 AM EST
The maintenance on server WS07 has been completed. The WS05, WS06 and WS08 server is on going.
Further updates will be posted once available. Thank you for your patience.
EMERGENCY MAINTENANCE: Apr/14/2023 01:30 AM EST
We will be having emergency maintenance performed on multiple servers and as such services located on this server may be affected and become inaccessible.
ws05.servername.online,
ws06.servername.online,
ws07.servername.online, and
ws08.servername.online
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>We are currently investigating an issue related to the following LunarPages DNS values where some users might be experiencing problems loading their website and getting emails if using the following DNS for their domain.
ns1.lp.hostpapa.com ns2.lp.hostpapa.com
Our technicians are working to resolve the issue as soon as possible, you can check back here for updates which will be posted as they occur.
Thank you for your patience and cooperation.
]]>The emergency maintenance has been completed and S115 is operating normally again.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Apr/13/2023 3:50 AM EST
S115 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The maintenance has been completed by our technicians and all the features and files are functional again.
If you are still encountering any issues on your side, please, do not hesitate to contact us immediately for further investigation.
Sorry for all the inconvenience this might have caused you and thanks for your patience.
EMERGENCY MAINTENANCE: Apr/13/2023 01:30 AM EST
We will be having emergency maintenance performed on multiple servers and as such services located on this server may be affected and become inaccessible.
ws01.servername.online,
ws02.servername.online,
ws03.servername.online, and
ws04.servername.online
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>A fix for this has now been deployed and our testing shows that credit card payment is now working normally, but we are watching the issue closely to ensure resolution. Please reach out to our Support via Live Chat, Phone or Email, if you are still encountering issues when making credit card payments.
INVESTIGATING: Apr/12/2023 06:40 AM EST
We are currently experiencing some issues with our payment processor preventing some orders to complete. Our team is currently investigating the problem and updates will be posted here regarding the issue.
We're sorry for the inconvenience this is causing at this time and are working to correct it as soon as possible.
]]>The emergency maintenance has been completed and R203 is operating normally again.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Apr/11/2023 4:10 AM EST
R203 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>We are still working on a permanent fix for the affected dedicated servers from Quadranet, services located on these servers may be affected and become inaccessible.
We sincerely apologize for the inconvenience caused.
Further updates will be posted once available. Thank you for your patience.
EMERGENCY MAINTENANCE: April/10/2023 - 8:30 PM EST
We will be having emergency maintenance performed on multiple servers from Quadranet and services located on these servers may be affected and become inaccessible.
We sincerely apologize for the inconvenience caused.
Further updates will be posted once available. Thank you for your patience.
]]>Our System Admins are still working on a permanent fix for the cause of the load and the temporary blocks to wp-cron and wp-login to mitigate the issue are still in place.
We sincerely apologize for any inconvenience caused.
We will post updates as soon as they are made available.
===============================================
EMERGENCY MAINTENANCE: April/10/2023 - 02:20 AM EST
S115 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once they are available. Thank you for being so patient.
]]>This has been identified by our server health team, and they are working to resolve the issue as soon as possible.
We sincerely apologize for the inconvenience that this might have caused. We will post further updates on this page until the issue is resolved.
]]>The issue with our DNS is now resolved and services should be working properly at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
INVESTIGATING: April/6/2023 08:00 AM EST
We are currently experiencing network connectivity issues with nameservers ns1 and ns2.hostpapa.com
This has been identified by our server health team, and they are working to resolve the issue as soon as possible.
We sincerely apologize for the inconvenience caused. We will post further updates on this page until the issue is resolved.
]]>Should you continue to have any issues, please don't hesitate to contact our support team via LiveChat, Phone, or Email/Support Ticket.
UPDATE: Apr/07/2023 12:00 AM EST
Our System Admins are still working on a permanent fix for the cause of the load and the temporary blocks to wp-cron and wp-login to mitigate the issue are still in place.
We sincerely apologize for any inconvenience caused.
We will post updates as soon as they are made available.
===============================================
UPDATE: Apr/06/2023 8:30 AM EST
The load has returned on the server and our System Admins have blocked the wp-cron and wp-login as part of the mitigation process.
We sincerely apologize for any inconvenience caused.
We will post updates once they are available. Thank you for being so patient.
===============================================
UPDATE: Apr/06/2023 8:10 AM EST
The load has been stable on the server and our System Admins have removed the blocks for wp-cron and wp-login as part of the mitigation process.
We appreciate your patience in this matter.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
===============================================
EMERGENCY MAINTENANCE: April/06/2023 - 6:40 AM EST
S115 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once they are available. Thank you for being so patient.
]]>HP313 is up and running at the moment.
We sincerely apologize for the inconvenience caused and really appreciate your patience during this period.
If you encounter any issues, do not hesitate to contact our support via chat, phone, or email.
UPDATE: Apr/07/2023 12:00 AM EST
Our System Admins are still working on the issues presented on this server and looking for a permanent fix for it.
We appreciate your patience during this time and we'll post new updates as soon as possible.
We sincerely apologize for any inconvenience caused.
===============================================
IDENTIFIED: Apr/06/2023 12:47 AM EDT
HP313 is experiencing high load issues that may affect the ability of clients to access services/accounts on that server.
This has been identified by our server health team, and they are working to resolve the issue as soon as possible.
We sincerely apologize for the inconvenience that this might have caused. We will post further updates on this page until the issue is resolved.
]]>S200 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The issue with our DNS is now resolved and services should be working properly at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
============================================================
INVESTIGATING: April/4/2023 11:33 PM EDT
We are currently experiencing network connectivity issues with nameservers ns1 and ns2.hostpapa.com
This has been identified by our server health team, and they are working to resolve the issue as soon as possible.
We sincerely apologize for the inconvenience caused. We will post further updates on this page until the issue is resolved.
]]>The load has been stable on the server and our System Admins have removed the blocks for wp-cron and wp-login as part of the mitigation process.
We appreciate your patience in this matter.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
===============================================
UPDATE: Apr/06/2023 12:00 AM EDT
Our System Admins are still working on a permanent fix for the issue.
We will post updates as soon as it is fully resolved. We apologize for the inconvenience caused.
===============================================
UPDATE: April/05/2023 - 6:50 PM EDT
Our System Admins are still working on the issues presented on this server and looking for a permanent fix for it.
We appreciate your patience during this time and we'll post new updates as soon as possible.
===============================================
UPDATE: April/04/2023 - 7:00 PM EDT
The access to wp-admin was enabled; for now, it's working as expected again.
Our System Admins are still working on other issues on this server.
We will keep you posted. Thanks for your understanding.
===============================================
UPDATE: Apr/04/2023 12:00 AM EDT
Our System Admins are still working on mitigating the issues in the server.
We will post further updates as made available.
===============================================
EMERGENCY MAINTENANCE: April/03/2023 - 3:30 PM EDT
S115 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once they are available. Thank you for being so patient.
]]>The emergency maintenance has been completed, and S115 is operating normally again.
Should you continue to have any issues, please don't hesitate to contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: April/03/2023 - 8:30 AM EDT
S115 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, and S115 is operating normally again.
Should you continue to have any issues, please don't hesitate to contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
UPDATE: Mar/31/2023 12:00 AM EDT
Our System Admins are still working on mitigating the issue with the server and applying a permanent fix.
We will post further updates as soon as made available.
============================================================
EMERGENCY MAINTENANCE: March/30/2023 - 4:50 PM EDT
S115 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>KVM116 and KVM101 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>S115 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>R140 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The issue with MSSQL in WS09 has been fixed and the server is up and running as expected.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
Thanks for your patience and sorry again for any inconvenience on your side.
===================================================================
INVESTIGATING: Mar/27/2023 7:23 PM EDT
Our Server Health team identified MSSQL issues with server WS09. They are working to resolve the issue as soon as possible.
This may affect the ability of clients to access services/accounts on that server. We sincerely apologize for the inconvenience caused.
We will post more information as soon as they are available.
]]>R200 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>Our System Admins are still working on finding a permanent fix. Once it is fully resolved and functional it will be closely monitored to ensure no other stability issues appear.
We sincerely apologize for the inconvenience and we appreciate your patience in this matter.
We will post further updates as soon as made available.
UPDATE: Mar/27/2023 - 4:00 AM EST
The server is still experiencing issues intermittently and our System Admins are continuously working on a permanent fix. They will continue to monitor the server to make sure that it is fully resolved and functional.
We sincerely apologize for the inconvenience and we appreciate your patience in this matter.
We will post further updates as soon as made available.
INVESTIGATING: Mar/26/2023 - 7:20 PM EST
WS08 is currently experiencing a networking issue and as such services located on these servers may be affected and become inaccessible. We sincerely apologize for the inconvenience caused.
Further updates will be posted once available. Thank you for your patience.
]]>R200 is up and running at the moment.
We sincerely apologize for the inconvenience caused and really appreciate your patience during this period.
If you encounter any issues, do not hesitate to contact our support via chat, phone, or email.
UPDATE: Mar/27/2023 - 9:00 AM EST
All Dedicated servers and Sxxx servers have been resolved with exception of the following list, which are still being worked on:
R200 - 204.44.192.14
And services located on these servers may be affected and become inaccessible. We sincerely apologize for the inconvenience caused.
Further updates will be posted once available. Thank you for your patience.
UPDATE: Mar/27/2023 - 4:00 AM EST
All Sxxx servers have been resolved with exception of the following list, which are still being worked on:
S120 - 204.44.192.35,
S139 - 204.44.192.54,
S110 - 204.44.192.22,
R200 - 204.44.192.14
And services located on these servers may be affected and become inaccessible. We sincerely apologize for the inconvenience caused.
Further updates will be posted once available. Thank you for your patience.
INVESTIGATING: Mar/26/2023 - 1:30 PM EST
We are currently experiencing some network connectivity issues with Sxxx and Dedicated servers.
This has been identified by our server health team, and they are working to resolve the issue as soon as possible.
We sincerely apologize for the inconvenience caused. We will post further updates on this page.
]]>The emergency maintenance has been completed, and KVM116 is operating normally again at this time. We are still monitoring to ensure stability
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
UPDATE: Mar/26/2023 - 9:30 AM EST
The server is still experiencing issues intermittently and our System Admins are continuously working on a permanent fix. They will continue to monitor the server to make sure that it is fully resolved and functional.
We sincerely apologize for the inconvenience and we appreciate your patience in this matter.
We will post further updates as soon as made available.
EMERGENCY MAINTENANCE: Mar/26/2023 - 8:15 AM EST
KVM116 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>HP240 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
FIXED: March/25/2023 - 3:25 PM EST
The emergency maintenance has been completed, and HP240 is operating normally again.
Should you continue to have any issues, please don't hesitate to contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
]]>HP272 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>HP303 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>HP304 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>We are currently experiencing network connectivity issues with nameservers ns1 and ns2.hostpapa.com
This has been identified by our server health team, and they are working to resolve the issue as soon as possible.
We sincerely apologize for the inconvenience caused. We will post further updates on this page until the issue is resolved.
]]>Our Server Health team will perform an emergency reboot on the server HP260.
Expected Impact: There will be downtime, but we will endeavor to keep this to a minimum for the duration of the change.
We are counting on your patience and understanding. We will inform here as soon as it is finished. Thanks for your comprehension.
]]>HP302 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>HP270 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed and S162 is operating normally again.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Mar/23/2023 2:00 AM EST
S162 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed and S160 is operating normally again.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Mar/22/2023 7:25 AM EST
S160 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed and S159 is operating normally again.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Mar/22/2023 4:00 AM EST
S159 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>Our System Admins will still monitor this server, nevertheless, we can confirm that it's up and running as expected and all access has been enabled again.
If you encounter any issues, do not hesitate to contact us immediately via phone, chat, or email.
Thanks one more time for your patience and understanding during this time.
==========================================================================
IDENTIFIED: Mar/22/2023 7:00 PM EDT
Our System Admins are still working continuously to resolve the issue as soon as possible. In the meantime, a temporary fix has been applied.
We will post updates as soon as made available.
==========================================================================
INVESTIGATING: Mar/22/2023 02:20 AM EDT
HP311 is experiencing high load issues that may affect the ability of clients to access services/accounts on that server.
This has been identified by our server health team, and they are working to resolve the issue as soon as possible.
We sincerely apologize for the inconvenience that this might have caused. We will post further updates on this page until the issue is resolved.
]]>S158 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>HP260 is currently having emergency maintenance performed on it, and as such, services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
]]>The emergency maintenance has been completed and S157 is operating normally again.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Mar/21/2023 7:00 AM EST
S157 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed and S156 is operating normally again.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Mar/21/2023 4:00 AM EST
S156 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed and S155 is operating normally again.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Mar/21/2023 2:00 AM EST
S155 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed and S154 is operating normally again.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Mar/20/2023 7:05 AM EST
S154 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>Our System Admins have already mitigated the issue and the server is operating normally again.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
========================================================
EMERGENCY MAINTENANCE: Mar/20/2023 5:15 AM EST
HP311 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed and S153 is operating normally again.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Mar/20/2023 5:00 AM EST
S153 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed and S152 is operating normally again.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Mar/20/2023 2:00 AM EST
S152 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>KVM109 node is experiencing issues at this time. Website and email content may be slow or unresponsive at this time. We're investigating the issue thoroughly at the moment.
We're sorry for any inconvenience this may have caused.
COMPLETED: Mar/18/2023 12:30 PM EST
The emergency maintenance has been completed, and KVM109 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
]]>The emergency maintenance has been completed and HP310 is operating normally again.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Mar/18/2023 3:40 AM EST
HP310 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed and S151 is operating normally again.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Mar/16/2023 4:00 AM EST
S151 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed and S150 is operating normally again.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Mar/16/2023 2:20 AM EST
S150 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed and S149 is operating normally again.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Mar/15/2023 5:00 AM EST
S149 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed and S148 is operating normally again.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Mar/15/2023 2:00 AM EST
S148 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed and S147 is operating normally again.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Mar/14/2023 4:00 AM EST
S147 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed and HP280 is operating normally again.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Mar/14/2023 2:45 AM EST
HP280 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed and S146 is operating normally again.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Mar/14/2023 2:00 AM EST
S146 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed and S145 is operating normally again.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Mar/13/2023 8:25 AM EST
S145 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed and S144 is operating normally again.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Mar/13/2023 4:00 AM EST
S144 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed and S143 is operating normally again.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: 2023-03-13 02:50 EST
S143 - is having emergency maintenance performed on it, and as such, services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once they are available.
Thank you for your patience.
]]>The emergency maintenance has been completed and r144 is operating normally again.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: 2023-03-10 08:32 AM EST
r144 is having emergency maintenance performed on it, and as such, services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once they are available.
Thank you for your patience.
]]>HP235 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
COMPLETED: Mar/10/2023 03:55 AM EST The emergency maintenance has been completed and HP235 is operating normally again.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
]]>Our System Admins are investigating an issue with HPP272 as it seems to be not responsive which may affect the accessibility of services hosted to it. They are working on a resolution as possible.
We sincerely apologize for the inconvenience caused.
]]>We are investigating an issue preventing users on Cluster A from logging into Webmail. Our Engineering team is already working on the resolution as soon as possible.
We sincerely apologize for the inconvenience caused. We will provide an update once we have additional information.
]]>The emergency maintenance has been completed and S142 is operating normally again.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Mar/09/2023 4:00 AM EST
S142 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed and S141 is operating normally again.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Mar/09/2023 2:00 AM EST
S141 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance on R141 is still underway, the server is in a stable state however there are still issues with the I/O and Apache, services may still be affected or inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
EMERGENCY MAINTENANCE: Mar/08/2023 08:00 AM EST
R141 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed and S136 is operating normally again.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Mar/08/2023 07:50 AM EST
S136 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed and S140 is operating normally again.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Mar/08/2023 07:00 AM EST
S140 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed and S138 is operating normally again.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Mar/08/2023 04:00 AM EST
S138 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>S137 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>S163 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>Our LiveChat system is currently experiencing some issues and you may not be able to use it properly at this time. We're investigating this currently and further updates will be provided here.
You can still reach us by phone or support ticket/email. Thank you for your patience and cooperation.
]]>R141 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>R141 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed and S135 is operating normally again.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Mar/07/2023 04:00 AM EST
S135 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, KVM101 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Mar/07/2023 4:00 AM EST
The VPS node KVM101 is experiencing issues at this time. Website and email content may be slow or unresponsive at this time. We're investigating the issue thoroughly at the moment.
We're sorry for any inconvenience this may have caused.
]]>The emergency maintenance has been completed and S134 is operating normally again.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Mar/07/2023 02:30 AM EST
S134 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed and R142 is operating normally again.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Mar/07/2023 02:00 AM EST
R142 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>R141 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed and S133 is operating normally again.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Mar/06/2023 07:00 AM EST
S133 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed and R202 is operating normally again.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Mar/06/2023 04:00 AM EST
R202 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed and R201 is operating normally again.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Mar/06/2023 03:00 AM EST
R201 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed and R137 is operating normally again.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Mar/06/2023 02:00 AM EST
R137 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>R135 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>HP272 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>S147 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>R125 is experiencing an issue that may affect some customers on that server.
This has been identified by our server health team, and they are working to resolve the issue as soon as possible.
Thank you for your patience and cooperation in regard to troubleshooting this issue. We will post further updates on this page until the issue is resolved.
]]>The following nodes hosting some of our VPS servers are experiencing issues at this time.
kvm250 to kvm261, c100 to c103, and ws02
Website and email content may be slow or unresponsive at this time. We're investigating the issue thoroughly at the moment.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>R140 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The maintenance has been completed by our technicians and all the features and files are functional again.
If you are still encountering any issues on your side, please, do not hesitate to contact us immediately for further investigation.
Sorry for all the inconvenience this might have caused you and thank you for your patience.
EMERGENCY MAINTENANCE: Mar/02/2023 8:00 AM EST
Our Engineering team will be performing emergency maintenance on our Outbound Mail system. During this period, SMTP connection on outgoing and sending out emails might be affected.
We sincerely apologize for the inconvenience this might have caused.
We will post further updates once available.
]]>The maintenance has been completed by our technicians and all the features and files are functional again.
If you are still encountering any issues on your side, please, do not hesitate to contact us immediately for further investigation.
Sorry for all the inconvenience this might have caused you and thank you for your patience.
EMERGENCY MAINTENANCE: Mar/02/2023 4:30 AM EST
Our Engineering team will be performing emergency maintenance on our Outbound Mail system. During this period, SMTP connection on outgoing and sending out emails might be affected.
We sincerely apologize for the inconvenience this might have caused.
We will post further updates once available.
]]>The emergency maintenance has been completed and S132 is operating normally again.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Mar/02/2023 4:00 AM EST
S132 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed and S131 is operating normally again.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Mar/02/2023 2:00 AM EST
S131 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The VPS node KVM109 is experiencing issues at this time. Website and email content may be slow or unresponsive at this time. We're investigating the issue thoroughly at the moment.
We're sorry for any inconvenience this may have caused.
]]>The engineering team has successfully completed the maintenance. Currently, we are no longer experiencing any delays or failures.
We appreciate your patience and understanding and we apologize for any inconvenience this might have caused you.
EMERGENCY MAINTENANCE: Mar/01/2023 08:50 AM EST
Our Engineering team will be performing emergency maintenance on our Papamail servers. During this time, access to webmail and incoming and outgoing emails might be affected.
We sincerely apologize for the inconvenience this might have caused.
We will post further updates once available.
]]>The emergency maintenance has been completed and S130 is operating normally again.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Mar/01/2023 7:00 AM EST
S130 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed and S129 is operating normally again.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Mar/01/2023 4:00 AM EST
S129 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>S128 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>R134 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed and S127 is operating normally again.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Feb/28/2023 7:00 AM EST
S127 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed and S126 is operating normally again.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Feb/28/2023 4:00 AM EST
S126 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed and S125 is operating normally again.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Feb/28/2023 2:25 AM EST
S125 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed and R138 is operating normally again.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Feb/28/2023 2:00 AM EST
R138 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>R128 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed and S124 is operating normally again.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Feb/27/2023 07:00 AM EST
S124 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed and S123 is operating normally again.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Feb/27/2023 04:00 AM EST
S123 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed and S118 is operating normally again.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Feb/27/2023 02:45 AM EST
S118 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed and R124 is operating normally again.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Feb/27/2023 2:00 AM EST
R124 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>R127 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>R129 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed and S113 is operating normally again.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Feb/23/2023 07:00 AM EST
S113 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed and S112 is operating normally again.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Feb/23/2023 04:00 AM EST
S112 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed and S111 is operating normally again.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Feb/23/2023 02:00 AM EST
S111 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed and R119 is operating normally again.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Feb/22/2023 10:00 AM EST
R119 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed and S109 is operating normally again.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Feb/22/2023 7:00 AM EST
S109 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed and S108 is operating normally again.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Feb/22/2023 4:00 AM EST
S108 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed and S107 is operating normally again.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Feb/22/2023 3:00 AM EST
S107 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>R123 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>R131 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>We will be having emergency maintenance performed on multiple servers from Quadranet (KVM250 to KVM259) and services located on these servers may be affected and become inaccessible.
We sincerely apologize for the inconvenience caused.
Further updates will be posted once available. Thank you for your patience.
]]>We will be having emergency maintenance performed on multiple servers from our European Datacenter:
KVM200, S200, S201, S202 and S203
And services located on these servers may be affected and become inaccessible. We sincerely apologize for the inconvenience caused.
Further updates will be posted once available. Thank you for your patience.
]]>The emergency maintenance has been completed and S106 is operating normally again.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Feb/21/2023 7:10 AM EST
S106 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed and S105 is operating normally again.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Feb/21/2023 4:00 AM EST
S105 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>EMERGENCY MAINTENANCE: Feb/21/2023 03:00 AM EST
We will be having emergency maintenance performed on multiple servers from our European Datacenter:
KVM200, S200, S201, S202 and S203
And services located on these servers may be affected and become inaccessible. We sincerely apologize for the inconvenience caused.
Further updates will be posted once available. Thank you for your patience.
]]>The emergency maintenance has been completed and S104 is operating normally again.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Feb/21/2023 3:00 AM EST
S104 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>R122 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>R139 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed and R120 is operating normally again.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Feb/20/2023 6:00 PM EST
R120 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, S103 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Feb/20/2023 7:00 AM EST
S103 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, HP343 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Feb/20/2023 4:00 AM EST
HP343 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, HP341 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Feb/20/2023 2:00 AM EST
HP341 is having emergency maintenance performed on it to permanently resolve some stability issues, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>HP339 is having emergency maintenance performed on it to permanently resolve some stability issues, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>HP310 is having emergency maintenance performed on it to permanently resolve some stability issues, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, HP307 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Feb/17/2023 10:10 AM EST
HP307 is having emergency maintenance performed on it to permanently resolve some stability issues, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, HP306 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Feb/17/2023 9:35 AM EST
HP306 is having emergency maintenance performed on it to permanently resolve some stability issues, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, HP306 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Feb/17/2023 3:00 AM EST
HP306 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>HP306 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, HP332 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Feb/16/2023 4:00 AM EST
HP332 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, HP331 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Feb/16/2023 2:00 AM EST
HP331 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>HP330 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>HP329 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>S203 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>HP306 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, S100 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Feb/15/2023 7:40 AM EST
S100 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, S102 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Feb/15/2023 7:00 AM EST
S102 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, HP328 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Feb/15/2023 4:00 AM EST
HP328 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, HP307 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Feb/15/2023 3:50 AM EST
HP307 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, HP327 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Feb/15/2023 3:00 AM EST
HP327 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, HP324 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Feb/15/2023 2:00 AM EST
HP324 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>HP323 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The engineering team has successfully completed the maintenance. Currently, we are no longer experiencing any delays or failures.
We appreciate your patience and understanding and we apologize for any inconvenience this might have caused you.
EMERGENCY MAINTENANCE Feb/14/2023 11:00 PM EST
Our Engineering team will be performing emergency maintenance on our Papamail servers. During this time, access to webmail and incoming and outgoing emails might be affected.
We sincerely apologize for the inconvenience this might have caused.
We will post further updates once available.
]]>S201 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed,S101 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Feb/14/2023 8:15 AM EST
S101 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The issue has been resolved. Thank you for your patience.
EMERGENCY MAINTENANCE: Feb/14/2023 7:25 AM EST
The Phone System is having emergency maintenance performed on it, and as such you may not be able to contact us via phone. You can still contact us via Chat or Ticket Systems.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, HP320 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Feb/14/2023 5:00 AM EST
HP320 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, HP318 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Feb/14/2023 2:35 AM EST
HP318 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, HP313 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Feb/14/2023 2:00 AM EST
HP313 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>HP311 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>We are experiencing issues with accessing emails hosted on our Papamail servers. Our Engineering team is already working on the resolution as soon as possible.
We sincerely apologize for the inconvenience caused. Further updates will be posted as soon as made available.
]]>S201 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, HP310 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Feb/13/2023 4:00 AM EST
HP310 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, HP306 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Feb/13/2023 2:15 AM EST
HP306 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>HP305 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>We sincerely apologize for the inconvenience this might cause.
]]>The emergency maintenance has been completed, HP303 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Feb/09/2023 4:00 AM EST
HP303 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, HP302 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Feb/09/2023 2:00 AM EST
HP302 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>HP294 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>HP292 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>HP340 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, HP288 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Feb/08/2023 5:15 AM EST
HP288 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, R139 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Feb/08/2023 3:30 AM EST
R139 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, HP287 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Feb/08/2023 2:00 AM EST
HP287 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, HP307 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
INVESTIGATING: Feb/08/2023 1:10 AM EST
HP307 is experiencing high load issues that may affect the ability of clients to access services/accounts on that server.
This has been identified by our server health team, and they are working to resolve the issue as soon as possible.
We sincerely apologize for the inconvenience this may have caused. We will post further updates on this page until the issue is resolved.
]]>HP286 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, HP335 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Feb/07/2023 10:00 AM EST
HP335 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, HP280 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Feb/07/2023 4:00 AM EST
HP280 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, HP278 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Feb/07/2023 3:00 AM EST
HP278 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, HP277 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Feb/07/2023 2:00 AM EST
HP277 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>HP274 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, HP334 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Feb/10/2023 10:00 AM EST
HP334 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, HP333 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Feb/06/2023 8:00 AM EST
HP333 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, HP272 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Feb/06/2023 3:40 AM EST
HP272 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, HP273 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Feb/06/2023 03:00 AM EST
HP273 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, HP270 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Feb/06/2023 2:00 AM EST
HP270 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>HP269 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>HP322 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, HP319 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Feb/02/2023 10:00 AM EST
HP319 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, HP263 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Feb/02/2023 4:00 AM EST
HP263 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, HP261 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Feb/02/2023 2:00 AM EST
HP261 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>HP267 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>HP259 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>HP296 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>HP314 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, HP312 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Feb/01/2023 10:25 AM EST
HP312 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, HP309 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Feb/01/2023 7:00 AM EST
HP309 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, HP254 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Feb/01/2023 4:00 AM EST
HP254 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>HP252 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>HP251 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>HP338 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>HP325 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>HP307 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>HP304 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, HP300 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Jan/31/2023 7:00 AM EST
HP300 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, HP247 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Jan/31/2023 3:00 AM EST
HP247 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, HP246 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Jan/31/2023 2:00 AM EST
HP246 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>HP245 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>HP298 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>HP290 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>HP283 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, HP285 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Jan/30/2023 10:00 AM EST
HP285 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, HP275 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Jan/30/2023 08:15 AM EST
HP275 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, HP242 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Jan/30/2023 03:00 AM EST
HP242 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, HP240 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
Jan/30/2023 02:00 AM EST
HP240 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>HP238 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, HP268 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
Jan/27/2023 5:20 AM EST
HP268 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>HP262 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>HP258 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>HP284 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, HP234 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Jan/26/2023 04:00 AM EST
HP234 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>HP232 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>HP235 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>HP215 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, HP230 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
HP230 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>The emergency maintenance has been completed, HP228 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Jan/25/2023 03:00 AM EST
HP228 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
]]>R125 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>HP225 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>HP213 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>HP337 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
]]>HP336 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
]]>HP279 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
]]>The emergency maintenance has been completed, KVM117 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: JAN/24/2023 9:10 AM EST
KVM117 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
]]>The emergency maintenance has been completed, HP271 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Jan/24/2023 09:00 AM EST
HP271 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
]]>The emergency maintenance has been completed, HP224 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Jan/24/2023 05:00 AM EST
HP224 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
]]>HP217 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
]]>The maintenance has been completed by our technicians and all the features and files are functional again.
If you are still encountering any issues on your side, please, do not hesitate to contact us immediately for a further investigation.
Sorry for all the inconvenience this might have caused you and thanks for your patience.
Jan/24/2023 12:05 AM EST
We will be having emergency maintenance performed on multiple servers:
ws1.korax.net, ws2.korax.net, wsd7.korax.net, wsd8.korax.net, and wsd9.korax.net
And services located on these servers may be affected and become inaccessible. We sincerely apologize for the inconvenience caused.
Further updates will be posted once available. Thank you for your patience.
]]>We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
]]>HP297 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
]]>HP289 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
]]>HP265 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
]]>HP257 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
]]>The emergency maintenance has been completed, HP249 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Jan/23/2023 08:00 AM EST
HP249 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
]]>The emergency maintenance has been completed, HP212 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Jan/23/2023 04:50 AM EST
HP212 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
]]>The emergency maintenance has been completed, HP211 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Jan/23/2023 01:30 AM EST
HP211 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
]]>HP210 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
]]>The emergency maintenance has been completed, wcf01 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Jan/23/2023 12:46 AM EST
wcf01.servername.online is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
]]>HP316 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
]]>HP264 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
]]>R132 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
]]>ws06.servername.online, ws07.servername.online, ws08.servername.online, ws09.servername.online, ws10.servername.online, ws11.servername.online
And services located on these servers may be affected and become inaccessible. We sincerely apologize for the inconvenience caused.
Further updates will be posted once available. Thank you for your patience.
]]>The maintenance has been completed by our technicians and all the features and files are functional again.
If you are still encountering any issues on your side, please, do not hesitate to contact us immediately for further investigation.
Sorry for all the inconvenience this might have caused you and thank you for your patience.
Jan/19/2023 11:00 PM EST
Our Engineering team will be performing emergency maintenance on our Outbound Mail Filtering system. During this period, sending out emails might be affected and will be delivered once the maintenance is completed.
We sincerely apologize for the inconvenience this might have caused.
We will post further updates once available.
]]>The maintenance has been completed by our technicians and all the features and files are functional again.
If you are still encountering any issues on your side, please, do not hesitate to contact us immediately for a further investigation.
Sorry for all the inconvenience this might have caused you and thanks for the patience.
Jan/18/2023 11:15 PM EST
We will be having emergency maintenance performed on multiple servers:
ws01.servername.online, ws02.servername.online, ws03.servername.online, ws04.servername.online, ws05.servername.online
And services located on these servers may be affected and become inaccessible. We sincerely apologize for the inconvenience caused.
Further updates will be posted once available. Thank you for your patience.
]]>KVM106 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
]]>KVM106 is having an emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
]]>Our Engineering team will be performing emergency maintenance on our Papamail servers which will primarily address certain issues related to webmail contacts. During this time, access to webmail and incoming and outgoing emails might be affected.
We sincerely apologize for the inconvenience this might have caused.
We will post further updates once available.
]]>The emergency maintenance has been completed, HP219 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Jan/17/2023 10:00 AM EST
HP219 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
]]>The emergency maintenance has been completed, HP209 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Jan/17/2023 05:00 AM EST
HP209 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
]]>The emergency maintenance has been completed, HP299 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Jan/17/2023 03:00 AM EST
HP299 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
]]>The emergency maintenance has been completed, HP276 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Jan/17/2023 -01:01 AM EST
HP276 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
]]>HP282 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
]]>HP281 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
]]>HP293 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
]]>HP321 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
]]>The emergency maintenance has been completed, HP214 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Jan/16/2022 8:00 AM EST
HP214 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
]]>KVM127 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
COMPLETED: Jan/14/2023 5:30 PM EST
The emergency maintenance has been completed, and KVM127 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
]]>We are currently having emergency maintenance on the ticketing and dashboard systems, downtime is expected during this time.
More updates will be posted as they are available. We sincerely apologize for the inconvenience that this has caused.
Thank you for your understanding.
]]>Our System Admins are performing emergency maintenance to our email filter software. During this maintenance window, mail delivery might be impacted such as incoming and outgoing emails.
We sincerely apologize for the inconvenience that this might cause.
We will provide further updates once made available.
]]>HP268 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
]]>HP253 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
]]>HP347 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
]]>We are still investigating the current issues with our carrier to restore service. In the meantime, we ask North American customers to please use +1-905-315-3455 to contact us.
We're sorry for the inconvenience.
You can also contact us via our ticket system, by email and via LiveChat support at our website (https://www.hostpapa.com).
INVESTIGATING JAN/11/2023 11:00 AM
We are aware that our North American toll-free number 1-888-959-7272 is currently not working correctly. We are checking with our carrier to restore service. In the meantime, we ask North American customers to please use +1-905-315-3455 to contact us.
We're sorry for the inconvenience.
You can also contact us via our ticket system, by email and via LiveChat support at our website (https://www.hostpapa.com).
]]>HP260 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
]]>HP239 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
]]>HP218 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
]]>Papamail webmail (Basic Email and Advanced Email) is currently having emergency maintenance performed on it by our Engineering team. Logging in to webmail may not be available during this time.
During the maintenance window, users may experience intermittent delays in sending or receiving mail via IMAP, POP, and Webmail.
We apologize for the inconvenience that this might cause.
We will post further updates as soon as they are made available.
]]>The emergency maintenance has been completed,HP250 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Jan/10/2022 7:10 AM EST
HP250 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
]]>HP295 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
]]>The emergency maintenance has been completed,HP229 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Jan/09/2022 3:55 AM EST
HP229 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
]]>The emergency maintenance has been completed,HP226 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Jan/09/2022 3:00 AM EST
HP226 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
]]>We are currently having emergency maintenance on the dashboard system, downtime is expected during this time.
More updates will be posted as they are available. We sincerely apologize for the inconvenience that this has caused.
Thank you for your understanding.
]]>The dashboard and ticketing systems have been successfully fixed, should you have issues make sure to contact our support team via LiveChat or Phone. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
Thank you for your understanding.
UPDATE: Jan/06/2023 03:55 AM EST
The current issue with the Dashboard and Ticketing systems are still being looked into it, we are working towards fixing this, we appreciate your patience during this time.
INVESTIGATING: Jan/06/2023 12:35 AM EST
We are currently having emergency maintenance on the ticketing and dashboard systems, downtime is expected during this time.
More updates will be posted as they are available. We sincerely apologize for the inconvenience that this has caused.
Thank you for your understanding.
]]>We are currently experiencing network connectivity issues with nameservers ns1/ns2-hp.
This has been identified by our server health team, and they are working to resolve the issue as soon as possible.
We sincerely apologize for the inconvenience caused. We will post further updates on this page until the issue is resolved.
]]>The emergency maintenance has been completed, KVM107 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Dec/24/2022 5:30 PM EST
KVM107 is having another emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
]]>The emergency maintenance has been completed, KVM107 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Dec/24/2022 4:00 PM EST
KVM107 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
]]>The emergency maintenance has been completed,HP306 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Dec/23/2022 5:35 AM EST
HP306 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
]]>HP283 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
]]>HP303 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
]]>Our Server Health team identified MySQL issues with server S142. They are working to resolve the issue as soon as possible.
This may affect the ability of clients to access services/accounts on that server. We sincerely apologize for the inconvenience caused.
We will post more information as soon as they are available.
]]>We are aware that our North American toll-free number 1-888-959-7272 is currently not working correctly. We are checking with our carrier to restore service. In the meantime, we ask North American customers to please use 905-315-3455 to contact us.
We're sorry for the inconvenience.
You can also contact us via our ticket system, by email and via LiveChat support at our website (https://www.hostpapa.com).
]]>R132 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
]]>The emergency maintenance has been completed, KVM104 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Dec/14/2022 09:20 AM EST
KVM104 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
]]>R132 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
]]>The emergency maintenance has been completed, R132 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Dec/13/2022 04:10 AM EST
R132 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
]]>The emergency maintenance has been completed, R132 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Dec/12/2022 03:00 AM EST
R132 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
]]>Minimal to no downtime is expected as we are doing a live transfer of the hosted accounts.
IMPORTANT: If you are using hp266.hostpapa.com or 69.90.66.150 as the incoming/outgoing server in your email client(s) or device(s), please change that with either mail.yourdomainname.com (where you would replace “yourdomainname.com” with the domain of the email address you are setting up) or to hp268.hostpapa.com. If you are using an external email service, no changes are required.
]]>We are aware that our North American toll-free number 1-888-959-7272 is currently not working correctly. We are working with our carrier to restore service. In the meantime, we ask North American customers to please use 905-315-3455 to contact us. .
We're sorry for the inconvenience.
You can also contact us via our ticket system, by email and via LiveChat support at our website (https://www.hostpapa.com).
]]>The emergency maintenance has been completed, R132 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Dec/08/2022 04:45 AM EST
R132 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
]]>S202 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
]]>The emergency maintenance has been completed, HP303 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Dec/01/2022 09:25 AM EST
HP303 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
]]>The emergency maintenance has been completed, and HP232 is operating normally again at this time.
We appreciate your patience and understanding during this task. If you encounter any issues, do not hesitate to contact us immediately.
EMERGENCY MAINTENANCE: Dec/01/2022 08:30 AM EST
Our Server Health team will perform an emergency reboot on the server HP232.
Expected Impact: There will be downtime, but we will endeavor to keep this to a minimum for the duration of the change.
We are counting on your patience and understanding. We will inform here as soon as it is finished. Thanks for your comprehension.
]]>HP256 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
]]>The emergency maintenance has been completed, S122 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
Started: Nov/30/2022 02:55 AM EST
S122 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
]]>The emergency maintenance has been completed, HP256 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Nov/29/2022 09:00 AM EST
HP256 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
]]>The dashboard and ticketing systems have been successfully fixed, should you have issues make sure to contact our support team via LiveChat or Phone. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
Thank you for your understanding.
INVESTIGATING Nov/29/2022 04:05 AM EST
We are currently having emergency maintenance on the ticketing and dashboard systems, downtime is expected during this time.
More updates will be posted as they are available. Thank you for your understanding.
]]>We are currently performing an upgrade on the ticketing and dashboard systems, the estimated downtime is around 1 hour.
More updates will be posted as they are available. Thank you for your understanding.
]]>HP266 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
]]>HP266 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
]]>HP266 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
]]>The dashboard and ticketing systems have been successfully updated, some remaining issues are being investigated, and updates will follow once they are resolved.
Thank you for your understanding.
INVESTIGATING Nov/23/2022 05:00 AM EST
We are currently performing an upgrade on the ticketing and dashboard systems, the estimated downtime is around 1 hour.
More updates will be posted as they are available. Thank you for your understanding.
]]>The emergency maintenance has been completed, HP303 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Nov/23/2022 03:50 AM EST
HP303 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
]]>HP328 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
]]>KVM104 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
]]>The emergency maintenance has been completed, HP303 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Nov/17/2022 03:10 AM EST
HP303 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
]]>The emergency maintenance has been completed, HP254 and HP256 are operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Nov/16/2022 01:30 PM EST
HP254 and HP256 are currently having emergency maintenance performed on them, and as such services located on those servers may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
]]>The emergency maintenance has been completed, KVM133 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Nov/16/2022 03:40 AM EST
KVM133 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
]]>HP316 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
]]>During the maintenance window, users may experience intermittent delays in sending or receiving mail via IMAP, POP, and Webmail.
We apologize for the inconvenience that this might cause.
We will post further updates as soon as they are made available.
]]>The emergency maintenance has been completed, HP212 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Nov/11/2022 04:00 AM EST
HP212 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
]]>The emergency maintenance has been completed, HP303 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Nov/10/2022 02:50 AM EST
HP303 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
]]>We apologize for the inconvenience that this might cause.
We will post further updates as soon as they are made available.
]]>HP291 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
]]>HP306 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
]]>KVM114 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
]]>The emergency maintenance has been completed, HP306 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Nov/03/2022 06:05 AM EST
HP306 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
]]>The emergency maintenance has been completed, HP303 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Nov/03/2022 05:15 AM EST
HP303 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
]]>The emergency maintenance has been completed, HP305 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Nov/03/2022 03:50 AM EST
HP305 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
]]>KVM172 will be having emergency maintenance performed on it and as such services located on this server may be affected and become inaccessible. We sincerely apologize for the inconvenience caused.
Further updates will be posted once available. Thank you for your patience.
]]>The emergency maintenance has been completed, HP328 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Oct/24/2022 10:20 AM EST
HP328 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
]]>The emergency maintenance has been completed for KVM101, it is operating normally again at this time.
The emergency maintenance for KVM133 is still ongoing, more updates will follow.
EMERGENCY MAINTENANCE: Oct/24/2022 09:15 AM EST
KVM101 & KVM133 will be having emergency maintenance performed on it and as such services located on this server may be affected and become inaccessible. We sincerely apologize for the inconvenience caused.
Further updates will be posted once available. Thank you for your patience.
]]>Start, Plus, Pro, Ultra, WP Start, WP Plus, WP Pro, and WP Ultra.
Our Engineering team is aware of the issue and working on a resolution as soon as possible. Further updates will be posted here.
We sincerely apologized for the inconvenience caused.
]]>We sincerely apologize for the inconvenience this might cause.
]]>The issue has been resolved. Thank you for your patience.
INVESTIGATING Oct/18/2022 01:00 AM
We have identified an issue with our voice support phone lines that are affecting incoming and outgoing calls. You may not be able to contact us via phone.
This is being investigated, and we will update this status page periodically until resolved.
We're sorry for the inconvenience. You can still contact support via our ticket system, by email, and via LiveChat support at our website (https://www.hostpapa.com).
]]>We are aware that our North American toll-free number 1-888-959-7272 is currently not working correctly. We are working with our carrier to restore service. In the meantime, we ask North American customers to please use 905-315-3455 to contact us. .
We're sorry for the inconvenience.
You can also contact us via our ticket system, by email and via LiveChat support at our website (https://www.hostpapa.com).
]]>S119 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
Further updates will be posted once available. Thanks for your patience.
]]>This has been identified by our server health team, and they are working to resolve the issue as soon as possible.
We sincerely apologize for the inconvenience this may have caused. We will post further updates on this page until the issue is resolved.
]]>WS10 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
]]>This is now resolved. Thanks for your kind patience and for your effort regarding this matter.
If you are still experiencing issues with your account access, website, emails, etc., please contact our Support team through Live Chat, Phone, or Email support@hostpapasupport.com
===============================================================
INVESTIGATING: Oct/05/2022 6:42 PM EDT
KVM101 is experiencing high load issues that may affect the ability of clients to access services/accounts on that server.
This has been identified by our server health team, and they are working to resolve the issue as soon as possible.
Thank you for your patience and cooperation in regard to troubleshooting this issue. We will post further updates on this page until the issue is resolved.
]]>The maintenance has been completed by our technicians and all the features and files are functional again.
If you are still encountering any issues on your side, please, do not hesitate to contact us immediately for a further investigation.
Sorry for all the inconvenience this might have caused you and thanks for the patience.
EMERGENCY MAINTENANCE: Oct/05/2022 01:15 AM EST
We will be having emergency maintenance performed on multiple servers:
wcf01.servername.online, ws1.korax.net, ws2.korax.net, wsd7.korax.net, wsd8.korax.net, wsd9.korax.net
And services located on these servers may be affected and become inaccessible. We sincerely apologize for the inconvenience caused.
Further updates will be posted once available. Thank you for your patience.
]]>The maintenance has been completed by our technicians and all the features and files are functional again.
If you are still encountering any issues on your side, please, do not hesitate to contact us immediately for a further investigation.
Sorry for all the inconvenience this might have caused you and thanks for the patience.
EMERGENCY MAINTENANCE: Oct/04/2022 01:47 AM EST
We will be having emergency maintenance performed on multiple servers (WS04, WS05, WS06, WS07, WS08, and WS09), and services located on these servers may be affected and become inaccessible. We sincerely apologize for the inconvenience caused.
Further updates will be posted once available. Thank you for your patience.
]]>The maintenance has been completed by our technicians and all the features and files are functional again.
If you are still encountering any issues on your side, please, do not hesitate to contact us immediately for a further investigation.
Sorry for all the inconvenience this might have caused you and thanks for the patience.
EMERGENCY MAINTENANCE: Oct/03/2022 01:47 AM EST
We will be having emergency maintenance performed on it, and multiple servers (ws01,ws02, and ws03) and services located on these servers may be affected and become inaccessible. We sincerely apologize for the inconvenience caused.
Further updates will be posted once available. Thank you for your patience.
]]>KVM253will be having emergency maintenance performed on it and multiple servers and services located on these server may be affected and become inaccessible. We sincerely apologize for the inconvenience caused.
Further updates will be posted once available. Thank you for your patience.
]]>We are currently experiencing inbound mail delays on Cluster A. Our engineering team is investigating the issue.
Both Basic and Advanced email services are affected by this.
We appreciate your patience and understanding.
]]>hp315 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
]]>s110 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
]]>The Scheduled maintenance for the Website builder interface is started and the Website Builder interface will be unavailable during the maintenance.
Published websites are not affected and accessible but only the Website Builder interface is unavailable.
Further updates will be posted once available. Thank you again for your patience.
COMPLETED: Sep/17/2022 6:10 PM EDT
The Scheduled maintenance has been completed for the Website builder and all services are normal once again.
Should you have any issues however please do contact our 24/7 Support team via LiveChat, Phone or Email/Support Ticket at any time!
]]>hp243 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
]]>hp241 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
]]>R126 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
]]>HP244 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you for your patience.
]]>R121 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
]]>HP236 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
]]>HP233 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible. We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
]]>The issue was fixed by our technicians and all the features and files are functional again.
If you are still encountering any issues on your side, please, do not hesitate to contact us immediately for a further investigation.
Sorry for all the inconvenience this might have caused you and thanks for the patience.
UPDATE: Sep/13/2022 5:30 PM EDT
Due to the complexity of the issue, we will put this server under observation for 48h. You can still access PHP files as mentioned below as our technicians work to fix the issue presented with the HP310 server.
As soon as we can, we'll post a new update in this thread. Thanks for your understanding.
UPDATE: Sep/13/2022 12:15 PM EDT
xmlrpc.php and wp-login.php are disabled right now , so if you want to use any of those PHP files, you can rename them by SFTP or cPanel file manager while we work on this matter.
We'll post here as soon as the problem is fixed. Thanks for your patience.
EMERGENCY MAINTENANCE: Sep/13/2022 11:15 AM EDT
HP310 will be having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible. We sincerely apologize for the inconvenience caused.
Further updates will be posted once available. Thank you for your patience.
]]>The emergency maintenance has been completed, R132 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Sep/09/2022 08:47 AM EST
R132 will be having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible. We sincerely apologize for the inconvenience caused.
Further updates will be posted once available. Thank you for your patience.
]]>The emergency maintenance has been completed, HP262 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Sep/09/2022 08:35 AM EST
HP262 will be having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible. We sincerely apologize for the inconvenience caused.
Further updates will be posted once available. Thank you for your patience.
]]>The emergency maintenance has been completed, HP297 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Sep/09/2022 08:25 AM EST
HP297 will be having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible. We sincerely apologize for the inconvenience caused.
Further updates will be posted once available. Thank you for your patience.
]]>Korax's INT2 server is currently experiencing issues and may result in servers loading slower than normal.
Services connected with INT2 are affected, which does include some Internal Servers, the AMS Control Panel (such as viewing email storage / php options) as well as internal staff tools/access. Websites and Email are currently unaffected. We are working as quickly as possible to resolve this issue will continue to provide updates as available and do thank you for your patience.
Further updates will be posted here.
]]>HP308 will be having emergency maintenance performed on it and as such services located on this server may be affected and become inaccessible. We sincerely apologize for the inconvenience caused.
Further updates will be posted once available. Thank you for your patience.
]]>The issue was fixed by our technicians and all the servers are functional again.
If you are still encountering any issues on your side, please, do not hesitate to contact us immediately for a further investigation.
Sorry for all the inconvenience this might have caused you and thanks for the patience.
INVESTIGATING: SEP/05/2022 - 02:50 PM EDT
Multiple dedicated servers are experiencing some connectivity issues that may affect the ability of clients to access services/accounts on these servers.
This has been identified by our server health team, and they are working to resolve the issue as soon as possible.
Further updates will be posted here.
We sincerely apologize for the inconvenience.
]]>This issue was fixed by our technicians and all the servers are functional again.
If you encounter any issues on your side, please, do not hesitate to contact us immediately for a further investigation.
Sorry for all the inconvenience this might have caused you and thanks for the patience.
IDENTIFIED: SEP/5/2022 03:40 AM EST
The issue is ongoing, the cause has been identified and our server health team is working on applying a fix.
Further updates will be posted here.
We sincerely apologize for the inconvenience.
INVESTIGATING: SEP/4/2022 06:30 PM EST
Multiple dedicated servers are experiencing some connectivity issues that may affect the ability of clients to access services/accounts on these servers.
This has been identified by our server health team, and they are working to resolve the issue as soon as possible.
Further updates will be posted here.
We sincerely apologize for the inconvenience.
]]>This issue was fixed by our technicians and all the servers must be functional again.
If you encounter any issues on your side, please, do not hesitate to contact us immediately for a further investigation.
Sorry for all the inconvenience this might have caused you and thanks for the patience.
Multiple servers are experiencing some connectivity issues that may affect the ability of clients to access services/accounts on these servers.
Servers in question: S200, S201, S202, S203, KVM200
This has been identified by our server health team, and they are working to resolve the issue as soon as possible.
Further updates will be posted here.
We sincerely apologize for the inconvenience.
]]>Our engineering team has fixed the issue. If you are still experiencing issues with your emails, please contact our Support team through Live Chat, Phone, or Email support@hostpapasupport.com
Thank you for your patience in this matter.
INVESTIGATING: Aug/22/2021 09:10 AM EST
We are currently experiencing login issues with HostPapa Basic/Advanced email accounts.
We are investigating this at this time, and will provide updates as they are available.
Thank you for your patience.
]]>At 4:00 AM EST on August 18, 2022, we began experiencing service interruptions on our hosted email service. Mailbox users experienced errors or timeouts when attempting to access their mailboxes or send emails. Some also experienced delays in receiving emails. Our email service is now stable and functioning normally. We want to confirm that:
There has been no email loss!! Outbound emails that had failed to send during this time have now been successfully sent. We are currently working through a queue of backlogged inbound emails, which we expect to have cleared in the next few hours.
Moving forward, since the issue began, our engineering team has been focused on restoring functionality to expected levels. Now that the service is operational, we are investigating the root cause. Full details will be provided as soon as possible.
We sincerely apologize for the upset that this incident has caused you and your customers. We failed to deliver the level of service you deserve, and we are committed to doing better.
MONITORING: AUG/18/2022 - 5:20 PM EST
Cluster A IMAP, outbound, webmail and MAC are back online.
Inbound email is going to be seeing delays as backlog from this morning is still processing. Our engineers will be monitoring the situation.
UPDATE - STILL INVESTIGATING: AUG/18/2022 - 4:30 PM EST
We are currently experiencing intermittent service interruptions of our hosted email service. We are actively working to resolve this issue. We sincerely apologize for the upset to both you and your customers.
What’s happening: At 4:00 AM EST, our Specialists found out an intermittent failure to access mailboxes on our Papamail service. As a result, users experienced and continue to experience errors or timeouts when attempting to access their mailbox or send emails. Some are also experiencing delays in receiving emails.
You may continue to experience delays in receiving emails, as well as failures or errors when logging in or sending emails.
However, there will be no email loss:
Why did this happen? At this time, we’re focusing all our resources on restoring functionality to expected levels. Full details will be provided with you as soon as possible.
What is the path toward resolution? Currently, we are focused on performing discrete component diagnostics. As components are reconfigured and added back to the platform, service will gradually return to normal levels.
Right now, we cannot offer an expected time of resolution. That said, our troubleshooting efforts have provided valuable insights, and we are progressing toward a full recovery.
Once again, we're really sorry and apologize for all the inconvenience caused on your side. Thanks for the patience so far!
NEW UPDATE - INVESTIGATING: AUG/18/2022 - 3:20 PM EST
Our engineers continue to work toward mitigating impact and restoring services.
We will continue to provide updates as they come. IMAP/Webmail connection and sending/receiving is still intermittent at this time.
UPDATE - INVESTIGATING: AUG/18/2022 - 12:20 PM EST
At this time we have seen some improvements overall but are still experiencing intermittent issues with a subset of users being able to send/receive and login via IMAP/webmail.
Our team continues to work towards to restore services. We appreciate your continued patience.
INVESTIGATING: AUG/18/2022 - 9:00 AM EST
Some users may experience issues with inbound and outbound mail on PapaMail (Basic/Advanced Email). Our engineering team is investigating the issue.
We will provide an update once we have additional information. Thanks for your understanding.
]]>Our engineering team has fixed the issue. If you are still experiencing issues with your emails, please contact our Support team through Live Chat, Phone, or Email support@hostpapasupport.com
Thank you for your patience in this matter.
INVESTIGATING: AUG/18/2022 - 4:00 AM EST
Some users may experience issues with inbound and outbound mail on PapaMail (Basic/Advanced Email). Our engineering team is investigating the issue.
We will provide an update once we have additional information. Thanks for your understanding.
]]>The emergency maintenance has been completed, all servers are operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Aug/11/2022 01:50 AM EST
The below servers will be having emergency maintenance performed on them:
wcf01.servername.online, ws1.korax.net, ws2.korax.net, wsd7.korax.net, wsd8.korax.net, wsd9.korax.net
And as such services located on these servers may be affected and become inaccessible. We sincerely apologize for the inconvenience caused.
Further updates will be posted once available. Thank you for your patience.
]]>The emergency maintenance has been completed,WS07, WS08, and WS09 are operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Aug/10/2022 01:15 AM EST
WS07, WS08, and WS09 will be having emergency maintenance performed on it, and as such services located on these servers may be affected and become inaccessible. We sincerely apologize for the inconvenience caused.
Further updates will be posted once available. Thank you for your patience.
]]>The emergency maintenance has been completed, WS04, WS05 and WS06 are operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
UPDATE: Aug/09/2022 04:05 AM EST
The emergency maintenance has been completed for WS04 & WS05 are operating normally again at this time.
WS06 is still undergoing maintenance, more updates will be posted once this is completed.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Aug/09/2022 02:05 AM EST
WS04, WS05 and WS06 will be having emergency maintenance performed on it, and as such services located on these servers may be affected and become inaccessible. We sincerely apologize for the inconvenience caused.
Further updates will be posted once available. Thank you for your patience.
]]>The emergency maintenance has been completed, WS01, WS02 and WS03 are operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Aug/08/2022 01:50 AM EST
WS01, WS02 and WS03 will be having emergency maintenance performed on it, and as such services located on these servers may be affected and become inaccessible. We sincerely apologize for the inconvenience caused.
Further updates will be posted once available. Thank you for your patience.
]]>The issue has been resolved and WCF01 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone or Email/Support Ticket. You can find all our contact info at www.hostpapa.com.
Once again, thanks for your patience and comprehension.
ONGOING: July/30/2022 12:00 AM EST
Our Network Admins are still working continuously to resolve the issue with the connection as soon as possible.
We will post further updates as soon as they are made available.
INVESTIGATING: July/29/2022 05:30 PM EST
WCF01 is currently experiencing a networking issue and as such, services on this server may be affected and become inaccessible. Our Network Admins are working to resolve the issue as soon as possible. We sincerely apologize for the inconvenience caused.
Further updates will be posted once available. We appreciate your patience.
]]>Our engineering team has fixed the issue. If you are still experiencing issues with your emails, please contact our Support team through Live Chat, Phone, or Email support@hostpapasupport.com
Thank you for your patience in this matter.
INVESTIGATING: JUL/28/2022 - 5:10 PM EST
Some users may experience issues with inbound and outbound mail on PapaMail (Basic/Advanced Email). Our engineering team is investigating the issue.
We will provide an update once we have additional information. Thanks for your understanding.
]]>This incident with LiveChat has been resolved.
If you encounter any issues on your end, don't hesitate to reach us by phone or email to let us know.
Thanks for your patience and understanding.
INVESTIGATING: July/25/2022 3:00 AM EST
Our LiveChat system is currently experiencing some issues and you may not be able to use it at this time. We're investigating this currently and further updates will be provided here.
You can still reach us by phone or support ticket/email. Thank you for your patience and cooperation.
]]>Our engineering team has fixed the issue. If you are still experiencing issues with your emails, please contact our Support team through Live Chat, Phone, or Email support@hostpapasupport.com
Thank you for your patience in this matter.
INVESTIGATING: Jul/22/2021 03:25 AM EST
We are currently experiencing login issues with HostPapa Basic/Advanced email accounts.
We are investigating this at this time, and will provide updates as they are available.
Thank you for your patience.
]]>HP255 will be having emergency maintenance performed on it and as such services located on this server may be affected and become inaccessible. We sincerely apologize for the inconvenience caused.
Further updates will be posted once available. Thank you for your patience.
]]>This task has been completed.
Once again, we apologize for any inconvenience and our Support is here 24/7 in case you need any additional assistance.
EMERGENCY MAINTENANCE: July/20/2022 10:50 AM EST
KVM119 will be having emergency maintenance performed on it and as such services located on this server may be affected and become inaccessible. We sincerely apologize for the inconvenience caused.
Further updates will be posted once available. Thank you for your patience.
]]>This task has been completed.
Once again, we apologize for any inconvenience and our Support is here 24/7 in case you need any additional assistance.
EMERGENCY MAINTENANCE: July/20/2022 09:30 AM EST
WS08 is currently experiencing a networking issue and as such services located on these servers may be affected and become inaccessible. We sincerely apologize for the inconvenience caused.
Further updates will be posted once available. Thank you for your patience.
]]>This task has been completed.
Once again, we apologize for any inconvenience and our Support is here 24/7 in case you need any additional assistance.
EMERGENCY MAINTENANCE: July/20/2022 09:15 AM EST
KVM121 will be having emergency maintenance performed on it and as such services located on this server may be affected and become inaccessible. We sincerely apologize for the inconvenience caused.
Further updates will be posted once available. Thank you for your patience.
]]>The issue has been resolved and KVM121 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone or Email/Support Ticket. You can find all our contact info at www.hostpapa.com.
Once again, thanks for your patience and comprehension.
IDENTIFIED: July/16/2022 2:45 PM EST
KVM121 is experiencing an issue that may affect some customers with VPS on that server.
This has been identified by our server health team, and they are working to resolve the issue as soon as possible.
Thank you for your patience and cooperation in regard to troubleshooting this issue. We will post further updates on this page until the issue is resolved.
]]>The engineering team has successfully resolved. Currently, we are no longer experiencing any delays or failures.
We appreciate your patience and understanding and we apologize for any inconvenience this might have caused you.
INVESTIGATING: July/15/2022 11:00 PM EST
We are experiencing a degradation in service for mail.papamail.net. Users may experience issues with receiving, sending, and logging in to the Webmail portal. Our Engineering team has been engaged, and they are currently investigating the issue.
Thank you for your patience and understanding while it's being resolved. We sincerely apologize for the inconvenience caused.
]]>We are experiencing issues with accessing HostPapa Dashboard. Users who are trying to log in might receive a "Technical Problem" or "Authenticating Failure". Our Engineering team is already aware and working on the issue. We will post further updates as they are made available.
We sincerely apologize for the inconvenience caused.
]]>The emergency maintenance has been completed, and HP231 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: JUL 14th, 2022 - 02:10 PM EST
HP231 will be having emergency maintenance performed on it and as such services located on this server may be affected and become inaccessible. We sincerely apologize for the inconvenience caused.
Further updates will be posted once available. Thank you for your patience.
]]>The emergency maintenance has been completed, and HP227 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: JUL 14th, 2022 - 01:25 PM EST
HP227 will be having emergency maintenance performed on it and as such services located on this server may be affected and become inaccessible. We sincerely apologize for the inconvenience caused.
Further updates will be posted once available. Thank you for your patience.
]]>HP223 will be having emergency maintenance performed on it and as such services located on this server may be affected and become inaccessible. We sincerely apologize for the inconvenience caused.
Further updates will be posted once available. Thank you for your patience.
]]>HP301 will be having emergency maintenance performed on it and as such services located on this server may be affected and become inaccessible. We sincerely apologize for the inconvenience caused.
Further updates will be posted once available. Thank you for your patience.
]]>Our engineering team has fixed the issue. If you are still experiencing issues with your emails, please contact our Support team through Live Chat, Phone, or Email support@hostpapasupport.com
Thank you for your patience in this matter.
INVESTIGATING: Jul/11/2021 05:20 AM EST
We are currently experiencing login issues with HostPapa Basic/Advanced email accounts.
We are investigating this at this time, and will provide updates as they are available.
Thank you for your patience.
]]>KVM119 is experiencing an issue that may affect some customers with VPS on that server.
This has been identified by our server health team, and they are working to resolve the issue as soon as possible.
Thank you for your patience and cooperation in regard to troubleshooting this issue. We will post further updates on this page until the issue is resolved.
]]>The emergency maintenance has been completed, S120 is operating normally again at this time.
We appreciate your patience and understanding during this task. If you encounter any issue, do not hesitate to contact us immediately.
EMERGENCY MAINTENANCE: Jul/05/2022 08:00 AM EST
S120 will be having emergency maintenance performed on it and as such services located on this server may be affected and become inaccessible. We sincerely apologize for the inconvenience caused.
Further updates will be posted once available. Thank you for your patience.
]]>The emergency maintenance has been completed and all email functionalities should be working properly.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
Thank you for your patience.
====================================
IDENTIFIED: July/04/2021 06:00 AM EST
We have identified an issue that was causing delays in certain mail flows. We have applied a workaround while the mail queues are cleared. Additional updates will come as they are available.
INVESTIGATING: July/04/2021 03:50 AM EST
We are currently experiencing Inbound/Outbound Mail issues with HostPapa Basic/Advanced email accounts.
We are investigating this at this time, and will provide updates as they are available.
Thank you for your patience.
]]>The emergency maintenance has been completed, and R133 is operating normally again at this time.
We appreciate your patience and understanding during this task. If you encounter any issues, do not hesitate to contact us immediately.
EMERGENCY MAINTENANCE: June/27/2022 16:00 PM EST
Our Server Health team will perform an emergency reboot on the server R133.
Expected Impact: There will be downtime, but we will endeavor to keep this to a minimum for the duration of the change.
We are counting on your patience and understanding. We will inform here as soon as it is finished. Thanks for your comprehension.
]]>The emergency maintenance has been completed, HP256 is operating normally again at this time.
We appreciate your patience and understanding during this task. If you encounter any issue, do not hesitate to contact us immediately.
EMERGENCY MAINTENANCE: June/27/2022 02:30 AM EST
HP256 will be having emergency maintenance performed on it and as such services located on this server may be affected and become inaccessible. We sincerely apologize for the inconvenience caused.
Further updates will be posted once available. Thank you for your patience.
]]>Expected Impact: There will be downtime, but we will endeavor to keep this to a minimum for the duration of the change.
We are counting on your patience and understanding. We will inform here as soon as it is finished. Thanks for your comprehension.
]]>The issue has been resolved and KVM119 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone or Email/Support Ticket. You can find all our contact info at www.hostpapa.com.
Once again, thanks for your patience and comprehension.
IDENTIFIED: Jun/26/2022 2:00 PM EST
KVM119 is experiencing an issue that may affect some customers with VPS in that server.
This has been identified by our server health team, and they are working to resolve the issue as soon as possible.
Thank you for your patience and cooperation in regard to troubleshooting this issue. We will post further updates on this page until the issue is resolved.
]]>This issue has been fixed and everything must be operating normally at this point. If you still find any issues or errors in your side, do not hesitate to contact our support.
Thanks for your patience and understanding during this outage.
INVESTIGATING: June 24/2022 5:00AM
We are experiencing technical difficulties renewing some domain registrations. This is closely monitored and our technicians are working to resolve the issue. If you receive notifications of a domain not being renewed although it is paid, please contact us via chat/phone or submit a support ticket.
]]>The emergency maintenance has been completed, HP213 is operating normally again at this time.
We appreciate your patience and understanding during this task. If you encounter any issue, do not hesitate to contact us immediately.
EMERGENCY MAINTENANCE: June/23/2022 06:30 AM EST
HP213 will be having emergency maintenance performed on it and as such services located on this server may be affected and become inaccessible. We sincerely apologize for the inconvenience caused.
Further updates will be posted once available. Thank you for your patience.
]]>Our System Admins have applied a working fix with our Network provider , access is restored to the affected servers.
We appreciate your patience and understanding during this task. If you encounter any issue, do not hesitate to contact us immediately.
UPDATE: 23/June/2022 6:20AM
Our System Admins are still working with our Network provider for a fix regarding the connectivity issues.
We will post updates as soon as they are made available.
We sincerely apologize for the inconvenience that this has caused.
Multiple servers (shared, reseller, and VPS) are experiencing some connectivity issues that may affect the ability of clients to access services/accounts on these servers.
This has been identified by our server health team, and they are working to resolve the issue as soon as possible.
Further updates will be posted here.
We sincerely apologize for the inconvenience.
]]>Server HP310 is currently experiencing intermittent network connection issues. Our Server Health team is in contact with our datacenter and working to resolve this as quickly as possible.
We do apologize for any inconvenience and will post further updates here as available. Thank you for your patience.
]]>The issue should be resolved at this time and everything should be back to normal. Please reach out in case you notice any problems.
Investigating: 21 June/ 2022 3:00AM
Cloudflare issues have been reported on their end, attempting to reach Cloudflare sites in impacted regions will observe 500 errors, as such all services connected are affected. The issue is being investigated by our Systems team along with CloudFlare and CloudLinux. We will be deploying a fix as soon as possible. We will update here once we have deployed a fix and everything's back to normal.
]]>Our System Admins were able to apply a fix to resolve the errors. We are monitoring the status of the domain renewals and making sure that everything has been sorted.
If you encounter any issue, do not hesitate to contact us immediately.
=====================================================
IDENTIFIED: June 22, 2022 12:00 AM EST
Our System Admins were able to identify the cause of the issue and applied a fix to resolve the errors. We are monitoring the status of the domain renewals and making sure that everything has been sorted.
We will post further updates as they are made available.
=====================================================
INVESTIGATING: June 21/2022 12:00AM
Our System Admins are still investigating the cause of the issue regarding automatic domain renewals.
If you receive notifications of a domain not being renewed although it is paid, please contact us via chat/phone or submit a support ticket.
We sincerely apologize for the inconvenience caused. We will post further updates once made available.
=====================================================
INVESTIGATING: June 20/2022 2:00AM
We are experiencing technical difficulties renewing some domain registrations. This is closely monitored and our technicians are working to resolve the issue. If you receive notifications of a domain not being renewed although it is paid, please contact us via chat/phone or submit a support ticket
]]>This task has been completed.
Once again, we apologize for any inconvenience and our Support is here 24/7 in case you need any additional assistance.
EMERGENCY MAINTENANCE: June/16/2022 10:40 AM EST
KVM127 will be having emergency maintenance performed on it and as such services located on this server may be affected and become inaccessible. We sincerely apologize for the inconvenience caused.
Further updates will be posted once available. Thank you for your patience.
]]>This task has been completed.
Once again, we apologize for any inconvenience and our Support is here 24/7 in case you need any additional assistance.
EMERGENCY MAINTENANCE: June/16/2022 9:30 AM EST
KVM131 will be having emergency maintenance performed on it and as such services located on this server may be affected and become inaccessible. We sincerely apologize for the inconvenience caused.
Further updates will be posted once available. Thank you for your patience.
]]>Further updates will be posted here.
We apologize for the inconvenience.
]]>Website Builder access should be up and running now. Please check if you are able to locate and access your account on your end and let us know if further help is needed.
Our support is here to help you 24/7 via chat, phone or email. Thanks for your patience and understanding.
INVESTIGATING: 14/Jun/2022 07:25 AM EST
There is a known issue with the Website Builder that our technicians are investigating at this time to resolve it as soon as possible.
Some users may receive an error or have difficulty when trying to access it from the Hostpapa Dashboard.
We're sorry for any inconvenience this may cause. We will update this page with further updates on the issue. Thank you for your patience and cooperation.
]]>The emergency maintenance has been completed and all email functionalities should be working properly.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
Thank you for your patience.
====================================
INVESTIGATING: Jun/13/2021 10:00 AM EST
We are currently experiencing Inbound/Outbound Mail issues with HostPapa Basic/Advanced email accounts.
We are investigating this at this time, and will provide updates as they are available.
Thank you for your patience.
]]>Once again, we apologize for any inconvenience and our Support is here 24/7 in case you need any additional assistance.
Our Server Health team will perform an emergency reboot on the servers WS1, WS2, WSD7, WSD8, and WSD9.
Expected Impact: There will be downtime, but we will endeavor to keep this to a minimum for the duration of the change.
We are counting on your patience and understanding. We will inform here as soon as it is finished. Thanks for your comprehension.
]]>Once again, we apologize for any inconvenience and our Support is here 24/7 in case you need any additional assistance.
EMERGENCY REBOOT: June 09th 2022 02:25 AM EST
Our Server Health team will perform and emergency reboot on the servers WS07 ,WS08 & WS09.
Expected Impact: There will be a downtime, but we will endeavor to keep this to a minimum for the duration of the change.
We are counting on your patience and understanding. We will inform here as soon as it is finished. Thanks for your comprehension.
]]>Once again, we apologize for any inconvenience and our Support is here 24/7 in case you need any additional assistance.
EMERGENCY REBOOT: June 08th 2022 03:50 AM EST
Our Server Health team will perform and emergency reboot on the servers WS04 ,WS05 & WS06.
Expected Impact: There will be a downtime, but we will endeavor to keep this to a minimum for the duration of the change.
We are counting on your patience and understanding. We will inform here as soon as it is finished. Thanks for your comprehension.
]]>Once again, we apologize for any inconvenience and our Support is here 24/7 in case you need any additional assistance.
EMERGENCY REBOOT: June 07th 2022 05:10 AM EST
Our Server Health team will perform and emergency reboot on the servers WS02 & WS03.
Expected Impact: There will be a downtime, but we will endeavor to keep this to a minimum for the duration of the change.
We are counting on your patience and understanding. We will inform here as soon as it is finished. Thanks for your comprehension.
]]>A fix for this has now been deployed and our testing shows that credit card payment in AU is now working normally, but we are watching the issue closely to ensure resolution. Please reach out to our Support via Live Chat, Phone or Email, if you are still encountering issues when making credit card payment.
INVESTIGATING: June 07th 2022 05:00 AM EST
We're currently experiencing an issue with processing credit card transactions on AU brand. We're currently looking into fixing it as soon as possible. Meanwhile, orders can be placed using a PayPal account and renewal invoices can also be manually paid via PayPal. If you have a renewal invoice due in the next 24 hours, kindly reach out to billing@hostpapasupport.com. We apologize for any inconvenience and delay.
]]>Once again, we apologize for any inconvenience and our Support is here 24/7 in case you need any additional assistance.
EMERGENCY REBOOT: June 07th 2022 02:25 AM EST
Our Server Health team will perform and emergency reboot on the server WS01 & WCF01.
Expected Impact: There will be a downtime, but we will endeavor to keep this to a minimum for the duration of the change.
We are counting on your patience and understanding. We will inform here as soon as it is finished. Thanks for your comprehension.
]]>This task has been completed.
Once again, we apologize for any inconvenience and our Support is here 24/7 in case you need any additional assistance.
EMERGENCY MAINTENANCE: June/02/2022 12:00 PM EST
KVM131 will be having emergency maintenance performed on it and as such services located on this server may be affected and become inaccessible. We sincerely apologize for the inconvenience caused.
Further updates will be posted once available. Thank you for your patience.
]]>The issue was already solved and the server KVM119 is working as expected.
We apologize for any issue this might have caused and we are here for any inquiry you must have. Thanks for your patience!
INVESTIGATING: MAY 28th, 2022 - 01:30 PM EST
Server KVM119 is experiencing issues at this time. Websites and email accounts hosted here may experience connectivity issues at the moment.
Our server health team is aware and working on the issue to have it resolved as quickly as possible.
Updates on the issue will be posted here. Sorry for the inconvenience that this has caused you. Thank you for your patience and cooperation.
]]>The issue was already solved and the server KVM101 is working as expected.
We apologize for any issue this might have caused and we are here for any inquiry you must have. Thanks for your patience!
INVESTIGATING: MAY 27th, 2022 - 01:15 PM EDT
Server KVM101 is experiencing issues at this time. Websites and email accounts hosted here may experience connectivity issues at the moment.
Our server health team is aware and working on the issue to have it resolved as quickly as possible.
Updates on the issue will be posted here. Sorry for the inconvenience that this has caused you. Thank you for your patience and cooperation.
]]>Our Server Admins have fixed the issue. If you are still experiencing issues with your website, please contact our Support team through Live Chat, Phone, or Email at support@hostpapasupport.com
Thank you for your patience in this matter.
INVESTIGATING: May/23/2022 10:50 PM EST
We are experiencing high load issues that may affect the ability of clients to access websites and email on server S165.
This is being investigated by our Server Health team and they are working to resolve the issue as soon as possible.
We sincerely apologize for the inconvenience that this has caused.
We will post further updates on this page until the issue is resolved.
]]>Our Server Admins have fixed the issue. If you are still experiencing issues with your website, please contact our Support team through Live Chat, Phone, or Email support@hostpapasupport.com
Thank you for your patience in this matter.
INVESTIGATING: May/18/2022 07:40 PM EST
We are experiencing high load issues that may affect the ability of clients to access websites and email on server WS06.
This is being investigated by our Server Health team and they are working to resolve the issue as soon as possible.
We sincerely apologize for the inconvenience that this has caused.
We will post further updates on this page until the issue is resolved.
]]>The server health team has restored the services to S200, S201, S202, S203 and KVM200 and they are functioning normally at this time.
If you continue to experience any issues, please contact our support team.
INVESTIGATING: MAY/16/2022 05:45 AM EST
Server S200, S201, S202, S203 and KVM200 are experiencing issues at this time. Websites and email accounts hosted here may experience connectivity issues at the moment.
Our server health team is aware and working on the issue to have it resolved as quickly as possible.
Updates on the issue will be posted here. Sorry for the inconvenience that this has caused you. Thank you for your patience and cooperation.
]]>S150 server load is back to normal and working properly. Thank you for your patience.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
=====================================================
INVESTIGATING: May/16/2022 03:50 AM EST
We are experiencing high load issues that may affect the ability of clients to access websites and email on server S150.
This is being investigated by our Server Health team and they are working to resolve the issue as soon as possible.
We sincerely apologize for the inconvenience that this has caused.
We will post further updates on this page until the issue is resolved.
]]>The issue with our DNS is now resolved.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: May/14/2022 01:50 AM EST
We are currently experiencing network connectivity issues with nameservers ns1-hp.
This has been identified by our server health team, and they are working to resolve the issue as soon as possible.
We sincerely apologize for the inconvenience caused. We will post further updates on this page until the issue is resolved.
]]>This task has been successfully completed. Server WCF01 is up and running as expected right now.
Thanks again for your patience and comprehension.
MAINTENANCE: May 12th, 2022 10:55 AM EST
Server WCF01 is currently offline for maintenance.
Further updates will be posted here. Thank you for your patience and cooperation.
]]>We are experiencing high load issues that may affect the ability of clients to access websites and email on server S150.
This is being investigated by our Server Health team and they are working to resolve the issue as soon as possible.
We sincerely apologize for the inconvenience that this has caused.
We will post further updates on this page until the issue is resolved.
]]>Once again, we apologize for any inconvenience and our Support is here 24/7 in case you need any additional assistance.
EMERGENCY REBOOT: May 09th 2022 09:45 AM EST
Our Server Health team will perform and emergency reboot on the server hp237.
Expected Impact: There will be a downtime, but we will endeavor to keep this to a minimum for the duration of the change.
We are counting on your patience and understanding. We will inform here as soon as it is finished. Thanks for your comprehension.
]]>S150 server load is back to normal and working properly. Thank you for your patience.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
=====================================================
INVESTIGATING: May/04/2022 10:45 PM EST
We are experiencing high load issues that may affect the ability of clients to access websites and email on server S150.
This is being investigated by our Server Health team and they are working to resolve the issue as soon as possible.
We sincerely apologize for the inconvenience that this has caused.
We will post further updates on this page until the issue is resolved.
]]>The emergency maintenance has been completed, S102 is operating normally again at this time.
We appreciate your patience and understanding during this task. If you encounter any issue, do not hesitate to contact us immediately.
EMERGENCY MAINTENANCE: May/04/2022 07:35 AM EST
S102 will be having emergency maintenance performed on it and as such services located on this server may be affected and become inaccessible. We sincerely apologize for the inconvenience caused.
Further updates will be posted once available. Thank you for your patience.
]]>The server migrations is still ongoing, most of the accounts have been migrated. The remaining batch will be completed as soon as possible.
Thank you for your patience.
As announced via email, we have started the infrastructure upgrade for the server hp293. We highly recommend that you don’t make any changes to your website(s) until you receive another email from us confirming that the server upgrade has been completed.
]]>The emergency maintenance has been completed, S134 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: May/02/2022 04:30 AM EST
S134 will be having emergency maintenance performed on it and as such services located on this server may be affected and become inaccessible. We sincerely apologize for the inconvenience caused.
Further updates will be posted once available. Thank you for your patience.
]]>Our Server Health team identified MySQL issues with server S119. They are working to resolve the issue as soon as possible.
This may affect the ability of clients to access services/accounts on that server. We sincerely apologize for the inconvenience caused.
We will post more information as soon as they are available.
]]>The emergency maintenance has been completed on kvm131 as well and both servers are now operating as expected.
If you encounter any problem, do not hesitate to reach our support by LiveChat, phone or email.
Thanks for your comprehension and we apologize for any inconvenience this might have caused.
Update: Apr/28/2022 10:45 AM EST
The emergency maintenance has been completed on HP211, it is operating normally again at this time.
KVM131 VPS is still undergoing emergency maintenance and as such services located on this VPS may be affected and become inaccessible.
Further updates will be posted once available. Thank you for your patience.
EMERGENCY MAINTENANCE: Apr/28/2022 10:30 AM EST
HP211 and KVM131 VPS will be having emergency maintenance performed on them and as such services located on this server and VPS may be affected and become inaccessible. We sincerely apologize for the inconvenience caused.
Further updates will be posted once available. Thank you for your patience.
]]>The emergency maintenance has been completed, S114 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Apr/28/2022 05:25 AM EST
S114 will be having emergency maintenance performed on it and as such services located on this server may be affected and become inaccessible. We sincerely apologize for the inconvenience caused.
Further updates will be posted once available. Thank you for your patience.
]]>The engineering team has successfully resolved the issue by adding more resources to the director pool. Currently, we are no longer experiencing any delays or failures.
We appreciate your patience and understanding and we apologize for any inconvenience this might have caused you.
INVESTIGATING: Apr/26/2022 8:30 AM EST
We are experiencing a degradation in service for mail.papamail.net. Users may experience issues with receiving, sending, and logging in to the Webmail portal. Our Engineering team has been engaged, and they are currently investigating the issue.
Thank you for your patience and understanding while it's being resolved. We sincerely apologize for the inconvenience caused.
]]>This incident with LiveChat has been resolved.
If you encounter any issues on your end, don't hesitate to reach us by phone or email to let us know.
Thanks for your patience and understanding.
MONITORING: Apr/22/2022 10:20 AM EST
Fix has been implemented and the situation is stabilizing. We'll keep monitoring the performance.
INVESTIGATING: Apr/22/2022 9:25 AM EST
Our LiveChat system is currently experiencing some issues and you may not be able to use it at this time. We're investigating this currently and further updates will be provided here.
You can still reach us by phone or support ticket/email. Thank you for your patience and cooperation.
]]>The emergency maintenance has been completed, S139 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Apr/18/2022 03:15 AM EST
S139 will be having emergency maintenance performed on it and as such services located on this server may be affected and become inaccessible. We sincerely apologize for the inconvenience caused.
Further updates will be posted once available. Thank you for your patience.
]]>Thank you for your patience. The connectivity issues have been resolved at this time. All services/servers are responding normally. The datacenter will continue to investigate into the cause however if we can be of any assistance at anytime please do not hesitate to contact our 24/7 Support! Thank you again for your patience.
==============================================================================
Apr/18/2022 07:05 AM EST
Our Server Health team is applying a fix for the networking issues which affected multiple servers.
Most of the affected servers should already be up and running except for WS09. They are still continuously working to resolve the issue as soon as possible.
WS08 is confirmed to be functional, the SSL issue has been fixed
We sincerely apologize for the inconvenience caused.
Further updates will be posted once made available.
======================
Apr/18/2022 03:45 AM EST
Our Server Health team is applying a fix for the networking issues which affected multiple servers.
Most of the affected servers should already be up and running except for WS09. They are still continuously working to resolve the issue as soon as possible.
WS08 is confirmed to be functional, however it is currently facing SSL issues, which are already being worked on.
We sincerely apologize for the inconvenience caused.
Further updates will be posted once made available.
======================
Apr/18/2022 03:00 AM EST
Our Server Health team is applying a fix for the networking issues which affected multiple servers.
Most of the affected servers should already be up and running except for WS09, S121, AND R200. They are still continuously working to resolve the issue as soon as possible.
WS08 is confirmed to be functional, however it is currently facing SSL issues, which are already being worked on.
We sincerely apologize for the inconvenience caused.
Further updates will be posted once made available.
======================
Apr/17/2022 20:00 EDT
Our Server Health team is applying a fix for the networking issues which affected multiple servers.
Most of the affected servers should already be up and running except for WS08, WS09, S139, S121, AND R200. They are still continuously working to resolve the issue as soon as possible.
We sincerely apologize for the inconvenience caused.
Further updates will be posted once made available.
======================
Our server health team is still working on a permanent fix for the networking issue.
We will post further updates on this page until the issue is fully resolved.
Some servers (sXXX, ws01-ws09, c100/c101, and VPS) are experiencing some connectivity issues that may affect the ability of clients to access services/accounts on these servers.
This has been identified by our server health team, and they are working to resolve the issue as soon as possible.
Thank you for your patience and cooperation in regard to troubleshooting this issue. We will post further updates on this page until the issue is resolved.
]]>The emergency maintenance has been completed, WS07, WS08, WS09, and WCF01 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Apr/14/2022 01:30 AM EST
WS07, WS08, WS09, and WCF01 will be having emergency maintenance performed on it, and as such services located on these servers may be affected and become inaccessible. We sincerely apologize for the inconvenience caused.
Further updates will be posted once available. Thank you for your patience.
]]>The emergency maintenance has been completed, WS01 ,WS05 & WS06 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Apr/13/2022 01:00 AM EST
WS01 ,WS05 & WS06 will be having emergency maintenance performed on it and as such services located on this server may be affected and become inaccessible. We sincerely apologize for the inconvenience caused.
Further updates will be posted once available. Thank you for your patience.
]]>The emergency maintenance has been completed, WS02 and WS03 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Apr/12/2022 01:25 AM EST
WS02 and WS03 will be having emergency maintenance performed on it and as such services located on this server may be affected and become inaccessible. We sincerely apologize for the inconvenience caused.
Further updates will be posted once available. Thank you for your patience.
]]>This has been identified by our server health team, and they are working to resolve the issue as soon as possible.
We sincerely apologize for the inconvenience caused. We will post further updates on this page until the issue is resolved.
]]>Thank you for your patience. The connectivity issues have been resolved at this time. All services/servers are responding normally. The datacenter will continue to investigate into the cause however if we can be of any assistance at anytime please do not hesitate to contact our 24/7 Support! Thank you again for your patience.
==============================================================================
INVESTIGATING: 04/11/2022 02:55 PM EST
We are currently experiencing network connectivity issues with the datacenter which is affecting multiple servers.
This has been identified by our server health team, and they are working to resolve the issue as soon as possible with the Dataceter.
We sincerely apologize for the inconvenience caused. We will post further updates on this page until the issue is resolved.
]]>The emergency maintenance has been completed and WS02 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Apr/11/2022 02:00 AM EST
WS02 will be having emergency maintenance performed on it and as such services located on this server may be affected and become inaccessible. We sincerely apologize for the inconvenience caused.
Further updates will be posted here. Thank you for your patience.
]]>Once again, we apologize for any inconvenience and our Support is here 24/7 in case you need any additional assistance.
EMERGENCY REBOOT: APRIL 07th 2022 07:15 PM EDT
Our Server Health team will perform and emergency reboot on the server hp211.
Expected Impact: There will be a downtime, but we will endeavor to keep this to a minimum for the duration of the change.
We are counting on your patience and understanding. We will inform here as soon as it is finished. Thanks for your comprehension.
]]>Due to networking issues at the Datacenter some of our servers are currently experiencing issues connecting. This has been identified by our Server Health team and they are working to resolve this issue with the Datacenter as quickly as possible.
We are really sorry for all the inconvenience caused and we are counting on your patience while we work on the resolution.
]]>The emergency maintenance has been completed and HP309 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Apr/07/2022 09:05 AM EST
Hp309 will be having emergency maintenance performed on it and as such services located on this server may be affected and become inaccessible. We sincerely apologize for the inconvenience caused.
Further updates will be posted here. Thank you for your patience.
]]>This has been identified by our server health team, and they are working to resolve the issue as soon as possible.
We sincerely apologize for the inconvenience caused. We will post further updates on this page until the issue is resolved.
]]>This has been identified by our server health team, and they are working to resolve the issue as soon as possible.
We sincerely apologize for the inconvenience caused. We will post further updates on this page until the issue is resolved.
]]>The server was rebooted and is operating normally as expected. If you encounter any issue, do not hesitate to reach our support.
Thanks for your patience and apologies for any inconvenience caused.
EMERGENCY OUTAGE: APRIL 04th 2022 10:40 AM EDT
Due to a failure on Server S200, clients hosted on this server will be experiencing issues loading their services/sites. This is being worked on by our server support team and further updates will be posted here.
Thank you for your patience and cooperation in regards to resolving this issue.
]]>We sincerely apologize for the inconvenience caused.
]]>The issue has been resolved and the servers (XEN124 and KVM124) are operating as expected again.
Should you have any issues, please, do not hesitate to contact us via LiveChat, Phone or Email/Support Ticket.
Thanks for your patience in this subject.
IDENTIFIED: MAR/30/2022 11:55 AM EST
Servers: XEN124 and KVM124 are experiencing an issue that may affect some customers on those servers.
This has been identified by our server health team and they are working to resolve the issue as soon as possible.
We count on your understanding and comprehension. As soon as it's completed, we'll update it here. Thanks!
]]>The issue has been resolved and KVM119 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone or Email/Support Ticket. You can find all our contact info at www.hostpapa.com.
Once again, thanks for your patience and comprehension.
IDENTIFIED: MAR/30/2022 08:10 AM EST
KVM119 is experiencing an issue that may affect some customers with VPS on that server.
This has been identified by our server health team, and they are working to resolve the issue as soon as possible.
Thank you for your patience and cooperation in regard to troubleshooting this issue. We will post further updates on this page until the issue is resolved.
]]>The maintenance has been finished and LAX01 is operating normally as expected at this time.
Once again, thanks for your patience and comprehension.
SERVER MAINTENANCE: MAR/29/2022 12:05 PM EST
Server lax01.wp.servername.online will be under maintenance for a short time. Services Affected: HTTPS on websites hosted on this server will be down for a while.
Further updates will be posted here regarding the status of the server. Thank you for your patience.
]]>The issue has been resolved and KVM119 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone or Email/Support Ticket. You can find all our contact info at www.hostpapa.com.
Once again, thanks for your patience and comprehension.
IDENTIFIED: MAR/26/2022 01:30 PM EST
KVM119 is experiencing an issue that may affect some customers with VPS on that server.
This has been identified by our server health team, and they are working to resolve the issue as soon as possible.
Thank you for your patience and cooperation in regard to troubleshooting this issue. We will post further updates on this page until the issue is resolved.
]]>Our Server Health team will perform and emergency reboot on the server hp238.
Expected Impact: There will be a downtime, but we will endeavour to keep this to a minimum for the duration of the change.
We are counting on your patience and understanding. We will inform here as soon as it is finished. Thanks for your comprehension.
]]>Our Server Health team identified MySQL issues with server HP265. They are working to resolve the issue as soon as possible.
This may affect the ability of clients to access services/accounts on that server.
Thank you for your patience. We will post more information as soon as they are available.
]]>LiveChat access has been restored and the issue is resolved.
The LC team continue to monitor in case of any further issues.
INVESTIGATING: Mar/15/2022 05:05 AM EST
Our LiveChat system is not operating at this time. The issue is being investigated and further updates will be posted here.
You can still reach us by phone or support ticket/email. Thank you for your patience and cooperation.
]]>The issue has been resolved and the s103 server is operating normally again at this time.
Should you continue to have any issues, please contact our support team through Phone, Email, and Live Chat: https://www.hostpapa.com/about-hostpapa/contact/.
s103 server is experiencing some connectivity issues that may affect the ability of clients to access services/accounts on that server.
This has been identified by our server health team, and they are working to resolve the issue as soon as possible.
Thank you for your patience and cooperation in regard to troubleshooting this issue. We will post further updates on this page until the issue is resolved.
]]>Our Engineering Team has fixed the issue. Users should be able to send and receive emails as well as log in to webmail without any problems. If you continue to experience errors, please contact our support team via LiveChat, Email, or Phone. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact. We sincerely apologize for the inconvenience. Thank you for your understanding and patience in this matter.
We are experiencing a degradation in service for mail.papamail.net. Users may experience issues with receiving, sending, and logging in to the Webmail portal. Our Engineering team has been engaged, and they are currently investigating the issue.
Thank you for your patience and understanding while it's being resolved. We sincerely apologize for the inconvenience caused.
]]>The issue has been resolved and KVM119 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone or Email/Support Ticket. You can find all our contact info at www.hostpapa.com.
Once again, thanks for your patience and comprehension.
IDENTIFIED: MAR/10/2022 02:00 PM EST
KVM119 is experiencing an issue that may affect some customers with VPS in that server.
This has been identified by our server health team, and they are working to resolve the issue as soon as possible.
Thank you for your patience and cooperation in regard to troubleshooting this issue. We will post further updates on this page until the issue is resolved.
]]>The issue has been resolved and the r122 server is operating normally again at this time.
Should you continue to have any issues, please contact our support team through Phone, Email, and Live Chat: https://www.hostpapa.com/about-hostpapa/contact/.
Thanks again and sorry for any inconvenience this issue has caused you.
===========================================================================================
INVESTIGATING: 03/09/2022 04:00 PM EST
Some clients are experiencing bounce-back messages on emails being sent from cPanel email accounts. The error notes connection timeouts.
Our Server Health team is investigating this currently. Further updates will be posted here.
Thank you for your patience and cooperation.
]]>WCF01 will be having emergency maintenance performed on it and as such services located on this server may be affected and become inaccessible. We sincerely apologize for the inconvenience caused.
Further updates will be posted here. Thank you for your patience.
]]>Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
kvm119 will be having emergency maintenance performed on it and as such services located on this server will be affected. We apologize for the inconvenience caused.
Further updates will be posted here. Thank you for your patience.
]]>We sincerely apologize for the inconvenience caused.
]]>Thank you for your patience and understanding while it's being resolved. We sincerely apologize for the inconvenience caused.
]]>The emergency maintenance has been completed and WCF01 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Mar/01/2022 04:25 AM EST
WCF01 will be having emergency maintenance performed on it and as such services located on this server may be affected and become inaccessible. We sincerely apologize for the inconvenience caused.
Further updates will be posted here. Thank you for your patience.
]]>The dashboard and ticketing systems have been successfully updated, should you have issues make sure to contact our support team via LiveChat or Phone. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
Thank you for your understanding.
INVESTIGATING Feb/28/2022 05:00 AM EST
We are currently performing an upgrade on the ticketing and dashboard systems, the estimated downtime is around 1 hour.
More updates will be posted as they are available. Thank you for your understanding.
]]>The issue has been resolved and the S202 server is operating normally again at this time.
Should you continue to have any issues, please contact our support team through Phone, Email, and Live Chat: https://www.hostpapa.com/about-hostpapa/contact/.
===========================================================================================
S202 server is experiencing some connectivity issues that may affect the ability of clients to access services/accounts on that server.
This has been identified by our server health team, and they are working to resolve the issue as soon as possible.
Thank you for your patience and cooperation in regard to troubleshooting this issue. We will post further updates on this page until the issue is resolved.
]]>The emergency maintenance has been completed and all email functionalities should be working properly.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
Thank you for your patience.
====================================
We are experiencing a degradation in service for mail.papamail.net. Users may experience issues with receiving, sending, and logging in to the Webmail portal. Our Engineering team has been engaged, and they are currently investigating the issue.
Thank you for your patience and understanding while it's being resolved. We sincerely apologize for the inconvenience caused.
]]>LiveChat access has been restored and the issue is resolved.
The LC team continue to monitor in case of any further issues.
INVESTIGATING: Feb/25/2022 09:20 AM EST
Our LiveChat system is not operating at this time. The issue is being investigated and further updates will be posted here.
You can still reach us by phone or support ticket/email. Thank you for your patience and cooperation.
]]>The issue with the Domain Registration form is already fixed.
Thank you again for your patience.
IDENTIFIED DOMAIN REGISTRATION FORM: Feb/24/2022 12:00 PM EST
We identified an issue with the Domain registration form which seems to be broken.
Our developers are already working on a fix. More updates will be informed here.
Thanks for your cooperation and we are sorry for any inconvenience.
]]>LiveChat access has been restored and the issue is resolved.
The LC team continue to monitor in case of any further issues.
INVESTIGATING: Feb/24/2022 10:30 AM EST
Our LiveChat system is not operating at this time. The issue is being investigated and further updates will be posted here.
You can still reach us by phone or support ticket/email. Thank you for your patience and cooperation.
]]>The emergency maintenance has been completed and WCF01 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Feb/23/2022 04:15 AM EST
WCF01 will be having emergency maintenance performed on it and as such services located on this server may be affected and become inaccessible. We sincerely apologize for the inconvenience caused.
Further updates will be posted here. Thank you for your patience.
]]>The emergency maintenance has been completed and WCF01 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Feb/18/2022 12:00 AM EST
WCF01 will be having emergency maintenance performed on it and as such services located on this server may be affected and become inaccessible. We sincerely apologize for the inconvenience caused.
Further updates will be posted here. Thank you for your patience.
]]>The issue has been resolved and the R201 server is operating normally again at this time.
Should you continue to have any issues, please contact our support team through Phone, Email, and Live Chat: https://www.hostpapa.com/about-hostpapa/contact/.
===========================================================================================
INVESTIGATING: Feb/16/2022 08:10 PM EST
R201 is experiencing some connectivity issues that may affect the ability of clients to access services/accounts on that server.
This has been identified by our server health team, and they are working to resolve the issue as soon as possible.
Thank you for your patience and cooperation in regard to troubleshooting this issue. We will post further updates on this page until the issue is resolved.
]]>The issue has been resolved and the Website Builder is operating normally again at this time.
Should you continue to have any issues, please contact our support team through Phone, Email, and Live Chat: https://www.hostpapa.com/about-hostpapa/contact/.
INVESTIGATING: Feb/16/2022 02:30 PM EST
There is a known issue with the Website Builder that our technicians are investigating at this time to resolve it as soon as possible.
Some users may receive an error when attempting to Publish from Website Builder.
We're sorry for any inconvenience this may cause. We will update this page with further updates on the issue. Thank you for your patience and cooperation.
]]>The login issues have been fixed, tested and we're seeing normal logins happening now. Everything is operational again. Thank you again for your patience. If we can be of any assistance please do not hesitate to contact our Support at any time!
INVESTIGATING: 02/09/22 5:40 PM EST
Our System Administrators are currently investigating into login issues for the Webmail platform and mail server. This will affect webmail and email clients trying to login and may result in errors such as "SASL login name rejected". Thank you for your patience and understanding. We will continue to provide updates until resolved.
]]>The Emergency maintenance has completed and the Email services are back online and operational.
Thank you again for your patience. Should you continue to have any issues, please contact our support team at any time.
EMERGENCY MAINTENANCE: Feb/09/2022 11:00 AM EST
WFC01 will be having emergency maintenance performed on the MailEnable services for the server. This will affect SMTP, IMAP, POP as they will be offline. Other services such as Websites/Databases should not be affected. We apologize for any inconvenience caused.
Further updates will be posted here. Thank you for your patience.
]]>The emergency maintenance has been completed and S144 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Feb/09/2022 03:25 AM EST
S144 will be having emergency maintenance performed on it and as such services located on this server may be affected. We apologize for the inconvenience caused.
Further updates will be posted here. Thank you for your patience.
]]>The issue has been resolved. Thank you for the patience.
INVESTIGATING FEB/08/2022 12:00 PM
We have identified an issue with our voice support phone lines that are affecting incoming and outgoing calls. You may not be able to contact us via phone.
This is being investigated, and we will update this status page periodically until resolved.
We're sorry for the inconvenience. You can still contact support via our ticket system, by email, and via LiveChat support at our website (https://www.hostpapa.com).
]]>The emergency maintenance has been completed and HP222 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Feb/08/2022 03:00 AM EST
HP222 will be having emergency maintenance performed on it and as such services located on this server may be affected. We apologize for the inconvenience caused.
Further updates will be posted here. Thank you for your patience.
]]>The emergency maintenance has been completed and HP293 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Feb/07/2022 11:50 PM EST
HP293 will be having emergency maintenance performed on it and as such services located on this server may be affected. We apologize for the inconvenience caused.
Further updates will be posted here. Thank you for your patience.
]]>HP269 server load is back to normal and working properly. Thank you for your patience.
INVESTIGATING: Feb/03/2022 09:45 PM EST
We are experiencing high load issues that may affect the ability of clients to access websites and email on server HP269.
This is being investigated by our Server Health team, and they are working to resolve the issue as soon as possible.
We sincerely apologize for the inconvenience that this has caused.
Thank you for your patience and cooperation regarding troubleshooting this issue. We will post further updates on this page until the issue is resolved.
]]>The emergency maintenance has been completed and HP219 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Feb/02/2022 01:50 PM EST
HP219 will be having emergency maintenance performed on it and as such services located on this server may be affected. We apologize for the inconvenience caused.
Further updates will be posted here. Thank you for your patience.
]]>The emergency maintenance has been completed and HP221 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Feb/02/2022 03:00 AM EST
HP221 will be having emergency maintenance performed on it and as such services located on this server may be affected. We apologize for the inconvenience caused.
Further updates will be posted here. Thank you for your patience.
]]>The issue has been resolved and all affected servers are operating normally again at this time.
Should you continue to have any issues, please contact our support team through Phone, Email, and Live Chat: https://www.hostpapa.com/about-hostpapa/contact/.
INVESTIGATING: Feb/01/2022 11:17 PM EST
Multiple servers are experiencing some connectivity issues that may affect the ability of clients to access services/accounts on that server.
This has been identified by our server health team, and they are working to resolve the issue as soon as possible.
Thank you for your patience and cooperation in regard to troubleshooting this issue. We will post further updates on this page until the issue is resolved.
]]>The emergency maintenance has been completed and S119 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Feb/01/2022 10:00 PM EST
HP293 will be having emergency maintenance performed on it and as such services located on this server may be affected. We apologize for the inconvenience caused.
Further updates will be posted here. Thank you for your patience.
]]>The emergency maintenance has been completed and S161 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Jan/28/2022 03:05 AM EST
S161 will be having emergency maintenance performed on it and as such services located on this server may be affected. We apologize for the inconvenience caused.
Further updates will be posted here. Thank you for your patience.
]]>This is still being worked on and our Server health are actively working on solving the issues present on S161. More updates will follow. Thank you for your patience while dealing with this.
INVESTIGATING: Jan/27/2022 10:40 AM EST
We are experiencing high load issues that may affect the ability of clients to access websites and email on server S161.
This is being investigated by our Server Health team, and they are working to resolve the issue as soon as possible.
We sincerely apologize for the inconvenience that this has caused.
Thank you for your patience and cooperation regarding troubleshooting this issue. We will post further updates on this page until the issue is resolved.
]]>The emergency maintenance has been completed and S119 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Jan/26/2022 05:45 AM EST
S119 will be having emergency maintenance performed on it and as such services located on this server may be affected. We apologize for the inconvenience caused.
Further updates will be posted here. Thank you for your patience.
]]>The emergency maintenance has been completed and R202 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
UPDATE: Jan/25/2022 12:00 AM EST
Our Server Admins are still working continuously to complete the maintenance for the R202 server, which affects some of the websites hosted on the server.
We sincerely apologize for the inconvenience caused. We will post further updates once they are made available.
Thank you for your patience.
UPDATE: Jan/24/2022 5:00 PM EST
Our Server Health team continues to work on R202, which is still affecting some websites. We are working as quickly as possible to finish the maintenance.
Further updates will be posted here. Thank you for your patience.
EMERGENCY MAINTENANCE: Jan/24/2022 08:00 AM EST
R202 will be having emergency maintenance performed on it and as such services located on this server may be affected. We apologize for the inconvenience caused.
Further updates will be posted here. Thank you for your patience.
]]>The emergency maintenance has been completed and all email functionalities should be working properly.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
Thank you for your patience.
====================================
We are performing emergency system maintenance on our Papamail servers. Email services such as webmail access, sending or receiving emails will be affected during this period. We apologize for the inconvenience caused. We will post further updates once completed.
Thank you for your patience in this matter.
]]>The emergency maintenance has been completed and hp237 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Jan/21/2022 08:25 AM EST
HP237 will be having emergency maintenance performed on it and as such services located on this server may be affected. We apologize for the inconvenience caused.
Further updates will be posted here. Thank you for your patience.
]]>The emergency maintenance has been completed, and kvm103 and kvm115 are operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Jan/20/2022 10:10 AM EST
kvm103 & kvm115 will be having emergency maintenance performed on it and as such services located on this server will be affected. We apologize for the inconvenience caused.
Further updates will be posted here. Thank you for your patience.
]]>The issue with S119 database connection is solved. The server is up and running.
We apologize for the inconvenience, and thank you for your patience. Please don't hesitate to reach out to support should you require further assistance, or have any questions about this.
INVESTIGATING Jan/18/2022 02:00 PM EST
Our Server Health team is currently investigating performance issues affecting one of our servers - s119.
Customers with accounts on this server may notice an intermittent database connection error for their websites.
]]>Our Server Admins were able to identify the issue and apply a fix. The outgoing emails should be working properly again.
Thank you for your patience on this matter.
============================================
INVESTIGATING: Jan/18/2022 12:27 AM EST
We are experiencing issues with sending out emails to external domains under the R202 server. This affects sending out emails using webmail and email clients.
Our Server Admins are already investigating the cause of the issue. We will post further updates once made available.
We sincerely apologize for the inconvenience. Thank you for your patience on this matter.
]]>The emergency maintenance has been completed and hp308 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Jan/17/2021 12:10 PM EST
hp308 will be having emergency maintenance performed on it and as such services located on this server may be affected. We apologize for the inconvenience caused.
Further updates will be posted here. Thank you for your patience.
]]>The issue has already been fixed by our Server Admins and the services should be up and running again. If you are still experiencing issues with your website or email, please contact our Support team through Live Chat, Phone, or e-mail so we b further assist you: https://www.hostpapa.com/about-hostpapa/contact/
Thank you for your patience in this matter.
===============================================
INVESTIGATING: Jan/15/2022 1:37 AM EST
We are currently investigating an issue wherein websites and emails hosted under our SXX (e.g. S121, S104, S153, etc.) servers are not working due to DNS records not resolving.
Our Server Admins are already aware and working on resolving this as soon as possible.
We sincerely apologize for the inconvenience that this may cause.
We will post further updates as they are made available. Thank you for your patience.
]]>The emergency maintenance has been completed and the servers are operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Jan/07/2021 02:40 PM EST
S200-S203 servers will be having emergency maintenance and as such services located on these servers may be affected. We apologize for the inconvenience caused.
Further updates will be posted here. Thank you for your patience.
]]>We are experiencing some issues with our Phone Systems and we are looking into this. We will post further updates very soon. We appreciate your patience and understanding while dealing with this matter. Happy Holidays!
]]>The emergency maintenance has been completed and c102 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Dec/24/2021 05:09 AM EST
c102 will be having emergency maintenance performed on it and as such services located on this server may be affected. We apologize for the inconvenience caused.
Further updates will be posted here. Thank you for your patience.
]]>The emergency maintenance has been completed and HP230 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Dec/22/2021 06:15 AM EST
HP230 will be having emergency maintenance performed on it and as such services located on this server may be affected. We apologize for the inconvenience caused.
Further updates will be posted here. Thank you for your patience.
]]>The emergency maintenance has been completed and S102 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Dec/22/2021 03:00 AM EST
S102 will be having emergency maintenance performed on it and as such services located on this server may be affected. We apologize for the inconvenience caused.
Further updates will be posted here. Thank you for your patience.
]]>The emergency maintenance has been completed and HP308 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Dec/21/2021 02:40 AM EST
HP308 will be having emergency maintenance performed on it and as such services located on this server may be affected. We apologize for the inconvenience caused.
Further updates will be posted here. Thank you for your patience.
]]>Thank you for your patience. The emergency maintenance has completed. All services have now been restored and operating normally at this time.
If you notice any issues or we can be of assistance please do not hesitate to contact Support.
INVESTIGATING: 20/12/2021 12:00 PM EST
Our Server Health team continues to work with the Datacenter to fix the issues with INT2. Services connected with INT2 are affected, which does include some Servers, the AMS Control Panel, some Email services, as well as internal staff tools/access. We are working as quickly as possible to resolve this issue will continue to provide updates as available and do thank you for your patience.
INVESTIGATING: 20/12/2021 09:50 AM EST
Korax INT2 server is experiencing issues, and you may not be able to load services hosted on this server at this time, or they may be slower than normal.
Our Server Health Team is aware of the issue and are working to resolve it as quickly as possible. Further updates will be posted here.
]]>Our Server Engineers have applied a fix and services should be accessible again. We are currently monitoring the stability of the server at this time.
If you are still experiencing any errors with your services, please contact our Support team through Live Chat, Phone, or Email support@hostpapasupport.com
Thank you for your patience and understanding in this matter.
INVESTIGATING: Dec/13/2021 07:20 AM EST
We are experiencing high load issues that may affect the ability of clients to access websites and email on server S102.
This is being investigated by our Server Health team, and they are working to resolve the issue as soon as possible.
We sincerely apologize for the inconvenience that this has caused.
Thank you for your patience and cooperation regarding troubleshooting this issue. We will post further updates on this page until the issue is resolved.
COMPLETED: Dec/13/2021 06:10 AM EST
The emergency maintenance has been completed and S102 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Dec/13/2021 05:45 AM EST
S102 will be having emergency maintenance performed on it and as such services located on this server may be affected. We apologize for the inconvenience caused.
Further updates will be posted here. Thank you for your patience.
]]>Should you continue to have any issues, please contact our support team through Phone, Email, and Live Chat: https://www.hostpapa.com/about-hostpapa/contact/.
STARTED: Dec/06/2021 02:55 AM EST S155 is experiencing some connectivity issues that may affect the ability of clients to access services/accounts on that server.
This has been identified by our server health team, and they are working to resolve the issue as soon as possible.
Thank you for your patience and cooperation in regard to troubleshooting this issue. We will post further updates on this page until the issue is resolved.
]]>The emergency maintenance has been completed and HP230 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Dec/02/2021 05:50 AM EST
HP230 will be having emergency maintenance performed on it and as such services located on this server may be affected. We apologize for the inconvenience caused.
Further updates will be posted here. Thank you for your patience.
]]>The access to the Weebly editor is now restored. Thank you for your patience on this matter!
INVESTIGATING: Dec/01/2021 12:30 PM EST
Our team is currently investigating into this issue with Weebly's support. We do thank you for your patience and will continue to post updates here as soon as they are available.
INVESTIGATING: Dec/01/2021 07:30 AM EST
We have identified an issue that prohibits users to login to the Weebly site editor interface. Our team is investigating the issue and we'll post updates as soon as they are available.
Thank you for your patience!
]]>The emergency maintenance has been completed and HP301 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Nov/29/202110:00 PM EST
HP301 will be having emergency maintenance performed on it and as such services located on this server may be affected. We apologize for the inconvenience caused.
Further updates will be posted here. Thank you for your patience.
]]>Everything is operational once again.
We thank you for your patience and please feel free to contact Support at anytime if we can be of assistance.
INVESTIGATING: 29/11/2021 12:20 PM EST
The Korax securemailserver.ca SSL has expired and has been renewed/re-installed, however this has resulted in login issues for readwebmail.ca. Our Server Administrators are investigating into this issue and working to resolve it as quickly as possible.
Further updates will be posted here as available.
]]>The emergency maintenance has been completed and C100 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Nov/24/2021 04:00 AM EST
C100 will be having emergency maintenance performed on it and as such services located on this server may be affected. We apologize for the inconvenience caused.
Further updates will be posted here. Thank you for your patience.
]]>Our Server Engineers have applied a fix and services should be accessible again. We are currently monitoring the stability of the server at this time.
If you are still experiencing any errors with your services, please contact our Support team through Live Chat, Phone, or Email support@hostpapasupport.com
Thank you for your patience and understanding in this matter.
INVESTIGATING: Nov/23/2021 03:00 PM EST
We are experiencing high load issues that may affect the ability of clients to access websites and email on server hp310.
This is being investigated by our Server Health team, and they are working to resolve the issue as soon as possible.
We sincerely apologize for the inconvenience that this has caused.
Thank you for your patience and cooperation regarding troubleshooting this issue. We will post further updates on this page until the issue is resolved.
]]>The emergency maintenance has been completed and HP264 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Nov/23/2021 01:05 PM EST
HP264 will be having emergency maintenance performed on it and as such services located on this server may be affected. We apologize for the inconvenience caused.
Further updates will be posted here. Thank you for your patience.
]]>The emergency maintenance has been completed and S153 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Nov/23/2021 05:00 AM EST
S153 will be having emergency maintenance performed on it and as such services located on this server may be affected. We apologize for the inconvenience caused.
Further updates will be posted here. Thank you for your patience.
]]>Our Server Engineers have applied a fix and services should be accessible again. We are currently monitoring the stability of the server at this time.
If you are still experiencing any errors with your services, please contact our Support team through Live Chat, Phone, or Email support@hostpapasupport.com
Thank you for your patience and understanding in this matter.
INVESTIGATING: Nov/22/2021 02:00 PM EST
We are experiencing high load issues that may affect the ability of clients to access websites and email on server hp238.
This is being investigated by our Server Health team, and they are working to resolve the issue as soon as possible.
We sincerely apologize for the inconvenience that this has caused.
Thank you for your patience and cooperation regarding troubleshooting this issue. We will post further updates on this page until the issue is resolved.
]]>Our Server Engineers have applied a fix and services should be accessible again. We are currently monitoring the stability of the server at this time.
If you are still experiencing any errors with your services, please contact our Support team through Live Chat, Phone, or Email support@hostpapasupport.com
Thank you for your patience and understanding in this matter.
=======================================
INVESTIGATING: Nov/19/2021 06:30 PM EST
We are experiencing high load issues that may affect the ability of clients to access websites and email on server hp314.
This is being investigated by our Server Health team and they are working to resolve the issue as soon as possible.
We sincerely apologize for the inconvenience that this has caused.
Thank you for your patience and cooperation regarding troubleshooting this issue. We will post further updates on this page until the issue is resolved.
]]>The issue with Dashboard has been fixed. Access to accounts should be working now. If you are still experiencing any issues, feel free to contact our Support team anytime, https://www.hostpapa.com/about-hostpapa/contact/
We appreciate your patience in this matter.
INVESTIGATING: Nov/17/2021 05:00 AM EST
We are experiencing some issues with accessibility on our Dashboard. This is being looked into and our System engineers are working to resolve it immediately.
More updates will be posted as they are available. Sorry for the inconvenience and thank you for your understanding.
]]>Our Engineering team has deployed a fix and papamail should be accessible again. If you are still experiencing issues with your papamail accounts, please contact our Support team through Live Chat, Phone, or Email support@hostpapasupport.com
Thank you for your patience and understanding in this matter.
INVESTIGATING: Nov/16/2021 06:30 AM EST
We are currently experiencing an issue hosted email affecting mail.papamail.net for inbound/outbound emails, users experience the following error message “4.7.1 Service unavailable - try again later”. Our engineering team is aware and currently investigating the issue. We will provide an update as soon as we have more information. We thank you for your patience.
]]>Our Server Health team has applied a fixed and the server load is now stable again. If you are still experiencing any errors with your services, please contact our Support team through Live Chat, Phone, or Email support@hostpapasupport.com
Thank you for your patience and understanding in this matter.
INVESTIGATING: Nov/12/2021 03:30 AM EST
We are experiencing high load issues that may affect the ability of clients to access websites and email on server s116.
This is being investigated by our Server Health team and they are working to resolve the issue as soon as possible.
We sincerely apologize for the inconvenience that this has caused.
Thank you for your patience and cooperation regarding troubleshooting this issue. We will post further updates on this page until the issue is resolved.
]]>Our Server Health team has applied a fixed and the server load is now stable again. If you are still experiencing any errors with your services, please contact our Support team through Live Chat, Phone, or Email support@hostpapasupport.com
Thank you for your patience and understanding in this matter.
INVESTIGATING: Nov/11/2021 03:40 PM EST
We are experiencing high load issues that may affect the ability of clients to access websites and email on the server hp293
This is being investigated by our Server Health team, and they are working to resolve the issue as soon as possible.
We sincerely apologize for the inconvenience that this has caused.
Thank you for your patience and cooperation regarding troubleshooting this issue. We will post further updates on this page until the issue is resolved.
]]>Our Server Health team has applied a fixed and the server load is now stable again. We are still it to ensure stability. If you are still experiencing any errors with your services, please contact our Support team through Live Chat, Phone, or Email support@hostpapasupport.com
Thank you for your patience and understanding in this matter.
====================================
INVESTIGATING: Nov/04/2021 10:20 PM EST
We are experiencing multiple server high load issues that may affect the ability of clients to access websites and email on the server.
This is being investigated by our Server Health team and they are working to resolve the issue as soon as possible.
We sincerely apologize for the inconvenience that this has caused.
Thank you for your patience and cooperation in regards to troubleshooting this issue. We will post further updates on this page until the issue is resolved.
]]>Our Engineering team has deployed a fix and services should be accessible again. If you are still experiencing issues with your papamail accounts, please contact our Support team through Live Chat, Phone, or Email support@hostpapasupport.com
Thank you for your patience and understanding in this matter.
==================================
INVESTIGATING: Nov/04/2021 10:10 AM EST We are investigating an issue preventing some users on mail.papamail.net from logging into Webmail. Our engineering team has been engaged.
We will provide an update once we have additional information.
]]>Our Engineering team has deployed a fix and services should be accessible again. If you are still experiencing issues with your papamail accounts, please contact our Support team through Live Chat, Phone, or Email support@hostpapasupport.com
Thank you for your patience and understanding in this matter.
==================================
INVESTIGATING: Nov/04/2021 06:00 AM EST
We are currently experiencing an issue hosted email affecting mail.papamail.net SMTP. Our engineering team is aware and currently investigating the issue. We will provide an update as soon as we have more information. We thank you for your patience.
]]>The phone lines are working normally again.
Thank you for your patience and understanding in this matter.
INVESTIGATING Oct/29/2021 03:00 PM EST
We have identified an issue with our voice support phone lines. You may not be able to contact us via phone.
This is being investigated, and we will update this status page periodically until resolved.
We're sorry for the inconvenience. You can still contact support via the Toll Free system, our ticket system, by email, and via LiveChat support at our website (https://www.hostpapa.com).
]]>Our Engineering team has deployed a fix and services should be accessible again. If you are still experiencing issues with your papamail accounts, please contact our Support team through Live Chat, Phone, or Email support@hostpapasupport.com
Thank you for your patience and understanding in this matter.
==================================
INVESTIGATING: Oct/28/2021 11:40 PM EST
We are experiencing a degradation in service for mail.papamail.net. Users may experience issues with receiving, sending, and logging in to the Webmail portal. We will provide updates as they are made available.
We sincerely apologize for the inconvenience caused. We appreciate your patience and understanding while it is being resolved.
]]>The connection issues have been resolved and everything is operating as normal. Thank you again for your patience!
Should you continue to have any issues, please contact our support team through Phone, Email, and Live Chat: https://www.hostpapa.com/about-hostpapa/contact/.
===================================
INVESTIGATING: Oct/28/2021 09:00 PM EST
The connection issues with R130 have re-occurred. Our Server Admins are already in contact with our datacenter and working to resolve this as quickly as possible.
We apologize for the inconvenience caused and we will provide updates as they are made available. Thank you for your patience and understanding.
===================================
FIXED: Oct/28/2021 05:00 PM EST
The connection issues have been resolved and everything is operating as normal. Thank you again for your patience!
Should you continue to have any issues, please contact our support team through Phone, Email, and Live Chat: https://www.hostpapa.com/about-hostpapa/contact/.
INVESTIGATING: Oct/28/2021 03:30 PM EST
Server R130 is currently experiencing intermittent network connection issues. Our Server Health team is in contact with our datacenter and working to resolve this as quickly as possible.
We do apologize for any inconvenience and will post further updates here as available. Thank you for your patience.
]]>Our Server Admins have fixed the issue. If you are still experiencing issues with your website, please contact our Support team through Live Chat, Phone, or Email support@hostpapasupport.com
Thank you for your patience in this matter.
INVESTIGATING: Oct/25/2021 02:00 PM EST
R132 is currently experiencing high load issues. Some sites might show errors when loading.
Our Server Health team is aware of the issue and working to fix it as soon as possible. We apologize for the inconvenience caused.
Further updates will be posted here. Thank you for your patience.
]]>Our Server Admins have fixed the issue. If you are still experiencing issues with your website, emails, etc., please contact our Support team through Live Chat, Phone, or Email support@hostpapasupport.com
Thank you for your patience in this matter.
INVESTIGATING: Oct/22/2021 02:35 PM EST
We are experiencing instability in different servers. Websites and emails can be affected. This is being investigated in order to be corrected.
Further updates will be posted here.
We appreciate your patience while the issue is being resolved.
]]>Our Server Admins have fixed the issue and VPS accounts should now be accessible. If you are still experiencing issues with your account access, website, emails, etc., please contact our Support team through Live Chat, Phone, or Email support@hostpapasupport.com
Thank you for your patience in this matter.
INVESTIGATING: Oct/21/202109:35 PM EST
Our server health team is currently investigating connectivity issues related to websites hosted in VPS servers. Clients may notice latency in requests or site not loading errors. We will provide further updates via this status page as they are made available.
Thank you for your patience and understanding while it's being resolved. We sincerely apologize for the inconvenience caused.
]]>The emergency maintenance has been completed and C100 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Oct/21/2021 05:35 AM EST
C100 will be having emergency maintenance performed on it and as such services located on this server may be affected. We apologize for the inconvenience caused.
Further updates will be posted here. Thank you for your patience.
]]>The issues have been corrected by our system administrators. We thank you for your patience and understanding while dealing with this. If you still experience any issues please reach out to us via Livechat or tickets and we will help
INVESTIGATING: Oct/20/2021 01:00 PM EST
We are currently experiencing some issues with email delivery through our spam filter service on the shared hosting platform. This is resulting in bounce back message.
Our System Administrators are working on a resolution and further updates will be posted here when available.
We sincerely apologize for any inconvenience this has caused.
]]>The emergency maintenance has been completed and S139 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Oct/20/2021 09:50 AM EST
S139 will be having emergency maintenance performed on it and as such services located on this server may be affected. We apologize for the inconvenience caused.
Further updates will be posted here. Thank you for your patience.
]]>Our Engineering team has fixed the issue and services have been restored. If you are still experiencing issues with your papamail accounts, please contact our Support team through Live Chat, Phone, or Email support@hostpapasupport.com
Thank you for your patience and understanding in this matter.
INVESTIGATING: Oct/20/2021 01:07 AM EST
The issue re-occurred and our Engineering team is investigating the cause. Users may experience issues with receiving, sending, and logging in to the Webmail portal. We will provide updates as they are made available.
We sincerely apologize for the inconvenience caused. We appreciate your patience and understanding while it is being resolved.
MONITORING: Oct/20/2021 12:13 AM EST
The services have been restored and access to emails as well as sending and receiving should start to work again. We are monitoring the issue and making sure that everything is stable. We will further post an update once the issue is fully resolved.
If you are still experiencing issues with your papamail accounts, please contact our Support team through Live Chat, Phone, or Email support@hostpapasupport.com
We are very sorry for the inconvenience. Thank you for your patience and understanding in this matter.
INVESTIGATING: Oct/19/2021 11:30 PM EST
We are experiencing a degradation in service for mail.papamail.net. Users may experience issues with receiving, sending, and logging in to the Webmail portal. Our Engineering team has been engaged, and they are currently investigating the issue.
Thank you for your patience and understanding while it's being resolved. We sincerely apologize for the inconvenience caused.
]]>Our Engineering team has fixed the issues. If you are still experiencing issues with your papamail accounts, please contact our Support team through Live Chat, Phone, or Email support@hostpapasupport.com
Thank you for your patience in this matter.
INVESTIGATING: Oct/19/2021 01:40 PM EST
We are experiencing a degradation in service for mail.papamail.net. Users may experience issues with sending with error "SMTP Error (454)" Authentication failed". Our Engineering team has been engaged, and they are currently investigating the issue.
Thank you for your patience and understanding while it's being resolved. We sincerely apologize for the inconvenience caused.
]]>The emergency maintenance has been completed and HP305 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Oct/19/2021 01:27 AM EST
HP305 will be having emergency maintenance performed on it and as such services located on this server may be affected. We apologize for the inconvenience caused.
Further updates will be posted here. Thank you for your patience.
]]>The sync over to the new hardware has been completed. There are no longer errors being reported when sending mail and all mail activity should resume to normal. Thank you again for your patience and have a great day.
IDENTIFIED: Oct/18/2021 1:00 PM EST
The faulty hardware has been replaced and is now in a recovery state. The mail queues are starting to process again and should clear up within the next hours before returning to normal. We'll continue to post updates and do thank you for your continued patience.
IDENTIFIED: Oct/18/2021 11:40 AM EST
Our engineering team has found the issue with the service related to the Hardware. This is currently being investigated into and we thank you for your patience.
INVESTIGATING: Oct/18/2021 10:30 AM EST
We are experiencing a degradation in service for mail.papamail.net. Users may experience issues with sending with error "SMTP Error (454)" Authentication failed". Our Engineering team has been engaged and they are currently investigating the issue.
]]>The issue has been resolved and the S202 server is operating normally again at this time.
Should you continue to have any issues, please contact our support team through Phone, Email, and Live Chat: https://www.hostpapa.com/about-hostpapa/contact/.
================================
INVESTIGATING: Oct/14/2021 12:57 AM EST
S202 is currently experiencing slower than normal load times. Some sites might show errors when loading also.
Our Server Health team is aware of the issue and working to fix it ASAP. Further updates will be posted here.
We appreciate your patience while the issue is being resolved.
]]>Our Server Admins have fixed the issue and VPS accounts should now be accessible. If you are still experiencing issues with your account access, website, emails, etc., please contact our Support team through Live Chat, Phone, or Email support@hostpapasupport.com
Thank you for your patience in this matter.
INVESTIGATING: Oct/13/2021 01:55 PM EST
Our server health team is currently investigating connectivity issues related to websites hosted in VPS servers. Clients may notice latency in requests or site not loading errors. We will provide further updates via this status page as they are made available.
Thank you for your patience and understanding while it's being resolved. We sincerely apologize for the inconvenience caused.
]]>Should you continue to have any issues, please contact our support team through Phone, Email, and Live Chat: https://www.hostpapa.com/about-hostpapa/contact/.
S202 is experiencing some connectivity issues that may affect the ability of clients to access services/accounts on that server.
This has been identified by our server health team, and they are working to resolve the issue as soon as possible.
Thank you for your patience and cooperation in regard to troubleshooting this issue. We will post further updates on this page until the issue is resolved.
]]>Should you continue to have any issues, please contact our support team through Phone, Email, and Live Chat: https://www.hostpapa.com/about-hostpapa/contact/.
S202 is experiencing some connectivity issues that may affect the ability of clients to access services/accounts on that server.
This has been identified by our server health team, and they are working to resolve the issue as soon as possible.
Thank you for your patience and cooperation in regard to troubleshooting this issue. We will post further updates on this page until the issue is resolved.
]]>The issue has been resolved and the HP305 server is operating normally again at this time.
Should you continue to have any issues, please contact our support team through Phone, Email, and Live Chat: https://www.hostpapa.com/about-hostpapa/contact/.
IDENTIFIED: Oct/08/2021 03:35 AM EST
HP305 is experiencing high load issues that may affect the ability of clients to access services/accounts on that server.
This has been identified by our server health team, and they are working to resolve the issue as soon as possible.
Thank you for your patience and cooperation in regard to troubleshooting this issue. We will post further updates on this page until the issue is resolved.
]]>The issue has been resolved and the HP283 server is operating normally again at this time.
Should you continue to have any issues, please contact our support team through Phone, Email, and Live Chat: https://www.hostpapa.com/about-hostpapa/contact/.
Oct/07/2021 03:37 AM EST
HP283 is experiencing high load issues that may affect the ability of clients to access services/accounts on that server.
This has been identified by our server health team, and they are working to resolve the issue as soon as possible.
Thank you for your patience and cooperation in regard to troubleshooting this issue. We will post further updates on this page until the issue is resolved.
]]>The issue has been resolved and the S103 server is operating normally again at this time.
Should you continue to have any issues, please contact our support team through Phone, Email, and Live Chat: https://www.hostpapa.com/about-hostpapa/contact/.
INVESTIGATING: Oct/07/2021 12:30 AM EST
S103 is currently experiencing slower than normal load times. Some sites might show errors when loading also.
Our Server Health team is aware of the issue and working to fix it ASAP. Further updates will be posted here.
We appreciate your patience while the issue is being resolved.
]]>The emergency maintenance has been completed and WS01 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Oct/05/2021 08:50 AM EST
WS01 will be having emergency maintenance performed on it and as such services located on this server may be affected. We apologize for the inconvenience caused.
Further updates will be posted here. Thank you for your patience.
]]>Our Server Admins have applied a fix, and there are no more connectivity issues.
Thank you for your patience and understanding in regard to resolving this issue.
IDENTIFIED OCT/04/2021 - 12:00 PM EST
Some servers are experiencing intermittent connectivity at this time. Our Server Health team is already aware and investigating the issue.
Further updates will be posted here. Any intermittent issues should resolve relatively quickly, but can come back again until the primary issue is resolved.
Thank you for your patience and cooperation in regard to troubleshooting this issue.
]]>The reboot has completed and the server is back up and functioning normally. As well the SSL issues should be resolved.
Thank you again for your patience and understanding.
EMERGENCY MAINTENANCE Sep/02/2021 12:00 PM EST
Server43 is being rebooted to apply fixes for the Let's Encrypt SSL issues, and is currently not back online. This is being looked into and we'll post further updates as soon as possible. Thank you for your patience and understanding as we work to resolve this issue.
]]>Our Systems team has applied a fix on the server-side which resolved the errors related to the expired Let's Encrypt SSL Certificates for Email Clients and Browsers but there will still be some that might still encounter an error that will require 24h to be updated.
Thank you for your patience and cooperation in regard to resolving this issue.
UPDATE: Oct/01/2021 12:15 AM EST
Our Systems team has applied a fix on the server-side which will help to mitigate the errors related to the expired Let's Encrypt SSL Certificates for Email Clients and Browsers but there will still be some that might still encounter an error. Our team is still working on the issue until it is fully resolved.
We will provide further updates once they are made available.
We apologize for the inconvenience and thank you for your patience and cooperation as we work towards resolving these issues.
UPDATE: Sep/30/2021 2:00 PM EST
Our Systems team is currently investigating issues with cached expired Let's Encrypt SSL certificates for Email Clients and Browsers. Yesterday Let's Encrypt's SSL Root certificate expired globally and although it was replaced there are lingering caching issues on devices that are still seeing the expired certificates. This is affecting some websites loading over HTTPS, as well as connections over Email using SSL ports.
We will continue to post further updates here.
Thank you for your patience and cooperation as we work towards resolving these issues.
INVESTIGATING: Sep/30/2021 12:00 PM EST
There are caching issues from the expired SSL certificate still seeing it as expired, even after replacement, that is impacting our shared hosting. This caching issue is being investigated, and we thank you for your patience.
Further updates will be posted here.
Thank you for your patience and cooperation in regard to resolving this issue.
]]>The emergency maintenance has been completed and HP274 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE Sep/30/2021 11:45 AM EST
HP274 will be having emergency maintenance performed on it and as such services located on this server may be affected. We apologize for the inconvenience caused.
Further updates will be posted here. Thank you for your patience.
]]>The emergency maintenance has been completed and WS03 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Sep/29/2021 07:55 AM EST
WS03 will be having emergency maintenance performed on it and as such services located on this server may be affected. We apologize for the inconvenience caused.
Further updates will be posted here. Thank you for your patience.
]]>The emergency maintenance has been completed and WS01 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Sep/28/2021 09:45 AM EST
WS01 will be having emergency maintenance performed on it and as such services located on this server may be affected. We apologize for the inconvenience caused.
Further updates will be posted here. Thank you for your patience.
]]>We have identified an issue with our voice support phone lines. You may not be able to contact us via phone.
This is being investigated, and we will update this status page periodically until resolved.
We're sorry for the inconvenience. You can still contact support via the Toll Free system, our ticket system, by email, and via LiveChat support at our website (https://www.hostpapa.com).
]]>The emergency maintenance has been completed and HP217 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE Sep/23/2021 02:14 AM EST
HP217 will be having emergency maintenance performed on it and as such services located on this server may be affected. We apologize for the inconvenience caused.
Further updates will be posted here. Thank you for your patience.
]]>The emergency maintenance has been completed and HP215 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE Sep/21/2021 11:00 PM
HP215 will be having emergency maintenance performed on it and as such services located on this server may be affected. We apologize for the inconvenience caused.
Further updates will be posted here. Thank you for your patience.
]]>The emergency maintenance has been completed and HP216 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE Sep/21/2021 02:00 PM
HP216 will be having emergency maintenance performed on it and as such services located on this server may be affected. We apologize for the inconvenience caused.
Further updates will be posted here. Thank you for your patience.
]]>The emergency maintenance has been completed and HP214 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE Sep/21/2021 01:00 PM
HP214 will be having emergency maintenance performed on it and as such services located on this server may be affected. We apologize for the inconvenience caused.
Further updates will be posted here. Thank you for your patience.
]]>The emergency maintenance has been completed and HP213 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE Sep/21/2021 02:05 AM
HP213 will be having emergency maintenance performed on it and as such services located on this server may be affected. We apologize for the inconvenience caused.
Further updates will be posted here. Thank you for your patience.
]]>The issue has been resolved. Thank you for the patience.
INVESTIGATING Sep/20/2021 11:00 AM EST
We have identified an issue with our voice support phone lines. You may not be able to contact us via phone.
This is being investigated, and we will update this status page periodically until resolved.
We're sorry for the inconvenience. You can still contact support via the Toll Free system, our ticket system, by email, and via LiveChat support at our website (https://www.hostpapa.com).
]]>Our engineering team has fixed the issue. If you are still experiencing issues with your emails, please contact our Support team through Live Chat, Phone, or Email support@hostpapasupport.com
Thank you for your patience in this matter.
INVESTIGATING: Sep/17/2021 11:40 AM EST
We are currently experiencing login issues with HostPapa Basic/Advanced email accounts.
We are investigating this at this time, and will provide updates as they are available.
Thank you for your patience.
]]>Korax mail server is still experiencing issues accessing or disconnections from the webmail and mail clients. Our Server Administrators are still investigating into this issue and working to resolve it as quickly as possible.
Further updates will be posted here as available.
INVESTIGATING: 16/09/2021 4:00 PM EST
The Korax mail server is currently experiencing issues with SMTP services which may result in disconnection and inability to login via email client (Outlook, Macmail, etc.) as well as webmail. Our Server Administrators are investigating into this issue and working to resolve it as quickly as possible.
Further updates will be posted here as available.
]]>The issue has been resolved. Thank you for the patience.
INVESTIGATING Sep/16/2021 1:00 PM
We have identified an issue with our voice support phone lines that are affecting incoming and outgoing calls for 905 XXX. You may not be able to contact us via phone.
This is being investigated, and we will update this status page periodically until resolved.
We're sorry for the inconvenience. You can still contact support via the Toll Free system, our ticket system, by email, and via LiveChat support at our website (https://www.hostpapa.com).
]]>Our Server Admins have fixed the issue. The mail server and login via email client and webmail should be working normally at this time. If you are still experiencing any issue, please feel free to contact us via our Support channels.
INVESTIGATING: 15/09/2021 5:40 PM EST
The Korax mail server is currently experiencing issues with SMTP services which may result in disconnection and inability to login via email client as well as webmail. Our Server Administrators are investigating into this issue and working to resolve it as quickly as possible. Further updates will be posted here as available.
]]>The emergency maintenance has been completed and HP305 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE Sep/13/2021 12:10 PM
HP305 will be having emergency maintenance performed on it and as such services located on this server may be affected. We apologize for the inconvenience caused.
Further updates will be posted here. Thank you for your patience.
]]>Our Server Admins have fixed the issue and VPS accounts should now be accessible. If you are still experiencing issues with your account access, website, emails, etc., please contact our Support team through Live Chat, Phone, or Email support@hostpapasupport.com
Thank you for your patience in this matter.
UPDATE: Sep/14/2021 8:30 PM EST
The restoration of the services performed by our System Admins is still ongoing. We sincerely apologize for the inconvenience that this has caused.
Thank you for your continued patience and understanding while the issue is being resolved. We will post further updates once available.
UPDATE: Sep/10/2021 10:30 AM EST
The restoration of the services is still ongoing at this time. We sincerely apologize for the inconvenience that this has caused.
Thank you for your continued patience and understanding while the issue is being resolved. We will post further updates once available.
UPDATE: Sep/10/2021 12:30 AM EST
The restoration of the services is still ongoing at this time. We sincerely apologize for the inconvenience that this has caused.
Thank you for your continued patience and understanding while the issue is being resolved. We will post further updates once available.
UPDATE: Sep/9/2021 09:30 AM EST
The restoration of the services performed by our System Admins is still ongoing. We sincerely apologize for the inconvenience that this has caused.
Thank you for your continued patience and understanding while the issue is being resolved. We will post further updates once available.
UPDATE: Sep/8/2021 12:30 AM EST
The restoration of the services performed by our System Admins is still ongoing. We sincerely apologize for the inconvenience that this has caused.
Thank you for your continued patience and understanding while the issue is being resolved. We will post further updates once available.
UPDATE: Sep/8/2021 12:00 AM EST
Our Server Admins are continuously working on the restoration of the services as soon as possible. We sincerely apologize for the inconvenience that this has caused.
Thank you for your continued patience and understanding while the issue is being resolved. We will post further updates once available.
UPDATE: Sep/7/2021 08:45 AM EST
Our Server Admins are still working continuously on the restoration of the services as soon as possible.
Thank you for your continued patience and understanding while the issue is being resolved. We are very sorry for the inconvenience that this has caused you. We will post further updates once available.
UPDATE: Sep/7/2021 01:00 AM EST
Our Server Admins are still working continuously on the restoration of the services as soon as possible.
Thank you for your continuous patience and understanding while the issue is being resolved. We are very sorry for the inconvenience that this has caused you. We will post further updates once available.
UPDATE: Sep/06/2021 07:00 PM EST
Our Server Admins are currently working to fix the issue as soon as possible.
Thank you for your patience and understanding while it's being resolved. We sincerely apologize for any inconvenience caused. We will post further updates once available.
UPDATE: Sep/06/2021 01:30 PM EST
Our Server Admins identified the cause of the issue, and they are working to fix it as soon as possible.
We sincerely apologize for any inconvenience caused. We will post updates as they made available.
INVESTIGATING: Sep/06/2021 02:24 AM EST
Our server health team is currently investigating connectivity issues related to websites hosted in VPS servers. Clients may notice latency in requests or site not loading errors. We will provide further updates via this status page as they are made available.
Thank you for your patience and understanding while it's being resolved. We sincerely apologize for the inconvenience caused.
]]>Our Server Admins have fixed the issue and VPS accounts should now be accessible. If you are still experiencing issues with your account access, website, emails, etc., please contact our Support team through Live Chat, Phone, or Email support@hostpapasupport.com
Thank you for your patience in this matter.
UPDATE: Sep/03/2021 11:00 PM EST
Our Server Admins identified the cause of the issue and working to fix it as soon as possible.
We sincerely apologize for any inconvenience caused. We will post updates as they made available.
INVESTIGATING: Sep/03/2021 09:54 PM EST
Our server health team is currently investigating connectivity issues related to websites hosted in VPS servers. Clients may notice latency in requests or site not loading errors. We will provide further updates via this status page as they are made available.
Thank you for your patience and understanding while it's being resolved. We sincerely apologize for the inconvenience caused.
]]>The emergency maintenance has been completed and HP212 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE Sep/03/2021 02:04 AM
HP212 will be having emergency maintenance performed on it and as such services located on this server may be affected. We apologize for the inconvenience caused.
Further updates will be posted here. Thank you for your patience.
]]>The emergency maintenance has been completed and HP210 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE Sep/03/2021 01:00 AM
HP210 will be having emergency maintenance performed on it and as such services located on this server may be affected. We apologize for the inconvenience caused.
Further updates will be posted here. Thank you for your patience.
]]>The emergency maintenance has been completed and HP218 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE Sep/02/2021 11:15 PM
HP218 will be having emergency maintenance performed on it and as such services located on this server may be affected. We apologize for the inconvenience caused.
Further updates will be posted here. Thank you for your patience.
]]>Our Server Admins have applied a fix and we are currently monitoring the status if the connection. We will provide updates as they made available.
Thank you for your patience and understanding in regards to resolving this issue.
INVESTIGATING: Sep/02/2021 07:00 PM
Some servers are having intermittent connectivity issues which may result in clients experiencing latencies loading their services/sites. This is being worked on by our Server Admins and further updates will be posted here. We sincerely apologize for the inconvenience that this might cause.
Thank you for your patience and cooperation in regards to resolving this issue.
]]>The emergency maintenance has been completed and S144 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone or Email/Support Ticket. You can find all our contact info at www.hostpapa.com .
EMERGENCY MAINTENANCE: Sep/02/2021 09:00 AM
S144 will be having emergency maintenance performed on it and as such services located on this server may be affected. We apologize for the inconvenience caused.
Further updates will be posted here. Thank you for your patience.
]]>The emergency maintenance has been completed and S122 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone or Email/Support Ticket. You can find all our contact info at www.hostpapa.com .
EMERGENCY MAINTENANCE: Sep/02/2021 06:22 AM
S122 will be having emergency maintenance performed on it and as such services located on this server may be affected. We apologize for the inconvenience caused.
Further updates will be posted here. Thank you for your patience.
]]>The emergency maintenance has been completed and HP209 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone or Email/Support Ticket. You can find all our contact info at www.hostpapa.com .
EMERGENCY MAINTENANCE: Sep/02/2021 3:07 AM
HP209 will be having emergency maintenance performed on it and as such services located on this server may be affected. We apologize for the inconvenience caused.
Further updates will be posted here. Thank you for your patience
]]>The emergency maintenance has been completed and HP211 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone or Email/Support Ticket. You can find all our contact info at www.hostpapa.com .
EMERGENCY MAINTENANCE: Sep/02/2021 1:00 AM
HP211 will be having emergency maintenance performed on it and as such services located on this server may be affected. We apologize for the inconvenience caused.
Further updates will be posted here. Thank you for your patience
]]>The emergency maintenance has been completed and S144 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone or Email/Support Ticket. You can find all our contact info at www.hostpapa.com .
S144 will be having emergency maintenance performed on it and as such services located on this server may be affected. We apologize for the inconvenience caused.
Further updates will be posted here. Thank you for your patience.
]]>The issue has been resolved and HP305, it is operating normally at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone or Email/Support Ticket. You can find all our contact info at www.hostpapa.com .
HP305 is experiencing performance issues. Websites hosted here may be slower to load.
Our server health team is aware and investigating the issue.
The issue has been resolved on HP300, it is operating normally at this time.
Further updates will be posted here. Thank you for your patience while the issue is being resolved.
HP305 & HP300 are experiencing performance issues. Websites hosted here may be slower to load.
Our server health team is aware and investigating the issue.
Further updates will be posted here. Thank you for your patience while the issue is being resolved.
]]>The issue has been resolved and the HP255 server is operating normally again at this time.
Should you continue to have any issues, please contact our support team through Phone, Email, and Live Chat: https://www.hostpapa.com/about-hostpapa/contact/.
HP255 is currently experiencing slower than normal load times. Some sites might show errors when loading also.
Our Server Health team is aware of the issue and working to fix it ASAP. Further updates will be posted here.
We appreciate your patience while the issue is being resolved.
]]>The emergency maintenance has been completed and HP295 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone or Email/Support Ticket. You can find all our contact info at www.hostpapa.com.
EMERGENCY MAINTENANCE: Aug/23/2021 03:45 PM EST
HP295 will be having emergency maintenance performed on it and as such services located on this server may be affected. We apologize for the inconvenience caused.
Further updates will be posted here. Thank you for your patience.
]]>The issue has been resolved and HP262 is operating normally at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone or Email/Support Ticket. You can find all our contact info at www.hostpapa.com .
INVESTIGATING: Aug/19/2021 10:00 AM EST
HP262 is experiencing performance issues. Websites hosted here may be slower to load.
Our server health team is aware and investigating the issue.
Further updates will be posted here. Thank you for your patience while the issue is being resolved.
]]>The issue has been resolved and HP295 is operating normally at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone or Email/Support Ticket. You can find all our contact info at www.hostpapa.com .
INVESTIGATING: Aug/18/2021 12:20 PM EST
HP295 is experiencing performance issues. Websites hosted here may be slower to load.
Our server health team is aware and investigating the issue.
Further updates will be posted here. Thank you for your patience while the issue is being resolved.
]]>The backup restoration has completed and the control panel server is back in normal working status. The aforementioned connectivity issues have also been resolved.
As always if you notice any issues please do not hesitate to contact support! Thanks again for your patience!
UPDATE: Aug/17/2021 02:00 AM EST
The restoration of the backups are still running. Further updates will be posted on this page when available.
Thank you for your continued patience and understanding regarding this matter.
UPDATE: Aug/16/2021 09:00 PM EST
The restoration is still ongoing at this time. Due to the size and speed of the legacy hardware this restoration will take sometime to finish so we're unable to provide a specific time for completion.
More updates will be provided as they made available.
Thank you for your continued patience and understanding as we work to resolve this issue in full.
EMERGENCY MAINTENANCE: Aug/16/2021 4:00 PM EST
Our Server Health department and System Admins have replaced the hardware responsible and currently running a full restore from the Backups. Due to the size and speed of the legacy hardware this restoration will take sometime to complete so we're unable to provide an ETA.
Further updates will be posted on this page when available.
Thank you for your continued patience as we work to resolve this issue in full.
INVESTIGATING: Aug/16/2021 11:00 AM EST
This incident is related only to legacy Korax client area.
We are investigating an issue which is prohibiting users to process basic tasks in the client area such as managing Mailboxes/Email Users. Our Server Health team is aware and working to resolve this as quickly as possible
Further updates will be posted on this page.
Thank you for your patience while the issue is being resolved.
The issue has been resolved and HP301 is operating normally at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone or Email/Support Ticket. You can find all our contact info at www.hostpapa.com .
INVESTIGATING: Aug/13/2021 07:00 AM EST
HP301 is experiencing performance issues. Websites hosted here may be slower to load.
Our server health team is aware and investigating the issue.
Further updates will be posted here. Thank you for your patience while the issue is being resolved.
The emergency maintenance has been completed and S102 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone or Email/Support Ticket. You can find all our contact info at www.hostpapa.com .
EMERGENCY MAINTENANCE: Aug/12/2021 03:05 AM EST
S102 will be having emergency maintenance performed on it and as such services located on this server may be affected. We apologize for the inconvenience caused.
Further updates will be posted here. Thank you for your patience.
]]>The issue has been resolved and the HP293 server is operating normally again at this time.
Should you continue to have any issues, please contact our support team through Phone, Email, and Live Chat: https://www.hostpapa.com/about-hostpapa/contact/.
INVESTIGATING: Aug/11/2021 09:45 AM EST
HP293 is currently experience slower than normal load times. Some sites might show errors when loading also.
Our Server Health team is aware of the issue and working to fix it ASAP. Further updates will be posted here.
We appreciate your patience while the issue is being resolved.
]]>The emergency maintenance has been completed successfully.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com.
EMERGENCY MAINTENANCE: Aug/10/2021 12:05 AM EST
HP293 will be having emergency maintenance performed on it and as such services located on this server may be affected. We apologize for the inconvenience caused.
Further updates will be posted here. Thank you for your patience.
]]>The issue has been resolved and the emails are operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at https://hostpapa.com/about-hostpapa/contact.
UPDATE: July/30/2021 05:20 AM EST
Our team continues to investigate the issue, however, a workaround is to have your IP address whitelisted here: https://spamrl.com/delist/
If you need assistance with this, please contact our support team.
We appreciate your continued patience while the issue is being resolved.
INVESTIGATING: July/30/2021 12:30 AM EST
A small number of clients are experiencing issues where emails are receiving a bounce back error from spamrl.com.
Our Server engineers are investigating this and further updates will be posted here.
We appreciate your patience while the issue is being investigated.
]]>The issue has been resolved and email delivery should already be working fine.
We apologize for the inconvenience that you have experienced.
UPDATE: August 04, 2021 01:30 AM EST
Our Server Admins are working non-stop to resolve the cause of the issue. We will provide more updates as they are made available.
We sincerely apologize for the inconvenience caused.
UPDATE: August, 02, 2021 1:00 PM EST
Our Server Admins are still working to fix the cause of the emails not being delivered. We will provide more updates as they are made available.
We sincerely apologize for the inconvenience caused.
UPDATE: July 30, 2021 1:00 AM EST
Our Server Admins are working to fix the cause of the emails not being delivered as soon as possible. We will provide more updates as they are made available.
We sincerely apologize for the inconvenience caused.
INVESTIGATING: July/29/2021 08:30 AM EST
A small amount of clients are experiencing issues where emails are not being delivered from cPanel email accounts.
Our server side engineers are investigating this and further updates will be posted here.
We appreciate your patience while the issue is being investigated.
]]>The issue with Dashboard has been fixed. Access to accounts should be working now. If you are still experiencing any issues, feel free to contact our Support team anytime, https://www.hostpapa.com/about-hostpapa/contact/
We appreciate your patience in this matter.
We are experiencing some issues with accessibility on our Dashboard. This is being looked into and our System engineers are working to resolve it immediately.
More updates will be posted as they are available. sorry for the inconvenience and thank you for your understanding.
]]>LiveChat access has been restored, and the issue is resolved.
The LC team continue to monitor in case of any further issues.
INVESTIGATING: July/22/2021 12:00 PM EST
Our LiveChat system is not operating at this time. The issue is being investigated and further updates will be posted here.
You can still reach us by phone or support ticket/email. Thank you for your patience and cooperation.
]]>The issue has been resolved and the servers are operating normally again at this time. Email should be delivered without issue.
Should you continue to have any issues, please contact our support team via LiveChat, Phone or Email/Support Ticket. You can find all our contact info at www.hostpapa.com .
UPDATE: July/27/2021 02:00 AM EST
Our server admin team is finding less delayed and undelivered emails. Please check your accounts for continued delivery issues at this time.
Our team continues to monitor the situation and further updates will be posted here.
UPDATE: July/26/2021 09:00 PM EST
Our Email Specialists team is still working for a fix to eliminate bounce-back errors regarding IP reputation that affects different email providers and delays in sending out emails. We sincerely apologize for the inconvenience that this has caused. We will provide more updates once made available.
Thank you for your cooperation and patience in this matter.
UPDATE: July/26/2021 02:45 AM EST
Our Email Specialists team continue to work to resolve this issue.
This may affect email deliverability for various email providers wherein bounceback errors regarding IP reputation might be received. This may also cause delays with sending out emails. We are very sorry for the inconvenience. We will provide more updates once made available.
Thank you for your continued patience and cooperation.
UPDATE: July 23, 2021 10:30 PM EST
Our Email Specialists together with our Server Admins are working non-stop to resolve the issue as immediately as possible. This may affect email deliverability for various email providers wherein bounceback errors regarding IP reputation might be received. This may also cause delays with sending out emails. We are very sorry for the inconvenience. We will provide more updates once made available.
Thank you for your cooperation and patience in this matter.
UPDATE: July/23/2021 3:00 PM EST
Our Email Specialists are still working to resolve the IP Reputation issue with Proofpoint as soon as possible. This may affect email deliverability for various email providers. We sincerely apologize for the inconvenience that this has caused. We will provide updates once made available.
Thank you for your patience and cooperation in this matter.
We will post more updates when available.
UPDATE: July 22, 2021 11:15 PM EST
Our Email Specialists are still working to resolve the IP Reputation issue with Proofpoint as soon as possible. This may affect email deliverability for various email providers. We sincerely apologize for the inconvenience that this has caused. We will provide updates once made available.
Thank you for your patience and cooperation in this matter.
Email functionality is affected and bounce-backs are being generated only if the destination server has Proofpoint protection enabled. We are working closely with Proofpoint support and our Email Specialists to resolve these issues as soon as possible.
]]>The emergency maintenance has been completed successfully.
Should you continue to have any issues, please contact our support team via LiveChat, Phone or Email/Support Ticket. You can find all our contact info at www.hostpapa.com .
July/21/2021 04:45 PM EST
HP305 will be having emergency maintenance performed on it and as such services located on this server may be affected.
Further updates will be posted here. Thank you for your patience.
]]>The emergency maintenance has been completed successfully.
Should you continue to have any issues, please contact our support team via LiveChat, Phone or Email/Support Ticket. You can find all our contact info at www.hostpapa.com .
EMERGENCY MAINTENANCE: July/16/2021 02:45 AM EST
HP293 will be having emergency maintenance performed on it and as such services located on this server may be affected.
Further updates will be posted here. Thank you for your patience.
]]>Our engineering team has fixed the issue. If you are still experiencing issues with your emails, please contact our Support team through Live Chat, Phone, or Email support@hostpapasupport.com
Thank you for your patience in this matter.
UPDATE: July/15/2021 2:30 PM EST
Our engineering team has applied some fixes, and we are monitoring our services while they are bringing them back online. Some users will still be temporarily affected and may need to log back in and reauthenticate if an issue is experienced.
We will post more updates when available.
Thank you for your continued patience.
IDENTIFIED: July/15/2021 08:25 AM EST
The cause of the issue has been identified and our engineering team is working to resolve it as quickly as possible.
Thank you for your continued patience.
ONGOING: July/15/2021 06:50 AM EST
The issue continues to be investigated. We appreciate your continued patience.
INVESTIGATING: July/15/2021 05:00 AM EST
We are currently experiencing a connection issue for a small set of HostPapa Basic/Advanced email accounts.
We are investigating this at this time, and will provide updates as they are available.
Thank you for your patience.
]]>Our Server Admins have fixed the issue. If you are still experiencing issues with your website, emails, etc., please contact our Support team through Live Chat, Phone, or Email support@hostpapasupport.com
Thank you for your patience in this matter.
INVESTIGATING 1:40 PM EST
Some servers are expecting latency, and some customers may experience intermittent connectivity issues. Our Server Health team is already aware and investigating the issue.
Further updates will be posted here.
Thank you for your patience and cooperation regarding troubleshooting this issue.
]]>This issue is now resolved, and all services are now operational.
Thank you for your patience.
INVESTIGATING - 2:30 PM EST
We are investigating an issue regarding sending emails from our Basic and Advanced email services.
Sorry for the inconvenience. We will provide more updates as they become available.
]]>This issue is now resolved, and all services are now operational.
Thank you for your patience.
INVESTIGATING - 1:00 PM EST
We are investigating an issue regarding inbound delays for our Basic and Advanced email service.
Sorry for the inconvenience. We will provide more updates as they become available.
]]>The emergency maintenance has been completed successfully.
Should you continue to have any issues, please contact our support team via LiveChat, Phone or Email/Support Ticket. You can find all our contact info at www.hostpapa.com .
Server HP301 requires immediate emergency maintenance at this time. Our Server Health team is working on it, and we will post more updates as soon as they are available. We apologize for the inconvenience.
Thank you for your patience and cooperation.
]]>The emergency maintenance was completed and HP253 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone or Email/Support Ticket. You can find all our contact info at www.hostpapa.com .
Server HP253 requires immediate emergency maintenance at this time. Our Server Health team is working on it, and we will post more updates as soon as they are available. We apologize for the inconvenience.
Thank you for your patience and cooperation.
]]>Our Server Admins have fixed the issue and websites and emails should now be accessible. If you are still experiencing issues with your account access, website, emails, etc., please contact our Support team through Live Chat, Phone, or Email support@hostpapasupport.com
Thank you for your patience in this matter.
Our server health team is currently investigating connectivity issues related to websites and emails hosted on dedicated servers. Clients may notice latency in requests or site not loading errors. We will provide further updates via this status page as they are made available.
Thank you for your patience and understanding while it's being resolved.
We sincerely apologize for the inconvenience caused.
]]>The issue has been resolved and the Korax VS4 server is operating normally again at this time.
Should you continue to have any issues, please contact our support team.
INVESTIGATING: 29/06/2021 11:00 AM EST
Korax VS4 server is experiencing issues, and you may not be able to load services hosted on this server at this time, or they may be slower than normal.
Our Server Health Team is aware of the issue and are working to resolve it as quickly as possible. Further updates will be posted here.
]]>The restoration is completed and LFC server 41 is operating normally again at this time.
Should you continue to have any issues, please contact our support team.
Thank you for your cooperation and understanding.
UPDATE: 03:22 PM EST
The services are already back online while the restoration of the data is still ongoing. Until the restoration is complete, some sites hosted on this server may not load properly or appear outdated. Further updates will be provided once made available.
We sincerely apologize for the inconvenience and thank you for your patience.
UPDATE: 28/06/2021 09:30 AM EST
The server is back online with some services back online also. The outage affected data on the server. Restoration of the data continues at this time to resolve loading issues as quickly as possible. Until restoration is complete, sites hosted on this server may not load correctly.
We greatly appreciate your continued patience. Further updates will be posted here.
UPDATE: 28/06/2021 04:20 AM EST
Some sites and their data are coming back online while the issue continues to be resolved.
Further updates will be posted here, we appreciate your patience.
EMERGENCY OUTAGE: 27/06/2021 11:00 AM EST
Due to a hardware failure on LFC Server 41, LFC clients hosted on this server will be experiencing issues loading their services/sites. This is being worked on by our server support team and further updates will be posted here.
Thank you for your patience and cooperation in regards to resolving this issue.
The issue has been resolved and the servers are operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone or Email/Support Ticket. You can find all our contact info at www.hostpapa.com .
UPDATE: 24/06/2021 03:45 PM EST
Our team has performed emergency maintenance to fix this issue. Email delivery should be back to normal now, however, we are still monitoring it to review some isolated cases.
We appreciate your patience and cooperation, and we apologize for the inconvenience caused.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com.
UPDATE: 24/06/2021 01:30 PM EST
We are still working to fix this issue. We appreciate your patience and cooperation while this is being resolved.
Further updates will be posted here.
UPDATE: 24/06/2021 09:15 AM EST
Our server technicians continue to investigate the issue. We appreciate your patience while this is being resolved.
Further updates will be posted here.
INVESTIGATING: 24/06/2021 06:00 AM EST
Emails are bouncing for some clients with a 550 spam filter bounce back message. This is currently being investigated and further updates will be posted here.
We're sorry for the inconvenience regarding email delivery at this time, we're working to resolve it ASAP. Thank you for your patience and cooperation.
The maintenance is completed at this time and the voice system is back online.
Thank you for your previous patience and cooperation and have a great day!
MAINTENANCE: 15/06/2021 09:00 AM EST
Our phone/voice support system is offline currently for maintenance.
Further updates will be posted here. Thank you for your patience and cooperation.
Our team has conducted backend migrations to mitigate the delays. Email delivery should be back to normal now.
We appreciate your patience and we apologize for the inconvenience caused.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com.
IDENTIFIED: 3:00 PM EST
We are experiencing issues with basic/advanced emails. This will result in some delays in email delivery. Our team is already investigating the issue.
We will provide an update once we have additional information. We are sorry for the inconvenience that this might cause you.
]]>The issue has been resolved and the servers are operating normally with email being delivered regularly again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone or Email/Support Ticket. You can find all our contact info at www.hostpapa.com .
UPDATE: 06/05/2021 12:15 AM EST
Our Email team has identified issues with spam filtering which causes delays with incoming emails and they are working on fixing it as soon as possible.
We will provide further updates as they become available. Thank you again for your patience.
UPDATE: 07:30 PM EST
Our Email Specialists continue to investigate the issue to resolve it as soon as possible. We are sorry for the inconvenience that this might cause you.
We will provide more updates once made available.
IDENTIFIED: 2:00 PM EST
We are experiencing issues with basic/advanced emails. This will result in some delays in email delivery. Our team is already investigating the issue.
We will provide an update once we have additional information. We are sorry for the inconvenience that this might cause you.
]]>The issue has been resolved and the servers are operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone or Email/Support Ticket. You can find all our contact info at www.hostpapa.com .
---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- UPDATE: 22/06/2021 11:51 PM EST
Our Server Admins have already applied a fix and we are no longer seeing 550 - Invalid Sender bounceback errors on our server logs. However, we are still monitoring it to review some isolated cases.
We appreciate your patience and cooperation, and we apologize for the inconvenience caused.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com.
UPDATE: 22/06/2021 12:30 AM EST
Our server admins are still working to fix the cause of the issue. Updates will be provided as they made available.
We sincerely apologize for the inconvenience that this has caused.
Thank you for your patience and understanding.
UPDATE: 17/06/2021 12:30 AM EST
Our Server Admins are continuously working to resolve the issue. We will post further updates once we have additional information.
We are very sorry for the inconvenience and thank you for your patience and understanding.
UPDATE: 14/06/2021 07:00 PM EST
Our server admins continue to work on resolving this issue. We're sincerely sorry for any inconvenience this may be causing.
Thank you for your patience and understanding. Further updates will be posted here.
UPDATE: 11/06/2021 07:00 PM EST
Our Server Admins are continuously working to resolve the issue. We will post further updates once we have additional information.
We are very sorry for the inconvenience and thank you for your patience and understanding.
UPDATE: 11/06/2021 09:00 AM EST
Our server admins continue to work on resolving this issue. We're truly sorry for any inconvenience this may be causing.
Thank you for your patience and understanding, further updates will be posted here.
UPDATE: 09/06/2021 08:00 PM EST
Our server admins are still working to fix the cause of the issue. Updates will be provided as they made available.
We sincerely apologize for the inconvenience that this has caused.
Thank you for your patience and understanding.
UPDATE: 08/06/2021 01:45 AM EST
Our server admins have narrowed down the cause of the issue and continue to investigate. Further updates will be posted here.
Thank you for your patience and cooperation in regards to troubleshooting this issue and we're sorry for any inconveniences it has caused.
UPDATE: 07/06/2021 09:00 AM EST
Our server admins are still investigating the cause of the bounce-back messages as it continues to happen on some accounts. We will post further updates once made available.
Thank you for your patience and cooperation.
UPDATE: 04/06/2021 07:00 PM EST
Our Server admins are still investigating the cause of the bounce-back messages. We will post further updates once made available.
Thank you for your patience and we apologize for the inconvenience caused.
INVESTIGATING: 04/06/2021 09:00 AM EST
Some clients are experiencing bounce-back messages on emails being sent from cPanel email accounts. The error notes 550 - Invalid Sender.
Our Server Health team is investigating this currently. Further updates will be posted here.
Thank you for your patience and cooperation.
]]>The maintenance has been completed successfully at this time.
Thank you for your understanding and cooperation.
SERVER MAINTENANCE: 12 PM EST
Our Server Health team is handling the maintenance on server HP316 at this time, and we will post more updates as soon as they are available.
Thank you for your understanding and cooperation.
]]>The maintenance has been completed successfully at this time.
Thank you for your understanding and cooperation.
SERVER MAINTENANCE: 12 PM EST
Our Server Health team is handling the maintenance on server HP241 at this time, and we will post more updates as soon as they are available.
Thank you for your understanding and cooperation.
]]>The maintenance has been completed successfully. Thank you for your cooperation.
Should you continue to have any issues, please contact our support team via LiveChat, Phone or Email/Support Ticket. You can find all our contact info at www.hostpapa.com .
EMERGENCY MAINTENANCE: 02/06/2021 05:00 AM EST
R123 requires emergency maintenance and will be offline. The downtime will be limited as short as possible by our Server Health team.
Further updates will be posted here. Thank you for your patience and cooperation.
The emergency maintenance has been completed at this time. The server is back online.
START: 01/06/2021 11:00 PM EST
R120 requires emergency maintenance that will take it offline. The maintenance is being performed by our Server Health team who will work to have it completed as quickly as possible.
Further updates will be posted here. We apologize for the inconvenience.
Thank you for your patience and cooperation in regard to completing the required emergency maintenance.
]]>The maintenance has been completed successfully.
Thank you for your understanding and cooperation.
SERVER MAINTENANCE: 12 PM EST
Our Server Health team is handling the maintenance on servers HP214 and HP256 at this time, and we will post more updates as soon as they are available.
Thank you for your understanding and cooperation.
]]>Emergency maintenance has been completed at this time. The server is back online.
START: 01/06/2021 04:00 AM EST
HP222 requires emergency maintenance that will take it offline. The maintenance is being performed by our Server Health team who will work to have it completed as quickly as posible.
Further updates will be posted here. Thank you for your patience and cooperation in regards to completing the required emergency maintenance.
The issue has been resolved, emergency maintenance completed and HP298 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone or Email/Support Ticket. You can find all our contact info at www.hostpapa.com .
Server HP298 requires immediate emergency maintenance at this time. Our Server Health team is working on it, and we will post more updates as soon as they are available. We apologize for the inconvenience.
Thank you for your patience and cooperation.
]]>The maintenance has been completed successfully at this time.
Thank you for your understanding and cooperation.
SERVER MAINTENANCE: 1PM EST
Our Server Health team is handling the maintenance on server HP309 at this time, and we will post more updates as soon as they are available.
Thank you for your understanding and cooperation.
]]>The issue has been resolved and HP295 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone or Email/Support Ticket. You can find all our contact info at www.hostpapa.com .
UPDATE: 01/06/2021 02:00 AM EST
MySQL is running at this time while our server health team continues the restoration of the database tables.
Thank you for your continued patience and cooperation in regards to troubleshooting this issue.
UPDATE:
Our Server Admins are still working on the restoration of the affected databases. Further updates will be posted once made available.
We apologize again for the inconvenience caused. Thank you for your patience and cooperation.
UPDATE: 6:30 PM EST
We are still working to restore all the affected databases. More updates will be posted as soon as possible.
Thank you for your patience and cooperation.
IDENTIFIED: 31/04/2021 07:45 AM EST
MySQL is back online for HP295 for some clients at this time. Restorations of affected databases is still ongoing. We will post another update when they are completed.
You may still see "Error establishing a database connection" warnings on websites hosted on this server. This is due to corruptions that occurred during the main outage.
Our team continues to work on restoring these connections. Thank you for your patience and cooperation in regards to troubleshooting this issue.
HP295 is experiencing an issue that may affect the ability of clients to access the websites hosted on that server.
This has been identified by our server health team, and they are working to resolve the issue as soon as possible.
Thank you for your patience and cooperation in regard to troubleshooting this issue. We will post further updates on this page until the issue is resolved.
]]>Our Email Specialists have applied a fix and the email migration is now working. We are still monitoring it for a few hours to make sure that everything is working fine and stable.
Thank you for your patience and cooperation on the matter.
UPDATE: 11:30 PM EST
Our Email Specialists are still working on the fix as soon as possible. Further updates will be provided once made available.
We are sorry for the inconvenience and Thank you for your patience and cooperation.
UPDATE: 6:30 PM EST
We are still working to solve this email migration issue. More updates will be posted as soon as possible.
Thank you for your patience and cooperation.
INVESTIGATING: 28/05/2021 20:00 EST
At this time we are unable to perform migrations on our Basic and Advanced HostPapa Dedicated Email accounts. Our Email specialists are aware of the issue and working on it at this time.
Further updates will be posted here.
]]>The maintenance has been completed and servers HP257 and HP259 are operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone or Email/Support Ticket. You can find all our contact info at www.hostpapa.com .
Thank you for your patience and cooperation.
11:50 AM EST
The servers HP257 and HP259 require immediate emergency maintenance at this time. Our Server Health team is working on it, and we will post more updates as soon as they are available.
Thank you for your patience and cooperation.
]]>The issue has been resolved, and the server HP302 is now working properly.
Thank you for your patience and cooperation.
INVESTIGATING: 27/05/2021 01:45 PM EST
HP302 is experiencing issues, and you may not be able to load services hosted on this server at this time, or they may be slower than normal.
Our Server Health Team is aware of the issue and are working to resolve it as quickly as possible. Further updates will be posted here.
]]>The issue has been resolved, and the servers HP301 and HP302 are now working properly.
Thank you for your patience and cooperation.
INVESTIGATING: 27/05/2021 09:45 AM EST
HP301 and HP302 are experiencing issues, and you may not be able to load services hosted on this server at this time, or they may be slower than normal.
Our Server Health Team is aware of the issue and are working to resolve it as quickly as possible. Further updates will be posted here.
]]>The issue has been resolved, and the server HP301 is now working properly.
Thank you for your patience and cooperation.
INVESTIGATING: 26/05/2021 09:00 AM EST
HP301 is experiencing issues and you may not be able to load services hosted on this server at this time or they may be slower than normal.
Our Server Health Team is aware of the issue and are working to resolve it as quickly as possible. Further updates will be posted here.
]]>LiveChat access has been restored and the issue is resolved.
The LC team continue to monitor in case any further issues.
Our LiveChat system is not operating at this time. The issue is being investigated and further updates will be posted here.
You can still reach us by phone or support ticket/email . Thank you for your patience and cooperation.
]]>HP310 is operating normally at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone or Email/Support Ticket. You can find all our contact info at www.hostpapa.com .
MONITORING: 10/05/2021 08:20 AM EST
Services are returning to the server and our server health team continues to monitor the server at this time.
Sites on HP310 are loading at this time. Our server health team is continuing to monitor.
INVESTIGATING: 10/05/2021 07:35 AM EST
HP310 is experiencing issues loading some sites. You may see an error related to server load. Sites affecting are showing a "503 Service is Unavailable" error.
The server load remains low and the cause of the issue is being investigated. Our server health team is working to have this resolved as quickly as possible.
We appreciate your patience.
]]>The maintenance has been completed and server HP310 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone or Email/Support Ticket. You can find all our contact info at www.hostpapa.com .
START: 10/05/2021 02:45 AM EST
Server HP310 requires immediate emergency maintenance at this time. The expected down time is no more than 2 hours and we will do our best to maintain this schedule while our server health team implements the maintenance steps.
Thank you for your patience and cooperation.
The issue has been resolved, and the Protection Power is now working properly.
Thank you for your patience and cooperation.
Our Protection Power engineers identified an issue with the CDN service, and they are working to resolve the issue as soon as possible.
Please accept our apologies for the inconvenience caused.
We will post further updates on this page until the issue is resolved.
]]>The issue has been resolved, and the Protection Power is now working properly.
Thank you for your patience and cooperation.
Our Protection Power engineers identified an issue with the CDN service, and they are working to resolve the issue as soon as possible.
Please accept our apologies for the inconvenience caused.
We will post further updates on this page until the issue is resolved.
]]>This has been identified by our server health team, and they are working to resolve the issue as soon as possible.
Thank you for your patience and cooperation in regard to troubleshooting this issue. We will post further updates on this page until the issue is resolved.
This is now resolved. Thanks for your kind patience and for your effort regarding this matter.
If you are still experiencing issues with your account access, website, emails, etc., please contact our Support team through Live Chat, Phone, or Email support@hostpapasupport.com
]]>The server is back online and operating normally at this time.
Should you continue to experience any issues, please contact our support team via LiveChat, Phone, or Support Ticket/Email.
Server HP255 is experiencing issues at this time and is unreachable. As a result, services hosted on this server might not be accessible.
Our server health team is aware and working on the issue to have it resolved as quickly as possible.
Updates on the issue will be posted here. Sorry for the inconvenience that this has caused you. Thank you for your patience and cooperation.
]]>Our System Administrators have fixed the issue.
If you are still experiencing issues with your account access, website, emails, etc., please contact our Support team through Live Chat, Phone, or Email support@hostpapasupport.com
Thank you for your patience in this matter.
We are experiencing issues with the WordPress admin login that is related to our Protection Power Service. A workaround has been provided and our Server Admins are already aware of the issue and working on it as soon as possible.
We apologize for the inconvenience caused. We will provide updates as they made available.
]]>Our Server Admins have fixed the issue and VPS accounts should now be accessible. If you are still experiencing issues with your account access, website, emails, etc., please contact our Support team through Live Chat, Phone, or Email support@hostpapasupport.com
Thank you for your patience in this matter.
UPDATE:
Our Server Admins identified the cause of the issue and working to fix it as soon as possible.
We sincerely apologize for any inconvenience caused. We will post updates as they made available.
Our server health team is currently investigating connectivity issues related to websites hosted in VPS servers. Clients may notice latency in requests or site not loading errors. We will provide further updates via this status page as they are made available.
Thank you for your patience and understanding while it's being resolved. We sincerely apologize for the inconvenience caused.
]]>Our System Administrators have fixed the issue.
If you are still experiencing issues with your account access, website, emails, etc., please contact our Support team through Live Chat, Phone, or Email support@hostpapasupport.com
Thank you for your patience in this matter.
UPDATE:
Our Server Admins have identified the issue and working for a permanent fix. In the meantime, a workaround has been made to be able to access the website. If you are experiencing errors with your sites, please contact our Support team through Live Chat, Phone, or Email: https://www.hostpapa.ca/about-hostpapa/contact/
UPDATE: 23/04/2021 04:00 PM EST
Our Server Admins are still investigating the issue while a temporary solution has been applied.
We will post further updates once available. We sincerely apologize for the inconvenience.
RESOLVED: 23/04/2021 06:15 AM EST
The issue has been resolved and the servers are operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone or Email/Support Ticket. You can find all our contact info at www.hostpapa.com .
We have received reports regarding getting Error 599 / Error 403 when trying to access/login to WordPress admin. Our Server Admins are already investigating the issue which appears to be related to our Protection Power service.
We will provide updates as they made available. We sincerely apologize for the inconvenience that this has caused you.
]]>Our server health team was able to identify and resolve the issue related to the VPS server issues.
The servers are working normally at this time. If you continue to experience issues, please reach out to our support team via LiveChat, Phone, or Email/Support Ticket.
Our server health team is currently investigating connectivity issues related to websites hosted in VPS servers. Clients may notice latency in requests or site not loading errors. We will provide further updates via this status page as they are made available.
Thank you for your patience and understanding while it's being resolved. We sincerely apologize for the inconvenience caused.
]]>The issue regarding email client errors has been resolved. If you are still experiencing difficulties accessing your emails using your devices, kindly contact our Support team so we can assist you further.
Thank you for your patience in this matter.
Some customers are experiencing issues to connect and use their emails in different emails clients. Our team is already investigating the issues.
We will provide an update once we have additional information. We are sorry for the inconvenience that this might cause you.
]]>The issue has been resolved and the servers are operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone or Email/Support Ticket. You can find all our contact info at www.hostpapa.com .
UPDATE:
Our Email team is still working with the intermittent issue regarding email attachments.
We will post further updates once available. We sincerely apologize for the inconvenience.
UPDATE:
The basic/advanced admin page issue was fixed.
Our Dedicated Email team is still working with the issues related to sending Emails with Attachments. We apologize for any inconvenience caused.
We will provide updates once made available.
UPDATE:
Our Dedicated Email team is still working with the issues related to the Admin Interface in Webmail and Sending Emails with Attachments. We apologize for any inconvenience caused.
We will provide updates once made available.
We are experiencing intermittent issues with basic/advanced emails. You can experience issues opening the email admin panel and attaching files in your emails. Our team is already investigating the issues.
We will provide an update once we have additional information. We are sorry for the inconvenience that this might cause you.
]]>The issue has been resolved by our server health team at this time.
Should you require further assistance or have continued intermittent connectivity, please reach out to our support team.
1:50 pm EST
Some customers are still experiencing intermittent connectivity problems. Our Server Health team is still working to fix it.
Further updates will be posted here. Thank you for your patience and cooperation in regard to troubleshooting this issue.
12:15 pm EST
Our Server Health team has applied some fixes to the server. We will keep monitoring it to see if there are other issues.
Thank you for your patience and cooperation in regard to troubleshooting this issue.
R132 is experiencing intermittent connectivity at this time. Our Server Health team is already aware and investigating the issue.
Further updates will be posted here. Thank you for your patience and cooperation in regard to troubleshooting this issue.
]]>cPanel is accessible again from the dashboard. The issue is marked as resolved.
If you continue to experience issues, please contact our support team directly via LiveChat, Voice or Support Ticket.
Some customers are currently experiencing issues with accessing the "My cPanel" tab from the Dashboard. Our Server Admins are already aware and working for a fix.
Direct access to cPanel is working. You can contact our support lines for more information.
Sorry for the inconvenience that this has caused you We will provide updates as they made available.
]]>The issue has been resolved and LC support is available again.
Thank you for your patience and cooperation.
START: 05/04/2021 05:30 AM EST
Our LiveChat system is currently experiencing some issues and you may not be able to use it at this time. We're investigating this currently and further updates will be provided here.
]]>The issue has been resolved and the servers are operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone or Email/Support Ticket. You can find all our contact info at www.hostpapa.com .
Our server health team is currently investigating connectivity issues related to websites hosted in VPS servers. Clients may notice latency in requests or site not loading errors. We will provide further updates via this status page as they are made available.
Thank you for your patience and understanding while it's being resolved. We sincerely apologize for the inconvenience caused.
]]>The server health team has applied a fix and the server is functioning normally at this time.
If you continue to experience any issues, please contact our support team.
Thank you for your patience.
INVESTIGATING 09:50 PM EST
Our server hp318 is experiencing again intermittent connectivity at this time. Our Server Health team is already aware and working on the fix.
Further updates will be posted here. Sorry for the inconvenience that this will cause.
Thank you for your patience and cooperation regarding troubleshooting this issue.
FIXED 4:50 PM EST
The server health team has performed an emergency maintenance and the server is functioning normally at this time.
If you continue to experience any issues, please contact our support team.
Thank you for your patience.
Our server hp318 is experiencing intermittent connectivity at this time. Our Server Health team is already aware and investigating the issue.
Further updates will be posted here.
Thank you for your patience and cooperation regarding troubleshooting this issue.
]]>The basic/advanced email issue was fixed.
If you continue to experience any issues, please contact our support team.
Thank you for your patience.
We are experiencing intermittent issues with basic/advanced emails. This will result in some inbound delays. Our team is already investigating the issue.
We will provide an update once we have additional information. We are sorry for the inconvenience that this might cause you.
]]>The basic/advanced email issue was fixed.
If you continue to experience any issues, please contact our support team.
Thank you for your patience.
We are experiencing intermittent issues with basic/advanced emails. This will result in some inbound delays. Our team is already investigating the issue.
We will provide an update once we have additional information. We are sorry for the inconvenience that this might cause you.
]]>The issue has been resolved by our server health team at this time.
Should you require further assistance or have continued intermittent connectivity, please reach out to our support team.
R132 is experiencing intermittent connectivity at this time. Our Server Health team is already aware and investigating the issue.
Further updates will be posted here. Thank you for your patience and cooperation in regards to troubleshooting this issue.
]]>The server health team has performed emergency maintenance and the servers are functioning normally at this time.
If you continue to experience any issues, please contact our support team.
Thank you for your patience.
Some servers are experiencing intermittent connectivity at this time. Our Server Health team is already aware and investigating the issue.
Further updates will be posted here. Any intermittent issues should resolve relatively quickly, but can come back again until the primary issue is resolved.
Thank you for your patience and cooperation in regards to troubleshooting this issue.
]]>The issue with our Live Chat Support has been resolved.
We are sorry for the inconvenience, and we appreciate your patience in this matter.
Our support team access to LiveChat is limited at this time. As a result you may notice longer delays attempting to connect to LiveChat support at this time.
Our team continues to investigate and troubleshoot the issue. Thank you for your patience and cooperation in regards to troubleshooting this issue.
Further updates will be posted here.
]]>A fix has been applied to all emails at this time.
Our team is still monitoring the basic/advanced emails in order to make sure that there are no more problems.
If you still have issues, please contact our 24/7 support department.
Thank you for your patience and cooperation.
INVESTIGATING 10:40 am est
We are currently investigating "SMTP error 535 authentications failed" reported on advanced/basic email when sending an email.
We will post updates as they are available.
Sorry for the inconvenience.
]]>A fix has been applied.
If you still have issues, please contact our 24/7 support department.
Thank you for your patience and cooperation.
At this time the DNS options within your HostPapa Dashboard may be missing. This is currently being investigated by our Support team directly.
If you have changes that need to be made you can contact our support team via LiveChat, Phone or Support Ticket to have the changes made directly by our domains team.
Thank you for your patience and cooperation regarding troubleshooting this issue, and we're sorry for this inconvenience.
]]>The emergency maintenance has been completed and S114 is back online and operating normally at this time.
Server S114 is down for emergency maintenance. Services hosted on this server will be unavailable until the maintenance is finished.
Further updates will be posted here regarding the status of the server. Thank you for your patience.
]]>The server migrations have been completed. If you still have issues with one of the servers below, please contact our support department.
Thank you for your patience.
ONGOING
Our migration team is performing some internal server migrations towards new hardware for better performance.
We have sent notifications prior to this informing all the customers about it. Please check your email and the spam box.
At this time you may experience downtime and other post migration related issues. If you have any questions or issues, please contact our 24/7 support team.
The servers that will be impacted: HP107, HP123, HP110, HP124, HP102, HP122, HP109, HP134, HP130, HP113, HP126, HP128, HP131, HP127, HP125, HP98, HP140, HP120, HP132, HP142, HP135, HP133, HP129, HP88, HP137, HP145, HP97, HP136, HP141, HP86, HP139, HP90, HP143, HP96, HP87, HP95
Thank you for your understanding.
]]>Our voice system is back online. Sorry for any inconvenience this may have caused.
Our phone system is temporary offline and will be back as soon as possible.
Our internal support team is aware and working on the issue currently. Thank you for your patience.
]]>The issue has been resolved. If you continue to experience any issues, please reach out to our support team.
Multiple servers are currently affected by an outage. At this time you may not be able to reach your services.
We will update this thread with a list of affected servers when available. Further updates will be posted here. Our Server Health team is working to resolve this as quickly as possible at this time.
Thank you for your patience and cooperation in regards to troubleshooting this issue.
]]>Our server health team has resolved the issue - HP 318 is operating normally at this time.
Should you continue to experience issues, please reach out to our support team via LiveChat, Phone or Email/Support Ticket.
HP318 is currently not resolving to the correct location. As a result you may not be able to load your cPanel, websites or email hosted on this server.
Our server side technicians are investigating the issue at this time. Further updates will be posted here.
]]>A fix has been applied to all servers at this time.
There may be some delay due to propagation of the new settings. Should you continue to experience issues, please test your email directly from webmail first. If it also does not work there, please reach out to our support team.
Thank you for your patience and cooperation.
UPDATE: 01/02/2021 02:45 AM EST
Most servers have had a fix applied to resolve the email delivery issue. A handful of servers have not been able to have the fix applied and we're working to update them as quickly as possible.
You may still be experiencing email delivery issues if you're email is hosted on one of the following servers. S114, S120. S131, S133, HP225
Further updates will continue to be published here. Thank you for your patience and cooperation.
UPDATE:
It seems we are still experiencing issues on this matter and we are actively working on solving them. We apologize for the inconveniences caused and we will provide further updates soon.
Resolved
The issues have been corrected by our system administrators. We thank you for your patience and understanding while dealing with this. If you still experience any issues please reach out to us via Livechat or tickets and we will help
We are experiencing some issues with email delivery due to SpamExperts. Our system administrators are working on a fix and further updates will be posted here. Please reach out to our support team via Live Chat, should you require further assistance. We sincerely apologize for the inconvenience caused.
]]>Our engineers have implemented a fix to resolve the issue with email notifications, users should no longer expect to receive quota notifications.
We are currently investigating emails being sent in error to users by our mail service:
"Your mailbox is now at%. If this reaches 100%, you will not be able to receive any more mail. Please clear your mailbox so that you can continue to receive new messages."
There is no percentage specified in these notifications, and they have no impact on the use of the mailboxes, sending, and receiving. We are currently investigating if there is anything in common between the email accounts receiving these notices.
The users can disregard the emails and continue to use their accounts as normal. We will post updates as they are available. Sorry for the inconvenience that this has caused you.
]]>The root cause of the issue has been found and all servers affected have been fixed. There will be no further delays regarding provisioning of new accounts.
Should you continue to experience delays in any new account setup, please contact our support team.
INVESTIGATING: 20/01/2021 05:30 AM EST
At this time you may experience a delay in the provisioning (setup) of a new account. The issue is also affecting new accounts being setup for migrations.
Our server technicians are aware of the issue and working on a resolution at this time. Further updates will be posted here.
Thank you for your patience and cooperation.
]]>The server is back online and operating normally at this time.
Should you continue to experience any issues, please contact our support team via LiveChat, Phone or Support Ticket/Email.
Server C100 is experiencing issues at this time and is unreachable. As a result, services hosted on this server will not be accessible.
Our server health team is aware and working on the issue to have it resolved as quickly as possible.
Updates on the issue will be posted here. Sorry for the inconvenience that this has caused you. Thank you for your patience and cooperation.
]]>The MySQL issue was fixed. The servers is up and running.
If you continue to experience any issues, please contact our support team.
Thank you for your patience.
UPDATE:
Our Server Admins are still working to fix the issue with MySQL in the HP295 server. We sincerely apologize for the inconvenience caused.
We will provide updates as they made available. Thank you for your patience.
Our Server Health team identified MySQL issues with server HP295. They are working to resolve the issue as soon as possible.
This may affect the ability for clients to access services/accounts on that server.
Thank you for your patience. We will post more information as soon as they are available.
]]>The Protection Power dashboard is back online and functioning normally at this time.
We're sorry for any inconvenience this may have caused. If you continue to have issues please contact our support team.
INVESTIGATING: 02:50 AM EST
Your Protection Power Dashboard may not be accessible at this time.
Please note this is only affecting the display of the dashboard. All functionality of Protection Power is still running, in the background.
We're investigating the issue and will post further updates here as they develop.
]]>The issue has been resolved at this time. Should you continue to experience any issues, please reach out to our support team.
UPDATE: 08/01/2021 8:00 AM EST
If you're experiencing the issues listed, please contact our support via LiveChat or Phone support, available from our website, and we will apply a work around fix to get your site back online. This work around can be reverted after the primary issue is resolved.
Thank you for your patience and cooperation.
We have received reports wherein clients located from Australia are unable to access their websites. Our Server Admins are already investigating the issue which appears to be related to our Protection Power service.
A workaround for this issue has been implemented while the root cause continues to be investigated. If you're still experiencing issues related to the Protection Power service, please contact our support team for further instructions.
Thank you for your patience and cooperation.
We will provide updates as they made available. We sincerely apologize for the inconvenience that this has caused you.
]]>cPanel is accessible again from the dashboard for clients on server HP313. The issue is marked as resolved.
If you continue to experience issues, please contact our support team directly via LiveChat, Voice or Support Ticket.
UPDATE: 01:45 AM
Our Server Admins are still working on the Error 524 issue when trying to launch cPanel from HostPapa Dashboard.
In the meantime, you can access cPanel directly through https://hp313.hostpapa.com:2083/ using your cPanel username and password.
We will post updates once availanble.
HP313 is currently experiencing issues with accessing the My cPanel tab from the Dashboard. Our Server Admins are already aware and working for a fix.
During this time, clients may get Error 524 when trying to launch cPaenl from their HostPapa account.
Direct access to cPanel is working and you can use the following URL to log in: https://hp313.hostpapa.com:2083/
Sorry for the inconvenience that this has caused you We will provide updates as they made available.
]]>The dashboard login issue is fixed.
We are still performing emergency maintenance in our ticket system. We are having intermittent issues and this can affect tickets response time.
More updates will be posted as they are available. Thank you for your understanding.
UPDATE 1:55 PM EST
While investigating the dashboard login issue, our Systems admin also identified issues with our Ticket system. Both are under maintenance now.
More updates will be posted as they are available. Thank you for your understanding.
INVESTIGATING 12:40 PM EST
We are experiencing some issues with accessibility on our Dashboard. This is being looked into and is under maintenance now.
More updates will be posted as they are available. Thank you for your understanding.
]]>A fix has been applied to return the server HP312 to normal. Our Server Health team continues to monitor the server in case the issue re-occurs.
Should you continue to experience issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
Thank you for your patience and cooperation in regard to troubleshooting this issue.
UPDATE: 12-28-2020 - 04:00 AM EST
HP312 has been taken offline while we work to resolve the issue directly on that server.
Additional servers mentioned previously in last update are working normally again.
Thank you for your patience and cooperation in regard to troubleshooting this issue.
UPDATE: 12-28-2020 - 02:40 AM EST
HP312 continues to have issues. Our server health team is aware and working to resolve the issue as quickly as possible.
Other servers in the same data center are having issues of periodic connectivity where packet loss may occur for 10-20 minutes at a time. If you're account is on one of these servers you may notice intermittent connectivity issues.
HP295 HP315 HP305 HP293 HP279 HP311 HP306 HP314 HP282 HP285 HP316 HP118
Thank you for your patience and cooperation while we continue to work on a resolution.
Server HP312 is experiencing issues at this time and is unreachable. As a result services hosted on this server will not be accessible.
Our server health team is aware and working on the issue to have it resolved as quickly as possible.
Updates on the issue will be posted here. Sorry for the inconvenience that this has caused you. Thank you for your patience and cooperation.
]]>If you continue to experience any issues, please contact our support team.
Server HP312 is experiencing issues at this time. Our server health team is aware and working on the issue to have it resolved as quickly as possible.
Updates on the issue will be posted here. Sorry for the inconvenience that this has caused you. Thank you for your patience and cooperation.
]]>The server health team has restored the services to HP295 and it is functioning normally at this time.
If you continue to experience any issues, please contact our support team.
Server HP295 is experiencing issues at this time. Websites and email accounts hosted here may experience connectivity issues at the moment.
Our server health team is aware and working on the issue to have it resolved as quickly as possible.
Updates on the issue will be posted here. Sorry for the inconvenience that this has caused you. Thank you for your patience and cooperation.
]]>A fix has been applied to return the server load to normal. Our Server Health team continues to monitor the server in case the issue re-occurs.
Should you continue to experience issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
HP311 is experiencing high load issues that may affect the ability of clients to access services/accounts on that server.
This has been identified by our server health team, and they are working to resolve the issue as soon as possible.
Thank you for your patience and cooperation in regard to troubleshooting this issue. We will post further updates on this page until the issue is resolved.
]]>The server health team has restored the services to HP283 and it is functioning normally at this time.
If you continue to experience any issues, please contact our support team.
Server HP283 is experiencing issues at this time. Websites and email accounts hosted here may experience connectivity issues at the moment.
Our server health team is aware and working on the issue to have it resolved as quickly as possible.
Updates on the issue will be posted here. Sorry for the inconvenience that this has caused you. Thank you for your patience and cooperation.
]]>A fix has been applied to return server loads to normal.
Should you continue to experience issues, please contact our support team via LiveChat, Phone or Email/Support Ticket.
UPDATE: 2020-12-22 - 04:45 AM EST
Our Server Health team is testing options to lower the server load through various methods. Some are proving more effective than others and any resolution that helps with server load at this time will be rolled out to all servers once confirmed working.
Currently affected servers: HP255, HP262, HP269, HP272, HP286, HP302, HP303, HP305, HP308, HP310, HP311
Further updates will be posted here.
UPDATE:
The servers are not stable yet. The load goes up and down and our Server Health team is still working on the issue. We apologize for the inconvenience.
We will post further updates on this page until the issue is resolved.
UPDATE:
Servers hp255, hp262, hp269, hp272, hp286, hp302, hp303, hp305, hp308, hp310, hp311 are still experiencing high load issues that may affect the ability for clients to access services/accounts on that server.
Our server health team is still working to resolve the issue as soon as possible.
We will post further updates on this page until the issue is resolved.
UPDATE:
Multiple servers are still affected by the high load issues. Our server health continues to work to resolve the issue as quickly as possible.
Thank you for your patience and cooperation in regards to troubleshooting this issue. We will provide updates as the made available.
ONGOING:
Servers hp255, hp262, hp269, hp272, hp286, hp302, hp303, hp305, hp308, hp310, hp311 continue to be impacted by server load issues. Our server health team continues to work to mitigate the server load as a result of external factors.
Further updates will be posted here. Your patience is greatly appreciated as our teams continue to work on the resolution.
]]>A fix has been applied to return server load to normal.
Should you continue to experience issues, please contact our support team via LiveChat, Phone or Email/Support Ticket.
UPDATE: 08:20 AM EST
Normal functionality has been returned to servers HP303, HP255 and HP269. They will continue to be monitored while work continues on the remaining affected servers.
Further updates will be posted here. Thank you for your patience.
UPDATE: 12/21/2020 08:30 AM EST
Multiple servers (HP255, HP269, HP262. HP302, HP303, HP305, HP308, HP310) are affected by the high load issues. Our server health team is aware and continues to work to resolve the issue as quickly as possible.
Thank you for your patience and cooperation in regards to troubleshooting this issue.
INVESTIGATING: 03:00 PM EST
HP302, HP303, HP305, HP308, HP310 are experiencing high load issues that may affect the ability for clients to access services/accounts on that server.
This has been identified by our server health team, and they are working to resolve the issue as soon as possible.
Thank you for your patience and cooperation in regard to troubleshooting this issue. We will post further updates on this page, until the issue is resolved.
]]>The basic/advanced email issue was fixed.
If you continue to experience any issues, please contact our support team.
Thank you for your patience.
A small subset of users may not be able to connect to Basic and/or Advanced webmail at this time.
Our internal team has identified the core issue and is currently working on a resolution.
Further updates will be posted here. Thank you for your patience and cooperation in regard to troubleshooting this issue.
]]>The server health team has restored the services to HP295 and it is functioning normally at this time.
If you continue to experience any issues, please contact our support team.
HP295 is experiencing issues at this time. Websites and email accounts hosted here may experience connectivity issues at the moment.
Our server health team is aware and working on the issue to have it resolved as quickly as possible.
Updates on the issue will be posted here. Sorry for the inconvenience that this has caused you. Thank you for your patience and cooperation.
]]>The MySQL issue was fixed. Both servers are up and running.
If you continue to experience any issues, please contact our support team.
Thank you for your patience.
INVESTIGATING 05:50 PM EST
Our Server Health team identified MySQL issues with servers hp313 and hp270. They are working to resolve the issue as soon as possible.
This may affect the ability for clients to access services/accounts on that server.
Thank you for your patience. We will post more information as soon as they are available.
]]>Server load has returned to normal, although our server health team will also keep an eye on this server for any potential load issues.
At this time the server is operating normally. Should you continue you have any issues, please reach out to our support team via our website, LiveChat, Email or Phone.
UPDATE Dec/18/2020 01:00 AM EST
Our Server Health team is continuously working to resolve the issue.
We sincerely apologize for the inconvenience. We will provide updates as they made available.
UPDATE 09:00 PM EST
The server is still experiencing high load and our System Admins are still working to fix the issue.
We sincerely apologize for the inconvenience. We will provide updates as they made available.
UPDATE: 5:00 PM EST
Our Server Health team is still working to resolve the issue.
Thank you for your patience. We will post more information as soon as they are available.
INVESTIGATING: 02:35 AM EST
HP301 is experiencing high load issues that may affect the ability for clients to access services/accounts on that server.
This has been identified by our server health team and they are working to resolve the issue as soon as possible.
Thank you for your patience and cooperation in regards to troubleshooting this issue. We will post further updates on this page, until the issue is resolved.
]]>The MySQL Upgrade has been completed successfully. Thank you for your patience.
MySQL upgrade will be performed on S157 by our Server Health team. Services hosted on the said servers might experience periods of downtime while the upgrade is ongoing. We apologize for the inconvenience that this might cause you.
Further updates will be posted once made available.
]]>The MySQL updates have been completed successfully.
Should you have any issues related to the update, please contact our support via LIveChat or Phone as listed on our website, or via email/support ticket.
The following servers are having MySQL version upgraded from 5.6 to 5.7 and may experience temporary, short outages during the update process.
hp267 hp269 hp270 hp272 hp273 hp274 hp277 hp280 hp286 hp287 hp288 hp292 hp293 hp294 hp302 hp303 hp305 hp315 hp86 hp88 hp96 hp99 r106 r108 r113 r114 r116 r117 r122
Thank you for your patience and cooperation. An update will be posted here when the work is complete.
]]>The server health team has restored the services to HP295 and it is functioning normally at this time.
If you continue to experience any issues, please contact our support team.
HP295 is experiencing issues at this time and remains offline. Websites and email accounts hosted here will experience connectivity issues at this time.
Our server health team is aware and working on the issue to have it resolved as quickly as possible.
Updates on the issue will be posted here. Sorry for the inconvenience that this has caused you. Thank you for your patience and cooperation.
]]>The server health team has restored the services to HP295 and it is functioning normally at this time.
If you continue to experience any issues, please contact our support team.
HP295 is experiencing issues at this time and remains offline. Websites and email accounts hosted here will experience connectivity issues at this time.
Our server health team is aware and working on the issue to have it resolved as quickly as possible.
Updates on the issue will be posted here. Sorry for the inconvenience that this has caused you. Thank you for your patience and cooperation.
]]>The MySQL updates have been completed at this time.
Should you experience any issues related to the upgrade, please contact our support via our website (https://www.hostpapa.com) and use the LiveChat, Phone or login to your dashboard to submit a ticket request.
Thank you for your patience and cooperation while the upgrade was completed.
START: 03:25 AM EST
The following servers are having MySQL version upgraded from 5.6 to 5.7 and may experience temporary, short outages during the update process.
s118 s119 s120 s121 s122 s123 s124 s125 s126 s127 s128 s129 s130 s131 s132 s133 s134 s135 s136 s137 s138 s139 s140 s141 s142 s143 s144 s145 s146 s147
Thank you for your patience and cooperation. An update will be posted here when the work is complete.
]]>MySQL has been successfully updated on the servers listed below.
Should you have any concerns or issues after this update, please reach out to our support team via LiveChat, Phone or Support Ticket.
The following servers are having MySQL version upgraded from 5.6 to 5.7 and may experience temporary, short outages during the update process.
hp128 hp130 hp131 hp135 hp136 hp140 hp141 hp143 hp199 hp200
Thank you for your patience and cooperation. An update will be posted here when the work is complete.
]]>The MySQL version updates have been completed.
Should you have any issues after the upgrade, please reach out to our support team via live chat, phone or support ticket.
The following servers are having their MySQL version updated and as a result services may be offline or affected during the upgrade. Any outages would be short in duration.
r201 r202 s100 s101 s102 s113 s114 s115 s116 s117
Thank you for your patience and cooperation. An updated will be posted here again once the upgrades are complete.
]]>Thank you for your patience regarding this issue. This has been identified and resolved by our Server Health Team. The server is now operating normally.
Should you experience any further issues, please reach out to our support team directly via LiveChat, Phone, or Email/Support Ticket.
UPDATE 11:00 PM EST
The server continues to have high load issues intermittently which may result in slower responses from websites and applications/email hosted on this server.
Our Server Health team already deployed a fix and they are monitoring the load to make sure that it is stable.
We will provide updates once made available.
UPDATE: 07:00 PM EST
The server load has returned to normal under server health supervision and troubleshooting and will continue to be monitored.
If you continue to experience issues on this server, please contact our support team via LiveChat, Voice or Support Ticket/Email . Thank you for your patience and cooperation.
UPDATE: 09:50 AM EST
The server continues to have high load issues which may result in slower responses from websites and applications/email hosted on this server.
We're continuing to investigate the issue and will provide further updates here as they occur. We're truly sorry for any inconvenience this may be causing you.
UPDATE: 04:30 AM EST
The server load has returned to normal under server health supervision and troubleshooting and will continue to be monitored.
If you continue to experience issues on this server, please contact our support team via LiveChat, Voice or Support Ticket/Email . Thank you for your patience and cooperation.
UPDATE 02:00 AM EST
The server load is still not stable and our Server Health team is still working on the issue.
We will provide further updates once it is made available. Sorry for the inconvenience that this has caused you.
HP301 is experiencing a high load at this time. Our Server Health team is aware of the issue and working on a solution as quickly as possible.
Services hosted from this server may experience slow loading or even failure to load until the high server load issue is resolved. Thank you for your patience and cooperation while our Server Admins investigate and resolve the issue.
]]>The MySQL Upgrade has been completed successfully. Thank you for your patience.
MySQL upgrade will be performed on the below servers by our Server Health team.
hp103 hp105 hp109 hp114 hp119 hp125 hp129 hp134 hp139 hp198 hp218 hp239 hp244 hp253 hp266 hp268 hp281 hp282 hp289 hp297 hp87 hp95 hp98 r109 r120 r126 hp295 r111
Services hosted on the above servers might experience periods of downtime while the upgrade is ongoing. We apologize for the inconvenience that this might cause you.
Further updates will be posted once made available.
]]>The MySQL Upgrade has been completed successfully. Thank you for your patience.
MySQL upgrade will be performed on HP116, HP117, HP121, HP124, and HP126 by our Server Health team. Services hosted on the said servers might experience periods of downtime while the upgrade is ongoing. We apologize for the inconvenience that this might cause you.
Further updates will be posted once made available.
]]>The MySQL Upgrade has been completed successfully. Thank you for your patience.
MySQL upgrade will be performed on R123, R125, R127, R128, and R132 by our Server Health team. Services hosted on the said servers might experience periods of downtime while the upgrade is ongoing. We apologize for the inconvenience that this might cause you.
Further updates will be posted once made available.
]]>Thank you for your patience regarding this issue. This has been identified and resolved by our Server Health Team. The server is now operating normally.
Should you experience any further issues, please reach out to our support team directly via LiveChat, Phone, or Email/Support Ticket.
HP144 is experiencing a high load at this time. Our Server Health team is aware of the issue and working on a solution as quickly as possible.
Services hosted from this server may experience slow loading or even failure to load until the high server load issue is resolved. Thank you for your patience and cooperation while our Server Admins investigate and resolve the issue.
]]>The MySQL Upgrade has been completed successfully. Thank you for your patience.
MySQL upgrade will be performed on HP100, HP102, HP108, HP115, and HP118 by our Server Health team. Services hosted on the said servers might experience periods of downtime while the upgrade is ongoing. We apologize for the inconvenience that this might cause you.
Further updates will be posted once made available.
]]>The MySQL Upgrade has been completed successfully. Thank you for your patience.
MySQL upgrade will be performed on HP306, HP308, HP310, HP311, and HP313 by our Server Health team. Services hosted on the said servers might experience periods of downtime while the upgrade is ongoing. We apologize for the inconvenience that this might cause you.
Further updates will be posted once made available.
]]>A workaround for this issue has been implemented while the root cause continues to be investigated.
If you're still experiencing issues related to Protection Power service, please contact our support team for further instructions.
Thank you for your patience and cooperation.
UPDATE 03:30 AM EST
Our Protection Power team is still investigating the issue and working on the resolution. More updates will be posted when available.
Thank you for your patience.
We have received reports wherein clients located from Australia are unable to access their websites. Our Server Admins are already investigating the issue which appears to be related to our Protection Power service.
We will provide updates as they made available. We sincerely apologize for the inconvenience that this has caused you.
]]>This issue is now resolved. If you are still experiencing issues accessing webmail, please contact our Support team anytime so we can further assist you.
Sorry for the inconvenience caused and thank you for your patience.
MONITORING 12:50 AM EST
A fix has already been deployed to resolve the issue. We are continuing to monitor for any further issues.
Thank you for your patience in this matter.
We are experiencing intermittent issues with Papamail webmail. This will result in some unresponsiveness to the webmail interface and logging in. Email IMAP and POP services are unaffected. Our engineering team has already been working on it.
We will provide an update once we have additional information. We are sorry for the inconvenience that this might cause you.
]]>Thank you for your patience regarding this issue. This has been identified and resolved by our Server Health Team. The server is now operating normally.
Should you experience any further issues, please reach out to our support team directly via LiveChat, Phone or Email/Support Ticket.
05:00 AM EST: Issue Discovered
R201 is experiencing high load at this time. Our Server Health team is aware of the issue and working on a solution as quickly as possible.
Services hosted from this server may experience slow loading or even failure to load until the high server load issue is resolved. Thank you for your patience and cooperation while our server side team investigates and resolves the issue.
]]>Our server health team was able to identify and resolve the issue related to the VPS server issues.
The servers are working normally at this time. If you continue to experience issues, please reach out to our support team via LiveChat, Phone or Email/Support Ticket.
Our server health team is currently investigating connectivity issues related to websites hosted in VPS servers. Clients may notice latency in requests or site not loading errors. We will provide further updates via this status page as they are made available.
Thank you for your patience and understanding while it's being resolved. We sincerely apologize for the inconvenience caused.
]]>Our Server Admins fixed the issue with the affected servers and all services should be back up and running at this time. If you are still experiencing issues with your services, please reach our Support team through phone, email, or live chat.
We sincerely apologize for the inconvenience caused.
Our server health team is currently investigating connectivity issues related to websites hosted in VPS servers. Clients may notice latency in requests or site not loading errors. We will provide further updates via this status page as they are made available.
Thank you for your patience and understanding while it's being resolved. We sincerely apologize for the inconvenience caused.
]]>The emergency maintenance has been completed and HP312 is back online and operating normally at this time.
Emergency maintenance has been started on HP312 by our Server Health team. Services hosted will experience periods of downtime while the primary issue is resolved.
We're sorry for any inconvenience this may be causing. More updates will be posted here until the maintenance is completed.
Thank you for your patience and cooperation.
]]>The emergency maintenance has been completed and R120 is back online and operating normally at this time.
Emergency maintenance has been started on R120 by our Server Health team. Services hosted will experience periods of downtime while the primary issue is resolved.
We're sorry for any inconvenience this may be causing. More updates will be posted here until the maintenance is completed.
Thank you for your patience and cooperation.
]]>The emergency maintenance has been completed and R118 is back online and operating normally at this time.
START: 02:55 AM EST
Emergency maintenance has been started on R118 by our Server Health team. Services hosted will experience periods of downtime while the primary issue is resolved.
We're sorry for any inconvenience this may be causing. Further updates will be posted here until the maintenance is completed.
Thank you for your patience and cooperation.
The server health team has restored the services to HP140 and it is functioning normally at this time.
If you continue to experience any issues, please contact our support team.
Server HP140 is experiencing issues at this time and remains offline. Websites and email accounts hosted here will experience connectivity issues at this time.
Our server health team is aware and working on the issue to have it resolved as quickly as possible.
Updates on the issue will be posted here, thank you for your patience and cooperation.
]]>The emergency maintenance has been completed and HP301 is back online and operating normally at this time.
START: 05:00 AM EST
HP301 is currently undergoing emergency maintenance to resolve high load issues.
Sites and email maybe slow to respond if hosted on HP301 at this time. Our Server Health Team is aware and attempting to resolve the load issues as soon as possible.
Further updates will be posted here. Thank you for your patience and cooperation in regards to troubleshooting this issue.
]]>Our Server Admins fixed the issue with the affected servers and all services should be back up and running at this time. If you are still experiencing issues with your services, please reach our Support team through phone, email, or live chat.
We sincerely apologize for the inconvenience caused.
UPDATE: 5:00 PM EST
Our server health team is still working to solve the websites' not loading issue. Thank you for your patience.
More updates will be posted here.
Our server health team is currently investigating connectivity issues related to websites hosted in VPS servers. Clients may notice latency in requests or site not loading errors intermittently. We will provide further updates via this status page as they are made available.
Thank you for your patience and understanding while it's being resolved. We sincerely apologize for the inconvenience caused.
]]>Emergency maintenance has already been completed. The server hp267 is back online and operating normally at this time.
UPDATE: 09:00 PM EST
Our System Admins are still working on the issue. We apologize for any inconvenience that this has caused you. We also thank you for your patience and understanding while it's being resolved.
We will provide further updates via this status page as they are made available.
Server hp267 is currently undergoing emergency maintenance and will be back online as soon as possible.
Clients with services on this server may notice latency in requests or site not loading errors intermittently. We will provide further updates via this status page as they are made available.
Our server health team is working on the issue directly at this time, and we thank you for your patience and understanding while it's being resolved.
]]>The maintenance has been completed successfully at this time.
We will be performing maintenance on multiple servers at this time. The impact should be minimal, with the servers being affected for only a few minutes each.
Servers Affected: s100, s103, s105, s108, s109, s110, s112, s114, s115, s116, s118, s120, s122, s123, s125, s129, s131, s132, s133, s135, s137, s138, s139, s140. s142, s143, s149, s152, s153, s154, s155, s157, s158, s159
]]>We apologize for the inconvenience that this caused you and we also appreciate your patience in this matter.
The MySQL service on S200 is currently down. Our Server Health technicians are currently working on a resolution to bring it back ASAP.
Updates will be posted here until the issue is resolved. Thank you for your patience and cooperation in regards to resolving the issue.
]]>After the extended monitoring of Microsoft's service, they have confirmed that the issue has been fully mitigated and is running within optimal service levels.
If you are still experiencing issues from your end relating to your Microsoft Office 365 service, please contact us through email, chat, or phone so our support representatives can further assist with any additional concerns.
We apologize for the inconvenience that this caused you and we also appreciate your patience in this matter.
MONITORING 09/29/2020 12:00 AM EST
Microsoft engineers have confirmed that their monitoring indicates that service health has been restored for all regions. They are continuing to monitor to ensure the issue is fully resolved.
We will provide updates as they made available.
UPDATE 09:00 PM EST
Microsoft's mitigation strategy was successful in allowing users to sign into the previously impacted services. Their internal monitoring has validated this recovery and they have received positive confirmation from customer reports.
We will provide updates as they made available.
UPDATE 08:00 PM EST
Microsoft has determined that a specific portion of their infrastructure is not processing authentication requests in a timely manner. They are pursuing mitigation steps for this issue. In parallel, they're also rerouting traffic to alternate systems to provide further relief to the affected users.
Sorry for the inconvenience. We will provide updates as they made available.
Microsoft is investigating a potential issue affecting Outlook.com.
Affected users may be unable to access Outlook.com services or features such as webmail portals, etc. Existing sessions do not appear to be affected. Affected users are encouraged to keep existing sessions going and to avoid re-authenticating to Outlook.com services.
Microsoft engineers are already working on a fix. Sorry for the inconvenience that this has caused you.
We will provide updates as they made available.
]]>The emergency maintenance has been completed and xen118 is back online and operating normally at this time.
Server xen118 is currently undergoing emergency maintenance and will be back online as soon as possible.
Clients with services on this server may notice latency in requests or site not loading errors intermittently. We will provide further updates via this status page as they are made available.
Our server health team is working on the issue directly at this time, and we thank you for your patience and understanding while its being resolved.
]]>Our Server Admins have implemented the fix, and this issue should be resolved.
If you are still experiencing issues with your emails, feel free to contact our support channels through phone or chat so we can further assist you.
We apologize for any inconvenience that this has caused you.
UPDATE: 5:00 PM EST
The cause of the issue was already identified and our team is still working to solve the bounceback issue. Thank you for your patience.
More updates will be posted here.
UPDATE: 2:30 PM EST
Our server health team is still working to solve the bounceback issue. Thank you for your patience.
More updates will be posted here.
Our server health team is currently investigating bounceback email issues, and we are working to resolve this issue as quickly as possible. Thank you for your patience and cooperation in regard to troubleshooting this issue.
More updates will be posted here.
]]>All databases have been restored at this time, a very small amount will be restored from backups.
Should you continue to experience issues with your databases on HP221 please reach out to our support team via Live Chat, Phone or Support Ticket.
We're sorry for any inconvenience this may have caused.
03:00 AM EST
Our server health team is currently attempting to resolve an issue on HP221 that is affecting all InnoDB engine users. Anyone using InnoDB in their mySQL databases would be affected. Currently approximately 1/3 of databases on HP221 are using InnoDB.
Our server health team is working to resolve this issue as quickly as possible. Thank you for your patience and cooperation in regards to troubleshooting this issue.
Further updates will be posted here.
]]>Our Server Health team has restored the MySQL Database Functionality on this server. We apologies for any inconvenience that this has caused you.
Thank you for your patience and understanding.
Our server health team has identified an issue currently affecting HP221, causing MySQL Database to be inaccessible. Our team is working on a fix and further updates will be posted here. Please reach out to our support team via Live Chat, should you require further assistance. We sincerely apologize for the inconvenience caused.
]]>The issue with DL4H00037 has already been resolved now, and the server is up and running again. We sincerely apologize for any inconvenience caused. If you're still encountering issues or have any more concerns or questions, please don't hesitate to reach out to us via Live Chat or by opening a support ticket from your Hostpapa Dashboard
Dedicated Server DL4H00037 is experiencing an outage due to an issue that's currently under active investigation by our Server Engineers.
We are sorry for the inconvenience that this has caused you and updates will be provided once made available
]]>Server HP301 is back online and operating normally at this time with normal server load.
Should you continue to have issues with anything hosted on this server, please contact our support team.
COMPLETE: 04:30 AM EST
The server is back online yet still experiencing high load which continues to be investigated at this time.
Websites hosted from this server may be slower to load than normal. Further updates will be posted here.
INVESTIGATING: 03:45 AM EST
Server HP301 is currently offline due to issues after trying to resolve high load on the server.
Our server health team is working on having it back online as soon as possible. You can monitor this status for further updates as they will be posted here.
We're sorry for any inconvenience this may be causing you. Thank you for your patience and cooperation in regards to troubleshooting the issue.
]]>INVESTIGATING 08:00 AM EST
Our server health team is currently investigating reported connectivity issues with the s133 server. Updates will be posted as soon as they come in.
We sincerely apologize for the inconvenience caused.
]]>S129 is experiencing an outage due to an issue that's currently under active investigation by our Server Health Team.
]]>The Protection Power dashboard is back online and functioning normally at this time.
We're sorry for any inconvenience this may have caused. If you continue to have issues please contact our support team.
MAINTENANCE - 07:30 AM EST
The Protection Power dashboard is currently undergoing maintenance and may be unavailable when attempting to access.
The Protection Power systems are still online. We'll provide updates here regarding the status of the maintenance.
Thank you for your patience and cooperation.
]]>The server is back online and under normal load at this time. All sites should be working normally.
If you continue to have issues please contact our support team to further troubleshoot.
INVESTIGATING: 03:30 AM EST
Server HP301 is currently undergoing emergency maintenance and will be back online as soon as possible.
Clients with services on this server may notice latency in requests or site not loading errors intermittently. We will provide further updates via this status page as they are made available.
Our server health team is working on the issue directly at this time and we thank you for your patience and understanding while its being resolved.
]]>The emergency maintenance has been completed and HP255 is back online and operating normally at this time.
EMERGENCY MAINTENANCE: 05:00 EST
The server HP255 is requiring emergency maintenance and will be offline while this is being performed.
The maintenance is required at this time and was unplanned. We're sorry for any inconvenience this may be causing you but will be back online ASAP, once the maintenance is complete.
Thank you for your patience and cooperation.
]]>Thank you for your patience and cooperation in regards to troubleshooting this issue. The issue has been resolved.
If you continue to have issues regarding your website builder publishing, please contact our support team to troubleshoot further.
INVESTIGATING: 09:45 PM EST
There is a known issue with the Website Builder that our technicians are investigating at this time to resolve it as soon as possible.
Some users may receive an error when attempting to Publish from WebSite Builder or get a blank page when trying to access it from the Hostpapa Dashboard.
We're sorry for any inconvenience this may cause. We will update this page with further updates on the issue. Thank you for your patience and cooperation.
]]>HP135 is experiencing an outage due to an issue that's currently under active investigation by our Server Health Team.
]]>Our phone systems are back online but we are still monitoring it. You should be able to reach us through a Phone call aside from Live Chat and Emails. We're sorry again for the inconvenience during the downtime.
INVESTIGATING 11:25 PM EST
Our phone support system is currently unavailable. You may be able to call the number, however, we can not answer at this time due to internal network issues.
This is being investigated at this time by our internal team.
We're sorry for the inconvenience this may be causing. For urgent matters please contact our LiveChat support via https://www.hostpapa.com or https://www.lunarpages.com or follow up on existing support tickets directly.
Once we have an update on the situation we will post it here. Sorry for the inconvenience.
]]>There will be approximately 1 hour of downtime during this maintenance in which the Protection Power dashboard will be unavailable.
We will be using this time to speed up our overall services and infrastructure stability. During this maintenance window, you will not be able to login to customer and partner portals. There will be no downtime on your websites and your website protections, scans will continue as is.
Thank you for your patience and cooperation during this maintenance.
]]>This incident has been resolved. If you continue to experience further issues, please clear your browser cache and try again. If the problem persists, do not hesitate to contact our support team.
We deeply apologize for the inconvenience. Thank you for your patience and cooperation.
INVESTIGATING: 08:05 PM EST
We are currently investigating issues related to Basic/Advanced email functionality.
At this time this includes bounce back errors on email delivery and timeout errors during logins. We are working to resolve this as quickly as possible and will post further updates here.
We deeply apologize for the inconvenience. Thank you for your patience and cooperation.
]]>Our Server Engineers have resolved the issues on HP284 and the server is loading normally at this time.
Thank you for your patience. If you continue to experience issues on this server, please contact our support directly for troubleshooting.
INVESTIGATING 08:00 PM EST
Our server health team is currently investigating reported connectivity issues with the hp284 Server. This affects Websites & Emails hosted under the server. Users might not be able to access their cPanel account, website, and emails in the meantime.
Updates will be posted as soon as they come in. We sincerely apologize for the inconvenience caused.
]]>Server Engineers will be performing a network maintenance in order to upgrade our network infrastructure. This maintenance will be inclusive of updating to the latest recommended code and the installation of new equipment in our infrastructure, which will provide added capacity for a planned future upgrade to our edge infrastructure.
This network maintenance will provide the benefits of a wider variety of growth options, improved latency/connectivity and improved reliability.
All S### (S135, S125, S145, etc) servers will be affected by this maintenance. Expected downtime is 30 minutes within the 3 hour maintenance window.
Thank you for your patience and cooperation.
]]>This incident has been resolved. If you continue to experience further issues, please clear your browser cache and try again. If the problem persists, do not hesitate to contact our support team.
UPDATE - IDENTIFIED: 04:05 AM EST
Basic/Advanced email clients are facing degraded service for inbound mail and authentication. The root cause is known and the issues are being investigated to see if a workaround can be put in place to remove the service degradation.
Inbound mail delays range from a few minutes to a couple hours. Generally mail will be queued on the sending mail server and will be received once the connection recovers.
The authentication issue may cause some failures for IMAP/POP/webmail access as well as sending emails. Repeated attempts will likely succeed.
INVESTIGATING: 03:20 AM EST
We are currently investigating issues related to Basic/Advanced email functionality.
At this time this includes bounce back errors on email delivery and timeout errors during logins. We are working to resolve this as quickly as possible and will post further updates here.
Thank you for your patience and cooperation.
]]>09:50 AM EST - Server HP302 is currently undergoing emergency maintenance and will be offline until further notice.
The estimated resolution time is 10-15 minutes. We will provide further updates here.
]]>The maintenance has been completed and HP110 is back online.
If you continue to experience issues accessing any services on this server, please contact our support team via hostpapa.com .
Thank you for your patience and cooperation.
Emergency Maintenance Started - 05:25 AM EST
HP110 is currently undergoing emergency maintenance and will be offline.
Updates will be posted here. We're sorry for any inconvenience this is causing and will have it back online as soon as possible.
]]>Scheduled maintenance is currently in progress and scheduled to be completed by 07:00 AM EST.
Basic/Advanced Email service will be undergoing a brief maintenance. Downtime is expected. You may also encounter brief interruptions in service and connectivity.
We apologize for the inconvenience. We will provide updates as soon as the maintenance has been completed.
]]>The scheduled maintenance has been completed.
UPDATE
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Basic/Advanced Email service will be undergoing a brief maintenance. Downtime is expected. You may also encounter brief interruptions in service and connectivity.
We apologize for the inconvenience. We will provide updates as soon as the maintenance has been completed.
]]>Our Server Engineers have resolved the issues on HP241 and the server is loading normally at this time.
Thank you for your patience. If you continue to experience issues on this server, please contact our support directly for troubleshooting.
UPDATE 09/07/2020 12:00 AM EST
Our Server Engineers are still working to fix the issue with server hp241.
We apologize for the inconvenience and we will share updates here as soon as they are made available.
UPDATE 09:30 PM EST
Our Server Health team is still working on server hp241.
We apologize for the inconvenience and we will share updates here as they are made available.
INVESTIGATING 06:30 PM EST - Our server health team is currently investigating reported connectivity issues with the hp241Server. This affects Websites & Emails hosted under the server.
Updates will be posted as soon as they come in. We sincerely apologize for the inconvenience caused.
]]>Our Server Health team has deployed a fix and the server s102 is stable now. We are still monitoring the server in case the issue re-occurs.
We apologize for the inconvenience and thank you for your patience. Please don't hesitate to reach out to support should you require further assistance, or have any questions about this.
UPDATE 6:00 pm EST
Our Server Health team is now monitoring the server s102 to prevent new issues.
We apologize for the inconvenience and will share updates here as they are made available.
UPDATE 3:00 pm EST
Our Server Health team is still working on server s102. This is now an intermittent issue.
We apologize for the inconvenience and will share updates here as they are made available.
Our Server Health team is currently investigating into performance issues affecting one of our servers - s102.
Customers with accounts on this server may notice slower loading times or disruption for their websites.
We apologize for the inconvenience and will share updates here as they are made available.
]]>Our server engineers were able to identify and reboot the affected mailstores to bring services back online. This issue is now resolved and all services are now operational.
We are sorry for the inconvenience and we appreciate your patience in this matter.
INVESTIGATING
A small set of users may experience slowness or time-outs while attempting to connect to our Basic/Advanced email platform/webmail at this time.
Our server engineers are investigating the issue, and we will post further updates here as we receive them.
]]>The issues were fixed and dashboard access is working now. If you still have the problem, please contact our live support.
Thank you for your understanding.
We are experiencing some issues with accessibility on our Dashboard. This is being looked into and is under maintenance now.
More updates will be posted as they are available. Thank you for your understanding.
]]>The issue with our Live Chat Support has been resolved.
We are sorry for the inconvenience and we appreciate your patience in this matter.
MONITORING
A fix has been implemented and you should be able to reach us through our Live Chat support.
We are still monitoring the issue and we will keep you updated until it is fully resolved.
We're sorry for the inconvenience.
INVESTIGATING
Our LiveChat support is down at the moment. You may be able to access it, but we can not answer the chats properly.
This is being investigated, and we will update this status page periodically until resolved.
We're sorry for the inconvenience. You can still contact support via our ticket system, by email and via our phone lines.
]]>The S103 server is up and running and sites are loading normally at this time.
Please note that shared hosting pointed to this server is now using IP: 204.44.195.29 . Please update your records accordingly our support team has also been informed.
We apologize for the inconvenience and thank you for your patience. Please don't hesitate to reach out to support should you require further assistance, or have any questions about this.
Server S103 is down for emergency, unplanned, maintenance.
Users with hosting on S103 may be unable to load their websites or access emails during this emergency maintenance to restore the server's full functionality. Our Server Health team is aware and working to bring it back online as soon as possible.
]]>This issue is now resolved and all services are now operational.
Thank you for your patience.
INVESTIGATING - 9:35 PM EST
Currently, we are investigating an issue regarding inbound and outbound mail for our Basic and Advanced email service. We have engaged the operations team to investigate the issue.
Impact: Some users may experience issues sending and receiving mail at this time.
Sorry for the inconvenience. We will provide more updates as they become available.
]]>The issue with 102 database connection is solved. The server is up and running.
We apologize for the inconvenience and thank you for your patience. Please don't hesitate to reach out to support should you require further assistance, or have any questions about this.
INVESTIGATING 09:20 PM EST
Our Server Health team is currently investigating performance issues affecting one of our servers - s102.
Customers with accounts on this server may notice an intermittent database connection error for their websites.
We apologize for the inconvenience and will share updates here as they are made available.
]]>All impacted nodes are now operational and there is no further delivery delay.
INVESTIGATING - 8:05 AM EST
Currently, we are investigating an issue regarding inbound and outbound mail for our Basic and Advanced email service. We have engaged the operations team to investigate the issue.
Impact: Inbound and outbound emails will be queued until the nodes are being recovered.
]]>The issue with hp295 database connection is solved. The server is up and running.
We apologize for the inconvenience and thank you for your patience. Please don't hesitate to reach out to support should you require further assistance, or have any questions about this.
UPDATE 1:30 pm EST
Our Server Health team has performed the maintenance on server hp295 and the database connection is normalizing now. The SH team is still monitoring the server.
We apologize for the inconvenience and will share updates here as they are made available.
Our Server Health team is currently investigating into performance issues affecting one of our servers - hp295.
Customers with accounts on this server may notice an intermittent database connection error for their websites.
We apologize for the inconvenience and will share updates here as they are made available.
]]>Our Server Health team performed a maintenance on the server. The server s102 is now up and running.
We apologize for the inconvenience and thank you for your patience.
Our Server Health team is currently investigating into performance issues affecting one of our servers - s102.
Customers with accounts on this server may notice slower loading times or disruption for their websites, emails and cPanel.
We apologize for the inconvenience and will share updates here as they are made available.
]]>The issue with basic/advanced email is solved.
We apologize for the inconvenience and thank you for your patience.
INVESTIGATING: 08:30 PM EST
A small set of users may experience slowness or time outs while attempting to connect to our Basic/Advanced email platform/webmail at this time.
Our server engineers are investigating the issue, and we will post further updates here as we receive them.
]]>The issue with basic/advanced email is solved.
Thank you for your patience.
Update 02:05 PM EST
Our team is continuing to work on the issue. Services are beginning to recover and fewer users are currently being impacted.
It was recommended by our server engineers to users not use the reindex feature during the degraded performance window.
We apologize for the inconvenience and will share updates here as they are made available.
Update 11:35 AM EST
Customers may experience downtime when interfacing with webmail or other email client protocols.
We apologize for the inconvenience and will share updates here as they are made available.
INVESTIGATING: 10:30 AM EST
A small set of users may experience the inability to connect to our Basic/Advanced email platform at this time.
Our server engineers are investigating the issue, and we will post further updates here as we receive them.
]]>Our Server Health team has performed the maintenance on server hp116 and the high load is no longer present. This issue will be closed at this time as the server is operating normally again.
Thank you for your patience and cooperation.
UPDATE 4:35 pm EST
Our Server Health team performed a maintenance on server hp116 and the high load in the server is normalizing now. The SH team is still monitoring the server.
We apologize for the inconvenience and will share updates here as they are made available.
UPDATE - 11 am EST
Our Server Health team is still working on server hp116 to improve its performance.
We will share updates as they are made available.
Our Server Health team is currently investigating into performance issues affecting one of our shared servers - hp116.
Customers with accounts on this server may notice slower loading times or disruption for their websites, emails and cPanel.
We apologize for the inconvenience and will share updates here as they are made available.
]]>The scheduled maintenance has been completed. Please don't hesitate to reach out to support should you require further assistance, or have any questions about this.
-- UPDATE 1:11 AM EST --
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Basic/Advanced Email service will be undergoing a brief maintenance in 60 minutes. Short windows of downtime are expected (1-2 minutes). You may also encounter brief interruptions in service and connectivity.
]]>Our team has managed to resolve the IP reputation issue, and at this time no further mail delivery failure has been reported.
We are and will continue to monitor mail delivery activities in the meantime. Thank you for your patience and please don't hesitate to reach out to support if you are encountering related issues or have any further concerns.
Our Server Health team is currently investigating email delivery problems affecting our Shared Hosting services, which includes Optimized Wordpress & Reseller hosting.
We are looking into reported IP reputation issues with our mail relay system and during this period some emails might fail to be delivered and bouncebacks are generated.
We sincerely apologize for the inconveniences caused, and will provide further updates as soon as we have more information.
]]>We are experiencing some issues with accessibility on our Dashboard. This is being looked into and more updates will follow.
Thank you for your understanding.
]]>The server is back online and functioning normally at this time. Emergency maintenance has been completed.
If you continue to experience issues with your website, clear your local cache and if it continues contact our support team.
Thank you for your patience and cooperation.
Server S114 will be unavailable for while, unavoidable, emergency maintenance is performed on the server.
At this time you may experience slowness when loading sites hosted on this server or they may not load completely.
We're truly sorry for the inconvenience and will provide further updates on the status of the server on this page.
]]>Emergency maintenance has been completed on HP109, and the server has been rebooted successfully. All functionality should now be restored. Thank you for your patience and please do reach out to our Support team should you require further assistance, or have any additional concerns.
Our server health team is investigating an issue affecting one of our server, HP109. The server has been taken down for an emergency maintenance. Websites & Emails hosted in the server will be inaccessible in the meantime.
Updates will be posted here as we received more information. We sincerely apologize for the inconveniences caused.
]]>At this time the server is under normal load and our server health team is continuing to monitor the server activity.
As there have been no alerts on the server in 2 days, this incident report is being closed. The server continues to be monitored regularly.
If you have any issues with loading from this server, do not hesitate to contact our support team.
-- UPDATE 03:00 AM 20/04/2020 --
At this time the server is under normal load and our server health team is continuing to monitor the server activity. You may continue to notice delays from the server until the issue is fully resolved.
We will continue to provide more updates here as they are made available.
-- UPDATE 09:30 AM 17/04/2020 --
At this time the server is under closer to normal load and our server health team is continuing to monitor the server activity. You may continue to notice delays from the server until the issue is fully resolved.
We will continue to provide more updates here as they are made available.
-- UPDATE 08:00 AM 17/04/2020 --
At this time the server is under high load again and our server health team is working to resolve this as quickly as possible. Thank you for your patience and we're truly sorry for the inconveniences this may be causing clients hosted on this server.
We will continue to provide more updates here as they are made available.
-- UPDATE 01:42 AM 17/04/2020 --
Our team have taken some actions to improve performance on the server which has resulted in stable load within the past several hours.
We are still continuing the work to permanently resolve performance issues mentioned and closely monitoring the server performance in the meantime.
We will continue to provide more updates here as they are made available.
-- UPDATE 4:19 PM EST --
Our Server Health team started to investigate again some performance issues affecting our server, HP301.
Clients with accounts on this server may notice slower loading times for their website and email at this time.
We apologize for the inconvenience and will share updates here as they are made available.
-- UPDATE 10:20 AM EST --
The server is functioning within normal limits at this time. We will continue to monitor for any further issues and update this status once normal usage is fully confirmed.
Thank you for your patience.
Our Server Health team is currently investigating into performance issues affecting one of our shared server, HP301.
Clients with accounts on this server may notice slower loading times for their website and email at this time.
We apologize for the inconvenience and will share updates here as they are made available.
]]>The issue has been resolved and WS01 server is back online.
Server ws01.servername.online is experiencing performance issues.
Our Server Health team is currently investigating the cause of the performance issues.
Clients with accounts on this server may notice slower loading times for their website and email at this time.
We apologize for the inconvenience and will share updates here as they are made available.
]]>Emergency maintenance has been completed on HP109, and the server has been rebooted successfully. All functionality should now be restored. Thank you for your patience and please do reach out to our Support team should you require further assistance, or have any additional concerns.
Our server health team is currently investigating an issue affecting one of our server, HP109. The server has been taken down for an emergency maintenance. Websites & Emails hosted in the server will be inaccessible in the meantime.
Updates will be posted here as we received more information. We sincerely apologize for the inconveniences caused.
]]>Update: The server is now stable and performing normally. Thank you for your patience, and we sincerely apologize for any inconveniences caused. Please do reach out to our Support via Live Chat or Phones, if you're still experiencing any issues or have any concerns.
-- UPDATE 10:30 PM EST --
Fixes have been applied, and we are seeing improvements to the performance of HP301. We're monitoring this closely still, and will update this incident accordingly.
Our Server Health team is currently investigating into performance issues affecting one of our shared server, HP301.
We apologize for the inconvenience and will share an update once we have more information.
]]>We resolved the issue with our Basic/Advanced Email Services.
All mailboxes should now be functioning normally.
We are currently investigating an issue on our Basic/Advanced Email Services.
Users may experience Inbound/Outbound delivery issues during this time.
We will continue to provide further updates as they become available.
]]>We're closing this incident at this time as resolved at this time. If you continue to have issues with delayed emails, please contact our support team for further assistance.
-- UPDATE 08/04/2020 --
At the moment we believe that this has been resolved, but we're still actively monitoring the delivery of forwarded emails and will update this issue accordingly.
Currently we are investigating delayed email delivery when forwarding to Google addresses (@gmail.com, @google.com, etc).
The delay is related to outgoing email filtering and we're to continue tracking these and find a solution as soon as possible.
Updates will be posted here regarding the status of the issue. Thank you for your patience and cooperation.
]]>UPDATE:
Everything is back to normal and working properly. Thank you for your understanding
]]>With all Mailstores enabled and Basic/Advanced Email functionalities fully restored, we're marking this incident resolved. Please reach out to support should you require further assistance or have any concerns related to this incident. Thank you for your patience and we apologize sincerely for the inconveniences caused.
UPDATE - 09:35 PM EST - 26/03/2020
We have now unblocked all users on Basic/Advanced Email to be able to access and use mail services.
There are still remaining accounts to be migrated to the new mailstore, and we will post updates on this incident to keep you informed as we work to complete the migration.
UPDATE - 04:13 PM EST - 26/03/2020
The affected mailstore is now enabled again. With the exception of the small subset of users placed in maintenance for additional investigation. All other users on Basic/Advanced email should be accessible without issue. Updates will continue to be posted here.
UPDATE - 03:44 PM EST - 26/03/2020
The previously disabled mailstores have been re-enabled again. Our Operations department has narrowed down the potential issue in the last affected mailstore to a subset of users. Currently, we are bringing the last affected mailstore online with those users disabled so we can monitor performance. Updates will continue to be posted here.
UPDATE - 03:01 PM EST - 26/03/2020
While re-enabling the affected mailstore an issue regarding it was discovered. To mitigate that, our Operations department will be disabling some other mailstores. They will be brought back up one at a time to monitor performance. Updates will continue to be posted here.
UPDATE - 02:33 PM EST - 26/03/2020
We have re-enabled all mailstores in our system except one since our last update. Some users on the affected mailstore will be offline until we completed the migration. We will provide an update as soon as the migration is done. Updates will continue to be posted here.
UPDATE - 08:10 AM EST - 26/03/2020
Most of the affected mailstores have been re-enabled. While the operations team continues to investigate another to identify and rectify the issue on it. Updates will continue to be posted here.
UPDATE - 07:05 AM EST - 26/03/2020
After re-enabling our mailstores to resolve this ongoing incident we have encountered a different issue and needed to bring the mailstores offline again in order to resolve this problem. We will likely be bringing them back up shortly once we have completed testing. These affected users will be unable to login to the Webmail/IMAP or POP until the mailstores have been re-established.
UPDATE - 06:00 AM EST - 26/03/2020
The mailstores have been enabled with a set amount of users migrated. The CR and migration are stopped for today. At this time service is fully online and we will be monitoring for any impact come business hours EST which is currently expected to be better than previous days.
UPDATE - 03:57 PM EST - 25/03/2020
The operations team will be performing an emergency maintenance of targeted users. Some users will be unable to login to their account via POP/IMAP/Webmail or an email client during the maintenance window.
Start time: Mar 25, 2020 at 06:00 PM EST
End time: Mar 26, 2020 at 06:00 AM EST
We will continue to update, as updates become available. Thank you for your patience.
UPDATE - 01:27 PM EST - 25/03/2020
The operations team will be rotating mail flow by enabling and disabling different smtp in nodes at a time to ensure mails are delivered to all users.
We will continue to update, as updates become available. Thank you for your patience.
UPDATE - 11:20 AM EST - 25/03/2020
Our Operations team have enabled IMAP/POP/Webmail. Email deliveries will be resumed shortly.
We will continue to update, as updates become available. Thank you for your patience.
UPDATE - 10:14 AM EST - 25/03/2020
We are seeing high load again. Users may notice slowness or intermittent issues to login. Our team might restart the service to stabilize it hence downtime might be spotted too.
We will continue to update, as updates become available. Thank you for your patience.
UPDATE - 03:38 AM EST - 25/03/2020
Our operations team has ended the maintenance on Basic/Advanced Email by enabling all of the mailstores.
A small number of accounts will still not have webmail or email client access as we prepare for another batch migration to be done during a lull period.
UPDATE - 03:15 AM EST - 25/03/2020
The maintenance is nearing completion. Currently 4 of the 5 mailstores have been enabled again and we are awaiting storage load to drop before the 5th mailstore is enabled.
At this time, only users on the still disabled mailstore are expected to be completely unable to utilize their email. Users from the other 4 mailstores which were enabled will still see degraded performance at this time.
We will continue to update, as updates become available. We thank you for your patience.
UPDATE - 07:58 PM EST - 24/03/2020
Our operations team is working on an emergency migration process to help restore access. A handful of users will be unable to login to their account via webmail or their email clients.
UPDATE - 04:26 PM EST - 24/03/2020
The operations team is still observing a high load on the NAS. They are monitoring it to ensure it stabilizes before they resume email deliveries. Further updates will be posted here.
UPDATE - 02:55 PM EST - 24/03/2020
Our operations team has turned on all 5 mailstores and is currently observing the performance. Once the NAS stabilizes, mail deliveries will be resumed one mailstore at a time. Further updates will be posted here.
UPDATE - 01:36 PM EST - 24/03/2020
Our operations team has turned on 4 mailstores out of 5 mailstores and is currently observing the performance of the NAS. Once the load on the NAS settles down, the remaining mailstore will be turned on as well. Further updates will be posted here.
UPDATE - 11:35 AM EST - 24/03/2020
The operations team has turned off all mailstores on the affected NAS and disabled mail services to stabilize the network storage device. The mailstore migration processes are still running. Further updates will be posted here.
UPDATE - 09:40 AM EST - 24/03/2020
The problem has not fully recovered after last night’s maintenance. For now, email is still being delivered to users inboxes, even if they cannot login at this time. Further updates will be posted here.
UPDATE - 05:20 AM EST - 24/03/2020
The migration appears to be progressing well. A further estimate on the completion time has not yet been made. We will update again once we have this information.
UPDATE - 02:05 AM EST - 24/03/2020
Migration is still ongoing. We'll continue to provide updates as soon as we received them.
UPDATE - 11:55 PM EST
The migration of affected users is still ongoing and appears to be progressing well, although no ETA for its completion can be made at this time. A disk issue has been identified as the main cause of the outage, affecting a subset of users. We'll continue to post update as soon as we received them. We sincerely apologize for the inconveniences caused.
UPDATE - 09:40 PM EST
Emergency maintenance is still ongoing In order to expedite the migration of the affected users. During the maintenance, users may be unable to access our email services. We will post the updates as we receive.
UPDATE - 07:24 PM EST
We are currently having emergency maintenance to bring service back online. Our operation team is still working on the mailstore migration. We will provide updates as we receive them.
UPDATE:
Our Ops department is still investigating the issue. The Ops are checking mail stores one at a time to try to mitigate the impact as a whole. Webmail is still down and many users are still unable to login at this time.
We are currently investigating an issue where some Basic/Advanced email users are having issues to access webmail and to login to POP/IMAP at this time. Further, updates will be posted once available.
]]>The operations team will be performing an emergency maintenance of targeted users. Some users will be unable to login to their account via POP/IMAP/Webmail or an email client during the maintenance window.
Start time: Mar 25, 2020 at 06:00 PM EST
End time: Mar 26, 2020 at 06:00 AM EST
We will continue to update, as updates become available. Thank you for your patience.
UPDATE - 01:27 PM EST - 25/03/2020
The operations team will be rotating mail flow by enabling and disabling different smtp in nodes at a time to ensure mails are delivered to all users.
We will continue to update, as updates become available. Thank you for your patience.
UPDATE - 11:20 AM EST - 25/03/2020
Our Operations team have enabled IMAP/POP/Webmail. Email deliveries will be resumed shortly.
We will continue to update, as updates become available. Thank you for your patience.
UPDATE - 10:14 AM EST - 25/03/2020
We are seeing high load again. Users may notice slowness or intermittent issues to login. Our team might restart the service to stabilize it hence downtime might be spotted too.
We will continue to update, as updates become available. Thank you for your patience.
UPDATE - 03:38 AM EST - 25/03/2020
Our operations team has ended the maintenance on Basic/Advanced Email by enabling all of the mailstores.
A small number of accounts will still not have webmail or email client access as we prepare for another batch migration to be done during a lull period.
UPDATE - 03:15 AM EST - 25/03/2020
The maintenance is nearing completion. Currently 4 of the 5 mailstores have been enabled again and we are awaiting storage load to drop before the 5th mailstore is enabled.
At this time, only users on the still disabled mailstore are expected to be completely unable to utilize their email. Users from the other 4 mailstores which were enabled will still see degraded performance at this time.
We will continue to update, as updates become available. We thank you for your patience.
UPDATE - 07:58 PM EST - 24/03/2020
Our operations team is working on an emergency migration process to help restore access. A handful of users will be unable to login to their account via webmail or their email clients.
UPDATE - 04:26 PM EST - 24/03/2020
The operations team is still observing a high load on the NAS. They are monitoring it to ensure it stabilizes before they resume email deliveries. Further updates will be posted here.
UPDATE - 02:55 PM EST - 24/03/2020
Our operations team has turned on all 5 mailstores and is currently observing the performance. Once the NAS stabilizes, mail deliveries will be resumed one mailstore at a time. Further updates will be posted here.
UPDATE - 01:36 PM EST - 24/03/2020
Our operations team has turned on 4 mailstores out of 5 mailstores and is currently observing the performance of the NAS. Once the load on the NAS settles down, the remaining mailstore will be turned on as well. Further updates will be posted here.
UPDATE - 11:35 AM EST - 24/03/2020
The operations team has turned off all mailstores on the affected NAS and disabled mail services to stabilize the network storage device. The mailstore migration processes are still running. Further updates will be posted here.
UPDATE - 09:40 AM EST - 24/03/2020
The problem has not fully recovered after last night’s maintenance. For now, email is still being delivered to users inboxes, even if they cannot login at this time. Further updates will be posted here.
UPDATE - 05:20 AM EST - 24/03/2020
The migration appears to be progressing well. A further estimate on the completion time has not yet been made. We will update again once we have this information.
UPDATE - 02:05 AM EST - 24/03/2020
Migration is still ongoing. We'll continue to provide updates as soon as we received them.
UPDATE - 11:55 PM EST
The migration of affected users is still ongoing and appears to be progressing well, although no ETA for its completion can be made at this time. A disk issue has been identified as the main cause of the outage, affecting a subset of users. We'll continue to post update as soon as we received them. We sincerely apologize for the inconveniences caused.
UPDATE - 09:40 PM EST
Emergency maintenance is still ongoing In order to expedite the migration of the affected users. During the maintenance, users may be unable to access our email services. We will post the updates as we receive.
UPDATE - 07:24 PM EST
We are currently having emergency maintenance to bring service back online. Our operation team is still working on the mailstore migration. We will provide updates as we receive them.
UPDATE:
Our Ops department is still investigating the issue. The Ops are checking mail stores one at a time to try to mitigate the impact as a whole. Webmail is still down and many users are still unable to login at this time.
We are currently investigating an issue where some Basic/Advanced email users are having issues to access webmail and to login to POP/IMAP at this time. Further, updates will be posted once available.
]]>Basic/Advanced email service is under maintenance. During this time users may be disconnected via IMAP and can expect brief interruptions in service.
Further updates will be posted. Thank you for your patience.
]]>This issue has been resolved now, thank you for your patience and understanding.
We are currently investigating an issue where some Basic/Advanced email users are having issues to access webmail. Further updates will be posted once available.
]]>This has now been resolved, and access to the Lunarpages Customer Account Portal should now be fully restored with valid SSL Certificate. Once again we sincerely apologize for the inconveniences caused, and thank you so much for your patience.
We are currently investigating an issue with SSL Certificate Validity in Lunarpages Customer Account Portal (CAP) - https://account.lunarpages.com.
At the moment accessing the login page would produce a warning that the page is insecure, and that the connection is not private. Please be assured that this does not mean that your computer has been infected, or you are at risk of being hacked. Our team is currently working to correct the issue, and further updates shall be posted here.
We sincerely apologize for the inconveniences caused, and thank you so much for your patience while we work to resolve this issue.
]]>The server is now back online and operating normally. We apologize for any inconvenience the downtime may have caused.
Start: 08:00 AM EST
Our system health team is doing an emergency maintenance on the s151.servername.online server. During the maintenance the server will be offline.
Estimated ETA: 30-50 minutes.
Further updates will be posted on this page.
]]>hp133.hostpapa.com is now back online. Thank you for your patience, and please don't hesitate to reach out to our support, should you require further assistance.
Start: 09:32 PM EST
Emergency Maintenance will be performed on server hp133.hostpapa.com requiring a reboot. It will be offline for an estimated time of 10 minutes
Further updates will be posted here.
]]>The issue has been resolved. Services for PapaMail have been healthy for some time now and users are able to login to the webmail. Thanks for your patience and understanding.
We have identified an issue with the PapaMail servers. Some mailboxes are not being accessible from webmail. IMAP and POP services are not affected by the issue. Our engineering team is working on implementing a permanent fix.
We will continue to provide updates as we work through this issue.
]]>Our Server Health team has managed to restore MySQL Database Functionality on this server, and is currently watching the issue closely. Thank you for your patience and understanding.
Our server health team has identified an issue currently affecting HP256, causing MySQL Database to be inaccessible. Our team is working on a fix and further updates will be posted here. Please reach out to our support team via Live Chat, should you require further assistance. We sincerely apologize for the inconveniences caused.
]]>r121.websiteservername.com is back online
Start: 06:54 AM EST
Emergency Maintenance will be performed on server r121.websiteservername.com and it will be offline for an estimated 10 minutes.
Further updates will be posted here.
]]>The issue has since been resolved. If you continue to experience any issues while attempting to publish your site from inside Web Site Builder please contact our support.
Update: 8:05 AM EST
A fix has been implemented and we're testing at this time.
Start: 3:15 AM EST
Some users may receive an error when attempting to Publish from WebSite Builder.
There is a known issue that our technicians are investigating at this time to resolve the issue as soon as possible.
We're sorry for any inconvenience this may cause. We will update this page with further updates on the issue. Thank you for your patience and cooperation.
]]>Our systems team will do maintenance on s151.servername.online server with the following schedule planned:
Start: Tuesday, February 25, 2020 05:00 AM EST (GMT -4)
End: Tuesday, February 25, 2020 06:00 AM EST (GMT -4)
]]>Our phone support system is currently unavailable. You may be able to call the number, however we can not answer at this time due to internal network issues.
This is being investigated at this time by our internal team.
We're sorry for the inconvenience this may be causing. For urgent matters please contact our LiveChat support via https://www.hostpapa.com or https://www.lunarpages.com or follow up on existing support tickets directly.
Once we have an update on the situation we will post it here.
]]>Our Server Health team is investigating an issue with our hp270 server, users may experience issues accessing and using their websites or emails, or managing/accessing services and resources within their cPanel account. We apologize for the inconvenience and will share an update once we have more information.
]]>This scheduled maintenance is now completed. Thank you for your patience and understanding, please reach out to our support, should you require any assistance, or have any questions or concerns.
Protection Power Dashboard is currently inacessible, due to a scheduled maintenance.
Should you have any concerns or questions, please reach out to our Support, via Live Chat or Phones. Thank you for your understanding.
]]>SATURN has now been fully restored, and connectivity issues resolved. The server is now fully online, and all websites/email services up and running. Thank you for your patience, and should you have any additional concerns/questions, please reach out to our Support Channel, via Live Chat or Emails.
UPDATE 3 - 02/12/2020 - 11:04 PM
The server has successfully been restored and was able to boot however an additional network issues have now been identified. Our Server Health team at the moment is still working in conjunction with the Data Center, in order to restore connectivity.
UPDATE 2 - 09:20 AM EST
Server backup restore is still in progress at the moment, we'll provide more updates here as new information is made available.
UPDATE 1 - 12:00 AM EST
Restore is still in progress at the moment, we'll provide more updates here as new information is made available.
A hardware failure has been identified on the Lunarpages server SATURN, causing the server to be unreachable at the moment. Our Server Health team is at the moment working to restore the server. During this time, websites/emails hosted on this server will not be available. We sincerely apologize for the inconveniences caused.
Further updates and information will be posted here, as it becomes available.
]]>We have continued monitoring this but have found no accounts with this login issue. This issue is resolved.
2020-01-31 04:00 AM EST
This issue has been identified, and a fix has been implemented. We are currently monitoring to see if there are any accounts still experiencing this.
2020-01-31: 2:00 AM EST
We are investigating an issue preventing some users on Basic/Advanced email from accessing email via Webmail or client programs.
We currently see this is affecting a small group of accounts. We will post updates on this issue as they occur. Thank you for your patience and cooperation.
]]>The issue has been resolved and DNS is operating normally again.
UPDATE: 29/01/2020 05:15 AM EST
ns1.lp.hostpapa.com is back online and ns2.lp.hostpapa.com should be back online shortly also. We will provide another update once all is clear.
INVESTIGATING: 29/01/2020 04:05 AM EST
We are currently investigating an issues related to the following LunarPages DNS values where some users might be experiencing problems loading their website and getting emails if using the following DNS for their domain.
ns1.lp.hostpapa.com ns2.lp.hostpapa.com
Our technicians are working to resolve the issue as soon as possible, you can check back here for updates which will be posted as they occur. Thank you for your patience and cooperation.
]]>Update: 15/01/2020 10:00 AM EST Our team is implementing a fix and improvements should be seen shortly. We’ll post updates once the issue is permanently fixed.
Thank you for your patience and cooperation.
Update: 14/01/2020 6:30 AM EST We identified cause of the issue and are working on the solution.
We have acknowledged an issue impacting several customers, affecting the Outgoing email delivery with the bounce-back message: max defers per hour (5/5). This affects both Webmail and Email Client connections.
We are currently deploying a fix for all servers being affected by this.
We appreciate your patience and understanding as we resolve this for everyone.
]]>We are investigating an issue preventing some users on Basic/Advanced email from logging into Webmail. IMAP and POP services are unaffected. Our operations team has been engaged.
We will provide an update once we have additional information.
]]>This maintenance has now been completed. Thank you for your patience, and sincere apology for the inconveniences caused.
Please do reach out to our Support, via Live Chat, Phones or Emails, should you have any related concerns or questions.
We are currently performing an unscheduled maintenance on our Papamail service which will cause brief interruptions in service.
The following will be impacted during the two scheduled brief disconnects: Webmail and mail program connections to our servers, preventing access to the email accounts.
We thank you for your patience as we work to complete this. Please reach out to our support should you have any concerns or questions about this.
]]>The scheduled maintenance has been completed. Thank you for your understanding and we apologize for any inconveniences caused. Please do reach out if you are experiencing any issues related to Hostpapa Basic/Advanced Email.
Update 18:55 EST
Scheduled maintenance is currently in progress. We will provide updates as necessary.
We will be performing some emergency maintenance on Cluster A
Client Impact: Some users on Cluster A my experience two brief disconnects and re-connects during this maintenance period.
Start time Dec 23, 18:55 ET
Estimated duration 1 hour and 5 minutes
We apologize for any inconveniences this may cause to you!
]]>We have been watching the performance of the server for the last hour and the websites are loading normally. We will continue to monitor the server and if you experience any issues please contact our Customer Care team. Thanks for your patience and understanding on this matter.
Update 20/12/2019 10:50 EST:
The cause of the issue has been isolated and resolved. Sites are loading normally at this time. We will continue to monitor the server at this time to ensure no recurring issues.
Update 20/12/2019 10:00 EST:
Customers will be experiencing slower loading web pages from our HP295 server. Our server health team is aware and investigating the issue at this time.
Once we have an update on the issue it will be posted here. We're sorry for any inconvenience this may be causing.
Thank you for your patience and cooperation while we are troubleshooting this issue.
]]>Our server health team has deployed a fix and the server load is now under control, the websites are now loading in normal conditions.
Update 18/12/2019 08:30 EST:
Our server health team has identified the root cause of the issue and is working on applying a solution.
Update 18/12/2019 08:00 EST:
Customers will be experiencing slower loading web pages from our HP295 server. Our server health team is aware and investigating the issue at this time.
Once we have an update on the issue it will be posted here. We're sorry for any inconvenience this may be causing.
Thank you for your patience and cooperation while we are troubleshooting this issue.
]]>17/12/2019 03:15: The Protection Power Dashboard is having SSL issues at this time and is displaying an SSL error.
This is being investigated at this time and once we have updates on the issue we will be posting them here. Thank you for your patience and cooperation while we troubleshooting this issue.
]]>UPDATE - 01:50 PM EST
Our operations team have identified a fix and they are working through reindexing affected users. We will continue to provide updates on the progress.
UPDATE - 04:50 PM EST
Our operations team has resolved the issue by re indexing the affected users. Thank you for your patience while we worked to resolve the problem.
We apologize for the issues this might have caused to you. Thanks for your patience and understanding.
]]>The scheduled maintenance has now been completed.
This maintenance is now in progress, we'll post updates as necessary.
Reboots will be performed again on nodes in our Basic/Advanced Mail Service in order to maintain our data redundancy levels. Detailed of the maintenance timeframe is as follows:
Start time Dec 7, 11:55 PM EST
Estimated duration 1 hour and 5 minutes
The expected downtime is 1-2 mins (twice). The reboot will cause a short blip of services impacting your email services, with it restored fully afterwards. We'll keep you updated and we sincerely apologize for the inconveniences caused.
Upcoming scheduled maintenance notice:
Our Engineering team will be performing reboots on nodes in our PapaMail service. During this time users may experience brief disconnects and reconnects with their services.
Start time: December 7, 00:00 EST
We apologize for any inconveniences this may cause to you!
]]>The issue has been resolved. Thank you for the patience.
Our voice support phone lines are down at the moment. You may be able to dial but we can not pick up the calls currently.
This is being investigated and we will update this status page periodically until resolved.
We're sorry for the inconvenience. You can still contact support via our ticket system, by email and via our LiveChat support at our website (https://www.hostpapa.com).
]]>09:50 PM - We have identified an issue preventing access to the Website Builder interface and management system. At this time our Technicians are investigating the error. In the meantime thank you for your patience and sincere apology for the inconveniences caused.
We'll post further updates here, should you have any questions, or concerns please do reach out to our Live Support, or submit a Support Ticket via the Dashboard.
]]>Protection Power is undergoing scheduled maintenance to upgrade internal systems for around 3 hours from 4 AM EST to 7 AM EST. Although the Protection Power dashboard may be inaccessible during this upgrade, there will be no downtime on your websites and your website protections, scans will continue as is.
]]>The xen117 has been rebooted successfully. Website and email content should be working at this time. We're sorry for any inconvenience this may have caused. If you experience any issues from now on, feel free to contact our Customer Care team.
Thanks for your patience and understanding.
The xen117 node hosting some of our VPS servers is experiencing issues at this time and requires an emergency reboot.
Website and email content will be unresponsive at this time.
]]>UPDATE: 10:35 AM EST We're continuing to investigate the root cause of this issue, however it is still impacting our ability to process credit card payments from AU brand. Pricing campaigns have been paused for AU brand at this time, until the issue is resolved.
INVESTIGATING: 06:35 AM EST We are currently experiencing issues processing credit card payments for clients using AU (Australia Branded) accounts.
Our team is currently investigating the problem and updates will be posted here regarding the issue. We're sorry for the inconvenience this is causing at this time and are working to correct it as soon as possible.
]]>We are experiencing some network issues on multiple servers. This is being looked into by our System Administrators. More updates to follow.
Thank you for your understanding and patience while dealing with this matter.
]]>This incident is now resolved and all cluster A users should no longer have IMAP issues.
UPDATE: 09:47 EST
We have implemented a fix for this issue and we are already starting to see an improvement in IMAP connections on Cluster A.
UPDATE: 09:35 EST
We have identified the cause of this IMAP connection issue on Cluster A. Steps are being taken to more evenly distribute users across the IMAP nodes. Further updates will be posted here.
We are currently experiencing incident that is impacting Hostedemail, (IMAP, Cluster A). Some Basic/Advanced email users may be experiencing login failure using IMAP connection. Our operations team is currently investigating the issue. We will update as soon as we've identified the issue.
]]>The Protection Power Dashboard is currently inaccessible. We are investigating the issue and will update this status when we have more details. This is not affecting the malware scan, malware removal or any other feature besides to login to the Dashboard.
]]>We have identified and currently investigating an intermittent issue affecting access to The Hostpapa Dashboard, as well as our Ticketing system.
During this period your access to the Dashboard might be limited or you might encounter error upon access.
Our team is currently working to restore full access to the system as soon as possible. Further updates will be posted here.
We sincerely apologize for the inconveniences caused, and thank you for your patience while we work in resolving this problem.
]]>The login issue for Website Builder access has been resolved. If you continue to experience any issues, please reach out to our technical support team.
Some users of our Website Builder tool may be experiencing issues when trying to connect to the service. An error may be displayed that notes a login issue.
The issue is currently being investigated and we're working to have it resolved as soon as possible. Updates will be posted here as the investigation continues.
We apologize for any inconvenience this may be causing.
]]>Hostpapa Dashboard and Our Ticketing system is currently experiencing an issue. Our team is currently investigating the problem and working on a fix.
During this time access to the Dashboard might not be fully working and our Ticketing System Response might be delayed.
Further updates will be posted here, in the meantime for urgent issues please reach out to us via Live Chat or Phones:
https://www.hostpapa.com/about-hostpapa/contact/
We sincerely apologize for the inconveniences caused, and thank you for your patience while we work in resolving this problem.
]]>The Protection Power Dashboard is currently inaccessible. We are investigating the issue and will update this status when we have more details.
We apologize sincerely for any inconveniences caused, please kindly reach out to our Live Chat Support or Open New Ticket from your Hostpapa Dashboard if you have any questions or concerns about the service during this time.
]]>02:15 AM EST: The Protection Power dashboard is experiencing issues at this time. The PP dashboard may be inaccessible at this time. We are sorry for any inconvenience this may be causing. We are investigating the issue and will update this status when we have more details.
]]>The nodes are now stable and server's functionality resumed. Our Server Health team are monitoring the nodes further to ensure everything works as expected.
The following nodes hosting some of our VPS servers are experiencing issues at this time.
xen122, xen128. xen129, xen130, xen131
Website and email content may be slow or unresponsive at this time. We're investigating the issue thoroughly at the moment.
We're sorry for any inconvenience this may have caused.
]]>The Protection Power Infrastructure is currently undergoing a Scheduled Maintenance and Upgrade.
During the upgrade the Protection Power portal will be in maintenance mode for about 3 hours from 4 AM EST to 7 AM EST.
We will keep you updated on the progress of this upgrade, and we sincerely apologize for the inconveniences caused.
]]>We are currently investigating an issue with our Basic / Advanced email services that affects Webmail login. This affects only some users from UK location who might experience intermittent issues with the login to the webmail interface.
Updates will be posted as soon as the issue will be resolved. We are sorry for any inconvenience caused.
]]>Our Engineering team has resolved the issue with our HostPapa Dashboard, and access to the portal should be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Update 11:30 EST:
Our Engineering team has implemented a fix to resolve the issue with our HostPapa Dashboard and is monitoring the situation. We will post an update as soon as we will confirm that the issue is fully resolved.
Our Engineering team is investigating an issue with our HostPapa Dashboard. During this time, users may experience issues accessing the HostPapa Dashboard. We apologize for the inconvenience and will share an update once we have more information. We are actively working on a fix.
]]>Our Engineering team has resolved the issue with our HostPapa Dashboard, and access to the portal should be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Update 11:30 EST:
Our Engineering team has implemented a fix to resolve the issue with our HostPapa Dashboard and is monitoring the situation. We will post an update as soon as we will confirm that the issue is fully resolved.
Our Engineering team is investigating an issue with our HostPapa Dashboard. During this time, users may experience issues accessing the HostPapa Dashboard. We apologize for the inconvenience and will share an update once we have more information. We are actively working on a fix.
]]>The maintenance has been completed and the server is back online.
Our server health team has detected an issue with the HP286 server and emergency maintenance has started right away to apply the fix. During the maintenance, the server will be offline which will affect websites and emails hosted.
Updates will be posted until the maintenance is completed.
]]>The issue has since been resolved and the server has been operating normally since the fix was applied.
Our System Health team is currently working on hp286 server which is not responding. Further updates will be posted once available.
]]>After monitoring the server over the last 2 hours, it has remained stable and all services continue to function normally. We are closing this incident at this time.
The server is up and running at this moment. Our system administrators are still monitoring it.
Our System Health team is currently working on hp118 server which is experiencing high load. During this issues websites will behave slow or intermittently showing errors. Further updates will be posted once available.
]]>The server is now under normal loading, sites and email should be loading normally.
Further tests are still being performed to confirm if the issue is fully resolved, by our system administrators. Once fully confirmed, case will be closed at that time.
Our team managed to stabilize the server and it is currently being monitored. Next updates will be posted once our system administrators will confirm the load issues are resolved permanently.
Thank you for your continued patience.
hp295 shared server is experiencing intermittent load issues. Our Server Health team is actively working on the server to stabilize it.
We are sorry for the inconvenience caused. Updates will be posted once available.
]]>Our Server Health team has resolved the issues with the poor performance issues for our server r130, and all systems should now be operating normally. The server is under extreme monitoring at the moment and If you continue to experience any problems, then please reach our support team right away. Thank you for your patience throughout this process, and we apologize for any inconvenience.
Our Server Health team is continuing to work on resolving the poor performance issues for r130. At this time websites and email accounts are still being affected.
Thank you for your continued patience and cooperation in regards to resolving this issue.
Our Server Health team identified the issue causing poor performance on r130 reseller server and they are currently working to resolve it. Thank you for your continued patience.
Updates will be posted once available.
Our Server Health team is investigating an issue with our server r130. During this time, you may experience downtime with Emails and Website. Similar issues are not detected on any other servers in our fleet at the moment.
We apologize for the inconvenience and will share an update once we have more information.
]]>MONITORING (09:35 PM EST) - We have successfully identified the problem affecting r130. A fix has been implemented, and we're monitoring the results.
INVESTIGATING - Our Server Health team is investigating an issue with our server r130. During this time, you may experience downtime with Emails and Website. Similar issues are not detected on any other servers in our fleet at the moment.
We apologize for the inconvenience and will share an update once we have more information.
]]>IDENTIFIED (02:30 AM EST) - Our monitoring on the server suggest that r130 is still affected by connectivity problems. We are currently working in conjunction with our Data Center to restore connectivity to the server.
MONITORING (02:00 AM EST) - A fix has been implemented and we are monitoring the results.
INVESTIGATING - Our server health team is currently investigating reported connectivity issues with the R130 Reseller Server. This affects Websites & Emails hosted under the server. Similar issues are not detected on any other servers in our fleet at the moment.
Updates will be posted as soon as they come in. We sincerely apologize for the inconveniences caused.
]]>https://www.hostpapa.com/about-hostpapa/contact/
MONITORING (03:02 AM EST) - A fix to the reported performance issues have been implemented by our Server Health Team, and we are currently monitoring the server load as well as performance of sites hosted in the server.
INVESTIGATING (02:36 EST) - Our server health team is currently investigating a performance issue affecting the hp295 shared server. This affects Websites & Emails hosted under the server. Similar issues are not detected on any other servers in our fleet at the moment.
Updates will be posted as soon as they come in. We sincerely apologize for the inconveniences caused.
]]>Our Protection Power Infrastructure is currently undergoing a Scheduled Maintenance and Upgrade. Due to the complexities involved we expect maintenance activity to extend for 12 hours during which the Client Portal will be taken offline and switched to Maintenance Mode.
We will keep you updated on the progress of this upgrade, and we sincerely apologize for the inconveniences caused.
]]>=====================================
08:15 AM EST: WATCHING - Server connectivity is returning to normal.
We will continue to monitor server HP295 and provide further updates here.
=====================================
07:30 AM EST: INVESTIGATING - Our server health team is currently investigating connectivity issues with the hp295 shared server. This affects Websites & Emails hosted under the server. Similar issues are not detected on any other servers in our fleet at the moment.
Updates will be posted as soon as they come in. We sincerely apologize for the inconveniences caused.
]]>07:00 AM: Maintenance/Upgrade has been completed. Protection Power dashboard is back online.
]]>The maintenance is over and the server is running as expected.
We apologize for the inconveniences this may have caused to you and we sincerely appreciate the patience and understanding.
Our server health team has detected an issue with the r113 reseller server and emergency maintenance has started right away to apply the fix. During the maintenance, the server will be offline which will affect websites and emails hosted.
Updates will be posted until the maintenance is completed.
]]>Our Senior Technicians have resolved the issues with the Website Builder login. It should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience this might have caused to you.
Our Senior Technicians are investigating an issue with our Website Builder, which is preventing our customers from logging into the tool. During this time you may not be able to login to the Website Builder from the Dashboard.
]]>FIXED/OPERATIONAL - Root cause of the issues affecting HP295 has been resolved.
Update #1 - 01:04 AM EST
IDENTIFIED - Root cause of the issues affecting HP295 has been identified. Our Server Health team is currently working in conjunction with our Data Center in order to restore connectivity to HP295 as soon as possible.
INVESTIGATING - Our server health team is currently investigating a connectivity issue with the hp295 shared server. This affects Websites & Emails hosted under the server. Similar issues are not detected on any other servers in our fleet at the moment.
Updates will be posted as soon as they come in. We sincerely apologize for the inconveniences caused.
]]>The maintenance is over and the server is running as expected.
We apologize for the inconveniences this may have caused to you and we sincerely appreciate the patience and understanding.
We are executing routine maintenance on the physical machine(s) hosting where your VPS is located. Total downtime is expected to be around 30 minutes during the following maintenance window, based on your server's location:
Start: Monday, September 23, 2019 01:00 AM EST (GMT -4)
End: Monday, September 23, 2019 03:00 AM EST(GMT -4)
We apologize in advance for any inconvenience and we are here if you need any kind of help. Do not hesitate to contact Support if you have any additional questions or concerns. You may do so by opening a ticket from your Dashboard, LiveChat on our site or by calling us at any time.
]]>The maintenance is over and the server is running as expected.
We apologize for the inconveniences this may have caused to you and we sincerely appreciate the patience and understanding.
Our server health team has detected an issue with the hp273 shared server and emergency maintenance has started right away to apply the fix. During the maintenance, the server will be offline which will affect websites and emails hosted.
Updates will be posted until the maintenance is completed.
]]>This has been resolved and our phone systems should be fully operational.
Thank you for your kind patience and if you continue to experience problems, please reach out to our support team via chat or by opening a ticket from your Dashboard. We appreciate your understanding and sincerely apologize for any inconvenience caused
=========================================================================
Update 12:21 AM EST:
We are aware of the instability that's still affecting our phone support systems, our team is on site and continue to work to restore the full functionality of the system.
In the meantime please reach out to our support team via chat or by opening a ticket from your Dashboard should you require urgent assistance. We appreciate your understanding and sincerely apologize for any inconvenience caused.
=========================================================================
Update 11:21 PM EST:
Our Phone Support System is now back online, our team will remain actively monitoring the system until the issue is considered fully resolved.
If you continue to experience problems, please reach out to our support team via chat or by opening a ticket from your Dashboard. We appreciate your understanding and sincerely apologize for any inconvenience caused.
=========================================================================
Update 10:31 PM EST:
We've received reports of similar issues still affecting our Phone Support Systems, and our team is currently investigating the problem. Access to our Support via telephone will be unavailable during this process. We apologize sincerely for the inconveniences caused.
Further updates will be posted here as we have more information available.
=========================================================================
Update 09:54 PM EST:
This has been resolved and our Phone Support System is back online.
Thank you for the kind patience and once again we apologize sincerely for the inconveniences caused.
=========================================================================
Phone Support Systems are currently unavailable due to an unfortunate technical issues. Our team have identified the problem and is working hard to restore access as soon as possible. We apologize sincerely for the inconveniences caused.
]]>The maintenance is over and the service's Dashboard is working as expected.
Thank you for the kind patience!
=========================================================================
Our team is working on a maintenance for the Protection Power service. During the maintenance the service will run in background as usual and the only impact will be on the Dashboard interface which will not be available.
The estimated completion time is 3 hours thus it will end at 7:00am EST.
We are sorry for any inconvenience caused.
]]>The maintenance is over and the server is running as expected. Thank you for the patience!
=============================================================================
Our server health team has detected an issue with the hp292 shared server and an emergency maintenance has started right away to apply the fix. During the maintenance the server will be offline which will affect websites and emails hosted.
Updates will be posted until the maintenance is completed.
]]>The Webmail, IMAP and POP issues we were experiencing on our Basic/Advanced servers are now resolved. Service has been restored.
Thank you for your patience as we worked to resolve this.
Update (9:15am EST):
The issue has been identified, and a fix is being implemented. We are seeing progress with our current fixes. We will continue to post an update as they occur.
Update (8:00am EST):
Our team is still investigated the issue. We determined that only users from Europe and South Africa are currently affected.
Further updates will be provided as they become available.
5:25am EST:
We are investigating an issue preventing some users on Basic and Advanced email service from logging into Webmail, IMAP and POP. Our operations team has been engaged.
We will provide an update once we have additional information.
]]>15:00 EST: Our team has reverted the automatic installation and the interface shall remain the usual one. If you experience any issue, please contact us on LiveChat, our team will assist you gladly.
Thanks for your patience during this implementation! We apologise for any inconvenience this could have caused to you.
14:00 EST: Our team has temporarily implemented a Check Button that allows you to choose between the two interfaces:
On the old version it says: Preview: Log into the new Preview version of Webmail On the new version it says: Use the new Webmail Interface Preview (it can be set to No)
We are still testing this feature, we will update this thread on definitive resolution.
12:30 EST: The new interface of the Webmail interface for Basic and Advanced email services have been installed automatically, our team is currently working on reverting this change. We apologise for the inconveniences and we will update this incident as we work on it. Thank you very much for your patience and understanding.
]]>2:30 PM EST: This incident has been resolved. We sincerely appreciate your patience and understanding, we will be monitoring the behaviour and update this case if necessary.
Previous updates:
1:30 PM EST: Our operations team has isolated the issue to faulty routing with the upstream network. The number of impacted users should start decreasing.
12:30 PM EST: Our operations teams are continuing to work to resolve the impact of the interruptions which seem to reside outside of our network. Thank you for your patience, and as we receive additional information we will post more details. We appreciate your patience and understanding on this matter.
10:30 AM EST: Operations team is still investigating the issue. They determined it is outside of our network and our services are fully functional for most of our customers. Only the connections from certain ISP(Internet Service Providers) within Europe and Australia are not reaching our data centers.
8:30 AM EST: We are waiting news from the system engineers in regards to this matter. Thank you for your patience.
6:30 AM EST: The issue is related to a connection between Europe/Australia and our data centers in North America. We have escalated the issue, however we don’t have an estimate when it will be resolved. This thread will be updated regularly until the issue is fully resolved.
4:30 AM EST/ We are currently experiencing sporadic issues with access to mail.papamail.net. We are investigating this matter with the help of our system engineers.
]]>The system is now fully operational.
Thank you for your patience and understanding on this matter!
============================================================================
Update:
The issue is now fixed. We are still monitoring it to ensure the system resumed all its functionalities.
Thank you for your patience and understanding on this matter!
============================================================================
We are currently experiencing issues with the system used for phone support. Our team is investigating the issue at this moment.
Meantime we invite our customers to contact us via Live Chat or by submitting a support ticket.
We are sorry for the inconvenience caused!
]]>If you continue to experience problems, please reach out to our support team via chat, phones or by opening a ticket from your Dashboard. We appreciate your understanding and sincerely apologize for any inconvenience
==================================================================================================================================================================
Our Server Health team has identified an issue with the file system on HP269, and a file system check is currently in progress which will cause a temporary downtime for the sites hosted on the server.
We sincerely appreciate your continued patience and understanding. More updates will be posted as they become available
If you have any questions or concerns, please don't hesitate to reach out to us via Live Chat or by opening a support ticket from your Hostpapa Dashboard.
]]>14:50 EST - There is a server-wide issue with the webmail interface in r106, we are currently looking into it. We appreciate your patience and understanding as we work on this matter.
]]>UPDATE 2 (10:16 PM EST): Our system administrators are still actively working in restoring access to the server
UPDATE 1 (8:21 PM EST): Our system administrators have identified a hardware issue with the server, causing it to fail to boot. We are currently working to get this resolved as quickly as possible.
HP233 is experiencing an outage due to an issue that's currently under active investigation by our Server Health Team.
]]>==============================================================
We are experiencing some performance issues on the node xen119 which is hosting VPS servers. This is being looked into by our System Administrators. More updates to follow.
Thank you for your understanding and patience while dealing with this matter.
]]>====================================================
Our Server Health team has identified an issue with DNS resolution on r111 that's causing domain names to not resolve properly. An investigation into the root cause is currently underway.
We sincerely appreciate your continued patience and understanding. More updates will be posted as they become available
]]>If you continue to experience problems, please reach out to our support team via chat, phones or by opening a ticket from your Dashboard. We appreciate your understanding and sincerely apologize for any inconvenience
==================================================================================================================================================================
Our Server Health team has identified an issue with the file system on hp136, and a file system check is currently in progress which will cause a temporary downtime for the sites hosted on the server.
We sincerely appreciate your continued patience and understanding. More updates will be posted as they become available
If you have any questions or concerns, please don't hesitate to reach out to us via Live Chat or by opening a support ticket from your Hostpapa Dashboard.
]]>10:25 PM EST: HP281 should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We appreciate your understanding and sincerely apologize for any inconvenience.
The filesystem on hp281 went bad after the hardware maintenance that occurred yesterday. Due to these problems we have started an emergency filesystem restore using May 01, 2019 backup.
During this restore all accounts hosted on the server will be offline. This affects all services on the machine, including emails, databases and websites.
We will post updates here regularly and let you know once this is resolved. We really appreciate your patience and understanding during this operation.
In the mean time, if you have any questions or concerns please don't hesitate to contact us via LiveChat, Tickets or Phones.
Previous updates:
8:15 PM EST: Server has been rebooted. Emails, databases and websites must be up at this point. We will monitor the server closely for the next hours. We will post more updates here.
8:00 PM EST: Restoration has been completed after 7h 53m 53s. Rebooting server.
7:00 PM EST: The restore is still in progress and the current estimate is ~1 hour. Further updates will be posted here.
6:00 PM EST: The restore is still in progress and the current estimate is ~2 hours. Further updates will be posted here.
5:00 PM EST: The restore is still in progress and the current estimate is ~3 hours. Further updates will be posted here.
4:00 PM EST: The restore is still in progress and the current estimate is ~4 hours. Further updates will be posted here.
3:00 PM EST: The restore is still in progress and the current estimate is ~5 hours. Further updates will be posted here.
2:00 PM EST: The restore is still in progress and the current estimate is ~6 hours. Further updates will be posted here.
1:00 PM EST: The restore is currently in progress and the estimate is ~7 hours. This time might change depending on multiple factors. Further updates will be posted here.
]]>Expected Impact: There will be a downtime for around 15 minutes. We will endeavour to keep this to a minimum for the duration of the change.
Update: The emergency reboot has been completed. Everything should be back to normal. Thanks for your patience and understanding.
If you have any questions or concerns, please reach out to us via Live Chat or opening up a ticket on your account.
]]>Update: resource consuming processes have been stopped, customers should not experience any issue about this at this point.
Thanks for your patience and understanding.
]]>Update: Maintenance on hp252 has been completed and performance of accounts hosted here should be back to normal, while maintenance on hp213 is still ongoing.
Update: Our Server Health team has completed the maintenance impacting performance in our hp213 and hp252 servers. Both servers should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We appreciate your understanding and sincerely apologize for any inconvenience.
]]>Update: pro105 is running fine now and everything is back to normal. We appreciate your patience and apologize for any inconvenience caused.
]]>Update: hp247 is running fine now and everything is back to normal. We appreciate your patience and apologize for any inconvenience caused.
]]>Several customers are currently affected by a bug that affects communication between Cloudflare and our servers. The issue is being investigated by our Systems team along with CloudFlare and CloudLinux. We will be deploying a fix in the coming hours. In the mean time, a workaround would be to temporarily pause Cloudflare routing for your domain name and load the site directly from the server. We will update here once we have deployed a fix and everything's back to normal.
]]>The SSL certificate related to mail.papamail.net is currently expired and we are working on resolving the situation. There is an option to bypass it in your browser until this is fixed. In the mean time, your patience and understanding is highly appreciated.
]]>We are experiencing issues with our Website Builder. This is already being investigated by our developers. We appreciate your patience and understanding while dealing with these problems.
HostPapa Team
]]>We are experiencing some network issues on multiple servers. This is being looked into by our System Administrators. More updates to follow.
Thank you for your understanding and patience while dealing with this matter.
]]>.CA registry will be offline for the next 10 hours as we are conducting some needed maintenance. Any attempts to complete registrations, transfers, renewals, or changes to contact information during this time will fail, however all domains will continue to resolve. We are here for you in case you have any questions or concerns!
]]>We are experiencing load issues on the following servers: hp184, x102, hp182, hp206, hp192, hp208, pro108, hp201, hp203, hp255, r117. This is being investigated in order to be corrected. More updates to follow.
Thank you for your understanding.
]]>HostPapa Team
]]>We have rebooted hp122 during a routine emergency maintenance window in order to replace some of the cables, during that process we noticed one of the raid controllers failing, as such we are rebuilding the drive. This will result in extended performance problems until the process is fully complete. We sincerely appreciate your continued patience and understanding. More updates will be posted as they become available.
]]>Updated: We are working to reboot the server right now. Further updates will be posted as they become available.
We are experiencing load issues on the following server: r115. This is being investigated in order to be corrected. More updates to follow.
Thank you for your understanding.
]]>Updated: hp194 is back online and is now experience normal performance levels. We are continuing to work on hp187 and more updates will follow soon.
Updated: hp193 is back online from a reboot and is now experiencing normal performance levels. We are continuing to work on the remaining servers. More updates to follow.
We are experiencing load issues on the following servers: hp193, hp194, hp187 and r115. This is being investigated in order to be corrected. More updates to follow.
Thank you for your understanding.
]]>Latest Update: The server is now operational again, we are closely monitoring the situation to ensure no further problems arise before we close this post.
Update: The issue is related to a network attack and we are working on filtering it with the help of our Network Engineers. More updates will follow.
We are experiencing some network issues on hp232. This is being looked into by our System Administrators. More updates to follow.
Thank you for your understanding.
]]>We are currently experiencing connection problems to webmail for Basic and Advanced email servers. You may be presented with an error while logging into the webmail interface related to the MySQL service. We are working on fixing it as we speak!
]]>