Some systems are experiencing issues

Past Incidents

6th April 2021

HostPapa Dashboard My cpanel access

COMPLETE: 4:30 PM EST

cPanel is accessible again from the dashboard. The issue is marked as resolved.

If you continue to experience issues, please contact our support team directly via LiveChat, Voice or Support Ticket.


Some customers are currently experiencing issues with accessing the "My cPanel" tab from the Dashboard. Our Server Admins are already aware and working for a fix.

Direct access to cPanel is working. You can contact our support lines for more information.

Sorry for the inconvenience that this has caused you We will provide updates as they made available.

5th April 2021

LiveChat Support System LiveChat System is Down

COMPLETE: 05/04/2021 05:35 AM EST

The issue has been resolved and LC support is available again.

Thank you for your patience and cooperation.


START: 05/04/2021 05:30 AM EST

Our LiveChat system is currently experiencing some issues and you may not be able to use it at this time. We're investigating this currently and further updates will be provided here.

4th April 2021

No incidents reported