Past Incidents

COMPLETED: JULY/27/2025 - RESOLVED

Misdirected Request issue for multiple domains on the different servers that used Protection Power CDN and CloudFlare CDN.

temporary fix by disabling CDN:

• For domains that pointed to PP CDN - point an A record to the server IP
• For domains that printed to CF CDN - disable Proxy, and sites started to work

Our Senior Tech and System Admin team is working on this error.

COMPLETED: JULY/24/2025 - 06:36 AM EST

The server sh-cp2.yyz2 maintenance has been completed, but we are still monitoring it to ensure its stability. For further assistance related to this, kindly reach us via our Livechat or phone support.

We apologize for any inconvenience caused.

EMERGENCY MAINTENANCE: JULY/24/2025 - 06:30 AM EST

Server sh-cp2.yyz2 is undergoing maintenance, so its services may be affected and become inaccessible.

Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.

COMPLETED: JULY/23/2025 - 10:20 AM EST

The server sh-cp2.mia1 maintenance has been completed, but we are still monitoring it to ensure its stability. For further assistance related to this, kindly reach us via our Livechat or phone support.

We apologize for any inconvenience caused.

EMERGENCY MAINTENANCE: JULY/23/2025 - 10:05 AM EST

Server sh-cp2.mia1 is undergoing maintenance, so its services may be affected and become inaccessible.

Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.