Past Incidents

FIXED: July/25/2022 4:15 AM EST

This incident with LiveChat has been resolved.

If you encounter any issues on your end, don't hesitate to reach us by phone or email to let us know.

Thanks for your patience and understanding.

INVESTIGATING: July/25/2022 3:00 AM EST

Our LiveChat system is currently experiencing some issues and you may not be able to use it at this time. We're investigating this currently and further updates will be provided here.

You can still reach us by phone or support ticket/email. Thank you for your patience and cooperation.

FIXED: Jul/22/2021 04:35 AM EST

Our engineering team has fixed the issue. If you are still experiencing issues with your emails, please contact our Support team through Live Chat, Phone, or Email [email protected]

Thank you for your patience in this matter.

INVESTIGATING: Jul/22/2021 03:25 AM EST

We are currently experiencing login issues with HostPapa Basic/Advanced email accounts.

We are investigating this at this time, and will provide updates as they are available.

Thank you for your patience.

EMERGENCY MAINTENANCE: July/21/2022 11:12 PM EST

HP255 will be having emergency maintenance performed on it and as such services located on this server may be affected and become inaccessible. We sincerely apologize for the inconvenience caused.

Further updates will be posted once available. Thank you for your patience.