Past Incidents

3rd April 2024

No incidents reported

2nd April 2024

LiveChat Support System LiveChat System is experiencing issues

INVESTIGATING: Apr/02/2024 - 3:50 PM EDT

Our LiveChat system is currently experiencing some issues and you may be unable to use it properly now. We're investigating this currently and further updates will be provided here.

You can still reach us by phone or support ticket/email. Thank you for your patience and cooperation.

RESOLVED: Apr/02/2024 - 6:00 PM EDT

The issue with our LiveChat has been fixed.

If you encounter any issues on your side, do not hesitate to contact our support via phone or ticket/email.

Thank you for your comprehension and patience during this downtime.

MONITORING - Apr/02/2024 - 5:30 PM EDT

A fix has been implemented and we are monitoring the results.

IDENTIFIED: Apr/02/2024 - 4:30 PM EDT

The issue has been identified and a fix is being implemented.

Web Hosting HP243 - Emergency Maintenance

EMERGENCY MAINTENANCE: APR/01/2024 - 11:55 PM EST

Server HP243 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

RESOLVED: APR/02/2024 - 1:00 AM EST

The emergency maintenance has been completed and the server HP243 is back online. We are still monitoring to ensure stability.

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.

You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

1st April 2024

No incidents reported