FIXED 09:00 AM EST
The basic/advanced email issue was fixed.
If you continue to experience any issues, please contact our support team.
Thank you for your patience.
A small subset of users may not be able to connect to Basic and/or Advanced webmail at this time.
Our internal team has identified the core issue and is currently working on a resolution.
Further updates will be posted here. Thank you for your patience and cooperation in regard to troubleshooting this issue.