Past Incidents

16:00 EST - Thanks for your patience, the issue with the missing files on cPanel has been resolved by our Server Health team. We apologize for any inconvenience that you could have faced during this incident.

14:50 EST - There is a server-wide issue with the webmail interface in r106, we are currently looking into it. We appreciate your patience and understanding as we work on this matter.

UPDATE 3: The issue with HP233 has been resolved now, and the server is up and running again. We sincerely apologize for any inconveniences caused. If you're still encountering issues or have any more concerns or questions, please don't hesitate to reach out to us via Live Chat or by opening a support ticket from your Hostpapa Dashboard

UPDATE 2 (10:16 PM EST): Our system administrators are still actively working in restoring access to the server

UPDATE 1 (8:21 PM EST): Our system administrators have identified a hardware issue with the server, causing it to fail to boot. We are currently working to get this resolved as quickly as possible.

HP233 is experiencing an outage due to an issue that's currently under active investigation by our Server Health Team.