7th January 2021

Web Hosting Website accessibility issues for clients located in Australia

COMPLETE: 10:20 AM EST

The issue has been resolved at this time. Should you continue to experience any issues, please reach out to our support team.


UPDATE: 08/01/2021 8:00 AM EST

If you're experiencing the issues listed, please contact our support via LiveChat or Phone support, available from our website, and we will apply a work around fix to get your site back online. This work around can be reverted after the primary issue is resolved.

Thank you for your patience and cooperation.


We have received reports wherein clients located from Australia are unable to access their websites. Our Server Admins are already investigating the issue which appears to be related to our Protection Power service.

A workaround for this issue has been implemented while the root cause continues to be investigated. If you're still experiencing issues related to the Protection Power service, please contact our support team for further instructions.

Thank you for your patience and cooperation.

We will provide updates as they made available. We sincerely apologize for the inconvenience that this has caused you.