INVESTIGATING: Jan/13/2023 10:30 AM EST
We are currently having emergency maintenance on the ticketing and dashboard systems, downtime is expected during this time.
More updates will be posted as they are available. We sincerely apologize for the inconvenience that this has caused.
Thank you for your understanding.
Jan/12/2023 11:00 PM EST
Our System Admins are performing emergency maintenance to our email filter software. During this maintenance window, mail delivery might be impacted such as incoming and outgoing emails.
We sincerely apologize for the inconvenience that this might cause.
We will provide further updates once made available.
Jan/11/2023 9:05 PM EST
HP268 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
Jan/11/2023 7:15 PM EST
HP253 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
MAINTENANCE: Jan/11/2023 1:00 PM EST
HP347 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
UPDATE: JAN/24/2023 9:00 AM
We are still investigating the current issues with our carrier to restore service. In the meantime, we ask North American customers to please use +1-905-315-3455 to contact us.
We're sorry for the inconvenience.
You can also contact us via our ticket system, by email and via LiveChat support at our website (https://www.hostpapa.com).
INVESTIGATING JAN/11/2023 11:00 AM
We are aware that our North American toll-free number 1-888-959-7272 is currently not working correctly. We are checking with our carrier to restore service. In the meantime, we ask North American customers to please use +1-905-315-3455 to contact us.
We're sorry for the inconvenience.
You can also contact us via our ticket system, by email and via LiveChat support at our website (https://www.hostpapa.com).
Jan/11/2023 1:00 AM EST
HP260 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
Jan/10/2023 11:02 PM
HP239 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
Jan/10/2023 9:30 PM EST
HP218 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.
Jan/10/2023 2:54 PM EST
Papamail webmail (Basic Email and Advanced Email) is currently having emergency maintenance performed on it by our Engineering team. Logging in to webmail may not be available during this time.
During the maintenance window, users may experience intermittent delays in sending or receiving mail via IMAP, POP, and Webmail.
We apologize for the inconvenience that this might cause.
We will post further updates as soon as they are made available.
COMPLETED: Jan/10/2022 7:50 AM EST
The emergency maintenance has been completed,HP250 is operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Jan/10/2022 7:10 AM EST
HP250 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We do apologize for any inconvenience caused.
Further updates will be posted once available. Thank you again for your patience.