Past Incidents

COMPLETED: SEP/25/2025 - 09:00 AM EST

The server sh-cp2-au.yyz2 maintenance has been completed, but we are still monitoring it to ensure its stability. For further assistance related to this, kindly reach us via our Livechat or phone support.

We apologize for any inconvenience caused.

Server sh-cp2-au.yyz2 is undergoing maintenance, so its services may be affected and become inaccessible.

Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.

Server sh-cp2.mia1 is undergoing maintenance, so its services may be affected and become inaccessible.

Further updates will be posted here. Any inquiries related to this, kindly reach out to us via LiveChat or Phone.

COMPLETED: SEP/23/2025 - 5:15 PM EST

The server sh-cp2.yyz2 maintenance has been completed, but we are still monitoring it to ensure its stability. For further assistance related to this, kindly reach us via our Livechat or phone support.

We apologize for any inconvenience caused.

EMERGENCY MAINTENANCE: SEP/23/2025 - 12:25 PM EST

Server sh-cp2.yyz2 is undergoing maintenance, so its services may be affected and become inaccessible.

Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.

COMPLETED: SEP/25/2025 - 09:00 AM EST

The server sh-cp10.yyz2 maintenance has been completed, but we are still monitoring it to ensure its stability. For further assistance related to this, kindly reach us via our Livechat or phone support.

We apologize for any inconvenience caused.

EMERGENCY MAINTENANCE: SEP/23/2025 - 12:05 PM EST

Server sh-cp10.yyz2 is undergoing maintenance, so its services may be affected and become inaccessible.

Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.

COMPLETED: SEP/23/2025 - 11:00 AM EST

The server sh-cp2-uk.yyz2 maintenance has been completed, but we are still monitoring it to ensure its stability. For further assistance related to this, kindly reach us via our Livechat or phone support.

We apologize for any inconvenience caused.

EMERGENCY MAINTENANCE: SEP/23/2025 - 07:00 AM EST

Server sh-cp2-uk.yyz2 is undergoing maintenance, so its services may be affected and become inaccessible.

Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.

COMPLETED: SEP/22/2025 - 10:05 AM EST

The server sh-cp2.yyz2 maintenance has been completed, but we are still monitoring it to ensure its stability. For further assistance related to this, kindly reach us via our Livechat or phone support.

We apologize for any inconvenience caused.

STARTED: SEP/23/2025 - 06:30 AM EST

Server sh-cp2.yyz2 is undergoing maintenance, so its services may be affected and become inaccessible.

Further updates will be posted here. Any inquiries related to this, kindly reach out to us via LiveChat or Phone.

COMPLETED: SEP/22/2025 - 5:25 PM EST

The server sh-cp1-au.yyz2 maintenance has been completed, but we are still monitoring it to ensure its stability. For further assistance related to this, kindly reach us via our Livechat or phone support.

We apologize for any inconvenience caused.

EMERGENCY MAINTENANCE: SEP/22/2025 - 4:25 PM EST

Server sh-cp1-au.yyz2 is undergoing maintenance, so its services may be affected and become inaccessible.

Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.

EMERGENCY MAINTENANCE: SEP/22/2025 - 4:00 PM EST

sh-cp1-eu.yyz is undergoing maintenance, so its services may be affected and become inaccessible. We appreciate your patience regarding this matter. Thank you

COMPLETED: SEP/22/2025 - 3:20 PM EST

The server maintenance has been completed, but we are still monitoring it to ensure its stability. For further assistance related to this, kindly reach us via our Livechat or phone support.

We apologize for any inconvenience caused.

EMERGENCY MAINTENANCE: SEP/22/2025 - 3:10 PM EST

Servers sh-cp20.yyz2, sh-cp22.yyz2, sh-cp28.yyz2 and sh-cp29.yyz2 are undergoing maintenance, so its services may be affected and become inaccessible.

Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.

COMPLETED: SEP/22/2025 - 4:00 PM EST

The server tor02.wp maintenance has been completed, but we are still monitoring it to ensure its stability. For further assistance related to this, kindly reach us via our Livechat or phone support.

We apologize for any inconvenience caused.

EMERGENCY MAINTENANCE: SEP/22/2025 - 2:30 PM EST

Server tor02.wp is undergoing maintenance, so its services may be affected and become inaccessible.

Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.

COMPLETED: SEP/22/2025 - 4:00 PM EST

The server tor02.wp maintenance has been completed, but we are still monitoring it to ensure its stability. For further assistance related to this, kindly reach us via our Livechat or phone support.

We apologize for any inconvenience caused.

INVESTIGATING: SEP/22/2025 - 14:00 AM EST

We are currently experiencing an issue with MySQL on tor02 MWP.

Our team is actively investigating to identify the root cause and will provide updates as soon as more information is available.

We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve the issue.

COMPLETED: SEP/23/2025 - 02:40 AM EST

The server sh-cp2-mx.yyz2 maintenance has been completed, but we are still monitoring it to ensure its stability. For further assistance related to this, kindly reach us via our Livechat or phone support.

We apologize for any inconvenience caused.

EMERGENCY MAINTENANCE: SEP/22/2025 - 13:00 AM EST

sh-cp2-mx.yyz2 is undergoing maintenance, so its services may be affected and become inaccessible.

We appreciate your patience regarding this matter. Thank you

EMERGENCY MAINTENANCE: SEP/22/2025 - 11:00 AM EST

Server sh-cp10.yyz2 is undergoing maintenance, so its services may be affected and become inaccessible.

Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.

COMPLETED: SEP/22/2025 - 06:00 AM EST

The server sh-cp2-eu.yyz2 maintenance has been completed, but we are still monitoring it to ensure its stability. For further assistance related to this, kindly reach us via our Livechat or phone support.

We apologize for any inconvenience caused.

EMERGENCY MAINTENANCE: SEP/22/2025 - 05:30 AM EST

Server sh-cp2-eu.yyz2 is undergoing maintenance, so its services may be affected and become inaccessible.

Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.

INFRASTRUCTURE MAINTENANCE: SEP/22/2025 - 04:30 AM EST

We are currently performing an important infrastructure maintenance on multiple servers.

Our team is actively working on it and will provide updates as soon as more information is available.

We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve the issue.

COMPLETED: SEP/22/2025 - 05:25 AM EST

The server sh-cp2-uk.yyz2 maintenance has been completed, but we are still monitoring it to ensure its stability. For further assistance related to this, kindly reach us via our Livechat or phone support.

We apologize for any inconvenience caused.

EMERGENCY MAINTENANCE: SEP/22/2025 - 04:20 AM EST

Server sh-cp2-uk.yyz2 is undergoing maintenance, so its services may be affected and become inaccessible.

Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.

COMPLETED: SEP/22/2025 - 03:25 AM EST

The server sh-cp5.yyz2 maintenance has been completed, but we are still monitoring it to ensure its stability. For further assistance related to this, kindly reach us via our Livechat or phone support.

We apologize for any inconvenience caused.

EMERGENCY MAINTENANCE: SEP/22/2025 - 03:10 AM EST

Server sh-cp5.yyz2 is undergoing maintenance, so its services may be affected and become inaccessible.

Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.

COMPLETED: SEP/22/2025 - 05:10 AM EST

The server sh-cp10.yyz2 maintenance has been completed, but we are still monitoring it to ensure its stability. For further assistance related to this, kindly reach us via our Livechat or phone support.

We apologize for any inconvenience caused.

EMERGENCY MAINTENANCE: SEP/22/2025 - 02:00 AM EST

Server sh-cp10.yyz2 is undergoing maintenance, so its services may be affected and become inaccessible.

Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.