All systems are operational

Past Incidents

15th September 2025

Domain Registration Domain Registrar Maintenance

FIXED: September/15/2025 - 10:55 AM EST The issue has been fixed.

EMERGENCY MAINTENANCE: SEP/15/2025 - 10:30 AM EST

We are currently unable to process domains orders due to a database issue fetching the price. The following are currently impacted:

  • registrations
  • renewals
  • transfers

This will have no effect on registered domains, or any management of them. We will post updates as we work on this issue.

14th September 2025

No incidents reported

13th September 2025

No incidents reported

12th September 2025

Dashboard and Ticketing System Accessibility Issue

FIXED: All systems are fully operating. Thank you for your understanding!

INVESTIGATING: September/12/2025 - 10:25 AM EST

We are currently experiencing an issue with our Ticketing System and the Hostpapa Dashboard.

Our team is actively investigating to identify the root cause and will provide updates as soon as more information is available.

We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve the issue.