Past Incidents

EMERGENCY MAINTENANCE: SEPT/29/2025 - 7:21 PM EST

Server res-cp1-mx is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

EMERGENCY MAINTENANCE: SEP/28/2025 - 02:00 AM EST

Server sh-cp5-au.yyz2 is undergoing maintenance, so its services may be affected and become inaccessible.

Further updates will be posted here. Thank you

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COMPLETED: SEP/28/2025 - 05:00 AM EST

The server maintenance has been completed, but we are still monitoring it to ensure its stability. For further assistance related to this, kindly reach out to us via our live chat or phone support.

We apologize for any inconvenience caused.

COMPLETED: SEP/26/2025 - 2:30 PM EST

The server maintenance has been completed, but we are still monitoring it to ensure its stability. For further assistance related to this, kindly reach us via our Livechat or phone support.

We apologize for any inconvenience caused.

EMERGENCY INFRASTRUCTURE MAINTENANCE: SEP/26/2025 - 1:20 PM EST

We are currently performing an emergency maintenance on our server fleet to boost performance and reliability. During this time, some services may be slower than usual or temporarily unavailable. We sincerely apologize for any inconvenience this may cause and appreciate your patience while we work to restore everything to normal as soon as possible.