Past Incidents

COMPLETE: 19/01/2021, 02:00 AM EST

The server is back online and operating normally at this time.

Should you continue to experience any issues, please contact our support team via LiveChat, Phone or Support Ticket/Email.

Server C100 is experiencing issues at this time and is unreachable. As a result, services hosted on this server will not be accessible.

Our server health team is aware and working on the issue to have it resolved as quickly as possible.

Updates on the issue will be posted here. Sorry for the inconvenience that this has caused you. Thank you for your patience and cooperation.

RESOLVED:

The MySQL issue was fixed. The servers is up and running.

If you continue to experience any issues, please contact our support team.

Thank you for your patience.

UPDATE:

Our Server Admins are still working to fix the issue with MySQL in the HP295 server. We sincerely apologize for the inconvenience caused.

We will provide updates as they made available. Thank you for your patience.

Our Server Health team identified MySQL issues with server HP295. They are working to resolve the issue as soon as possible.

This may affect the ability for clients to access services/accounts on that server.

Thank you for your patience. We will post more information as soon as they are available.