Past Incidents

FIXED Sep/20/2021 12:30 PM EST

The issue has been resolved. Thank you for the patience.

INVESTIGATING Sep/20/2021 11:00 AM EST

We have identified an issue with our voice support phone lines. You may not be able to contact us via phone.

This is being investigated, and we will update this status page periodically until resolved.

We're sorry for the inconvenience. You can still contact support via the Toll Free system, our ticket system, by email, and via LiveChat support at our website (https://www.hostpapa.com).

FIXED Sep/17/2021 02:30 PM EST

Our engineering team has fixed the issue. If you are still experiencing issues with your emails, please contact our Support team through Live Chat, Phone, or Email [email protected]

Thank you for your patience in this matter.

INVESTIGATING: Sep/17/2021 11:40 AM EST

We are currently experiencing login issues with HostPapa Basic/Advanced email accounts.

We are investigating this at this time, and will provide updates as they are available.

Thank you for your patience.