Past Incidents

7th July 2026

Phone Support System Phone Support System Maintenance

EMERGENCY MAINTENANCE: July/07/2026, 11:30 AM EST

The Phone System is having emergency maintenance performed on it, and as such, you may not be able to contact us via phone. You can still contact us via Chat or Ticket Systems.

We sincerely apologize for any inconvenience caused.

We will post updates once available.

Thank you for your patience.

Emergency Phone System Maintenance – July 07, 2026 - 11:50AM

The emergency maintenance affecting our phone system has been completed, and phone services have been fully restored.

Customers can now contact us via phone as usual. Chat and ticket support remain available as well.

We apologize for any inconvenience this interruption may have caused and appreciate your patience and understanding while we worked to resolve the issue.

Thank you for your continued support.

6th July 2026

EMERGENCY MAINTENANCE - sh-cp31.yyz2

EMERGENCY MAINTENANCE: July/06/2026 - 11:20 AM EST

Server sh-cp31.yyz2 is undergoing maintenance, so its services may be affected and become inaccessible.

Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.

COMPLETED : July/06/2026 - 12:00 PM EST

The emergency maintenance is complete and the server sh-cp31.yyz2 back online. We are still monitoring to ensure stability.

Should you continue having issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.

5th July 2026

No incidents reported