Microsoft 365 – Service Degradation Thursday 22nd January 2026 17:21:00


Microsoft is currently investigating an issue impacting Microsoft 365 (Business and Enterprise).

Some users may experience degraded functionality or be unable to access multiple Microsoft 365 services.

Microsoft engineers are actively working on a resolution. We apologize for any inconvenience caused.

Further updates will be shared as they become available.

RESOLVED: JAN/23/2026 - 02:10 AM EST

We are pleased to confirm that the Microsoft 365 accessibility issues have been fully resolved. All email services are now operational.

Thank you for your patience and understanding while the Microsoft engineers worked to resolve this incident.

If you continue to experience any issues, please reach out to our support team immediately via LiveChat, Phone, or by submitting a Support Ticket/Email.

Microsoft has determined that a portion of their infrastructure in North America is not processing traffic as expected.

They are taking mitigation steps to resolve the issue and are rebalancing traffic to alternate systems to reduce impact on affected users.

We apologize for the inconvenience and will provide updates as they become available.