Past Incidents

May/22/2025 - 04:25 AM EST

The server WS05 maintenance has been completed, we are still monitoring it to ensure the stability of the server. Further assistance related to this, kindly reach us via our Livechat or phone support.

We appreciate your patience and cooperation.

EMERGENCY MAINTENANCE: 04:10 AM - 22/May/2025

Server WS05 is undergoing maintenance, so its services may be affected and become inaccessible. It's expected to be resolved anytime soon.

Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.

We sincerely apologize for any inconvenience caused.

May/21/2025 - 03:35 AM EST

The server sh-cp8.yyz2 maintenance has been completed, we are still monitoring it to ensure the stability of the server. Further assistance related to this, kindly reach us via our Livechat or phone support.

We appreciate your patience and cooperation.

EMERGENCY MAINTENANCE: 21/May/2025

Server sh-cp8.yyz2 is undergoing maintenance, so its services may be affected and become inaccessible. It's expected to be resolved anytime soon.

Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.

We sincerely apologize for any inconvenience caused.

Investigating: MAY/19/2025 8:00 PM

We are currently experiencing intermittent network connectivity issues on server: res-cp3-au.yyz2. We are working to identify the root cause and will provide updates as soon as more information is available.

We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve the issue.