All systems are operational

Past Incidents

4th March 2023

Web Hosting S147 - Emergency Maintenance

EMERGENCY MAINTENANCE: Mar/03/2023 7:25 PM EST

S147 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

COMPLETED: Mar/03/2023 - 7:35 PM EST

The emergency maintenance has been completed and S147 is operating normally again.

Should you continue to have any issues, please don't hesitate to contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

3rd March 2023

No incidents reported

2nd March 2023

Web Hosting R125 - Not resolving

IDENTIFIED: March/3/2023 - 4:50 PM EST

R125 is experiencing an issue that may affect some customers on that server.

This has been identified by our server health team, and they are working to resolve the issue as soon as possible.

Thank you for your patience and cooperation in regard to troubleshooting this issue. We will post further updates on this page until the issue is resolved.

Our Serve Admins have fixed the issue for R125 and services should be loading normally at this time.

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
Web Hosting [VPS servers] Multiple nodes are experiencing issues

EMERGENCY MAINTENANCE: July/08/2023 - 2:00 PM EDT

The following nodes hosting some of our VPS servers are experiencing issues at this time.

kvm250 to kvm261, c100 to c103, and ws02

Website and email content may be slow or unresponsive at this time. We're investigating the issue thoroughly at the moment.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

COMPLETED: March/3/2023 - 6:00 PM EST

Server WS02 is up and running at the moment. If you encounter any issues, do not hesitate to contact us right away.

Sorry again for the inconvenience and thanks for your understanding.
Reseller Hosting R140 - Emergency Maintenance

EMERGENCY MAINTENANCE: Mar/02/2023 10:00 AM EST

R140 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

COMPLETED: Mar/02/2023 - 10:30 AM EST

The emergency maintenance has been completed, and R140 is operating normally again.

Should you continue to have any issues, please don't hesitate to contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
Web Hosting Outbound SMTP Mail System - Emergency Maintenance

COMPLETED:Mar/02/2023 9:30 AM EST

The maintenance has been completed by our technicians and all the features and files are functional again.

If you are still encountering any issues on your side, please, do not hesitate to contact us immediately for further investigation.

Sorry for all the inconvenience this might have caused you and thank you for your patience.

EMERGENCY MAINTENANCE: Mar/02/2023 8:00 AM EST

Our Engineering team will be performing emergency maintenance on our Outbound Mail system. During this period, SMTP connection on outgoing and sending out emails might be affected.

We sincerely apologize for the inconvenience this might have caused.

We will post further updates once available.

Web Hosting Outbound SMTP Mail System - Emergency Maintenance

COMPLETED:Mar/02/2023 6:00 AM EST

The maintenance has been completed by our technicians and all the features and files are functional again.

If you are still encountering any issues on your side, please, do not hesitate to contact us immediately for further investigation.

Sorry for all the inconvenience this might have caused you and thank you for your patience.

EMERGENCY MAINTENANCE: Mar/02/2023 4:30 AM EST

Our Engineering team will be performing emergency maintenance on our Outbound Mail system. During this period, SMTP connection on outgoing and sending out emails might be affected.

We sincerely apologize for the inconvenience this might have caused.

We will post further updates once available.

Web Hosting S132 - Emergency Maintenance

COMPLETED: Mar/02/2023 4:30 AM EST

The emergency maintenance has been completed and S132 is operating normally again.

Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

EMERGENCY MAINTENANCE: Mar/02/2023 4:00 AM EST

S132 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

Web Hosting S131 - Emergency Maintenance

COMPLETED: Mar/02/2023 2:35 AM EST

The emergency maintenance has been completed and S131 is operating normally again.

Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

EMERGENCY MAINTENANCE: Mar/02/2023 2:00 AM EST

S131 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

1st March 2023

VPS Hosting KVM109 node is experiencing issues

EMERGENCY MAINTENANCE: Mar/01/2023 9:20 AM EST

The VPS node KVM109 is experiencing issues at this time. Website and email content may be slow or unresponsive at this time. We're investigating the issue thoroughly at the moment.

We're sorry for any inconvenience this may have caused.

COMPLETED: Mar/01/2023 11:25 AM EST

The issue identified for the KVM109 server has been fixed and VPS is operating normally again.

Should you continue to have any issues, please don't hesitate to contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
Advanced Email Papamail - Emergency Maintenance

FIXED: Mar/01/2023 09:35 AM EST

The engineering team has successfully completed the maintenance. Currently, we are no longer experiencing any delays or failures.

We appreciate your patience and understanding and we apologize for any inconvenience this might have caused you.

EMERGENCY MAINTENANCE: Mar/01/2023 08:50 AM EST

Our Engineering team will be performing emergency maintenance on our Papamail servers. During this time, access to webmail and incoming and outgoing emails might be affected.

We sincerely apologize for the inconvenience this might have caused.

We will post further updates once available.

Web Hosting S130 - Emergency Maintenance

COMPLETED: Mar/01/2023 7:50 AM EST

The emergency maintenance has been completed and S130 is operating normally again.

Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

EMERGENCY MAINTENANCE: Mar/01/2023 7:00 AM EST

S130 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

Web Hosting S129 - Emergency Maintenance

COMPLETED: Mar/01/2023 4:25 AM EST

The emergency maintenance has been completed and S129 is operating normally again.

Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

EMERGENCY MAINTENANCE: Mar/01/2023 4:00 AM EST

S129 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

Web Hosting S128 - Emergency Maintenance

EMERGENCY MAINTENANCE: Mar/01/2023 2:00 AM EST

S128 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

The emergency maintenance has been completed and S128 is operating normally again.

Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
Web Hosting R134 - Emergency Maintenance

EMERGENCY MAINTENANCE: Mar/01/2023 12:30 AM EST

R134 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

COMPLETED: Mar/01/2023 12:48 AM EST

The emergency maintenance has been completed and R134 is operating normally again.

Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.