RESOLVED 11:03 PM EST
A fix has been applied to return the server load to normal. Our Server Health team continues to monitor the server in case the issue re-occurs.
Should you continue to experience issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
HP311 is experiencing high load issues that may affect the ability of clients to access services/accounts on that server.
This has been identified by our server health team, and they are working to resolve the issue as soon as possible.
Thank you for your patience and cooperation in regard to troubleshooting this issue. We will post further updates on this page until the issue is resolved.