All systems are operational

Past Incidents

31st March 2026

LiveChat Support System Live Chat Maintenance

COMPLETED: March 31, 2026, 10:10 AM

We have completed the maintenance on our Chat Application.

The Chat team will continue to monitor in case of any further issues.

MAINTENANCE: March 31, 2026, 08:05 AM

Our Live Chat system is currently undergoing scheduled maintenance. You may experience difficulty reaching us via chat during this time.

We will provide further updates as they become available.

In the meantime, you can still contact us by phone or by submitting a support ticket.

Thank you for your patience and understanding.

30th March 2026

VPS Hosting MySQL Connectivity Issues - VPS and Shared

INVESTIGATING: MAR/30/2025 10:38 PM

We are actively investigating the reported incidents impacting both the Shared and VPS environments in the Miami data center. Rest assured, we are working to identify the root cause and will provide updates as soon as more information is available.

If you have any questions or need further assistance, please contact our support team via chat, phone, or ticket/email.

RESOLVED: MAR/30/2026 - 11:00 PM EST

We are pleased to confirm that the Miami data center is now fully operational. Thank you for your patience; our System Engineer has successfully restored the services

Should you continue having issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
Reseller Hosting EMERGENCY MAINTENANCE - res-cp5.yyz2

We are currently performing emergency maintenance on the server res-cp5.yyz2 to ensure the continued stability and reliability of our services.

Our engineering team is actively monitoring the situation and working to restore full service as quickly and safely as possible. Further updates will be provided as soon as they become available.

We sincerely apologize for any disruption this may cause and truly appreciate your patience and understanding.

COMPLETED

We have performed an emergency maintenance on server res-cp5.yyz2 and we are glad to announce that it is back online. We are still monitoring to ensure stability.

Should you continue having issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.

29th March 2026

No incidents reported