Past Incidents

RESOLVED:

Our System Administrators have fixed the issue.

If you are still experiencing issues with your account access, website, emails, etc., please contact our Support team through Live Chat, Phone, or Email [email protected]

Thank you for your patience in this matter.

We are experiencing issues with the WordPress admin login that is related to our Protection Power Service. A workaround has been provided and our Server Admins are already aware of the issue and working on it as soon as possible.

We apologize for the inconvenience caused. We will provide updates as they made available.

RESOLVED: April 24, 2021 12:20 AM EST

Our Server Admins have fixed the issue and VPS accounts should now be accessible. If you are still experiencing issues with your account access, website, emails, etc., please contact our Support team through Live Chat, Phone, or Email [email protected]

Thank you for your patience in this matter.

UPDATE:

Our Server Admins identified the cause of the issue and working to fix it as soon as possible.

We sincerely apologize for any inconvenience caused. We will post updates as they made available.

Our server health team is currently investigating connectivity issues related to websites hosted in VPS servers. Clients may notice latency in requests or site not loading errors. We will provide further updates via this status page as they are made available.

Thank you for your patience and understanding while it's being resolved. We sincerely apologize for the inconvenience caused.