Some systems are experiencing issues

Past Incidents

31st July 2021

No incidents reported

30th July 2021

VPS Hosting Email bounceback from Spamrl.com

COMPLETE: July/30/2021 07:00 PM EST

The issue has been resolved and the emails are operating normally again at this time.

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at https://hostpapa.com/about-hostpapa/contact.


UPDATE: July/30/2021 05:20 AM EST

Our team continues to investigate the issue, however, a workaround is to have your IP address whitelisted here: https://spamrl.com/delist/

If you need assistance with this, please contact our support team.

We appreciate your continued patience while the issue is being resolved.


INVESTIGATING: July/30/2021 12:30 AM EST

A small number of clients are experiencing issues where emails are receiving a bounce back error from spamrl.com.

Our Server engineers are investigating this and further updates will be posted here.

We appreciate your patience while the issue is being investigated.

29th July 2021

Web Hosting Emails not being delivered - cPanel email accounts

FIXED:

The issue has been resolved and email delivery should already be working fine.

We apologize for the inconvenience that you have experienced.


UPDATE: August 04, 2021 01:30 AM EST

Our Server Admins are working non-stop to resolve the cause of the issue. We will provide more updates as they are made available.

We sincerely apologize for the inconvenience caused.


UPDATE: August, 02, 2021 1:00 PM EST

Our Server Admins are still working to fix the cause of the emails not being delivered. We will provide more updates as they are made available.

We sincerely apologize for the inconvenience caused.


UPDATE: July 30, 2021 1:00 AM EST

Our Server Admins are working to fix the cause of the emails not being delivered as soon as possible. We will provide more updates as they are made available.

We sincerely apologize for the inconvenience caused.


INVESTIGATING: July/29/2021 08:30 AM EST

A small amount of clients are experiencing issues where emails are not being delivered from cPanel email accounts.

Our server side engineers are investigating this and further updates will be posted here.

We appreciate your patience while the issue is being investigated.